Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Oct 20, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
<1%
of 2,438 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2013 Ford Edge submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming other
Shown in the owner’s own words, exactly as filed
BrakesOther / unspecifiedPowertrain (other)
Filed Oct 20, 2023
I purchased my Ford from a used car lot and only 3 months later without any alerts my brake pedal goes to the floor. It makes a hissing sound like air being released. My brakes and fluid are fine? Why are their recalls on my same year vehicle, but not mine. I understand replacing brake booster, master cylinder will NOT help. Now I am broke from purchasing my Ford, I can't afford to dump more money into a vehicle that can't be fixed. You need to recall the entire car! Now my dash lights go crazy, even ABS once? This car is a freaking lemon and someone is going to get hurt. Then Ford will responsible for their manufactory error?
NHTSA ID
11550942
Incident
Aug 12, 2023
BrakesOther / unspecified
Filed Apr 20, 2023
I had my brakes repaired and since having my brakes repaired, I continued to have issues with the suspension, vehicle handling and imbalance (vehicle not stopping properly). I was dropping my friend girl's grandsons off at school and my brakes went out...almost causing me to have a head on collision with the vehicle in front of me. I was overwhelmed and hysterical! I had taken my vehicle back to the repair shop that replaced my brakes and I tried to explain what happened. I was bewildered because my vehicle didn't have any warning messages of any sort. I remember riding over some bumpy streets and when the traffic slowed down, I pressed my brakes and they were gone. I had to press the brake pedal all the way down to the floor and I wasn't getting any pressure through the brake line at all, which caused me to almost run into the vehicle in front of me. When I pressed the brake to the floor, my vehicle slid rapidly and made a strange noise before I was able to come to a complete stop. We were terrified because I had ran into the curb trying to stop my vehicle! The repair shop mechanic stated that it could be the caliber connected to the brake line, because my vehicle did not have sweaking noises that you usually hear when your brakes need to be replaced. My vehicle is still in need of repairs, I'm afraid while driving it still. I'm bewildered because I honestly don't know what caused my brakes to just go out like that!
NHTSA ID
11517979
Incident
Oct 10, 2022
Body & structureOther / unspecified
Filed Feb 22, 2022
My 2013 ford edge has the sunroof rails broken . i think because they are made out of plastic. So the only thing holding the front of the glass is some wires to prevent it from the glass from catching air and catching air borne which will shatter the glass. Im really scare to take the freeway.
NHTSA ID
11453393
Incident
Feb 22, 2022
ElectricalOther / unspecified
Filed Sep 28, 2017
PURCHASED CAR JAN 2017, STARTED HAVING TROUBLES 5 MONTHS LATER + SUNROOF WON'T OPEN, THEN WHEN DOES, WON'T CLOSE. GO TO PUT IN PARK, TELLS YOU CAR ISN'T IN PARK WHEN IT IS AND SEAT WON'T MOVE! AIRBAG LIGHT COMES ON AT RANDOM AND STAYS ON. OF COURSE IT GOES OFF WHEN YOU TAKE IT TO THE DEALERSHIP! LOW AIR TIRE PRESSURE LIGHT COMES ON AND STAYS ON NO MATTER THE TEMPERATURE OUTSIDE. NO PROBLEM WITH TIRES... TRYING TO TALK TO ANYONE ON THE CARS PHONE FEATURE HASN'T WORKED SINCE WEEK 2... KEEPS DROPPING CALLS EVEN WHEN SITTING IN THE SAME PLACE WHICH IS EXTREMELY FRUSTRATING WHEN TALKING TO MY TRUCK DRIVER HUSBAND! HAPPENS WHETHER DRIVING OR STATIONARY! REALLY STARTING TO FEEL LIKE WE GOT STUCK WITH A LEMON HERE AND NO MONEY FOR ANOTHER CAR!
NHTSA ID
11030351
Incident
Jun 1, 2017
Mileage
59,000 mi
Other / unspecified
Filed Jul 4, 2017
LOW TIRE PRESSURE SENSOR LIGHT REMAINS ON AT ALL TIMES, EVEN THOUGH IT APPEARS TIRES ARE INFLATED TO PROPER PRESSURE. DIFFICULT TO DETERMINE IF THERE IS A VALID PROBLEM WITH TIRE PRESSURE - IF I IGNORE THE WARNING LIGHT AND THE TIRES REALLY ARE NOT AT CORRECT PRESSURE, I TAKE THE RISK OF HAVING A BLOW-OUT TRAVELLING AT HIGHWAY SPEEDS.
NHTSA ID
11002935
Incident
Jun 21, 2017
Mileage
86,000 mi
ElectricalOther / unspecified
Filed Jun 6, 2017
DRIVER DOOR AJAR LIGHT STAYS ON LONG AFTER CAR IS PARKED OR DRIVING ALONG WITH INTER LIGHTS STAY ON TIRE PRESSURE SENSOR STAYS LOW PRESSURE RANDOM TIMES COLD OR HOT WEATHER
NHTSA ID
10993391
Incident
Oct 1, 2016
Body & structureOther / unspecified
Filed Feb 1, 2017
OPENING/CLOSING DRIVER SIDE DOOR; DRIVER DOOR AJAR LIGHT STAYS ON WHEN DOOR IS CLOSED WHICH LEAVES ON INTERIOR LIGHTS AFTER EXITING THE VEHICLE. IT HAS STARTED TO OCCUR MORE OFTEN WITHIN THE LAST MONTH, APPROX 85,000 MILES. WHEN THE DRIVER AJAR LIGHT IS ON MY DOOR LOCKS WILL NOT ENGAGE/INITIATE DURING DRIVING LIKE THEY SHOULD NORMALLY DO. CONTACTED USED CAR DEALER AND THEY SUGGEST THE CHARGE TO FIX CAN RANGE FROM 195.00-450.00, DEPENDING ON THE ISSUE, SENSOR REPLACEMENT ETC..... *TR
NHTSA ID
10948903
Incident
Jan 25, 2017
Mileage
85,000 mi
Other / unspecified
Filed Oct 18, 2016
CLAD WHEEL RUBBED A CURB WHILE VEHICLE HAD LESS THAN 1000 MILES, LOCAL DEALER ADVISED THIS WASN'T WARRANTED, PAID $1000.+ TO HAVE A NEW RIM ORDERED AND INSTALLED WITHIN LESS THAN TWO MONTHS THIS SAME WHEEL (WITH THE OTHER OWNER DRIVING) RUBBED THE CURB AND ONCE AGAIN, RIM WAS RUINED. IT HAS SHARP JAGS JUST LIKE RAZORS, WE JUST REFUSE TO PAY ANOTHER $1000.+ FOR ANOTHER WORTHLESS RIM WRAPPED IN FOIL. THE OTHER COMPLAINT IS THE FUEL FILL DOOR COVER LATCH IS NO LONGER WORKING, FUEL DOOR STANDS AJAR AT ALL TIMES. PHOTOS OF BOTH ATTACHED. DATES WHEN HAPPENED ARE APPROXIMATE, 1ST WHEEL WAS WITHIN 1ST MONTH OR SO AFTER AUTO WAS PURCHASED. FUEL FILLER DOOR LATCH WAS WITHIN THE PAST MONTH,APPROXIMATELY SEPTEMBER 10, 2016., WE DID NOT KNOW ANYTHING WAS WRONG WITH IT AND A CO-WORKER JUST ASKED WHAT HAD HAPPENED TO IT, WE WERE NOT AWARE ANYTHING WAS WRONG WITH IT. *NOTE, MILEAGE ON NEXT PAGE IS FOR FIRST RIM, PROBABLY SECOND RIM DAMAGE IN PHOTOS, WAS WITHIN ANOTHER MONTH FROM FIRST ONE DAMAGED. DEALER KEPT FIRST RIM AFTER THEY REPLACED IT, DID NOT RETURN TO US. *TR
NHTSA ID
10916711
Incident
Sep 4, 2013
Mileage
1,000 mi
AirbagsOther / unspecifiedSteering
Filed Jul 6, 2016
Crash reported2 injuries reported
IN A CRASH INVOLVING A FRONT END COLLISION WHERE A TRUCK TURNED LEFT STRIKING OUR EDGE IN THE FRONT LEFT, THE AIR BAGS DID NOT DEPLOY. WE WERE TRAVELING ABOUT 25 MPH AND THE OTHER VEHICLE AT ABOUT 15-20 MPH. MY WIFE SUFFERED A FRACTURED LEG AND I BACK ISSUES. THE CRASH WAS SEVERE ENOUGH TO TOTAL THE VEHICLE. IT HAPPENED SO FAST I DID NOT APPLY BRAKES. THE OTHER VEHICLE WAS AN OLDER DODGE DAKOTA PICKUP.
NHTSA ID
10883157
Incident
Jun 5, 2016
Mileage
49,500 mi
Other / unspecifiedTires & wheels
Filed Apr 20, 2016
SUBJECT: CRACK VEHICLE TIRES I BEEN IN TOUCH WITH MIDWAY FORD IN MIAMI WHERE I BOUGHT THE FORD EDGE 2013 0 MILES SINCE JULY 2015 IN OTHER TO RESOLVE THE CRACK PIRELLI TIRES COMES WITH MY VEHICLE. [XXX] GAVE THE PIRELLI PHONE AND THEY ASKED ME TO GET MY VEHICLE 4 TIMES FOR INSPECTION BY THEIR WARRANTY REP. ON FEB 4 2016 I GOT AN APP. WITH PIRELLI REP. AT 1:30PM AN HE OFFER ME A PRORATED CHARGE OF $711.14 TO REPLACE THE TIRES, I CALLED [XXX] TO EXPLAIN THAT MY CAR HAVE ONLY 5600 MILES AND HE RESPONDED TO ME, THAT IS THE ADJUSTMENT BECAUSE IF THE TIRES WERE CLEANED BY ANY PRODUCT SOLD ON THE AUTO PARTS IN US, THAT IS THE CAUSE OF TIRES CRACK. I ASTONISHED TO HEAR THAT AND I ASK IF THEIR COMPLY WITH THE WARRANTY REGULATIONS BY THE US GOVERNMENT, AND IF THERE ANY GOVERNMENT AGENCY TO CONTROL IT, IM VERY DISAPPOINTED FOR THIS LONG AND TIREDNESS WAY ON PROCESSING A WARRANTY ISSUE BY A PIRELLI CUSTOMER AFFAIR DEPT. SO I THINK THEY USED MY TIME TO FOOL ME. PLEASE I PLEAD YOUR ASSISTANT IN THIS MATTER. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10860513
Incident
Jul 10, 2015
Mileage
30 mi
Other / unspecified
Filed Oct 27, 2015
THE TIRE PRESSURE IS LOW WAY TO OFTEN.IT SEEMS THE TIRES AREN'T HOLDING AIR.I AIR THEM UP BUT IT HAPPENS EVERY FEW WEEKS.
NHTSA ID
10786549
Incident
May 12, 2015
Mileage
6,000 mi
ElectricalOther / unspecified
Filed Jul 19, 2015
DRIVER'S SIDE DOOR SENSOR INDICATES DOOR AJAR, PREVENTING OTHER FUNCTIONS OF THE VEHICLE FROM OPERATING NORMALLY, SUCH AS DOME LIGHT TURNING OFF WHILE DRIVING AND AFTER LOCKING DOORS, DOORS WILL NOT REMAIN LOCKED WHILE DRIVING AND OTHER RELATED FUNCTIONS. ISSUES CAUSES A DRAIN ON THE BATTERY UNTIL IT EVENTUALLY LOSES CHARGE, LEAVING DRIVER STRANDED. DOOR AJAR INDICATOR REMAINS ON THE ENTIRE TIME DURING OPERATION OF THE VEHICLE.
NHTSA ID
10735039
Incident
Apr 16, 2015
Mileage
59,000 mi
ElectricalExterior lightingOther / unspecified
Filed Jun 28, 2015
DOOR AJAR WARNING COMES ON WHEN THE DOOR IS SHUT DUE TO FAULTY SENSOR IN DRIVERS SIDE FRONT DOOR. INTERIOR LIGHTS STAY ON CAUSING A HAZARD TO DRIVER AT NIGHT.
NHTSA ID
10730828
Incident
Jun 25, 2015
Mileage
35,000 mi
Other / unspecified
Filed Jan 12, 2015
THREE OF THE FOUR WHEELS HAVE THE CHROME-PLATING PEELING AWAY. VERY SHARP EDGES WHERE PEELING. SOME WHEELS WORSE THAN ANOTHER. *TR
NHTSA ID
10671917
Incident
Jan 12, 2015
Mileage
32,200 mi
ElectricalExterior lightingOther / unspecified
Filed Oct 22, 2014
DRIVER DOOR SWITCH NOT LETTING MODULE KNOW THE DOOR IS CLOSED. DOOR WOULD HAVE TO BE OPENED AND CLOSED MULTIPLE TIME BEFORE MODULE OR SWITCH WOULD PICK IT UP. WHAT AFFECT WILL THIS HAVE ON THE AIR BAGS IF I NEED THEM? *TR
NHTSA ID
10649345
Incident
Aug 12, 2014
Mileage
37,800 mi
ElectricalExterior lightingOther / unspecified
Filed Oct 22, 2014
I HAVE A 2013 FORD EDGE SE WITH DRIVER DOOR ISSUE OF NOT LOCKING EVEN IF DOOR IS SHUT. DOOR CHIME COMES ON LETTING ME KNOW THAT THE DOOR IS NOT SHUT EVEN THOUGH IT IS. IF THE DOOR IS NOT REGISTERING WITH THE MODULE SAYING IT IS SHUT WHAT IMPACT WITH THIS HAVE ON THE AIR BAGS GOING OFF WHEN NEEDED. *TR
NHTSA ID
10649343
Incident
Aug 12, 2014
Mileage
37,800 mi
ElectricalExterior lightingOther / unspecified
Filed Sep 1, 2014
GET IN, CLOSE DOOR, START FORD EDGE,...DRIVERS DOOR AJAR LIGHTS, WARNS, CHIMES AND FLASHES PUT IN PARK, DRIVERS DOOR OPEN!! INSTANTLY UNLOCKS _A_L_L_ DOORS AND LIGHTS ALL INTERIOR UP THUS REMOVING ALL SAFETY OF LOCKED DOORS FROM UNLAWFUL AND UNSAFE INTRUSION OF OTHERS!!!! WILL NOT CANCEL OR TURN OFF. FURTHERMORE ENTIRE TIME USING EDGE FOR RELIABLE TRANSPORTATION IS RENDERED USELESS----- WHILE DOORS STAY UNLOCKED, CAN BE OPEN ANYTIME! FORD MOTOR COMPANY SHOULD DO SOMETHING QUICK BEFORE A HORRIBLE INCIDENT HAPPENS STARTING A FLOOD OF LAWSUITS FOR ENDANGERING THE OWNERS OF FORD EDGES!! *TR
NHTSA ID
10629898
Incident
Sep 26, 2013
Mileage
56,517 mi
Other / unspecified
Filed Jun 13, 2014
"DOOR AJAR" WARNING LIGHT INTERMITTENTLY ALARMS FOR THE DRIVER SIDE DOOR EVEN WHEN THE DOOR IS NOT AJAR. *JS
NHTSA ID
10598156
Incident
May 15, 2014
Mileage
36,800 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own