RoadVitals

2009 INFINITI G35

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 6, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2009 INFINITI G35, most frequently naming the driver assistance and electrical categories. 54 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance150.0%
  • Electrical150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Mar 6, 2012

PURCHASED CAR, USED, 6/2011. WAS TOLD IT WAS A OWNER BUY BACK DUE TO IT NOT STARTING. FINANCE MANAGER GUARANTEED PROBLEM HAD BEEN FIXED. IN SEPTEMBER 2011 CAR STARTED HESITATING TO START-REQUIRING ME TO LET MY FOOT OFF BRAKE/CLUTCH. INSTRUMENT PANEL WOULD ILLUMINATE BUT CAR WOULD NOT START. IT COULD TAKE UP TO 6 TIMES OF THE BRAKE/CLUTCH EASEMENT FOR CAR TO START. ON 11/19/11 I BROUGHT CAR IN TO ATLANTIC INFINITI TO GET ANOTHER KEY MADE AND TO INFORM THEM RADIO WOULD NOT HOLD A STATION (FADE) AND WOULD NOT PICK UP STATIONS. I RETURNED 1/5/12 DUE TO RADIO STILL NOT FUNCTIONING. I ALSO INFORMED THEM OF THE BRAKE/CLUTCH ISSUE. DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH RADIO BUT D A PART IN THE CLUTCH WAS REPLACED. RADIO CONTINUED TO FUNCTION IMPROPERLY. 1/27/12 CAR WOULD NOT START. HEADLIGHTS WOULD NOT COME ON, UNABLE TO UNLOCK TRUNK AND INTELLIGENT KEY WOULD NOT WORK. CAR TOWED TO ORLANDO INFINITI. MY CAR WAS AT DEALERSHIP TILL 2/6/12. DEALERSHIP ADDRESSED RADIO AND REPLACED ANTENNA AMPHIFIER & REPLACED CLUTCH PEDAL POSITION. DAYS LATER RADIO STARTED MALFUNCTIONING AGAIN. 2/23/11 CAR WOULD NOT START. AS BEFORE, NO LIGHTS, COULD NOT UNLOCK CAR NOR TRUNK. AAA CALLED & THEY COULD NOT START CAR. CAR WAS JUMP STARTED & DIAGNOSTIC TEST PERFORMED. NOTHING WAS FOUND. CAR DRIVEN HOME AND IT WAS TOWED TO ORLANDO INFINITI THE NEXT DAY. AS OF TODAY, 3/6/12, CAR STILL AT DEALERSHIP AND THEY CAN NOT FIND ANYTHING WRONG. I BELIEVE THE ELECTRICAL SYSTEM IS MALFUNCTIONING, PARTICULARLY THE GROUND. I HAVE ASKED INFINITI TO CHECK THIS BUT THEY HAVE NOT. I NO LONGER TRUST THIS CAR AND INFINITI IS NOT BEING PROACTIVE. THEY ARE WAITING FOR MY CAR TO NOT START TO RESEARCH ISSUE. THEIR STATEMENT TO ME "WE GO OUT EVERYDAY AND START IT". I HAVE PUT IN SEVERAL CALLS TO INFINITI USA AND HAVE NOT RECEIVED A RETURN CALL. *TR

NHTSA ID
10450450
Incident
Nov 19, 2011
Mileage
40,338 mi
Driver assistance
Filed Dec 10, 2010
Crash reported

2009 INFINITY G35. CONSUMER STATES THAT HE WAS IN A SERIOUS ACCIDENT DUE TO SUDDEN ACCELERATION. HE STATES THE VEHICLE WAS AT A STAND STILL POSITION, WHEN IT SUDDENLY ACCELERATED. *KB THE VEHICLE WAS TOTALED. *JB

NHTSA ID
10370252
Incident
Dec 1, 2010

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB09-063C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

ITB13-006D

ELECTRICAL SYSTEM

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB10-029C

ELECTRICAL SYSTEM

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-052E

ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007I

VISIBILITY/WIPER

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-009H

VISIBILITY/WIPER

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI G35 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013000—
2012000—
2011000—
2010000—
2009Viewing200—
2008951045.8
20071143049.9
20061452043.8
20052151040.8
20042443049.9
20035327048.5
2002300—
2001000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.