2002 Ford Expedition Electrical Problems

CRUSE CONTROL NOT WORKING AND NO HORN

NHTSA ID

11052067

Incident

Nov 26, 2017

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE STARTING THE VEHICLE, AN ABNORMAL NOISE WAS HEARD FROM THE ENGINE. IN ADDITION, THE VEHICLE STUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PLUG AND IGNITION COIL WERE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED EIGHT MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH THE SAME FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

NHTSA ID

10865245

Incident

Jun 25, 2015

Mileage

89,000 mi

ON THE EVENING OF JULY 7TH, 2015 AT APPROXIMATELY 10:45 P.M. WE HEARD A COMMOTION OUTSIDE OUR APARTMENT COMPLEX AND DISCOVERED MY '02 EXPEDITION FULLY ON FIRE AND BEING DOUSED BY THE LOCAL FIRE DEPARTMENT. IT HAD JUST COME BACK FROM REPAIRS THAT AFTERNOON - TO THE PIGTAIL SWITCH AND RE-WIRING IN THE STEERING COLUMN DUE TO LOSS OF TURN SIGNALS AND RADIO. NOT ONLY WAS MY CAR DESTROYED, BUT THE CARS ON EITHER SIDE WERE DAMAGED, AS WELL AS DAMAGE TO THE APARTMENT COMPLEX. WE RETAINED AN ATTORNEY AND OUR INITIAL REPORT FROM THE FIRE DEPARTMENT STATED THE CAUSE AS "FAULTY WIRING." THE PRIVATE FIRE INVESTIGATOR WE RETAINED HAS ADVISED OUR ATTORNEY THAT THE FIRE IS DUE TO THE FLAWED CRUISE CONTROL SYSTEM THAT HAS BEEN THE CAUSE OF HUNDREDS OF OTHER FIRES IN FORD VEHICLES. WE INTEND TO PURSUE THIS MATTER LEGALLY AND WOULD SINCERELY APPRECIATE ANY ASSISTANCE OR ADVISE YOUR OFFICE CAN PROVIDE. *TR

NHTSA ID

10743691

Incident

Jul 7, 2015

Mileage

145,000 mi

CAR STARTED WITHOUT ANY PROBLEMS IN THE MORNING BUT IT DID NOT SHIFT ANY GEAR, CAR WAS TOWED TO THE MECHANIC AND TAKEN TO THE MECHANIC. WHILE THE MECHANIC WAS CHECKING THE VEHICLE THE CAR CAUGHT ON FIRE, THE ENGINE AND THE WHOLE FRONT OF VEHICLE CAUGHT ON FIRE. *TR

NHTSA ID

10691689

Incident

Mar 2, 2015

Mileage

134,200 mi

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE GEAR LEVER FAILED TO SHIFT OUT OF THE PARK POSITION. IN ADDITION, THE FOUR POWER WINDOWS AND DOOR LOCKS BECAME INOPERABLE. THE CONTACT REPLACED THE 5 AMP FUSES ON FORTY DIFFERENT OCCASIONS HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ID

10690006

Incident

Dec 17, 2014

Mileage

75,000 mi

5 AMP FUSE POPPED. REPLACED WITH ANOTHER 5 AMP FUSE. SHIFT LOCK SOLENOID ATTACHED TO BRAKE MASTER CYLINDER CAUGHT FIRE. FIRE WAS CONTAINED AND CONTROLLED. MINIMAL DAMAGES. UNSURE OF VEHICLE DRIVABILITY. COULD HAVE HAPPENED DURING TRANSIT. CONDITION UNSAFE. *TR

NHTSA ID

10680434

Incident

Jan 31, 2015

Mileage

218,975 mi

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FROM A TRAFFIC STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT WAS UNAWARE OF THE REPAIRS SPECIFIC NECESSARY BUT STATED THAT THERE WAS A FAILURE WITH THE FUSE BOX. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 194,793.

NHTSA ID

10554325

Incident

Nov 30, 2013

Mileage

194,793 mi

ON DECEMBER 21ST 2012 I LEFT TO DROP MY DAUGHTER AT DAYCARE... WE GOT INTO THE VEHICLE AND I FOUND I WAS UNABLE TO GET MY VEHICLE OUT OF "PARK" AND HAD TO PUT IT IN NEUTRAL AND START IT (ALSO FOUND THAT THE WINDOWS AND WIPERS WEREN'T OPERATING AT ALL EITHER) ... MY DAUGHTER STATED "MOMMY, I SMELL SOMETHING BURNING" AND MY ASSUMPTION WAS THE FUSE HAD BLOWN... I DROVE A FEW BLOCKS AND DROPPED HER OFF AND THEN STOPPED A BLOCK AWAY AT THE LOCAL CONVENIENT STORE AND UPON EXITING THE STORE CAME OUT AND FOUND FLAMES POURING OUT OF MY DRIVER SIDE WHEEL/ HOOD AREA. THE 7-11 EMPLOYEE HAD A FIRE EXTINGUISHER AND WAS ABLE TO PUT OUT THE FIRE AND I WAS INFORMED AND SHOWN BY THE CARY FIRE DEPARTMENT WHERE THE FIRE HAD STARTED AND THAT THERE WAS A RECALL FOR THAT PART IN WHICH I'M THE FOURTH OWNER OF. IT TOOK THREE WEEKS TO GET A REPLY FROM THEIR GENERAL COUNSEL DEPARTMENT AND IN MY EYES THIS NEEDS TO BE EXPEDITED AS I'M PAYING FOR A RENTAL CAR THAT I CAN'T AFFORD... I'M NOT IMPRESSED BY LACK OF URGENCY AS I HAVE NO VEHICLE TO GET TO AND FROM WORK WHICH IS HOW I PROVIDE FOR ME AND MY CHILD. *TR

NHTSA ID

10493648

Incident

Dec 21, 2012

Mileage

160,000 mi

VEHICLE WAS PARKED. OVERNIGHT, VEHICLE ENGINE COMPARTMENT CAUGHT FIRE AND ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. TOTAL LOSS OF VEHICLE. *TR

NHTSA ID

10452912

Incident

Dec 9, 2011

MY 2002 FORD EXPEDITION HAS SUFFERED NUMEROUS ELECTRICAL PROBLEMS. I RECEIVED A LETTER FROM FORD THE RECALL ABOUT THE CRUISE CONTROL SWITCH NO OPERATING PROPERLY, MY CRUISE CONTROL WENT OUT A WHILE BACK I DID NOT THINK ANY THING OF IT TILL MY TRUCK WOULD START UP BUT WOULD NOT COME OUT OF PARK, AND WHEN I TRIED TO CHANGE THE FUSES THEY WERE POPPING AS I CHANGED THEM OUT. WILL FORD REPLACE ALL DAMAGED ITEMS DUE TO THE CRUISE CONTROL SWITCH. MY ACTUATOR SWITCH BLEW OUT AND NUMEROUS PROBLEMS ARE GOING ON WITH MY VEHICLE NOW DUE TO THESE ELECTRICAL ERRORS. *TR

NHTSA ID

10421064

Incident

Aug 24, 2009

MY 2002 FORD EXPEDITION HAVE EJECTED THE SPARK PLUG TWICE EACH TIME IT HAVE COST ME $ 1300.00 BECAUSE THE HEAD HAD TO BE REMOVED AND REFILED FOR THE SPARK PLUG TO FIT BACK. *TR

NHTSA ID

10404235

Incident

Feb 11, 2011

Mileage

165,000 mi

MY 2002 FORD EXPEDITION DEVELOPED AN ENGINE FIRE WHILE PARKED AND UNATTENDED. *TR

NHTSA ID

10402410

Incident

May 23, 2011

Mileage

121,100 mi

ABOUT TWO WEEKS BEFORE MY CAR WOULDN'T GO INTO DRIVE I HAD IT TOWED TO THE DEALERS. THEY FIXED THE PROBLEM IT WAS A BRAKE SWITCH AND SOLENOID. THAT NEEDED REPLACING $300.00 LATER ITS FIXED. DURING THE WEEKEND MY CRUISE CONTROL LIGHT KEPT FLASHING. MY MOTHER, DAUGHTER AND I WERE WAITING FOR MY SON WHO WAS AT TRACK PRACTICE ON MONDAY 4-25-2011. WE WERE WAITING IN THE CAR AND LISTENING TO THE RADIO. I STARTED MY CAR TO MAKE SURE IT WAS GOING TO START. AS I STARTED IT WAS FULL OF SMOKE SO I OPEN THE HOOD AND THERE WAS A LITTLE SPARK FIRE. I LOOK INTO MY CAR TO FIND WATER AND I RETURNED TO ATTEND TO THE PROBLEM AND IT WAS IN FULL FLAME. I CALLED THE FIRE DEPARTMENT TO REPORT FIRE. THE PARKING LOT WAS FULL OF PARENTS AND CHILDREN ALSO WAITING FOR THERE CHILDREN. THERE'S SERIOUS FIRE DAMAGE UNDER THE HOOD WIRES AND SENSORS. I HAVE TAKEN PICTURES AS PROOF. OIL SPILLS FROM THE RESERVOIR. THANK GOD WE WERE THERE TO STOP IT FROM LOOSING THE VEHICLE AND OUR LIVES. I WANTED TO FIND OUT INFORMATION FOR MYSELF. WHAT I NEED TO DO? IS THIS FORDS FAULT FOR NOT INFORMING ME THAT THERE'S BEEN THOUSAND OF CASES OF MINE. I BOUGHT MY CAR LESS THAN A YEAR AGO. I WAS NEVER NOTIFIED OF ANY RECALLS OR FAULTY WIRING LET ALONE CAR FIRES??? MY KIDS AND I DON'T KNOW IF IT'S DRIVABLE. I HAVEN'T DROVE IT SINCE. I AM GOING TO FORD DEALERSHIP TOMORROW 4-29-11. *TR

NHTSA ID

10398180

Incident

Apr 25, 2011

Mileage

94,000 mi

WE HAD PROBLEMS WITH RADIO POWER WINDOWS AND CAR GOING INTO GEAR AND WATER LEAKING FROM THE WINDSHIELD CHECKED FUSE IT WAS BAD WE ARE STILL HAVING WATER LEAKING INTO THE CAR (ALOT) AND ITS CAUSING US TO HAVE ELECTRIAL PROBLEMS AND TRANSMISSION PROBLEMS I HAVE BEEN ADVISED THAT FORD ISSUED A STATEMENT ABOUT THE FAULTY LEAKING WINDSHIELD AND IT CAUSING ELECTRICAL PROBLEMS BUT THEY HAVE YET TO ISSUE A RECALL I HAVE SAW MANY PEOPLE COMPLAINING OF THE SAME THINGS HAPPENING TO THERE 2002 EXPEDITION THIS HAPPENS EVERY TIME IT RAINS OR SNOWS. *TR

NHTSA ID

10398069

Incident

Apr 20, 2011

Mileage

95,000 mi

1. WHEN IT RAINS MY 2002 FORD EXPEDITION HAS WATER COMING INSIDE OF IT ON THE DRIVER SIDE. CONSEQUENTLY CAUSING MY GEM AND FUSE BOX TO HAVE TO BE REPLACED. I TOOK IT TO THE DEALER AND REPLACED THE GEM AND RESEALED MY WINDSHIELD. THE NEXT DAY AFTER RECEIVING MY VEHICLE BACK FROM THE DEALER IT RAINED AGAIN AND HAD TO TAKE IT BACK FOR THE SAME SYMPTOM. THEY DRIED OUT THE MODULE AND MADE SURE THE WINDSHIELD WAS SEALED GOOD BUT UNTIL THIS DAY RAIN STILL COMES IN. I ALSO REPLACED THE DOOR SEAL AND TOOK THE LUGGAGE RACK OFF AND PUT SEALANT UNDER IT AND IT STILL GETS WATER IN MY VEHICLE. *TR

NHTSA ID

10377080

Incident

Dec 23, 2010

Mileage

133,334 mi

MY CAR STARTED JUST FINE BUT IT WOULD NOT SHIFT OUT OF PARK AND NONE OF THE WINDOWS WORKED. I CHECKED THE FUSES AND ONE WAS BLOWN. I REPLACED THE FUSE AND MY CAR APPEARED TO BE WORKING NORMALLY. I GOT WITHIN A HALF A BLOCK FROM MY HOUSE AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD. I PULLED INTO MY DRIVEWAY AND IMMEDIATELY SHUT MY CAR OFF. SMOKE WAS POURING OUT FROM UNDER THE HOOD. I OPENED THE HOOD AND THE CRUISE CONTROL DEPRESSION SWITCH WAS GLOWING RED HOT. WITHIN A FEW SECONDS IT BURST INTO FLAMES. *TR

NHTSA ID

10340430

Incident

Jun 27, 2010

Mileage

87,080 mi

I WAS DRIVING ON A HIGHWAY AND PROCEEDED TO PASS ANOTHER CAR IN THE MIDDLE OF MY PASS MY CAR THREW A SPARK PLUG AND COIL OUT OF ITS HEAD. MY CAR IMMEDIATELY LOSS POWER AND MY CAR BEGAN TO SHAKE. AT THIS MOMENT A 18 WHEELER HEADED TOWARDS ME AND MY SON . THIS WAS A VERY SERIOUS SITUATION.THAT COULD VERY EASILY HAVE BEEN DEADLY. SINCE THEN IT HAS HAPPENED SEVERAL TIMES AT LEAST 10 TIMES EVERY TIME THIS HAPPENS THEY HAVE RETHREAD PLUGS AND PUT NEW COIL IN CAR VERY COSTLY AND TIME CONSUMING. *TR

NHTSA ID

10287225

Incident

Oct 13, 2009

Mileage

7,000 mi

ELECTRICAL PROBLEMS FROM WINDSHIELD LEAK. THOUGHT IT WAS MOONROOF DRAINS, HAD THEM CHECKED & CLEANED AT DEALER. STILL LEAKING. KEEP HEARING ELECTRICAL CLICKING NOISES FROM UNDER DASH AND SOMEWHERE IN BACKSEAT WHENEVER IT RAINS. DRIVER'S SEAT HEATER NO LONGER WORKING, REAR HEAT/AC BLOWERS INTERMITTENTLY NOT WORKING. *TR

NHTSA ID

10230766

Incident

Feb 1, 2008

Mileage

58,000 mi

WHILE DRIVING TO WORK, HEARD "POP" UNDER DASHBOARD (FUSE PANEL) AND RADIO WENT OFF. REPLACEMENT FUSE BLEW IMMEDIATELY UPON REPLACEMENT. REMOVED RADIO AND REPLACEMENT FUSE IMMEDIATELY BLEW AGAIN. SUSPECTED GROUND IN POWER CIRCUIT TO FACTORY STEREO, VERIFIED WITH TEST LIGHT. SHORTED CIRCUIT, 797 IN THIS VEHICLE, IS HOT AT ALL TIMES (NOT SWITCHED THROUGH IGNITION). SUBSEQUENT INVESTIGATION BY OWNER SHOWS THAT MAIN WIRING HARNESS BEHIND DASHBOARD WAS NOT CORRECTLY INSTALLED WHEN THE VEHICLE WAS ASSEMBLED AT FACTORY. THE MOUNTING POINTS INSTALLED IN THE HARNESS WERE NEVER INSTALLED IN THE CORRESPONDING HOLES IN THE BODY, ALLOWING THE HARNESS TO SAG APPROXIMATELY 2 INCHES BELOW ITS CORRECT POSITION (AND PRESUMABLY RUB AGAINST METAL PARTS BEHIND THE DASHBOARD). DUE TO THE FAULTY FACTORY INSTALLATION, THE HARNESS CAN NOT BE RAISED FAR ENOUGH TO BE PROPERLY INSTALLED WITHOUT REMOVING AT LEAST PART OF THE DASHBOARD AND PASSENGER SIDE AIRBAG (DEALER SAYS ENTIRE DASHBOARD MUST BE REMOVED, A SIGNIFICANT COST ITEM). DEALER MECHANIC HAS VIEWED HARNESS AND AGREES HARNESS WAS NOT CORRECTLY INSTALLED. SUBJECT HARNESS ALSO CONTAINS WIRING FOR AIRBAGS, INSTRUMENT PANEL, TRANSMISSION CONTROL, REAR LIGHTING, TRAILER CONTROLS; BASICALLY EVERY CIRCUIT IN THE VEHICLE WHICH IS CONTROLLED FROM OR HAS INDICATION IN THE DASHBOARD. OWNER IS STILL TROUBLESHOOTING AND ATTEMPTING TO REPAIR. *TR

NHTSA ID

10227169

Incident

Apr 11, 2008

Mileage

84,400 mi

2002 EXPEDITION EDDIE BAUER EDITION IT'S BEEN HAVING ELECTRICAL ISSUES FOR AWHILE, AND JUST RECENTLY THE ALTERNATOR HAD TO BE REPLACED. SINCE THEN THE LOVELY ELECTRICAL ISSUES HAVE SNOWBALLED. DRIVING DOWN THE ROAD, MY LOCKS START LOCKING AND UNLOCKING THEMSELVES. THEN THE WARNING LIGHTS START GOING OFF (AIRBAG, THEFT DEVICE, ABS, BATTERY). THEN IT STARTS TO SHAKE AND I PRESS THE GAS PEDAL, AND NOTHING HAPPEN EXCEPT IT ROLLS FORWARD SLOWLY, LIKE I'M IDLING THROUGH THE LIGHT. I MADE IT TO THE 7-11 PARKING LOT JUST BEFORE IT DIED. I'VE GOT NO IDEA WHAT IS WRONG, ONLY THAT I'M EITHER THE OWNER OF A VERY LARGE PAPERWEIGHT, OR MY TRUCK IS POSSESSED. *TR

NHTSA ID

10211339

Incident

Dec 1, 2007

ON 10/30/07 AT 12:30AM A 2002 FORD EXPEDITION CAUGHT FIRE ON MY CAR LOT AND BURNED ONE OTHER VEHICLE TO THE GROUND. THE EXPEDITION WAS JUST DELIVERED TO US FROM THE AUTO AUCTION THE DAY PRIOR. IT WAS PARKED, LOCKED, WINDOWS UP, KEYS OUT OF THE VEHICLE. IT CURRENTLY HAS THE OPEN RECALL 05S28 ON IT AND HAD NOT YET BEEN PERFORMED. THE ENTIRE FRONT HOOD, GRILL, ENGINE COMPARTMENT, BRAKE MASTER CYLINDER, AND ELECTRICAL COMPONENTS WHERE BURNED TO THE POINT OF NON-EXISTENCE OR MELTED MATTER. I CONTACTED FORD MOTOR COMPANY AND THEY ADVISED ME TO CONTACT MY INSURANCE COMPANY. *TR

NHTSA ID

10207646

Incident

Oct 30, 2007

Mileage

134,689 mi

ON 7/3/2007 I HEARD A LOUD BANGING SOUND AND SMELLED GAS COMING FROM UNDER MY ENGINE. WHEN I HAD IT TOWED TO SIOUX FALLS FORD, THEY SAID A SPARK PLUG HAD BLOWN OUT. WHEN I ASKED IF THAT WAS A FACTORY DEFECT, I WAS TOLD THAT THE PLUG MAY HAVE BEEN PUT IN INCORRECTLY. I HAVE NEVER HAD THE SPARK PLUGS REPLACED, SO I KNEW IT WAS A FACTORY PLUG, BUT THE TECHNICIAN SAID THAT THEY HAD NO WAY OF KNOWING THAT. I SPENT $800 TO HAVE THE IT RE-THREAD. 4 WEEKS LATER, A DIFFERENT SPARK PLUG DID THE SAME THING. AT THAT TIME, THEY TOLD ME THAT THEY WOULD CHECK ALL OF THE SPARK PLUGS TO ENSURE THAT THEY WERE TIGHT. 4 WEEKS AFTER THAT, THE IGNITION COIL NEEDED TO BE REPLACED IN THAT PLUG AND THE PLUG NEEDED TO BE REPLACED. THEY CLAIMED THAT THEIR REPAIRS HAD NOT CAUSED THIS, BUT I FEEL LIKE I HAVE BEEN GETTING THE RUN-AROUND ON ALL OF THIS SIMPLY BECAUSE I AM A WOMAN. *TR

NHTSA ID

10206789

Incident

Jul 3, 2007

Mileage

84,500 mi

AFTER PARKING VEHICLE IN GARAGE, SMELLED BURNING RUBBER AND CALLED 911. WAS ABLE TO ROLL VEHICLE OUT OF GARAGE AND FIRE DEPT PUT OUT FIRE UNDER HOOD. VEHICLE WAS TOTALED. *JB

NHTSA ID

10199460

Incident

Aug 6, 2007

Mileage

92,000 mi

I AM THE OWNER OF A 2002 FORD EXPEDITION, EDDIE BAUER EDITION WITH LESS THAN 60,000 MILES. FOR NEARLY A YEAR DOME LIGHTS AND WINDOWS CONTINUE TO MALFUNCTION AFTER REPLACING FUSES MANY TIMES. MECHANIC INDICATED THAT THERE COULD POSSIBLY BE AN ELECTRICAL PROBLEMS, WHICH WILL BE COSTLY TO REPAIR. HAS THERE BEEN A RECALL FOR THIS PROBLEM. *AK

NHTSA ID

10196077

Incident

Jul 11, 2007

Mileage

48,000 mi

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 40 MPH THE CONTACT HEARD A VERY LOUD SOUND FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE SOUND WAS DERIVED FROM A SPARK PLUG THAT WAS EJECTED FROM THE CYLINDER HEAD. THE FAILURE CAUSED THE CONTACT TO SWERVE ACROSS TWO LANES OF TRAFFIC AND DRIVE INTO SOMEONE'S YARD. THE VEHICLE SHUT OFF, AND WAS TOWED TO A MECHANIC. THE MECHANIC CONFIRMED THAT THE EJECTED SPARK PLUG WAS INDEED THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 72,502, AND THE FAILURE MILEAGE WAS UNKNOWN.*AK

NHTSA ID

10189641

Incident

Apr 28, 2007