RoadVitals

2002 Ford Expedition Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Sep 7, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 340 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2002 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Fuel systemSeat beltsSuspension
Filed Sep 7, 2019

TWO WEEKS BEFORE THIS PROBLEM HAPPEN ,THE TRUCK STARTS MAKING TOMUCH NOISE AND AIR SUPENTION DIDN'T GO UP NO MORE . AND STOP MAKING NOISE .

NHTSA ID
11253901
Incident
Sep 1, 2019
Mileage
153 mi
Suspension
Filed Apr 29, 2017

TAKATA RECALL DURING AN INSPECTION OF MY SUSPENSION FOR WORN BUSHINGS, I NOTED SEVERE CORROSION ON MY REAR TRAILING ARMS FOR THE REAR AXLE. THE LOWER ARM ON THE PASSENGER SIDE ACTUALLY HAD A QUARTER SIZE HOLE IN THE INBOARD SIDE OF THE WEB. THIS OBVIOUSLY GREATLY REDUCES THE STRENGTH OF THE ARMS AND COULD CAUSE AXLE SEPARATION FROM THE VEHICLE AND AN OBVIOUS CONTROL HAZARD.

NHTSA ID
10981416
Incident
Apr 28, 2017
Mileage
240,000 mi
Other / unspecifiedSuspension
Filed Aug 17, 2015

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO ACCELERATE, THE TIRES WOBBLED. IN ADDITION, THE FRONT AND REAR OF THE VEHICLE WERE UNSTABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT ALL FOUR RIMS WERE BENT. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BELTS AND BANDS WERE WORN FOR ALL FOUR TIRES AND THAT ALL FOUR TIRES COULD HAVE BLOWN OUT. THE MECHANIC STATED THAT THE FRONT PASSENGER SIDE TIRE WAS FRAYED TO THE POINT THAT IT COULD BLOW OUT AND NEEDED TO BE REPLACED. ALL FOUR TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

NHTSA ID
10749213
Incident
Aug 1, 2015
Mileage
102,000 mi
Body & structureSuspension
Filed Feb 23, 2014

DURING INSPECTION IT WAS NOTICED THAT THE UPPER AND LOWER REAR CONTROL ARMS WERE RUSTED THROUGH AND UNSAFE. HAD THEM REPLACED INCLUDING THE RUSTED THROUGH SHOCKS. HOOD AND ROOF PAINT SHOWS SERIOUS PAINT PEELING AND BUBBLING. *TR

NHTSA ID
10565491
Incident
Jan 21, 2013
Mileage
85,000 mi
Suspension
Filed Jun 27, 2013

HAD ROUTINE SERVICE ON MY 2002 EXPEDITION AT DEALERSHIP,WAS TOLD I NEEDED TO REPLAC UPPER AND LOWER TRAILING ARM ALSO TRACK ARM BECAUSE OF SEVERE CORROSION.

NHTSA ID
10522113
Incident
Jun 27, 2013
Mileage
111,086 mi
Suspension
Filed Sep 20, 2011

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT NOTICED SOMETHING LEAKING FROM UNDER THE VEHICLE. ALSO, WHILE THE VEHICLE WAS IN OPERATION IT WOULD BOUNCE UP AND DOWN ABNORMALLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 202,000. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

NHTSA ID
10426523
Incident
May 1, 2011
Mileage
185,000 mi
Suspension
Filed Oct 18, 2007
Crash reported1 injury reported

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR A ROUTINE SERVICE CHECK AND THEY REPLACED THE LOWER DRIVER SIDE BALL JOINTS. A FEW WEEKS LATER, WHILE DRIVING APPROXIMATELY 25 MPH, HIS VEHICLE WAS STRUCK ON THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE. THE CONTACT SUFFERED MINOR INJURIES. HE DROVE HIS VEHICLE HOME AND NOTICED A BURNING SMELL. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO A LOCAL DEALER. THE DEALER STATED THAT BOTH THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED, EVEN THOUGH THEY WERE JUST REPLACED 500 MILES AGO. THE CONTACT ALSO NOTICED THAT WHOEVER REPLACED THE BALL JOINTS DID NOT CHECK HIS ALIGNMENT. THE VEHICLE IS CURRENTLY STILL AT THE AUTO SHOP AND HAS YET TO BE COMPLETELY REPAIRED. THE CURRENT MILEAGE WAS 89,500 AND FAILURE MILEAGE WAS 89,002.

NHTSA ID
10206255
Incident
Aug 11, 2007
Mileage
89,002 mi
SteeringSuspension
Filed Sep 27, 2006

DT*: THE CONTACT STATED WHILE DRIVING ON A PAVED INTERSTATE, THE PASSENGER SIDE FRONT TIE ROD FELL OFF. AN INDEPENDENT MECHANIC DETERMINED BOTH SWAY BARS WERE FRACTURED AND THE OTHER THREE TIE RODS NEEDED TO BE REPLACED. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT. THE DEALERSHIP WAS AWARE OF THE PROBLEM. UPDATED 11/3/2006 - *NM

NHTSA ID
10169445
Incident
Sep 27, 2006
Mileage
110,000 mi
Suspension
Filed Jul 3, 2006

FAILURE OF REAR AIR SUSPENSION WHILE DRIVING. FOUND PREVIOUS MODIFICATION TO REAR HEIGHT SENSOR, REPLACED BALL JOINT BRACKETS WITH BOLT, WASHER, AND NUT. "DEALER NOT RESPONSIBLE", BUT THEY DID ADJUST THE SENSOR PRIOR TO SALE. *NM

NHTSA ID
10161280
Incident
Jul 1, 2006
Mileage
66,663 mi
Body & structurePowertrain (other)Suspension
Filed Jul 23, 2004

FORD EXPEDITION FAILED SUSPENSION SYSTEM REPAIR REQUEST UNDER WARRANTY.*MR THE CONSUMER'S BELIEVED THE SUSPENSION SYSTEM IS FAULTY. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY REFUSED ANY ASSISTANCE. *NM THE TRANSMISSION STARTED WITH AN OCCASIONAL CHUNK AND OR RATCHETING SOUND, ROUGH, DID NOT MOVE AND WOULD BANG WHEN MOVED, THE DRIVER WINDOW OCCASIONALLY ROLLED UP OUT OF THE TOP RACK AND THERE WAS AIR LEAKAGE, THE VEHICLE WAS EXTREMELY BOUNCY AND WAS SO SEVERE THAT THE CONSUMERS HEAD WOULD BOUNCE AGAINST THE ROOF TOP OF THE VEHICLE AND THE VEHICLE SWAYED SEVERELY WHEN THE VEHICLE MADE A TURN AROUND CURVES. *SC *JB

NHTSA ID
10083708
Incident
May 25, 2004
Mileage
31,614 mi
ElectricalEngineFuel system+1 more
Filed Sep 23, 2002

THE CONSUMER STATED THAT FOUR DAYS AFTER PURCHASE, THE VEHICLE VIBRATED AND LUNGED SIDE TO SIDE, THE TIRES WERE BALANCED TO TRY AND CORRECT THE PROBLEM, HOWEVER THE PROBLEM WAS STILL NOT RESOLVED.*YH

NHTSA ID
567578
Incident
Apr 12, 2002
Suspension
Filed Sep 17, 2002

WHEN SPEEDING OVER 35 MPH FRONT END WILL START TO SHAKE REAL BADLY. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK

NHTSA ID
8018811
Incident
Apr 2, 2002
Suspension
Filed Jun 18, 2002

WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE WILL START TO VIBRATE AT STEERING WHEEL, CAUSING SOME TROUBLE FOR CONSUMER ON CONTROLLING VEHICLE. CONTACTED DEALER, AND THE DEALER WAS AWARE OF PROBLEM, BUT HAD NO REMEDY FOR PROBLEM.*AK

NHTSA ID
8012032
Incident
Feb 2, 2002
Suspension
Filed May 5, 2002
Crash reported1 injury reported

EXPEDITION BECAME UNCONTROLLABLE ON DRY, FLAT, PAVEMENT. "FISH TAILING" UNTIL GOING IN A DITCH. BRAKES WERE NOT RESPONDING; AND STEERING WAS IRRADICT.*AK

NHTSA ID
761544

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .