Owner-reported complaints naming the transmission system, filed with NHTSA
Data refreshed
Transmission reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jan 18, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 340 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2002 Ford Expedition submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming transmission
Shown in the owner’s own words, exactly as filed
Transmission
Filed Jan 18, 2011
MY 2002 FORD EXPEDITION HAS ALWAYS HAD TRANSMISSION SHIFTING PROBLEMS. OVER THE YEARS, IT WILL SOMETIMES NOT GO OUT OF 4X4 WITHOUT SOME GENTLE COAXING. JUST THE OTHER DAY, IT SHIFTED OUT OF GEAR ON THE HIGHWAY AND THE OVERDRIVE LIGHT STARTED FLASHING. I STARTED TO HEAR A SOUND LIKE I WAS DRAGGING SOMETHING. WHEN I STOPPED, I HAD TO DRIVE IT IN MANUAL 2 JUST TO GET IT HOME. AT HOME, IT WOULD NOT GO INTO REVERSE AND WAS ACTING LIKE THE FRONT WHEELS WERE LOCKED UP WHEN I PUT IT IN NEUTRAL. I HAVE HAD SHIFTING PROBLEMS FOR THE LIFE OF THIS VEHICLE (I HAVE HAD IT FOR 8 YEARS....) THIS WAS THE FIRST TIME IT HAS BEEN THIS DRASTIC. IT LOOKS LIKE I WILL HAVE TO HAVE A NEW TRANSMISSION..... *TR
NHTSA ID
10377116
Incident
Jan 18, 2011
Mileage
160,000 mi
Transmission
Filed Mar 9, 2010
MY 2002 FORD EXPEDITION OD LIGHT FLASHES ON AND OFF. I WAS DRIVING DOWN I75 AND MY TRANSMISSION KEPT SHIFTING IN AND OUT OF GEAR.. MY WHOLE TRIP. IT SLAMMED INTO GEAR ALMOST CAUSING ME TO LOOSE CONTROL OF MY VEHICLE. THIS TRANSMISSION IS DEFINITELY A SAFETY HAZARD. IT DOES NOT DO IT ALL THE TIME SEEMS LIKE WHEN WE HIT BUMPS IN THE ROAD. *TR
NHTSA ID
10318257
Incident
Jan 2, 2010
Mileage
110,000 mi
Transmission
Filed Feb 15, 2010
TRANSMISSION SLIP. O/D LIGHT STARTED TO BLINK AND TRANSMISSION CLUNKS INTO GEAR. THIS PROBLEM SEEMS TO BE VERY PREVALENT AS A FEW OF MY FRIENDS WHO OWN 2000 TO 2002 MODEL FORDS HAVE HAD THIS PROBLEM. THEY HAVE HAD THEIR TRANSMISSIONS REPLACED OR REBUILT. THIS IS A VERY COMMON PROBLEM AND THE MANUFACTURER IS IGNORING THE PROBLEM WITH THEIR VEHICLES. 4R100 TRANSMISSION. I BELIEVE THIS IS A SOLENOID BODY OR HARNESS MALFUNCTION. *TR
NHTSA ID
10310688
Incident
Aug 21, 2006
Mileage
83,000 mi
AirbagsTransmission
Filed May 5, 2008
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED TO A HIGH RATE OF SPEED AND CRASHED INTO A WALL. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS INJURED AND THE INSURANCE COMPANY RECOMMENDED THAT THE DEALER SERVICE THE VEHICLE. THE VEHICLE WAS AT THE DEALER FOR 32 DAYS WHILE THE REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 31000.
NHTSA ID
10226720
Incident
Mar 31, 2008
Mileage
31,000 mi
Fuel systemTransmission
Filed May 15, 2006
OVER A COURSE OF ONE YEAR OF PURCHASING VEHICLE, IT HAS BEEN IN THE SHOP 7 TIMES FOR AN ENGINE/TRANSMISSION ISSUE, UNSURE AS FORD HAS NOT BEEN ABLE TO IDENTIFY THE PROBLEM. WHEN I CONTACTED FORD, THEY DENIED TO BUY THE VEHICLE BACK DUE TO THE MILEAGE ON THE VEHICLE. AS OF TODAY, THE VEHICLE HAS NOT BEEN FIXED ALTHOUGH DRIVABLE, FOR HOW LONG UNTIL IT GIVES OUT?*JB
NHTSA ID
10157583
Incident
May 23, 2005
Mileage
47,449 mi
Transmission
Filed Dec 22, 2005
PROBLEM: AFTER ONLY 54943 MILES ON MY 2002 FORD EXPEDITION, I COULD NOT MOVED MY AUTOMATIC TRANSMISSION GEAR POSITION INDICATOR LEVER, AFTER INSPECTION, I FOUND OUT THAT THE SHIFTING CABLE FOR TRANSMISSION WAS BROKEN INTO TWO PIECES INSIDE THE PROTECTIVE ASSEMBLY: THIS PROBLEM PREVENT ME FROM SHIFTING FROM ANY GEAR POSITION. IT SO HAPPEN IT BROKE IN ''PARK'' POSITION. IDENTICAL PROBLEM AS NHTSA RECALL NO. 97V147000 AND 97V171000. RESULT: THIS CONDITION WOULD NOT ALLOW A DISENGAGEMENT OF THE TRANSMISSION FROM THE PARK POSITION OR ANY OTHER GEAR POSITION WHEN THE CABLE BREAK ON CERTAIN POSITION. UNINTENDED VEHICLE MOVEMENT COULD OCCUR. CORRECTIVE ACTION: FORD CO. OR FORD DEALER SHOULD MAKE NECESSARY AND PROPER OPERATION INSPECTION OF THE TRANSMISSION SHIFT CONTROL LEVER FOR PROPER NORMAL OPERATION AND ITS SUPPORTS. REPLACED COMPONENTS IF ABNORMALITY IS FOUND IN COMPONENT OPERATIONAL TEST. SYMPTOMS ENCOUNTER OR ABNORMALITIES: HARDSHIP ON CHANGING GEAR POSITION FROM PARK POSITION TO ANY OTHER GEAR POSITION. REALLY HAD TO APPLY FORCE TO MOVE LEVER. AFTER FORD DEALER REPLACED THE BROKEN SHIFTING CABLE ASSEMBLY, I NOTICED THAT CHANGING GEAR POSITION WOULD ONLY REQUIRE VERY LIGHT EFFORT, RELATIVELY EASY AND SMOOTH MOVEMENT OF THE LEVER. I COULD CHANGE THE GEAR POSITION WITH ONLY FINGER MOVEMENT COMPARE WITH REALLY VERY HARD HAND MOVEMENT BEFORE. SUGGESTIONS: I BELIEVE THIS PROBLEM ISSUES WAS RELATED TO PREVIOUS NHTSA RECALL 97V147000 AND 97V17100 AND FORD CO AND ITS DEALERSHIP SHOULD PROVIDE CUSTOMER ASSISTANCE OF CHECKING THIS CABLE ASSEMBLY INTENDED OPERATION: REPLACED/REPAIR ASSEMBLY IF FOUND ANY ABNORMALITY. REIMBURSED CUSTOMER WHEN THEY PAY FOR THIS KIND OF AVOIDABLE REPAIR. IN MY CASE, I HAVE TO PAY $368 FOR REPAIR/REPLACEMENT AND ANOTHER$108 FOR TOWING. TOTAL OF MY OUT POCKET COST $476, WHICH IS PREVENTABLE IF ONLY FORD MANUFACTURER AND ITS DEALERSHIP INSPECT FOR PROPER OPERATION OF THIS COMPONENT WHICH IS EASILY DETECTABLE. *JB
NHTSA ID
10145923
Incident
Dec 18, 2005
Mileage
54,943 mi
Transmission
Filed Dec 21, 2005
MY TRANSMISSION SHIFT LEVER WOULD NOT MOVE. I CALLED FOR AN ASSISTANCE, I WAS TOLD MY SHIFTING CABLE WOULD NOT MOVED AND PROBABLY THE CABLE WAS BROKE. I'D ASKED THE TOWING PERSON TO BRING MY FORD EXPEDITION FORD DEALER IN BELLFLOWER. I SEARCH THE INTERNET FOR RELATIVE ISSUES REGARDING MY PROBLEM WAS IDENTICAL TO NHSTA RECALL ID # 97V17100 AND 97V14700. I BELIEVE THAT THIS IS STILL ON GOING PROBLEM WITH FORD EXPEDITION SINCE 1997 AS INDICATED TO THE RECALL NUMBER DATE. I ASKED FOR THE OLD PART (SHIFTING CABLE ASSEMBLY SO I COULD EVALUATE WHAT WHEN WRONG. I'VE NOTICED THAT STEEL BRAIDED CABLE WAS USED AND IT WAS ENCLOSED IN A VERY STRONG PLASTIC PROTECTION. BUT THE CABLE BREAK INSIDE THE CASING. I ONLY HAVE 55,000 MILES. I'D ALSO NOTICED THAT I COULD NOW EASILY CHANGED OR SHIFT THE SHIFTING LEVER WITH VERY LIGHT MOVEMENT OF MY HAND UNLIKE WHEN I'D FIRST GOT MY EXPEDITION BACK IN APRIL 2002. I'D REMEMBER THAT MOST OF THE TIME I HAVE TO REALLY PULLED IT HARD JUST TO SHIFT THE LEVER, BACK THEN I THOUGHT THAT WAS NORMAL BUT AFTER THE SHIFTING CABLE WAS REPLACED I COULD CHANGED THE GEAR POSITION WITH JUST MY FINGER AND REALLY VERY LIGHT PRESSURE. SO. MY CONCLUSIVE TO THE ISSUE WAS 1) FORD PERSONNEL DOES NOT PAY ATTENTION ON PROPER INSTALLATION OF THIS SHIFTING CABLE 2) FORD USE INFERIOR OR SUBSTANDARD PART. THE MOVEMENT OF THE SLEEVE AND THE LOCATION OF THE BRACKET THAT HOLDS THE ASSEMBLY CLOSE TO THE SHIFTING LEVEL WILL CONTRIBUTE TO THE PROBLEM. I BELIEVED FORD SHOULD LOOK FURTHER ON THIS PROBLEM BECAUSE THEY HAVE THIS SINCE 1997 I STILL HAVE THE OLD PART AND IT WILL BE AVAILABLE FOR FURTHER INVESTIGATION. THE NEWLY INSTALLED CABLE SEEMS TO BE DOING ITS PURPOSE BECAUSE WITH JUST A LIGHT PRESSURE I COULD CHANGE THE GEAR POSITION UNLIKE THE ORIGINAL CABLE ASSEMBLY THAT I REALLY HAVE TO PULL HARD AND PUSH HARD TO CHANGE GEAR POSITION. *JB
NHTSA ID
10145771
Incident
Dec 18, 2005
Mileage
54,943 mi
Transmission
Filed Aug 24, 2004
MAY 04, MY VEHICLE TRANSMISSION WAS SERVICED (FILTER CHANGED AND FLUID REPLACED) BY THE LOCAL FORD DEALER. IN JUNE 04, UNDER 1,000 MILES SINCE THE SERVICE, MY VEHICLE BEGAN TO VIBRATE IN THE REAR END WHEN IT WOULD SHIFT AROUND 45 M.P.H.AND WAS RETURNED TO THE FORD DEALER WHO DIAGNOSED THE PROBLEM AS WATER IN THE TRASMISSION. THE FILTER WAS REPLACED AT MY EXPENSE AND THE PROBLEM HAS PROGRESSED OVER THE LAST TWO MONTHS. THE DEALERSHIP STATED THAT THEY COULD NOT REPLACE THE TRANSMISSION BECAUSE THERE WERE NO OTHER MECHANICAL PROBLEMS ASSOCIATED WITH THE PROBLEM. *AK
NHTSA ID
10088499
Incident
Aug 24, 2004
Mileage
36,045 mi
Transmission
Filed Aug 2, 2004
2002 FORD EXPEDITION PURCHASED FROM CROSSROADS FORD SEPTEMBER 2001. FIRST IN FOR HESITATION WHEN PRESSING GAS AND IDLING IN REVERSE. REPLACE CYLINDER #6 AND TWO SPARK PLUGS. SECOND TIME IN FOR SAME REASON. REPLACED CYLINDER #6 AGAIN. THIRD TIME IN FOR SAME REASON. REPLACED NOTHING--THEY SAID THEY COULD FIND NOTHING WRONG. FOURTH TIME IN SAME REASON. KEPT CAR FOR NINE DAYS, DUMBFOUNDED-AS THEY COULD FIND NOTHING WRONG -REPLACED CYLINDER #6 AND THE FUEL INJECTOR AFTER SPEAKING WITH FORD ON A CONFERENCE CALL--- TENTH DAY PICKED UP CAR--- ELEVENTH DAY CAR IS NOT FIXED--STILL HAS THE SAME PROBLEM.*AK
NHTSA ID
10083134
Incident
Nov 5, 2003
Mileage
32,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own