RoadVitals

2013 Heartland Cyclone

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Sep 17, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jul 30, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2013 Heartland Cyclone, most frequently naming the tires & wheels and other / unspecified categories. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels360.0%
  • Other / unspecified240.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V482000

EQUIPMENT:OTHER:LABELS

Jul 30, 2015
1,680 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
The remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Heartland Recreational Vehicles, LLCManufacturer number 99-01-23View on NHTSA.gov
14V128000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 18, 2014
417 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2013 Bighorn Silverado, 2014 Bighorn and 2013-2014 Cyclone, and Landmark fifth wheel trailers equipped with certain Frigidaire KG-series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.
The risk: If the microwave starts on its own and there are contents inside, a fire could result.
The remedy: Heartland will notify owners and dealers will repair the membrane/keypad component, free of charge. The recall began in May 2014. Owners may contact Heartland at 1-877-262-8032. Heartland's number for this recall is 99-01-17. Note: Until the microwave has been repaired, owners should not store anything in the microwave while it is unattended.
Heartland Recreational Vehicles, LLCManufacturer number 99-01-17View on NHTSA.gov
13V394000

EQUIPMENT:OTHER:LABELS

Sep 3, 2013
10 units potentially affected
The defect: Heartland Recreational Vehicles is recalling certain model year 2013 Cyclone 3110 fifth wheel travel trailers manufactured May 14, 2012, through June 29, 2012. The vehicles were manufactured with incorrect Gross Vehicle Weight Rating (GVWR) information printed on the Federal Certification Label. The actual Gross Vehicle Weight Rating (GVWR) is 16,000lbs but was listed as 18,000lbs on the label. Thus, these vehicles fail to conform to Part 567, "Certification Regulation."
The risk: Towing a vehicle loaded beyond the specified weight rating may result in a tire or suspension failure leading to poor vehicle handling and an increased risk of a crash.
The remedy: Heartland will notify owners and will provide a replacement label, free of charge. The recall began on September 16, 2013. Owners may contact Heartland at 1-888-262-5992. Heartland's recall number is 99-01-14.
Heartland Recreational Vehicles, LLCManufacturer number 99-01-14View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 17, 2015

WHILE TOWING A NORMALLY LOADED 5TH WHEEL RV AT 65MPH WE EXPERIENCED A TREAD SEPARATION AND BLOW OUT OF A TOWMAX POWERKING 235 80 R16 TIRE. THE TIRE BLEW AND SEVERELY DAMAGED THE WIRING AND THE RV.

NHTSA ID
10764517
Incident
Aug 19, 2015
Mileage
1,800 mi
Other / unspecifiedTires & wheels
Filed Apr 8, 2015

BLOWOUT ON TOWMAX POWER KING ST235/80R16. PRESSURE WAS CHECKED BEFORE THE TRIP STARTED. AROUND 200 MILES INTO THE TRIP THE TIRE BLEW OUT AND DAMAGED THE TRAILER. I KNOW OF THREE OF THESE SAME TIRES THAT BLEW OUT THIS WEEK. ALL ARE ON TRAILERS THAT WERE PURCHASED IN 2014 INCLUDING MINE. *TR

NHTSA ID
10704452
Incident
Mar 29, 2015
Mileage
1,500 mi
Other / unspecifiedTires & wheels
Filed Dec 3, 2013

RIGHT AFTER PURCHASING THIS VEHICLE WE TOOK IT UP NORTH IN ARIZONA CAMPING. DURING THIS TRIP A TIRE SHREDDED AND THE SPARE HAD TO BE PUT ON. AFTER GETTING BACK WE TOOK IT TO THE DEALER. AFTER A HEATED CONVERSATION THEY REPLACED THE TIRE. WE THEN FOUND OUT FROM THE PARTS REPRESENTATIVE AND SEVERAL SALESPEOPLE THAT THE TIRES WE HAD WERE NOT SAFE FOR THIS VEHICLE. WE CONTACTED THE MANUFACTURER TO SEE IF WE COULD GET AN ADJUSTMENT FOR BETTER TIRES. THEY TOTALLY REFUSED. OUR VEHICLE IS A 40 FOOT TOY HAULER. WE FOUND OUT THAT THE TIRES THE MANUFACTURER IS PUTTING ON THESE VEHICLES ARE BARELY ENOUGH TO SUPPORT THIS WEIGHT. THIS VEHICLE WHEN LOADED WITH PERSONAL ITEM, FOOD CLOTHING ETC AND A 4 WHEEL DRIVE RECREATIONAL VEHICLE FAR TOO HEAVY FOR THE MANUFACTURERS TIRES. WE WERE VERY LUCKY THAT WE DID NOT FLY OFF THE HIGHWAY IN A MOUNTAINOUS AREA. FORTUNATELY WE MADE IT HOME SAFE AND SOUND. WE HAD TO REPLACE ALL THE TIRES AT OUR OWN EXPENSE IN ORDER TO HAVE A SAFE VEHICLE ON THE ROAD. WE ALSO FOUND OUT THAT THE DOUBLE AXLE THAT WE HAVE IS NOT SUFFICIENT. IT HAS A TENDENCY TO SWAY WHEN TRAVELING. HOW CAN THIS MANUFACTURER SELL AN UNSAFE VEHICLE LIKE THIS? *TR

NHTSA ID
10554638
Incident
Jun 25, 2011
Mileage
125 mi

Compare model years

Complaint and recall counts across every year of this model

Heartland Cyclone by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024110—
2022030—
2021330—
2020220—
2019010—
2018100—
2017310—
2016130—
2015430—
2014720—
2013Viewing330—
20121010—
2011430—
2010110—
2009910—
20081420—
2007220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.