Owner-reported complaints naming the powertrain system, filed with NHTSA
Data refreshed
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2002 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
CAR STARTED WITHOUT ANY PROBLEMS IN THE MORNING BUT IT DID NOT SHIFT ANY GEAR, CAR WAS TOWED TO THE MECHANIC AND TAKEN TO THE MECHANIC. WHILE THE MECHANIC WAS CHECKING THE VEHICLE THE CAR CAUGHT ON FIRE, THE ENGINE AND THE WHOLE FRONT OF VEHICLE CAUGHT ON FIRE. *TR
TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FROM A TRAFFIC STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT WAS UNAWARE OF THE REPAIRS SPECIFIC NECESSARY BUT STATED THAT THERE WAS A FAILURE WITH THE FUSE BOX. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 194,793.
ON DECEMBER 21ST 2012 I LEFT TO DROP MY DAUGHTER AT DAYCARE... WE GOT INTO THE VEHICLE AND I FOUND I WAS UNABLE TO GET MY VEHICLE OUT OF "PARK" AND HAD TO PUT IT IN NEUTRAL AND START IT (ALSO FOUND THAT THE WINDOWS AND WIPERS WEREN'T OPERATING AT ALL EITHER) ... MY DAUGHTER STATED "MOMMY, I SMELL SOMETHING BURNING" AND MY ASSUMPTION WAS THE FUSE HAD BLOWN... I DROVE A FEW BLOCKS AND DROPPED HER OFF AND THEN STOPPED A BLOCK AWAY AT THE LOCAL CONVENIENT STORE AND UPON EXITING THE STORE CAME OUT AND FOUND FLAMES POURING OUT OF MY DRIVER SIDE WHEEL/ HOOD AREA. THE 7-11 EMPLOYEE HAD A FIRE EXTINGUISHER AND WAS ABLE TO PUT OUT THE FIRE AND I WAS INFORMED AND SHOWN BY THE CARY FIRE DEPARTMENT WHERE THE FIRE HAD STARTED AND THAT THERE WAS A RECALL FOR THAT PART IN WHICH I'M THE FOURTH OWNER OF. IT TOOK THREE WEEKS TO GET A REPLY FROM THEIR GENERAL COUNSEL DEPARTMENT AND IN MY EYES THIS NEEDS TO BE EXPEDITED AS I'M PAYING FOR A RENTAL CAR THAT I CAN'T AFFORD... I'M NOT IMPRESSED BY LACK OF URGENCY AS I HAVE NO VEHICLE TO GET TO AND FROM WORK WHICH IS HOW I PROVIDE FOR ME AND MY CHILD. *TR
REAR DIFFERENTIAL CONTROL LINKS RUSTED THRU AND BROKE. THIS ALLOWED THE DIFFERENTIAL TO MOVE TOWARD THE REAR. WHEN IT MOVED FAR ENOUGH THE REAR DRIVE SHAFT FELL OUT OF THE TRANSFER CASE AND BROKE OFF AT THE REAR YOKE. CONSIDERING THE NUMBER OF EXPEDITIONS AND NAVIGATORS ON THE ROAD...SOMEONE IS GOING TO GET KILLED. *TR UPDATED 6/13/13 *CN
FORD TRITON 4.6L ENGINE SPARK PLUG BLOW-OUT OCCURRED TURNING A CORNER AT 30. THE VEHICLE IMMEDIATELY STARTED SPUTTERING AND LOST POWER. I HAD TO IMMEDIATELY PULL OVER AND GET THE VEHICLE OFF THE ROAD. THE SPARK PLUG HAD BEEN COMPLETELY BLOWN OUT OF THE ENGINE BLOCK AND TAKEN SOME ADDITIONAL HEAD WITH IT.
TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE AUTOMATICALLY ENGAGED THE FOUR WHEEL DRIVE WHEN IT REACHED SPEEDS BETWEEN 30 TO 35 MPH. THE VEHICLE THEN BEGAN PULLING TO THE RIGHT. THE CONTACT WAS ABLE TO MANUALLY SHIFT THE VEHICLE INTO DRIVE WITHOUT HAVING TO STOP THE VEHICLE OR TURN THE ENGINE OFF. THE VEHICLE ALSO WITH MUCH FORCE LUNGED TO THE RIGHT WHEN THE FOUR WHEEL DRIVE ACTIVATED ON IT'S OWN. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 42,000.
FORD EXPEDITION FAILED SUSPENSION SYSTEM REPAIR REQUEST UNDER WARRANTY.*MR THE CONSUMER'S BELIEVED THE SUSPENSION SYSTEM IS FAULTY. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY REFUSED ANY ASSISTANCE. *NM THE TRANSMISSION STARTED WITH AN OCCASIONAL CHUNK AND OR RATCHETING SOUND, ROUGH, DID NOT MOVE AND WOULD BANG WHEN MOVED, THE DRIVER WINDOW OCCASIONALLY ROLLED UP OUT OF THE TOP RACK AND THERE WAS AIR LEAKAGE, THE VEHICLE WAS EXTREMELY BOUNCY AND WAS SO SEVERE THAT THE CONSUMERS HEAD WOULD BOUNCE AGAINST THE ROOF TOP OF THE VEHICLE AND THE VEHICLE SWAYED SEVERELY WHEN THE VEHICLE MADE A TURN AROUND CURVES. *SC *JB
VEHICLE WAS BOUGHT USED @ 27000 AND BROUGHT BACK THE DAY FOLLOWING PURCHASE WITH THE TRANSMISSION TROUBLES. THIS VEHICLE IS AND WAS UNDER MANUFACTURERS WARRANTY. FORD SHOULD HAVE SOME LIABILITY REGARDLESS IF THIS WAS PURCHASED USED OR NOT SINCE IT IS SO LOW MILEAGE AND THE YEAR MAKE OF IT AND IT IS UNDER THE MANUFACTURERS WARRANTY. TRANSMISSION SLIPPING AND NOT STAYING IN GEAR. RETURNED TO DEALER AND THEY REPLACED A SENSOR SAYING THERE WAS 'NO RESPONSE' FROM THE SENSOR AND IT WAS RULED AS 'BAD'. AGAIN IN JULY THE VEHICLE WAS RETURNED BECAUSE IT WAS STILL SLIPPING, SMELLED OF BURNING RUBBER...TRANSMISSION WAS THEN REBUILT BY THE DEALER AS IT HAD A LOT OF ISSUES ONCE THEY OPENED UP THE TRANS. NOW HERE LESS THAN 4 WEEKS AFTER THAT LAST REPAIR WHICH WAS THE SECOND IN LESS THAN TWO MONTHS. TRANSMISSION IS SLIPPING AND NOT CHANGING GEARS PROPERLY. TOOK THIS VEHICLE ON A LONGER DURATION TRIP THAN USUAL ALONG WITH HIGH FREEWAY SPEEDS. ONCE THE VEHICLE GETS NEAR 70 MPH THE TRANS STICKS AND THE VEHICLE LOSES ACCELERATION. THE TRANS TROUBLE I AM HAVING WITH THIS EXPEDITION IS RIDICULOUS.
WHILE DRIVING AT APPROXIMATELY 15 MPH AT A PARKING LOT, THE 4X4 LIGHT IN THE DASHBOARD BECAME ON AND ALL FOUR WHEELS IN THE VEHICLE LOCKED UP. THE VEHICLE WOULD NOT MOVE BACK OR FORWARD. NO ONE WAS INJURED AS NO CARS WERE BEHIND ME. AFTER ABOUT 15 MINUTES OF TRYING TO MOVE THE VEHICLE BACK OR FORWARD AND MOVING THE 4X4 KNOB IN THE DASHBOARD, I WAS ABLE TO UNLOCK THE WHEELS AND DRIVE HOMEW WITH THE VEHICLE. I HAVE NOT DRIVEN THE VEHICLE SINCE THEN UNTIL I CAN GET MORE INFORMATION ON WHETHER THERE IS A SAFETY PROBLEM. I INTEND TO CALL THE DEALERSHIP TOMORROW TO REPORT THE PROBLEM. I AM CONCERNED ABOUT DRIVING THE VEHICLE AT A HIGHER RATE OF SPEED BECAUSE IF THE WHEELS LOCKED UP AT A HIGHER RATE OF SPEED IT CAN CAUSE AN ACCIDENT IF SOMEONE HAPPENS TO BE DRIVING BEHIND.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .