RoadVitals

2015 Heartland Cyclone

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Apr 23, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 14, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2015 Heartland Cyclone, most frequently naming the body & structure, other / unspecified and tires & wheels categories. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure240.0%
  • Other / unspecified240.0%
  • Tires & wheels120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V819000

EQUIPMENT

Nov 14, 2016
2,045 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
The risk: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
The remedy: Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
Heartland Recreational Vehicles, LLCManufacturer number 99-01-28View on NHTSA.gov
15V482000

EQUIPMENT:OTHER:LABELS

Jul 30, 2015
1,680 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
The remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Heartland Recreational Vehicles, LLCManufacturer number 99-01-23View on NHTSA.gov
15V198000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Apr 3, 2015
1,691 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
The risk: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
The remedy: Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
Heartland Recreational Vehicles, LLCManufacturer number 99-01-20View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Apr 23, 2018

MANUFACTURER INCORRECTLY PLACED STICKER SHOWING WHERE TO DRILL A 4 INCH HOLE IN SIDE OF VEHICLE FOR A DRYER VENT. CUTTING HOLE WHERE SHOWN ACTUALLY CUTS THROUGH AN ALUMINUM FRAME MEMBER AS SHOWN IN ATTACHED PICS DEGRADING THE STRUCTURAL INTEGRITY OF THE VEHICLE FRAME/BODY. *TT

NHTSA ID
11089582
Incident
Apr 21, 2018
Other / unspecified
Filed Mar 17, 2018

THREE SEPARATE BLOWOUTS OVER TWO TRIPS OF MY DYNAMIC TIRE, TOWMAX STR 235/85 16 E 10PLY TIRES. FIRST INCIDENT WAS A SOLO TIRE SEPARATION LEAVING ONLY SIDEWALLS ON THE REAR DRIVER SIDE WHEEL. SECOND AND THIRD TIRES WERE ON THE SAME TRIP ONE DAY APART. TIRE NUMBER TWO WAS A SLOW LEAK DETECTED BY MY TPMS AND CHANGED WITHOUT INCIDENT EXAMINATION BY THE TIRE EXPERT SHOWED SEPARATION. THE THIRD TIRE WAS A BLOWOUT WITH LOSS OF TREAD AND DAMAGE TO MY SIDE SKIRT, FENDER, MARKER LIGHTS AND HOSES. BECAUSE OF PREVIOUS EXPERIENCES FROM THE FIRST TRIP I CARRY TWO SPARES. THE NEXT DAY AT THE RV CAMP I HAD ALL FOUR OF THE TIRES REPLACED WITH G RATED, DURING THAT PROCESS THE LAST OF THE ORIGINAL TIRES SHOWED A SEPARATION OF THE TREAD BUT LUCKILY HAD NOT BLOWN. DOT ADBZ GPB 4214. DYNAMIC TIRE HAS YET TO MAKE GOOD ON THE REPAIRS OR SENT LABELS TO SHIP THE TIRES FOR THEIR INSPECTION, IT HAS BEEN ALMOST A YEAR, DESPITE ME CALLING MULTIPLE TIMES. DON'T USE THESE TIRES FOR YOUR 5TH WHEEL.

NHTSA ID
11079894
Incident
Apr 20, 2017
Mileage
2,500 mi
Body & structureOther / unspecified
Filed Oct 16, 2015

ON 8/11/2015 WHILE TAKING MY CYCLONE 4200 IN FOR SERVICE I HAD A TIRE BLOW OUT. I HAVE ONLY HAD THE RV FOR 10 MONTHS AND IT HAS SPENT MOST OF THAT TIME IN THE SHOP FOR WARRANTY WORK. WHEN I FIRST PURCHASED THE RV I TRIED TO GET THE DEALER TO CHANGE THEM OUT AS I NOTICE SOME INDENTATIONS ON THE SIDE WALLS. THE DEALER STATED THAT IT WAS NORMAL AND FROM THE MOLDS HOWEVER I DIDN'T GET A WARM FUZZY ABOUT THIS ANSWER. NOW WITH ABOUT 2500 MILES ON THE TIRE AT THE TIME OF THE INCIDENT I WAS TRAVELING WEST BOUND ON I10 AND HAD JUST GOTTEN ON THE INTERSTATE WHEN THE TIRE BLEW OUT. I WAS TRAVELING AT APPROXIMATELY 45-55 MPH. I IMMEDIATELY SLOWED AND PULLED OVER. IT WAS THE FRONT DS TIRE ON THE RV THAT BLEW AND CAUSED DAMAGE TO THE WHEEL WELL AND SIDE OF MY RV. THE TIRES WERE POWER KING TOWMAX ST235/80R16 DOT 0714. I HAVE AN AIR COMPRESSOR THAT I BOUGHT AND KEEP IN THE RV SO THAT I CAN MONITOR AND PROPERLY MAINTAIN THE TIRES. THE TIRE PRESSURE IS CHECKED EVERYTIME I HOOKUP TO MY RV AND IT IS MAINTAINED AT 80PSI. I CONTACTED DYNAMIC TIRE WHICH HANDLES THESE TIRES AND THEY WANTED ME TO SEND THEM ALL TO THEM. I ONLY SENT THE ONE THAT HAD BLOWN FOR ANALYSIS. THEY CAME BACK DENYING PAYING FOR DAMAGES TO MY RV SAYING THAT THE TIRE HAD SIGNS OF BEING RAN UNDER INFLATED FROM RIM FLANGE IMPRESSION ON THE SIDE AND STRESS MARKS ON THE BEAD. THE DAMAGE THEY ARE STATING IS FROM WHERE I HAD TO DRIVE SLOWLY 5 MPH TO THE NEXT EXIT IN ORDER TO GET TO A SAFE AREA TO CHANGE THE TIRE OUT RATHER THAN TRYING TO KEEP THIS 45' MONSTER ON THE SIDE OF THE BUSY INTERSTATE AND CHANGE THE TIRE (UNSAFE STAYING THERE). THESE TIRES NEED TO BE BANNED FROM BEING ALLOWED ON THE ROAD IN THE US!!!! I HAVE PHOTOS FROM WHEN I TRIED TO GET THE DEALER TO CHANGE THE TIRES, AND FROM THE TIRE THAT BLEW OUT PRIOR TO ME MOVING TO A SAFE AREA, AND I HAVE THE REPORT THAT THEY PROVIDED ME FROM THEIR ENG, AND THE OTHER TIRES.

NHTSA ID
10782964
Incident
Aug 11, 2015
Mileage
2,500 mi
Tires & wheels
Filed May 26, 2015

DRIVING ONTO AN ONRAMP FROM HIGHWAY 20 ON TO I-80 EAST IN CALIFORNIA ~ 50 MILES WEST OF RENO, NV. TRAVELING ~ 40MPH; DRY ROAD CONDITION AND THE OUTSIDE TEMP WAS ABOUT 50 DEGRESS; TOWING OUR 2015 HEARTLAND 5TH WHEEL RV. BLOWOUT ACCRUED WITH TOWMAXX STR 235/80/R16. CAUSED $3000.00 TO THE RV. CURRENTLY IN TOUCH WITH DYNAMIC TIRE FOR RESOLUTION.

NHTSA ID
10721376
Incident
May 17, 2015
Mileage
4,200 mi

Compare model years

Complaint and recall counts across every year of this model

Heartland Cyclone by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024110—
2022030—
2021330—
2020220—
2019010—
2018100—
2017310—
2016130—
2015Viewing430—
2014720—
2013330—
20121010—
2011430—
2010110—
2009910—
20081420—
2007220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.