RoadVitals

2000 INFINITI Q45

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jul 14, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 19, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2000 INFINITI Q45, most frequently naming the other / unspecified, suspension and tires & wheels categories. 1 safety recall has been issued covering this model year; and 57 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified433.3%
  • Suspension433.3%
  • Tires & wheels216.7%
  • Brakes18.3%
  • Transmission18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V098000

WHEELS

Mar 19, 2003
3,600 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 17 INCH ALLOY WHEELS, THE WHEELS MAY HAVE A CASTING DEFECT FROM WHICH CRACKS COULD PROPAGATE AS THE VEHICLE IS BEING DRIVEN.
The risk: IF A SUFFICIENT NUMBER OF CRACKS DEVELOP, THE WHEEL COULD FAIL AND SEPARATE FROM THE MOUNTING HUB, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THESE WHEELS. OWNER NOTIFICATION BEGAN APRIL 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INFINITI AT 1-800-662-6200.
NISSAN NORTH AMERICA, INC.Manufacturer number R3006View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 9
Other / unspecifiedSuspensionTires & wheels
Filed Jul 14, 2008

VEHICLE VIBRATES STARTING AT 50MPH UP TO 80MPH. DEALER REPLACED TIRES TWICE PLUS ALLOY WHEELS REPLACED. INFINITY MECHANIC ADMITS TOTAL VIBRATION BUT MFG. REP STATES AUTO MADE TO RIDE THAT WAY. *TR

NHTSA ID
10234238
Incident
Oct 1, 2000
Mileage
1,525 mi
Brakes
Filed Aug 15, 2007

MY 2000 INFINITY Q-45 WITH 37,000 MILES OF USAGE SUDDENLY AND WITHOUT WARNING COMPLETELY LOCKED UP WHILE UNDER POWER IN THE OUTSIDE LANE WHILE ON A BUSY SIX LANE STREET AND WOULD NOT MOVE. THE VEHICLE WE LATER LEARNED BY THE DEALER HAD SUFFERED A REAR WHEEL BRAKE AND AXLE COMPLETE BREAKDOWN AND FAILURE. THE DEALER SERVICE DEPARTMENT SAID THAT WE MUST HAVE DRIVEN THE CAR WITH THE EMERGENCY BRAKE ENGAGED TO CAUSE THE AXLE, BRAKE LININGS AND DRUMS TO OVER HEAT AND FATIGUE. THE CAR REQUIRED A SIGNIFICANT NUMBER OF NEW REPLACEMENT PARTS IN THE ACEL/BRAKE ASSEMBLY AREA THAT REQUIRED $2,158.64 IN PARTS AND THE TOTAL BILL WAS $3,113.70. WHILE NO ONE WAS INJURED IN THIS EVENT, IT WAS ONLY BECAUSE THE INCIDENT OCCURRED ON A SURFACE STREET A LOW SPEED AS OPPOSED TO AN INTERSTATE HIGHWAY. MY CONCERN IS THAT WE, THE DRIVERS OF THE VEHICLE THAT WAS PURCHASED NEW, ARE RETIRED AND MONITOR OUR VEHICLES CLOSELY. THERE IS A "INDICATOR LIGHT" THAT SHOULD COME ON AUTOMATICALLY WHILE DRIVING OR ATTEMPTING TO DRIVE WITH THE EMERGENCY BRAKE PARTIALLY OR FULLY ENGAGED. THIS NEVER HAPPENED. I TESTED THIS LIGHT SINCE THE REPAIRS AND IT IS FUNCTIONAL AT THIS TIME. I WOULD LIKE TO KNOW IF OTHERS WITH A INFINITY Q-45 MIGHT HAVE HAD A SIMILAR EXPERIENCE AS OUR VEHICLE WAS NOT KNOWINGLY DRIVEN WITH THE EMERGENCY BRAKE ENGAGED. *JB

NHTSA ID
10199626
Incident
Apr 7, 2007
Mileage
34,941 mi
Other / unspecified
Filed Oct 24, 2005

DT: CONTACT STATED THAT A RECALL 03V098000 CONCERNING WHEELS CAME OUT ON THIS VEHICLE BEFORE HE PURCHASED IT AND NOTHING WAS DONE TO CORRECT THE PROBLEM BY THE PREVIOUS OWNER OR THE DEALER WHO SOLD IT TO HIM. THE VEHICLE SHIMMIED, AND THE TIRES WERE WEARING OUT TOO SOON. THE DEALER INDICATED TO THE CONTACT THEY KNEW NOTHING ABOUT THE RECALL. THE MANUFACTURER TOLD HIM IT WAS TOO LATE TO HAVE WORK COMPLETED UNDER THE RECALL. *AK

NHTSA ID
10140585
Incident
Jun 8, 2004
Mileage
47,000 mi
Other / unspecifiedTires & wheels
Filed May 6, 2005

WHILE DRIVING 25-30 MPH VEHICLE HIT A POT HOLE AND IT VIBRATED UNCONTROLLABLY. DRIVER WAS PULLED OVER AND NOTICED THAT THE REAR LEFT TIRE WAS FLAT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIRE NEEDED TO BE REPLACED. *AK SECOND TIRE DEVELOPED A BUBBLE ON OUTSIDE YET THE TIRE HAD NO SIGN OF DAMAGE ON THE OUTSIDE, THIS HAPPENED AT 42,538 MILES. CONSUMER HAS BOTH FAULTY TIRES. THE DEALER STATED THAT THE LEFT REAR RIM AND TIRE WERE BENT AND REPLACED REAR TIRE AND RIM MOUNT AND BALANCED THE TIRES. *BF *NM

NHTSA ID
10117570
Incident
Jan 25, 2005
Mileage
41,064 mi
Transmission
Filed Apr 1, 2005

TRANSMISSION WOULD SHIFT HARD WHILE SHIFTING FROM FIRST TO SECOND GEAR, AND VEHICLE WOULD VIBRATE UNCONTROLLABLY. DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. ALSO, VEHICLE WAS OPERATING AS DESIGNED. *AK

NHTSA ID
10117286
Incident
Apr 1, 2005
Suspension
Filed Jun 15, 2004

VEHICLE VIBRATES AT SPEEDS STARTING AT 50 MPH THROUGH 80 MPH. VIBRATION CAN BE FELT THROUGHOUT CABIN. *LA

NHTSA ID
10078286
Incident
Jul 10, 2000
Mileage
55 mi
Suspension
Filed Jun 9, 2004

CAR VIBRATES DURING 50 - 80 MPH. *AK

NHTSA ID
10075068
Incident
Jul 17, 2000
Mileage
72 mi
Other / unspecified
Filed Aug 18, 2003

DEALERSHIP DOESN'T HAVE THE REPLACEMENT WHEELS FOR THE ALLOY WHEEL RECALL 03 V 098 000. CONSUMER HAS BEEN WAITING FOR 2 MONTHS.*AK

NHTSA ID
10034137

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB13-052E

ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-009H

VISIBILITY/WIPER

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007I

VISIBILITY/WIPER

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB09-039K

VISIBILITY/WIPER

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007H

STRUCTURE; VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB09-039J

STRUCTURE; VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI Q45 by model year
YearComplaintsRecallsInvestigationsIssue Index
2006010—
2005432—
2004722—
2003121243.6
2002201035.2
2001510—
2000Viewing910—
1999900—
1998143060.9
1997123039.8
1996700—
1995700—
1994300047.8
1993200—
1992281050.4
1991342362.0
1990281141.7
1989001—
1988001—
1987001—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.