2013 Ford Edge Powertrain (other) Problems

I am filing a consumer complaint against Ford Motor Company regarding a known, severe safety defect in my 2013 Ford Edge 3.5L AWD. The internal water pump has failed, leaking green coolant onto the ground and threatening catastrophic engine failure. Ford designed this vehicle with an internal water pump that dumps coolant into the engine oil when it fails, hiding the defect from consumers until the powertrain is destroyed. Furthermore, the All-Wheel Drive Power Transfer Unit (PTU) is overheating due to a design that labels the fluid 'lifetime' and prevents standard servicing. I purchased this vehicle for $14,400 and have invested $4,000 in maintenance, and I am seeking state consumer protection advocacy regarding Ford's deceptive engineering practices."

NHTSA ID

11746866

Incident

Jun 27, 2026

I am reporting a safety issue involving a 2013 Ford Edge Sport AWD related to progressive brake failure. The affected components include the brake booster and master cylinder. The vehicle remains available for inspection upon request. In mid-2025, the vehicle developed a gradual loss of braking capability. The brake pedal required increasing force over time to bring the vehicle to a stop. Because the failure developed progressively rather than suddenly, the severity of the issue was not immediately apparent. At the time, the vehicle was primarily driven by my teenage son, a new driver, who continued operating the vehicle by pressing the brake pedal harder to compensate. This created a significant safety risk, as the vehicle did not reliably stop under normal braking conditions, increasing the risk of collision. The issue was confirmed by an independent mechanic, and repairs required replacement of the brake booster, master cylinder, and related components. The vehicle was later discussed with a Ford dealership; however, no warning of coverage or recall applicability was identified at that time. There were no clear warning lights or dashboard messages indicating brake system failure prior to the issue. The primary symptom was a progressive increase in required pedal force. After the repair, I learned that brake booster failure is a known issue for this vehicle platform and has been the subject of prior manufacturer service campaigns. I am concerned that this type of gradual brake degradation may not be recognized by drivers, particularly inexperienced drivers, and could result in unsafe operating conditions. The vehicle has also experienced repeated rear differential failures. Replacement parts are no longer manufactured by Ford, requiring use of used components with unknown condition and lifespan, further affecting vehicle reliability and safe operation. I have attached a receipt for the second time purchasing and replacing the rear differential.

NHTSA ID

11733777

Incident

Jun 9, 2025

At stop light, went to make a right turn and sounded like loud thumping noise under car. Had to have it towed home to find out the transfer case failed locking up my wheels as I was making a right turn from us 231 onto broadway in crown point Indiana

NHTSA ID

11695929

Incident

Oct 24, 2025

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a Yellow Wrench symbol (Power Train Malfunction), and the vehicle went into LIMP Mode. The contact was able to restart the vehicle and continued driving. The failure occurred two more times the same day while driving at undisclosed speeds. The failure occurred two days later while driving at approximately 10-15 MPH. The vehicle was not taken to the dealer; however, the dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

NHTSA ID

11679860

Incident

Aug 8, 2025

Mileage

99,000 mi

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was black and the message "Camera Not Available" was displayed. Additionally, the contact stated that the vehicle had failed to accelerate as needed while depressing the accelerator pedal. The vehicle was taken to the local independent mechanic who was unable to determine the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 195,000.

NHTSA ID

11672670

Incident

Jun 27, 2025

Mileage

195,000 mi

The contact owns a 2013 Ford Edge. The contact stated that while driving at 10 MPH, the vehicle stalled with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the power transfer unit had failed and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,014.

NHTSA ID

11663094

Incident

May 27, 2025

Mileage

68,014 mi

While driving I came upon a red light. While sitting at the red light I noticed my car began to loose power and started shaking. My RPM dropped to almost 0. My car was loosing power while driving. No light has appeared on my dashboard, my gas tank said I had 98 miles till empty. I had two young kids in my vehicle. I anxiously started tapping the gas a little and made in into the nearest parking lot. This is unacceptable as I was in the middle of the road with children. I sat in my car with it on idle and nothing happened.

NHTSA ID

11660766

Incident

May 13, 2025

The contact owns a 2013 Ford Edge. The contact stated that while driving 50 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine and ABS warning lights were illuminated. The contact stated that after refueling, the vehicle started to jerk while driving. The contact stated that once the vehicle while driving at speed, there was an abnormal thumping sound coming from the vehicle. The check engine and ABS warning lights were intermittently illuminated. The vehicle was not taken to an independent mechanic or a dealer to be diagnosed; however, the contact self-diagnosed the vehicle with fuel pump and power train failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

NHTSA ID

11649827

Incident

Dec 1, 2024

Mileage

122,000 mi

Brake booster went out twice and had to be replaced both times ( Jan 2022 and Jan 2023). Now I have HCU failure and lost braking. ( Dec. 2024). I also had a drive Shaft failure for inspection ( Oct. 2024). My car has 60,000 miles on it. I contacted Ford Corporation and my Ford dealership and my Vin is not part of the recalls for any of these issues. However my model year and manufacturer location were part of a recall for all three of these systems. My car has been serviced by a Ford authorized dealer each time. My braking system continues to be unreliable and scary to drive.

NHTSA ID

11643640

Incident

Jan 15, 2022

The contact owns a 2013 Ford Edge. The contact stated while driving at various speeds, the vehicle shuddered and there was an abnormally loud sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear differential had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 94,000.

NHTSA ID

11608565

Incident

Jul 14, 2024

Mileage

94,000 mi

The contact owns a 2013 Ford Edge. The contact stated while driving 45 MPH, upon acceleration, the vehicle began to shake and shudder. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter, hoses, and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 114,000.

NHTSA ID

11584760

Incident

Feb 1, 2024

Mileage

114,000 mi

Put car in for regular service, and to investigate burning smell and transmission slippage. Mechanic found that the Power Transfer Unit (PTU) was completely filled with a paste-like sludge. (he has pictures) Mechanic says that the PTU is too close to the catalytic converter, therefore overheating the PTU and literally boiling the transfer fluid. He was able to clean the module, but says there's still a leak around the PTU seal. The work required to replace the seal, would also merit replacing the PTU. BUT, this is a $800 part! The safety risk would have been my transmission completely seizing up and causing an accident due to mechanical failure. The vehicle has had all of it's regular and milestone service work performed. No warning lights went off. I'm on borrowed time with this part and/or new transmission. Will there be a remedy to prevent this in the future?

NHTSA ID

11569758

Incident

Jan 30, 2024

The contact owns a 2013 Ford Edge. The contact stated that while shifting to park(P), the message “Shift to Park” was displayed. The contact had to park and turn off and restart the vehicle and press the button on the gear shifter several times before the message would cease to appear. The vehicle was taken to the dealer who diagnosed that the gear shifter had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 80,000.

NHTSA ID

11559149

Incident

Dec 8, 2022

Mileage

80,000 mi

The contact owns a 2013 Ford Edge. The contact stated while driving at various speeds, the vehicle suddenly lost motive power and failed to accelerate or move forward. After turning off and restarting the vehicle, the vehicle operated normally. The contact stated that during the failure, the message "Power Train Malfunction" was displayed. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 150,000.

NHTSA ID

11551751

Incident

Oct 1, 2023

Mileage

150,000 mi

I purchased my Ford from a used car lot and only 3 months later without any alerts my brake pedal goes to the floor. It makes a hissing sound like air being released. My brakes and fluid are fine? Why are their recalls on my same year vehicle, but not mine. I understand replacing brake booster, master cylinder will NOT help. Now I am broke from purchasing my Ford, I can't afford to dump more money into a vehicle that can't be fixed. You need to recall the entire car! Now my dash lights go crazy, even ABS once? This car is a freaking lemon and someone is going to get hurt. Then Ford will responsible for their manufactory error?

NHTSA ID

11550942

Incident

Aug 12, 2023

The contact owns a 2013 Ford Edge. The contact stated that while driving at 35 MPH, the vehicle suddenly came to a complete stop. The contact stated that the front driver’s side tire had nearly detached from the vehicle. The contact was uncertain if any warning lights were illuminated. Due to the failure occurring in the middle of a busy roadway, Police were called, and the vehicle was towed to a parking lot where it remained. Upon arrival to the scene, the tow truck driver alerted the contact NHTSA Campaign Number: 14V393000 (Power Train). The manufacturer was notified, and the contact was informed that there were no recalls on the VIN related to the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

NHTSA ID

11547744

Incident

Sep 29, 2023

Mileage

100,000 mi

While I was driving my Ford Edge 2013 limited, the car shuts off and I lost control of the steering wheel and brakes. I almost hit a pole do the steering wheel going hard. I’m not the only person with this I problem. This happened to me before.

NHTSA ID

11546917

Incident

Sep 27, 2023

Mileage

104,542 mi

Transfer case on vehicle started rattling.

NHTSA ID

11536833

Incident

Aug 4, 2023

This is in regards to Recall # 14S10 (Ford) and NHTSA # 14V393000. I was driving my 2013 Ford Edge when turning there was a pop, and vehicle would not engage into any gear causing an extreme safety issue. After being towed, it was noted that the intermediate shaft was broke and sheared the gears off. This is a very uncommon finding. We contacted Ford and was told there was not a recall on this vehicle. Therefore, we replaced, through Ford, the intermediate shaft and 2 new CV axles (ordered through a parts store). Once repairs were completed, the CV axle seal leaked and was also replaced. It started shaking upon acceleration. We then replaced the motor mounts and struts in an attempt to fix the problem. We also put another CV axle on passenger side at that time. At this point, after speaking to several different professionals regarding our problem, we were then informed that there WAS a recall for this very problem on 2013 Edge. We contacted Ford again and gave them the recall numbers. They then agreed that the recall should have included this vehicle but that our particular VIN number was not included in the initial recall. We were advised by Ford to bring the vehicle in and let them inspect it. After inspection, they found that when the intermediate shaft went out, it damaged the transmission. They also stated that looking into the history of this vehicle, this is not the first time for this problem with this particular Edge. They stated this should've been included in the original recall as this is the exact reason for the recall. We were advised to contact you with this complaint so that this Edge with Vin number can be added to the recall and fixed accordingly. This Edge is currently at the Ford dealer awaiting your response. I implore you to consider adding this VIN # to the original recall. The Ford dealer is in agreement that this is the exact reason for the recall. Thankfully, no one was injured during the initial incident which could have been serious.

NHTSA ID

11525537

Incident

Nov 8, 2022

2013 FORD EDGE-Consumer had already taken vehicle for tune up 2 months after purchase. Consumer heard bad thumping noise from back of vehicle. Consumer took it to a mechanic and was told about Recall # 14V393000- Power Train: Axle Assembly. Axle Shaft. Consumer mentioned the 15 yr. rule. Consumer replaced power train, new brake shoes, and rotors. Dealership where vehicle was purchased never informed consumer before the purchase of the recall. Consumer states others have reported similar experience from same dealer. Retail installment contract attached.

NHTSA ID

11525415

Incident

Mar 3, 2023

As I was driving in a 25 mph zone and after I just came to a stop the car would not move then started lurching and I was able to make it into a parking lot , had to have car towed and then was told by mechanic p t u had failed . That cost me 2200.00 And now 17,000 miles later the transmission goes out and it’s going to be 3900.00 . The car is currently at Liberty Ford in Brunswick, Ohio 330-225-9141 Rich the general manager told me to call him but has yet to return my phone call .

NHTSA ID

11507807

Incident

Aug 24, 2020

Flexplate rattle. Tsb from the lawsuits for years 2015 to 2018 days they have to replace the long block. Meaning I’ll have to replace either my transmission or engine and I have already replaced the transmission once in this car. There needs to be a recall and it cover ALL 6f35 transmissions.

NHTSA ID

11502037

Incident

Oct 14, 2022

The contact owns a 2013 Ford Edge. The contact stated while driving 65 MPH, the vehicle started to decelerate independently. The contact stated that the powertrain warning light was illuminated. The contact stated she was able to coast to the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the throttle body to be replaced. The vehicle was being serviced. Upon investigation, the contact associated the failure with TSB: 13N03. The manufacturer had been informed of the failure. The failure mileage was approximately 81,000.

NHTSA ID

11489934

Incident

Oct 18, 2022

Mileage

81,000 mi

The contact's son owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

NHTSA ID

11487325

Incident

Sep 1, 2022

Mileage

125,000 mi

My shifter cable degraded and I had to have it towed to Keith's Automotive Center in Torrance, CA. They supposedly fixed it but it is not working again. I saw that Ford recalled 2015-2018 Edge's (Campaign 22V413000) but I feel my year could possible be a problem as well. I have since taken it back to Keith's but they refused to look at it again even though it was under their warranty.

NHTSA ID

11479592

Incident

Sep 8, 2021