RoadVitals

2020 Heartland Cyclone

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 21, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 1, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2020 Heartland Cyclone, most frequently naming the body & structure, fuel system and other / unspecified categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Fuel system133.3%
  • Other / unspecified133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V849000

ELECTRICAL SYSTEM:WIRING

Nov 1, 2021
1,783 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.
The risk: Loose wires can cause electrical arcing, increasing the risk of a fire.
The remedy: Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Heartland Recreational Vehicles, LLCView on NHTSA.gov
20V521000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; STRUCTURE

Aug 28, 2020
1,409 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
The risk: If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
The remedy: Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Heartland Recreational Vehicles, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureFuel system
Filed Jun 21, 2023

On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.

NHTSA ID
11528083
Incident
Jun 17, 2023
Other / unspecified
Filed Jul 26, 2022

Automatic Changeover RV LP Gas Regulator Leak.

NHTSA ID
11476007
Incident
May 14, 2022

Compare model years

Complaint and recall counts across every year of this model

Heartland Cyclone by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024110—
2022030—
2021330—
2020Viewing220—
2019010—
2018100—
2017310—
2016130—
2015430—
2014720—
2013330—
20121010—
2011430—
2010110—
2009910—
20081420—
2007220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.