RoadVitals

2021 Heartland Cyclone

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 28, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jan 20, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2021 Heartland Cyclone, most frequently naming the electrical, suspension and tires & wheels categories. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Suspension133.3%
  • Tires & wheels133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V018000

TIRES:TREAD/BELT

Jan 20, 2022
2,363 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 Cyclone, Fuel, Gravity, and Warrior vehicles equipped with certain Sailun tires, sizes ST235/80R16 and ST235/85R16. Due to a manufacturing issue, the tires may experience a belt separation.
The risk: Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
The remedy: Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed March 7, 2022. Owners may contact Heartland customer service at 1-877-262-8032 or Sailun customer service at 1-844-281-9696.
Heartland Recreational Vehicles, LLCManufacturer number TBDView on NHTSA.gov
21V849000

ELECTRICAL SYSTEM:WIRING

Nov 1, 2021
1,783 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.
The risk: Loose wires can cause electrical arcing, increasing the risk of a fire.
The remedy: Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Heartland Recreational Vehicles, LLCView on NHTSA.gov
20V521000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; STRUCTURE

Aug 28, 2020
1,409 units potentially affected
The defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
The risk: If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
The remedy: Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Heartland Recreational Vehicles, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jul 28, 2025

We were driving north on [XXX] from Albuquerque to Aztec, NM driving between 65 and 70 mph. There was no debris in the road and the tire on the passenger rear axle blew out. The tread separation tore up the side skirt and trim. I checked the tire pressure on the other 5 tires and all were inflated to the recommended PSI. Navitrac N116 HD ST235/80R16 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11676616
Incident
Jul 27, 2025
Electrical
Filed Aug 26, 2021
Fire reported

The contact owns a 2021 Heartland Cyclone. The contact stated that the RV was parked at a campground charging station when the contact noticed there was dark grey smoke coming from inside of the RV under the bar area in the vehicle. The contact unplugged the main power from the vehicle and removed the fireplace station where the smoke was coming from to see that the outlet plugs and outlet box connection were burnt. The contact had a technician at the site inspect the RV and diagnosed the failure as a faulty outlet box and needed to be replaced. The contact was concerned that the failure was caused due to water dripping from the sink next to the outlet box that caused the failure. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ID
11430613
Incident
May 3, 2021
Suspension
Filed Aug 18, 2021

The contact owns a 2021 Heartland Cyclone travel trailer. The contact stated that the two axles that support the weight of the trailer were bent. The axles only supported 14,000 pounds however, the trailer weighs 15,320 pounds, which caused the axles to bend. The travel trailer was taken to an independent mechanic and the axles were straightened. The manufacturer was made aware of the failure and informed the contact that they would send out replacement axles. The failure mileage was approximately 3,000.

NHTSA ID
11429553
Incident
Aug 18, 2021
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

98.01.24 TSB

EQUIPMENT

On certain 2021 Heartland Fuel, Torque, Sundance, Pioneer, Prowler travel trailers and 2021 Heartland Cyclone, Gravity, Fuel, Torque, Big Horn Traveler, Milestone, Elkridge fifth Wheels, an assembly error by our external vendor could cause the actuator to not allow the slide room to retract.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Heartland Cyclone by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024110—
2022030—
2021Viewing330—
2020220—
2019010—
2018100—
2017310—
2016130—
2015430—
2014720—
2013330—
20121010—
2011430—
2010110—
2009910—
20081420—
2007220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.