RoadVitals

2002 GMC Sierra 1500 Hd

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Aug 21, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 19, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2002 GMC Sierra 1500 Hd, most frequently naming the brakes and fuel system categories. 1 safety recall has been issued covering this model year; and 87 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes666.7%
  • Fuel system333.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06E043000

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 9
Brakes
Filed Aug 21, 2015

I WAS MOVING MY 1500HD GMC SIERRA WHICH HAS 29K MILE & THE FRONT BRAKE LINE UNDER THE RADIATOR, BLEW OUT DUE TO RUST THIS IS A NIGHTMARE FOR ANY GMC OWNER , UPON AN INSPECTION OF ALL BRAKE LINES I FIND THEY ARE JUST STEEL WITH NO ANTI CORROSION ON ANY OF THEM. I ALSO OWN A 2002 YUKON & NOW IT HAS THE SAME PROBLEM, ALL LINES ARE BADLY RUSTED & JUST RECENTLY THE LINES ON THE REAR AXLE BURST. THIS IS LIFE THREATENING SITUATION THE VERY THIS YOU RELY ON THE MOST IS BRAKES.

NHTSA ID
10758497
Incident
Jan 15, 2015
Mileage
29,000 mi
Brakes
Filed Aug 19, 2014

THIS IS THE SECOND TIME A BRAKE LINE HAS BURST ON THIS TRUCK. THIS IS DANGEROUS. I HAD THE TRUCK TAKEN TO LOCAL SHOP AND WAS TOLD ALL BRAKE LINES ARE IN DANGER OF RUPTURE. HOW CAN GMC PUT THIS JUNK STEEL IN THEIR BRAKE LINES? WHEN PEOPLE START GETTING KILLED IF THEY HAVENT ALREADY MAYBE SOMETHING WILL BE DONE. I SMELL SOME LAWYER GETTING RICH HERE. *TR

NHTSA ID
10626240
Incident
Aug 18, 2014
Mileage
114,000 mi
Fuel system
Filed Mar 31, 2014

I HAVE 2 OF THESE VEHICLES AND KNOW A FEW FRIENDS WITH THE SAME. THE FUEL PUMP AND FUEL GAUGE IN THESE VEHICLES ARE FACTORY DEFECTIVE. THEY ARE VERY, VERY INACCURATE IN TELLING YOU HOW MUCH FUEL YOU HAVE. I HAVE RUN OUT OF FUEL MANY, MANY TIMES WITH 1/2 TANK, 3/4 TANK FULL OF FUEL. THIS IS VERY VERY DANGEROUS SINCE YOU HAVE NO WARNING AND LOSE ALL STEERING AND BRAKES WITH NO ENGINE POWER. A LOT OF MY FRIENDS HAVE HAD THE SAME PROBLEM WITH VERY SIMILAR MAKES AND MODELS. *TR

NHTSA ID
10575971
Incident
Mar 1, 2006
Mileage
64,000 mi
Brakes
Filed Jan 4, 2014

PUTTING TRUCK UP ONTO RAMPS TO CHANGE THE OIL, APPLIED BRAKES PEDAL WENT TO THE FLOOR BRAKE LINE BLEW OUT. *TR

NHTSA ID
10558475
Incident
Dec 20, 2013
Mileage
182,000 mi
Brakes
Filed Nov 18, 2013

TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500 HD. THE CONTACT WAS DRIVING 40 MPH WHEN THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKES WERE LEAKING FLUID. ALSO, THE BRAKE LINES WERE FOUND TO BE CORRODED. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

NHTSA ID
10552701
Incident
Nov 17, 2013
Mileage
104,000 mi
Fuel system
Filed Nov 14, 2013

THE GAS GAUGE IS NOT DEPENDABLE. SOMETIMES ACCURATE, BUT MORE OFTEN, NOT ACCURATE. IT IS A CONTINUOUS PROBLEM. YOU MAY RUN OUT OF GAS AT ANY MOMENT, IN TRAFFIC, ON THE INTERSTATE AT HIGH SPEEDS, THEN YOU HAVE NO STEERING OR BRAKES, ENGINE IS DEAD. IT HAS HAPPENED MANY TIMES, ONCE WHEN IT SHOWED 3/4 TANK FULL. I HAVE A 2001 CHEVY REGULAR CAB PICKUP TRUCK THAT DOES THE SAME THING. I HAVE TALKED TO MANY OTHER OWNERS THAT HAVE THE SAME PROBLEM. IT IS DEFINITELY A FACTORY DEFECT. *TR

NHTSA ID
10552220
Incident
Jun 1, 2004
Mileage
24,000 mi
Brakes
Filed Sep 24, 2012

TODAY IS 9/24/12. FIRST LET ME START BY SAYING I HAVE OWNED MY TRUCK SINCE 2004, AND TAKE PRIDE IN TAKING CARE OF MY VEHICLES. MY VEHICLES ARE ALWAYS DEALER MAINTAINED AT A GM DEALER. I HAVE HAD NO TROUBLES WITH MY TRUCK UNTIL NOW, AND THIS BRAKE FAILURE COULD HAVE KILLED ME AND MY FAMILY. MY TRUCK WAS INSPECTED APRIL 13TH 2012 LAST AND HAD NO VISIBLE SIGNS OF UNSAFE BRAKE LINES. I HAD ONLY PUT 326 MILES ON MY TRUCK SINCE SAID LAST INSPECTION. I WAS ON MY WAY HOME WHEN I HAD TO STOP AT A RED LIGHT. I WAS TRAVELING APPROXIMATELY 50 MPH WHEN I WENT TO APPLY THE BRAKES. MY BRAKE PETAL WENT TO THE FLOOR. LUCKILY THERE WERE NO CARS IN FRONT OF ME AS I HELD THE HORN AND DROVE THROUGH A RED LIGHT. I WAS ALSO LUCKY THAT OTHERS DRIVERS IN THE INTERSECTION HAD NOT STARTED DRIVING. MY EMERGENCY BRAKE THEN FAILED FROM THE HIGH SPEED I WAS TRAVELING, BUT DID HELP MINIMALLY IN THE SLOWING OF MY TRUCK. I WAS ABLE TO STOP BY DOWNSHIFTING AND DRIVING UP AN EMBANKMENT ON THE SIDE OF THE ROAD. AS MY TRUCK TRAVELED UPHILL AND CAME TO A SLOWER SPEED, I WAS ABLE TO THEN PUT THE VEHICLE IN PARK WHICH THEN GOT ME TO A COMPLETE STOP. I DECIDED TO FILE THIS COMPLAINT AFTER LEARNING THAT MANY OTHER PEOPLE WITH THE EXACT SAME TRUCK AS ME HAVE HAD THIS EXACT ISSUE. I THINK IT IS ABSOLUTELY UNACCEPTABLE THAT A VEHICLE THAT IS ONLY 10 YEARS OLD HAS BREAK LINE FAILURE. IT IS UNHEARD OF AND MUST BE DIRECTLY CAUSED FROM GM USING INFERIOR METAL FOR THESE VEHICLES BRAKE LINES, THEREFORE MAKING THEM RESPONSIBLE TO FIX THIS PROBLEM AND STAND BY THE VEHICLES THEY HAVE MADE! NOT ONLY COULD I HAVE DIED FROM GMS FAULTY MANUFACTURING, BUT I COULD HAVE INJURED OTHERS. GM NEEDS TO STAND UP AND DEAL WITH THESE PROBLEMS AND HELP OWNERS WITH THESE EXTREMELY EXPENSIVE REPAIRS. I WAS QUOTED OVER 2000 DOLLARS FROM MY DEALERSHIP TO FIX MY BRAKE LINE FAILURE. WE NEED HELP GM! *TR

NHTSA ID
10476934
Incident
Sep 21, 2012
Mileage
121,623 mi
Fuel system
Filed Jan 26, 2011

I HAVE A 2001 CHEVROLET TRUCK WITH A 4.3 LITER V6 ENGINE AND A 2002 GMC SIERRA 1500 HD WITH A 6.0 LITER V8 ENGINE AND BOTH OF THEM HAVE FUEL GAUGE PROBLEMS. THE FUEL GAUGE IS VERY ERRATIC AND HARDLY EVER ACCURATE. I WAS GOING ABOUT 70 MPH AND SHOWED 1/2 TANK OF GAS AND ALL OF A SUDDEN RAN OUT OF GAS IN THE 2002 MODEL. THE 2001 MODEL IS NEVER ACCURATE. I HAVE TO CARRY SPARE GAS WITH ME EVERYWHERE. ON THE INTERNET, THERE ARE THOUSAND AND THOUSANDS OF OTHER PEOPLE COMPLAINING ABOUT THE SAME PROBLEMS IN NUMEROUS CHAT LOGS. GM SHOULD RECALL THESE VEHICLES AND DO SOMETHING ABOUT THIS MAJOR DEFECT. *TR

NHTSA ID
10378880
Incident
Dec 20, 2010
Mileage
120,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

03-06-01-023I

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra 1500 Hd by model year
YearComplaintsRecallsInvestigationsIssue Index
2005111038.4
2004310—
2003161035.8
2002Viewing910—
2001910—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.