RoadVitals

2007 Heartland Cyclone

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 16, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 3, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2007 Heartland Cyclone, most frequently naming the other / unspecified category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Mar 3, 2010
1,951 units potentially affected
The defect: HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2007-2009 CYCLONE FIFTH WHEEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, 'CERTIFICATION.' IT HAS BEEN DETERMINED THAT THESE VEHICLES WERE MANUFACTURED WITH INCORRECT AXLE INFORMATION PRINTED ON THE FEDERAL CERTIFICATION LABEL. THE ACTUAL AXLE RATING (GAWR) IS 5,080LBS AND IS LISTED AS 5,200LBS ON THE LABEL.
The risk: A VEHICLE WITH THE AXLES LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH.
The remedy: THE FEDERAL CERTIFICATION LABEL WILL BE REPLACED FREE OF CHARGE WITH ONE THAT HAS THE CORRECT GAWR LISTED FOR EACH AXLE. THE RECALL BEGAN ON APRIL 12, 2010. OWNER MAY CONTACT HEARTLAND AT 1-877-262-8032.
HEARTLAND RECREATIONAL VEHICLES, LLCManufacturer number 99-01-01View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Aug 1, 2008
6,002 units potentially affected
The defect: HEARTLAND RV IS RECALLING 6,002 MY 2005-2008 BIG COUNTRY, LANDMARK, BIG HORN, CYCLONE, RAZOR, SUNDANCE, AND TRAIL RUNNER FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: HEARTLAND RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR HEARTLAND RV AT 1-574-262-8030.
HEARTLAND RECREATIONAL VEHICLES, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jun 16, 2010

TL* THE CONTACT OWNS A 2007 HEARTLAND CYCLONE RV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V077000 (EQUIPMENT: OTHER: LABELS) AND LATER RECEIVED A VEHICLE LABEL STATING THE VEHICLE AXLES COULD ONLY SUSTAIN 5,080 POUNDS EACH AND NOT THE INITIAL NOTED WEIGHT OF 5200 POUNDS EACH. THE CONTACT WAS NOT SATISFIED WITH THE MANUFACTURER PROVIDING ONLY A STICKER FOR THE NEW WEIGH CAPACITY. HE BELIEVED THE TIRES AND RIMS SHOULD HAVE BEEN REPLACED AS WELL. THE CONTACT STATED THE TIRES WERE NOT ABLE TO MAINTAIN THE WEIGHT LOAD. THE FAILURE MILEAGE WAS 3,500. UPDATED 10/28/10 *BF THE CONSUMER STATED HEARTLAND PUT THE WRONG TIRES/RIMS ON HIS MAKE AND ,MODEL RV. THE CONSUMER STATED 16 INCH TIRE AND RIMS SHOULD HAVE BEEN INSTALLED ON THE RV. UPDATED 11/01/10*JB

NHTSA ID
10336615
Incident
Apr 3, 2010
Mileage
3,500 mi
Other / unspecified
Filed Jun 15, 2010

TL*THE CONTACT OWNS A 2007 HEARTLAND CYCLONE. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 10V077000 (EQUIPMENT: OTHER: LABELS). THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD SEND A STICKER TO REPLACE THE INCORRECT ONE. THE CONTACT PURCHASED A 5,200 POUND AXLE FOR THE VEHICLE SO THE CONTACT FELT THAT THE MANUFACTURER SHOULD HAVE REPLACED THE AXLE AS WELL AS THE LABEL.

NHTSA ID
10336394
Incident
Mar 9, 2009

Compare model years

Complaint and recall counts across every year of this model

Heartland Cyclone by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010
2024110
2022030
2021330
2020220
2019010
2018100
2017310
2016130
2015430
2014720
2013330
20121010
2011430
2010110
2009910
20081420
2007Viewing220

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.