Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 7 NHTSA owner-reported complaints for the 2016 Ford Police Interceptor Utilit, most frequently naming the engine, powertrain (other) and visibility categories. 10 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2017 | 1 | 1 |
| Mar 2017 | 3 | 4 |
| Nov 2017 | 1 | 5 |
| Apr 2018 | 2 | 7 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
COOLANT TANK CRACKING AT SEAM. CAUSING POTENTIAL FIRE, AND OR ENGINE FAILURE DUE TO LOSS OF COOLANT. THE VEHICLE WAS IN FOR SERVICE AND FOUND BY TECHNICIAN. COOLANT TANKS FOR THIS MODEL AND PREVIOUS YEARS HAVE BEEN A CONSTANT PROBLEM.
APPROXIMATELY EVERY 2-3 TANK REFILLS, THE CHECK ENGINE LIGHT WILL ILLUMINATE. THE FAULT CODE READS P1450 AND DEALS WITH THE CAP-LESS VACUUM PRESSURE. IT DOES NOT DIRECTLY AFFECT THE VEHICLES PERFORMANCE, HOWEVER, IT IS OF CONCERN AS THERE IS NO INDICATION AS TO WHY THE SYSTEM KEEPS READING A FAULT. THIS HAS BEEN OCCURRING OVER THE LAST 4 MONTHS AND APPROXIMATELY 5000 MILES. THE VEHICLE CURRENTLY HAS 44400 MILES
DURING EMERGENCY BRAKING TRANSMISSION DOESN' DOWNSHIFT. AFTER BRAKING WHEN ACCELERATE RAPIDLY, TRANSMISSION DOWNSHIFTS, CAUSING HARSH KNOCK. DURING CRUISING SPEEDS AROUND 60MPH IF RAPID BRAKING OCCURS TRANSMISSION DOESN'T DOWNSHIFT.
THE VEHICLE HAS BEEN BROUGHT INTO THE DEALERSHIP TWO TIMES FOR THE SMELL OF SOMETHING BURNING. THE SMELL SEEMS TO BE ORIGINATING FROM THE ENGINE COMPARTMENT AREA. OTHER AGENCIES HAVE HAD THE SAME ISSUE AND SOUND LIKE IT MAY BE A TRANSMISSION VENTING ISSUE AND THE OIL GETTING TOO HOT INSIDE THE TRANSMISSION/TRANSFER CASE UNIT. THE DEALERSHIP SAID THEY CHANGED THE OIL IN THE UNIT AND TO BRING IT BACK IF THE SMELL CONTINUES TO REPLACE THE TRANSMISSION UNIT. WE ARE STILL GETTING THE SMELL OF SOMETHING BURNING GENERALLY IT IDLE OR SLOW SPEEDS. OTHER AGENCIES HAVE ALSO REPORTED OFFICERS GETTING SICK FROM THE ODOR AND SMELL POSSIBLY BE CARBON MONOXIDE. WE CAN NOT RISK OFFICER GETTING SICK OR NOT BEING ABLE TO RESPOND TO EMERGENCIES DUE TO THIS ISSUE.
VEHICLE WAS PARKED AND IDLING IN A VACANT PARKING LOT WHEN THE REAR LIFT GATE WINDOW SHATTERED. REAR WINDOW DEFOGGER WAS NOT ON.
VEHICLE HAD BEEN IDLING TO WARM UP REAR WINDOW DEFOGGER WAS TURNED ON. WHEN BACKING OUT OF DRIVEWAY REAR LIFT GATE SHATTERED. NO OBSTACLES OR EVIDENCE OF ANYTHING HITTING THE REAR WINDOW.
I HAVE A 2016 FORD POLICE INTERCEPTOR UTILITY VEHICLE. SHORTLY AFTER I WAS ISSUED THE VEHICLE I BEGAN EXPERIENCING AN EXHAUST SMELL INSIDE THE CABIN. THE EXHAUST SMELL IS PRESENT WHILE IDLING AND WHILE DRIVING. I HAVE HAD THE VEHICLE TO A LOCAL FORD DEALER WHO IDENTIFIED THEY REPLACED A VENT IN THE REAR BUMPER AREA, BUT THERE ARE NO OTHER ISSUES WITH THE VEHICLES EXHAUST SYSTEM. THE NEW VENT HAS NOT FIXED THE PROBLEM. THE EXHAUST SMELL IS PREVALENT WHILE THE VEHICLE IS IDLING AND WHILE DRIVING. IT IS PRESENT WITH THE AIR CONDITIONING ACTIVATED OR THE HEATING SYSTEM. BEING I LIVE IN A CLIMATE THAT THE AIR CONDITIONING OR HEATING ARE NEEDED YEAR ROUND, I HAVE NOT DRIVEN THE CAR WITHOUT ONE OF THEM ON FOR ANY LENGTH OF TIME TO SEE IF HAVING IT OFF ALLEVIATES THE SMELL. THE SMELL IS ALSO PRESENT IN ANY WIND CONDITIONS, MEANING EVEN IF THE NOSE OF THE VEHICLE IS POINTED INTO THE WIND AND THE WIND IS BLOWING THE EXHAUST AWAY FROM THE VEHICLE, THE EXHAUST SMELL IS STILL PRESENT. THE SMELL MAY STILL BE PRESENT BECAUSE EVERYTHING IS SATURATED WITH THE SMELL, BUT IT IS STILL PRESENT. I HAVE AIRED MY CAR OUT SEVERAL TIMES, TO INCLUDE REMOVING ALL MY EQUIPMENT TO AIR OUT AS IT SMELLS LIKE EXHAUST, ONLY FOR EXHAUST SMELL TO APPEAR.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
ENGINE AND ENGINE COOLING; EQUIPMENT
Some 2016-2019 Police Interceptor Sedan vehicles equipped with a 3.7L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420 and/or P0430. This may be due to a damaged catalytic converter. To correct the condition, follow the Service Procedure to replace the catalytic converter and reprogram the powertrain control module (PCM).
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; POWER TRAIN
Customer Satisfaction Program 19M01: Certain 2013-2018 Model Year Police Interceptor Utility Vehicles Equipped with a 3.7L Engine - Catalytic Converter Extended Coverage
ELECTRICAL SYSTEM
Some 2016-2017 Explorer/Police Interceptor Utility vehicles equipped with a 3.5L EcoBoost engine built on or before 30-Sep-2016 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0325, P0327, P0330 and/or P0332. This may be caused by a wire chafe condition near the knock sensor connector C109. Follow the Service Procedure steps to correct the condition.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints
ELECTRICAL SYSTEM:SOFTWARE
Certain 2013-2016 Model Year Police Interceptor Utility Vehicles - Power Steering Control Module Software Reprograming
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.