2019 Honda CR-V Visibility Problems

While driving on hwy, moonroof exploded - no other cars nearby

NHTSA ID

11742713

Incident

Jun 5, 2026

The driver sun visor will not stay in the fully closed position. This creates a visibility problem for the driver. Also, with the resting position of the failed visor, if i were in an accident or sudden stop, the edge of the visor would impact the drivers head causing injury. The failed part is not covered under any warranty by the manufacturer and repair costs several hundred dollars. There are several examples online of other buyers of the same vehicle model experiencing the safety issue.

NHTSA ID

11620744

Incident

Oct 1, 2023

The driver side visor will not remain in the full upright position. When driving the vehicle I have hit my head several times due to the visor falling to a 45 degree position instead of remaining in the flat against the headliner. This requires constant adjustment while driving by moving to the side window, or moving back to the front windshield to avoid constant nuisance while driving. We have hit our head on the visor MANY times looking for traffic at a stop sign or when merging. After taking the vehicle for services, this issue has been brought up to several service personnel at the dealer and stated the owner is responsible for this common defect. There are numerous issues listed on the complaint list that have been reported. Just yesterday, I spotted a CRV of simmilar year model in costco parking lot, and stopped to look in the vehicle to notice that they had a loose driver side visor hanging down about 3-4 inches as well. This shows that this is very common. The replacment part is in excess of $150 to replace, and there are numorous comments about replacing this part due to same reason only to encounter the same result after a few months of use. Since this has become such a nuisance for the driver and a safety issue of constantly adjusting to ensure a clear field of view driving, we have opted to just remove the visor knowing that the replacement will likely be a waste of time and money to only encounter the same issues again at a later date. It is disappointing to see that Honda is not taken serious concern for the customers encountering this issue that is such a common safety distraction and nuisance to the drivers of these year model CRV's. I read reports that have been entered from a 2018-2020 for more than a dozen vehicles just on here that have reported the issue. This visor is a vehicle safety feature that the customer should not have to remove in efforts to minimize safety risks that are more often a nuisance than assisting in safety and visibility.

NHTSA ID

11608896

Incident

Aug 16, 2024

The contact owns a 2019 Honda CR-V. The contact stated that on several occasions while driving at various speeds, the driver's side sun visor failed to close properly. Additionally, the contact stated that on several occasions while driving at various speeds, the driver's side sun visor opened inadvertently blocking the view of the road. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 34,000.

NHTSA ID

11591056

Incident

Jan 19, 2024

Mileage

34,000 mi

I was driving down a road with no traffic when the sunroof shattered. I pulled over and there was a hole in the middle and it was completely cracked. No damage to any other component of the sunroof just the glass. There was nothing that impacted or fell on the sunroof. There was no prior damage to the sunroof or surrounding area. The sunroof was closed not in use at time of incident. Dealership could not find a reason for the damage but did say they had someone else go in for a sun roof randomly exploding as well.

NHTSA ID

11578603

Incident

Mar 19, 2024

I had my cargo door up loading some things into the back of the car when the back window broke and pieces fell everywhere- on me, in the car and on the ground. Nothing came into contact with the window when it happened.

NHTSA ID

11572530

Incident

Feb 16, 2024

Driving in freezing rain wipers stopped working

NHTSA ID

11571281

Incident

Dec 10, 2020

The contact owns a 2019 Honda CR-V. The contact stated that the front driver’s and the front passenger's side mirror housing units were severely melted. The contact stated that housing units had been replaced twice within the past two years. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact to report the failure to the NHTSA Hotline. The contact was informed that the sunlight had caused the housing units to melt. The failure mileage was approximately 13,000.

NHTSA ID

11553480

Incident

Nov 8, 2021

Mileage

13,000 mi

Windshield has cracked on its own. There are no Windshields in stock for extended periods of time. There are multiple complaints of this being a problem with this specific year.

NHTSA ID

11545922

Incident

Apr 1, 2023

Visibility obstructed. Dealer says he has seem at least 200 Honda with same problem.

NHTSA ID

11535761

Incident

Aug 1, 2023

While driving down the interstate at 70 miles an hour, the sunroof exploded. It sounded like a bomb. Glass went everywhere. I was nowhere near a tree and nothing fell on my car. The weather was beautiful that day and had been all week. Unless something fell from outer space, there is no way anything external caused it. It was absolutely random, terrifying, and expensive to fix. It rained the next morning and water got all into my electrical wiring which has now created a new set of problems. Problems that should all be Honda's responsibility for a clearly defective sunroof.

NHTSA ID

11535398

Incident

Jul 23, 2023

The contact owns a 2019 Honda CR-V. The contact stated that while idled, the heater and defogger system failed to operate above 40 degrees. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that due to the engine size, the heating system performed as designed. The contact was concerned that due to inclement weather, the failure could cause a safety risk to his health. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

NHTSA ID

11499219

Incident

Dec 26, 2022

Mileage

36,000 mi

Cracked windshield with no impact damage. Happened while car was parked in a carport overnight (12/2/2022). Stress crack is about 8" inches in length originating from drivers side A-pillar under mounding. Vehicle us still under manufacturers 3 yr/36k mile new car warranty. As the windshield is an integral part of the SRS system, we consider this a safety defect.

NHTSA ID

11495896

Incident

Dec 2, 2022

Without any warning or apparent cause the sunroof just shattered.

NHTSA ID

11465369

Incident

May 17, 2022

Single internal 4" long windshield crack developed starting at the Honda Sensing safety suite sensor block built into the top of the windshield. This crack is growing in length on the passenger side of the windshield and is currently about 9" long. There were no windshield overheating or freezing issues (the crack originally appeared on 04/14/2022), no car incidents, or road hazards (like something hitting the windshield). My car is still under warranty but local Honda dealer refused to even take a look at the windshield condition stating that Honda's warranty does not cover windshield.

NHTSA ID

11461689

Incident

Apr 14, 2022

Multiple system issues with this car, I was told by Honda Sevice manager, “ most people don’t even know what all the features do and don’t know they aren’t workin” WOW!! Most recently (2022)there is a spontaneous window crack, very fine line. Cannot feel crack at all on outside or inside of glass. Not from impact. Crack goes up to black area of windshield about 3.5” long. You can google and see there was a class action lawsuit filed do to Framing defect in CRV that causes windshield to spontaneously crack. (It was settled/ended with the initial plant if settling, without Honda responsibility , so no recall or notice to the rest of us driving this dangerous car) There are several reports of the crack leading to whole windshield shattering. I’m being told to “wait for Honda corporate to decide if they will cover under warranty” Even though the warranty administrator at Lisle Honda looked at it and said it was not from an object. He had to take photos, after marking with pen/ marker to send to corporate for decision. Also, ADAS system malfunctioning, auto emergency braking for no reason, no trafic around, blind spot warning only works sometime, lane departure rarely works, ALL system display as “not functioning” the minute there is even slight fog, rain or snow. Even AWD system no functioning warning. And passenger airbag randomly shows as “airbag off” when an adult is sitting in passenger seat, requiring us to pull over, get out of car, turn car off, lock it, unlock it and get back in to restart (sometimes several times before off light goes away). I have reported all of these problems over the past several years to Honda Lisle to no avail. I’m waiting to see if warranty will cover windshield for defect.

NHTSA ID

11451900

Incident

Feb 14, 2022

My 2019 Honda CR-V just had it's rear glass exploded all of a sudden. It was a 85F degree day and condition seemed normal and nothing out of the ordinary. The rear window left and right sides had a huge fault crack all along the edges. The middle of the windshield popped a hole and then upon lifting the trunk because I was unaware of the glass, the hole increased in size and chunks of glass just rained everywhere. Honda claims an object struck the glass, but that would mean the main damage would concentrate around that area. Judging from the damage to the left and right edges, it would indicate the glass internally failed all together.

NHTSA ID

11431688

Incident

Jul 26, 2021

WAS DRIVING APPROX 65 MPH, WITH NO CARS/TRUCKS CLOSE TO ME, AND AS WAS LOOKING TO THE LEFT OF CAR, HEARD A LOUD BANG/POP, WHICH STARTLED ME. SOUNDED LIKE SOMETHING LANDED ON THE FORWARD ROOF, WHICH NOTHING HAD. CAR WAS RUNNING SMOOTH, SO KNEW I WAS NOT HIT OR RAN OVER ANY ROAD DEBRIS. I KNEW THE NOISE CAME FROM THE FORWARD OF THE SUV, SOLOOKED AROUND FRONT OF INTERIOR WHILE TRYING TO FIGURE OUT WHAT HAPPENED. THEN I SAW THE WINDSHIELD CRACKS SPARKLING IN THE SUNLIGHT.

NHTSA ID

11402927

Incident

Mar 12, 2021

Mileage

40,800 mi

WINDSHIELD WIPER SYSTEM DOES NOT WORK WHEN IT RAINS AND IN THE MORNING WHEN DEW IS PRESENT ON WINDSHIELD GLASS. DOOR DOES NOT LOCK OFTEN. LIFTGATE DOES NOT OPEN OFTEN. REVERSE CAMERA DOES NOT WORK AFTER RAIN FOR APPROXIMATELY 24 HOURS.

NHTSA ID

11396095

Incident

Aug 1, 2020

Mileage

8,000 mi

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED WHILE DRIVING 65 MPH, THE SUN ROOF SHATTERED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO BELL HONDA LOCATED AT 701 W. BELL RD, PHOENIX, AZ 85023, (602) 490-8877 WHERE THE REPAIR WAS STILL PENDING. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.

NHTSA ID

11355421

Incident

Sep 16, 2020

Mileage

8,500 mi

MY SUNROOF EXPLODED. *TR

NHTSA ID

11327892

Incident

Jun 3, 2020

Mileage

2,350 mi

-LANE ASSIST DID NOT WORK -BRAKES DID NOT WORK WHEN APPLIED, ON A HIGHWAY AND CITY STREET -WHEN THE VEHICLE WAS CLOSE TO OTHER VEHICLE NO WARNINGS OR SUCH -IT CRASHED WITH FRONT HITTING A TREE AND ENGINE FELL OUT OF THE CAR

NHTSA ID

11318567

Incident

Jan 25, 2020

Mileage

5,900 mi

WHEN THE OUTSIDE TEMPERATURES GOT TO ABOUT THE 15 DEGREE, IT BECAME APPARENT THE DEFROSTER AND HEATING SYSTEM WOULD NOT WORK UNTIL THE VEHICLE WAS RUN ON THE ROAD AT HIGHWAY SPEEDS FOR SEVERAL MILES. I RAN THE ENGINE AT IDLE FOR OVER TWENTY MINUTES AND THERE WAS ABSOLUTELY NO HEAT PRODUCED THROUGH THE DEFROSTER. CONSEQUENTLY, THE WINDSHIELD AND SIDE WINDOWS COULD NOT BE DEFROSTED OR CLEARED OF ICE. VISION WAS SEVERELY AND UNSAFELY LIMITED. THE LOCAL HONDA DEALERSHIP PRONOUNCED THE CAR IN GOOD SHAPE ON THE FIRST VISIT BUT DID DUPLICATE THE PROBLEM ON A SECOND VISIT. HOWEVER, THEY COULD NOT GIVE US A SOLUTION OTHER THAN TO RUN THE CAR IN A LOWER GEAR. HONDA SAID TO PUT A PIECE OR CARDBOARD IN FRONT OF THE RADIATOR. NO SOLUTION OR FIX WAS PROVIDED AND THE DEALERSHIP COULD NOT DO ANYTHING FURTHER UNTIL HONDA ACKNOWLEDGED THE PROBLEM AND PROVIDED A SOLUTION SO WE ARE AT A STANDOFF. IF THE CAR CAN NOT BE DEFROSTED PRIOR TO MOVING, IT IS AN UNSAFE CAR IN MY CLIMATE.

NHTSA ID

11301843

Incident

Dec 25, 2019

Mileage

2,800 mi

TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING APPROXIMATELY 50 MPH IN THE RAIN, SLEET, AND SNOW, THE CONTACT ATTEMPTED TO USE THE DEFROSTER, HOWEVER, THE SYSTEM FAILED TO CLEAR THE WINDSHIELD. THE CONTACT HAD TO TURN THE HEAT UP ALL THE WAY INSIDE THE VEHICLE IN ORDER FOR THE DEFROSTER TO WORK PROPERLY. THE CONTACT CALLED MAWAH HONDA (LOCATED AT 345 RT 17 N, MAHWAH, NJ 07430, 201-529-5700) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED BECAUSE THE WEATHER CONDITIONS HAD CHANGED. THE DEALER STATED THAT THE DEFROSTER SEEMED TO WORK CORRECTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA ID

11287855

Incident

Nov 30, 2019

Mileage

10,000 mi

I PURCHASED MY NEW 2019 HONDA CR-V IN JUNE, THINKING I WOULD BE AS SAFE, COMFORTABLE AND SATISFIED AS I WAS WITH MY 2016 HONDA CR-V FOR 3 YEARS. HOWEVER, I LIVE IN A RURAL AREA AND AM UNABLE TO DRIVE AFTER DARK BECAUSE THE TOP HALF OF MY FRONT WINDSHIELD TURNS BLACK WHENEVER MY HEADLIGHTS DIM AND I ONLY HAVE CLEAR VISION FOR A FEW YARDS N FRONT OF ME. AFTER 3 WINDSHIELDS, MANY HOURS OF DIAGNOSTICS, AND MY WASTED TIME AND FRUSTRATION, MY INSURANCE AGENT, FAMILY, FRIENDS AND I AGREE THIS IS A SERIOUS MANUFACTURING DEFECT AND I AM STUCK WITH A VEHICLE I CAN ONLY DRIVE SAFELY IN THE DAYLIGHT. A DEALER EMPLOYEE TOLD ME THE NEW LED LIGHTS PRESENT THIS PROBLEM IN MOST NEWLY MANUFACTURED VEHICLES, BUT APPARENTLY I AM THE ONLY OWNER WHO ATTEMPTS TO DRIVE IN A RURAL AREA AT NIGHT. I AM ESPECIALLY IN DANGER NOW THAT WE ARE IN HUNTING SEASON AND DEER ARE CROSSING THE ROADS AT ALL HOURS COMMENCING AT SUNSET.

NHTSA ID

11270837

Incident

Jul 10, 2019

Mileage

1,600 mi