2021 Forest River Sunseeker

My 2021 Chevy 4500 is an RV, anyway last September 2023. I was on a 2 1/2-week vacation driving on [XXX] near Lacy Washington and was in the middle lane moving over to the slow lane when the vehicle just stalled. I had just made it off the freeway by a few feet, I seriously thought we were going to get rear ended, especially by a truck because a majority were not moving over. They were rocking our RV as they passed us. The RV ended up starting and running good not stalling again, but it was at times difficult to start. We ended up taking it home to Mount Vernon, Washington to get it repaired. It was still under warranty, although the battery wasn't. I thought at first it was a fuel problem, but after getting it scanned it was a fuel pump problem then after the fuel pump was replaced, they said it was also the fuel Modulator. I had to wait for 4 and 1/2 months to get this replaced. meanwhile my 2-year battery went dead while it was sitting there at Blade Chevrolet in Mount Vernon, Washington and there was no pro-rate on it so I was stuck for the full price of the battery. At the time of this repair, I had about 11,878 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11576424

Incident

Sep 8, 2023

The message center displayed “Service Advance Trac” and the cruise control stopped working. Right after this event the steering wheel was no longer straight when driving straight but angled counterclockwise about 30 degrees. After this happened the warning always comes back and the cruise shuts off after starting the engine and driving a minute or two. The steering wheel has remained at the angled position when driving straight.

NHTSA ID

11500837

Incident

Nov 19, 2022

Our vehicle is stuck in park. Driver message system says “Do not shift, Contact Mercedes”. We have the Mercedes Sprinter 3500 XD chassis. While our vehicle had this happen in our driveway, internet research to resolve our issue revealed several Sprinters having the same issues while stopped in traffic.This is our second incident involving Mercedes dealer intervention. While we are inconvenienced, one could understand the dangerous impact a stalled rv on a interstate could become. We have not received any solution from Mercedes.

NHTSA ID

11468667

Incident

May 25, 2022

TL* THE CONTACT OWNS A 2021 FOREST RIVER SUNSEEKER. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CRUISE-CONTROL AND HILL ASSIST DEACTIVATED INDEPENDENTLY AS THE HILL ASSIST NOT AVAILABLE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE NEXT DAY, THE CONTACT STATED THAT WHILE DRIVING AT 72 MPH WITH CRUISE-CONTROL ACTIVATED, SUDDENLY, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY AS THE SERVICE ADVANCE TRAC, PRE-COLLISION ASSIST NOT AVAILABLE AND THE HILL START ASSIST NOT AVAILABLE WARNING MESSAGES FLASHED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED TO DRIVE AS THE WARNING LIGHTS CONTINUED TO FLASH ON THE INSTRUMENT PANEL. THE CONTACT WAS FINALLY ABLE TO CLEAR THE WARNING LIGHTS BUT WAS UNABLE TO RE-ACTIVATE THE CRUISE-CONTROL. THE CONTACT CALLED THE FORD MANUFACTURER, THE MAKER OF THE CHASSIS; FOR ASSISTANCE WITH FINDING A DEALER THAT WAS ABLE TO SERVICE HER VEHICLE. THE CONTACT WAS FINALLY ABLE TO TAKE THE RV TO RUSH TRUCK CENTERS (6800 E. 50TH AVE, COMMERCE CITY, CO 80022) WHERE THEY INSPECTED THE UNIT AND DISCOVERED A DEFECTIVE MODULE IN THE CRUISE-CONTROL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,176. *LN*JB*DT*JB

NHTSA ID

11350024

Incident

Aug 10, 2020

Mileage

2,176 mi

According to Ford Recall 25V793: "According to Ford’s records, the remedy software for Safety Recall 20S73 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in Safety Recall 20S73 may still exist. On your vehicle, it may be possible that the engine cover insulation does not fully extend to the perimeter of the factory engine cover. This may result in elevated temperatures at certain areas of the engine cover surface in the passenger compartment on both driver and passenger sides. Direct and continuous contact with exposed skin at these locations may increase the risk of skin irritation and/or a minor burn.

According to Ford recall 25V442 / 25S72: "On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, and/or potential inability to perform software updates. A rear-view camera that intermittently displays a blank image while in reverse can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash."

According to GM Recall 24V702: "The brake lines in these cutaway vehicles may not meet the recommended clearance to the GM-provided body mounts. If brake lines contact the body mounts, the brake line may experience wear or damage that could lead to a brake fluid leak. A brake fluid leak can result in reduced stopping performance or inoperative service brakes, increasing the risk of a crash.

According to General Motors Recall 24V702: "The brake lines in these cutaway vehicles may not meet the recommended clearance to the GM-provided body mounts. If brake lines contact the body mounts, the brake line may experience wear or damage that could lead to a brake fluid leak. A brake fluid leak can result in reduced stopping performance or inoperative service brakes, increasing the risk of a crash."

According to General Motors Recall 23V247: "These vehicles are equipped with an unused circuit that a final-stage manufacturer may elect to use to install an optional rear HVAC system. If the final-stage manufacturer leaves the circuit's connectors or cut wires unsealed, exposure to moisture or contamination may, over time, cause corrosion. This could result in high current draw through the circuit at the vehicles' lower left side B-pillar. Unintended release of excessive heat from the circuit may pose a risk of a vehicle fire and increase the risk of injury."

The Tire Pressure Monitoring System (TPMS), on some Ford E450 chassis may experience intermittent loss of signal at one of the wheels and display a fault on the information center of the dashboard. This fault should clear itself through normal operation of the vehicle. However, should the concern repeat, this document is produced as a dealer aid for customer satisfaction is wanted.