2003 INFINITI Q45

The subject vehicles are equipped with seat-mounted, side thorax air bags for the driver and front passenger.This investigation revealed that faulty side air bag module electrical connectors located under the driver and front passenger seats can cause an interruption in the electrical circuit that will drop the input voltage below the specified range.As a result, the air bag warning lamp illuminates on the instrument panel and the affected side air bag becomes deactivated.In June 2009, Nissan conducted a service campaign to repair the defective air bag electrical connectors in the subject vehicles (both Infiniti Q45 and M45 models).In June 2010, Nissan sent a second notification concerning the 2009 campaign to owners of vehicles that have not been remedied.Nissan is now conducting a safety recall of the Q45 vehicles not remedied under the service campaign (approximately 1,349 vehicles; see NHTSA Safety Recall No. 12V-079 for further details).The M45 vehicles are not included in the recall; however, Nissan is re-notifying owners of M45 vehicles that were not remedied under the previous service campaign.See attached report for more information.A safety-related defect trend has not been identified in the Infiniti M45 vehicles at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10327196 and 10402282

THE SUBJECT VEHICLES ARE EQUIPPED WITH SEAT-MOUNTED, SIDE TORSO AIR BAGS FOR THE DRIVER AND FRONT PASSENGER.THIS INVESTIGATION HAS REVEALED THAT FAULTY SIDE AIR BAG MODULE CONNECTORS LOCATED UNDER THE FRONT SEATS CAN CAUSE AN INTERRUPTION IN THE ELECTRICAL CURRENT THAT WILL DROP THE INPUT VOLTAGE BELOW THE SPECIFIED RANGE.AS A RESULT, THE AIR BAG WARNING LAMP ILLUMINATES AND THE AFFECTED SIDE AIR BAG IS DEACTIVATED.THE RATES OF COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS RELATED TO THE SUBJECT ISSUE ARE VERY HIGH.FOR EXAMPLE, NISSAN SUBMITTED 4,853 WARRANTY CLAIMS ON 3,551 DISTINCT SUBJECT VEHICLES OUT OF 13,836 TOTAL SUBJECT VEHICLES.ALSO, ANALYSES OF WARRANTY CLAIMS INDICATE AN INCREASING FAILURE TREND OVER TIME.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA09-005) TO FURTHER STUDY THE ISSUE.

THE CIRCUIT BOARD FOR CRANK POSITION SENSOR AND CAM POSITION SENSOR HAVE IMPROPER SOLDER JOINTS. THIS HAS CAUSED THE SERVICE ENGINE LIGHT TO COME ON, THE ENGINE MAY NOT START, POWER REDUCES, ENGINE STALLS AT A TRAFFIC LIGHT OR WHILE IN MOTION, ON A CITY STREET OR HIGHWAY OR WHILE MAKING A TURN. THIS IS ALSO A COMMON PROBLEM WITH THE 2002 INFINITI M45, Q45; 2003 INFINITI I35, M45; 2003 NISSAN ALTIMA, MAXIMA, MURANO, SENTRA. THERE ARE 11 CONSUMER COMPLAINTS, 3 INVESTIGATIONS AND 33 SERVICE BULLETINS REGARDING THIS ISSUE WITH THE 2003 Q45. INFINITI/NISSAN RECALL # 03V455000

NHTSA ID

11415335

Incident

Dec 5, 2020

Mileage

186,241 mi

TL* THE CONTACT OWNS A 2003 INFINITI Q45. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

NHTSA ID

11051157

Incident

Nov 25, 2017

Mileage

150,000 mi

TAMARA RECALLED MY SEATBELT LIGHT HAS BEEN ON FOR THE LAST YEAR. I WERE TOLD BY THE INFINITY DEALER THAT MY CAR WAS NOT RECALL FOR THE SEATBELT. THE SEATBELT WARNING LIGHT STAYS ON CONSTANTLY IN THE NAVIGATION SYSTEM AND A LITTLE BLANKING ICON. I AM TOLD BY THE DEALER THAT I AM RESPONSIBLE FOR REPAIRS

NHTSA ID

10969410

Incident

Feb 13, 2016

TL* THE CONTACT OWNS A 2003 INFINITI Q45. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING AND ALL POWER WAS LOST. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. UPDATED 11/29/16*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 12/06/16.*JB

NHTSA ID

10894023

Incident

Jun 13, 2016

Mileage

61,000 mi

START CAR FIRST THING IN THE AM. DRIVING NORMAL. WITHIN 5 MILES ENGINE SHUTS OFF WITHOUT WARNING. LOOSE ALL POWER. NO CODE APPEARS. AUTO WILL NOT START. FINALLY STARTS AFTER 5 OR 6 TRIES. THIS PROBLEM HAS CONTINUED TO OCCUR EVERY TWO OR THREE DAYS OVER THE LAST SIX MONTHS. BUT AUTO STARTS IMMEDIATELY AFTER. AUTO AND TRANSMISSION ARE NOT PERFORMING PROPERLY. NOW THE ENGINE STALL WHILE DRIVING IS HAPPENING ON A DAILY BASIS. AUTO HAS BEEN CHECKED OUT AT GEORGE HARTE INFINITI, WEST HAVEN, CT AT LEAST FIVE TIMES. DEALERSHIP CLAIMS THEY CANNOT ADDRESS THE PROBLEM BECAUSE NO ERROR CODE APPEARS. OTHER THAN THIS PROBLEM, THIS AUTO IS IN EXCELLENT CONDITION AND SHOULD PERFORM SATISFACTORILY FOR MANY YEARS TO COME. THERE WAS A RECALL (INFINITI R3021) THAT ADDRESSED THESE EXACT PROBLEMS, BUT THE DEALER SERVICE MANAGER CLAIMED THAT THIS CAR WAS NOT INCLUDED. THIS PROBLEM IS A SERIOUS SAFETY HAZARD AND THERE SHOULD BE SOME WAY THIS CAN BE FIXED. SIMILAR, IF NOT EXACT, COMPLAINTS FOR THIS EXACT MODEL INFINITI HAVE BEEN POSTED ON THE INTERNET WITH OWNERS INDICATING OUTRAGEOUS FRUSTRATION WITH THE INFINITI MANUFACTURER. WHEN THERE ARE MULTIPLE COMPLAINTS INDICATING EXACT PROBLEMS, THE FAULT CERTAINLY LAYS WITH THE MANUFACTURER. IS THERE SOMETHING THAT CAN BE DONE?

NHTSA ID

10777700

Incident

Mar 10, 2015

Mileage

112,000 mi

I OWN A 2003 INFINITY Q45 AND WITHOUT WARNING THIS VEHICLE STALLS WHERE EVER IT WANTS AT A LIGHT WHILE YOU DRIVING ON A MAJOR HIGHWAY ON A MAJOR STREET NO WARNING WHAT SO EVER AND INFINITY IS AWARE OF THE PROBLEM BUT THEY ONLY WANT TO HELP CERTAIN VIN NUMBERS. I TOOK MY FAMILY SKIING TO SCRANTON PA AND ON INTERSTATE I80 THE CAR STALL WITHOUT WARNING MY ENTIRE FAMILY COULD HAVE BEEN KILLED. PLEASE DO SOMETHING ABOUT THIS IS A BIG ISSUE AND BEFORE SOMEONE GETS HURT OR KILLED SOMEONE SHOULD HELP. *TR

NHTSA ID

10702990

Incident

Aug 15, 2014

Mileage

94,000 mi

TL* THE CONTACT OWNS A 2003 INFINITI Q45. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAN BELT AND POWER STEERING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THREE MONTHS LATER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10681313

Incident

Nov 30, 2014

Mileage

92,000 mi

TL* THE CONTACT OWNS A 2003 INFINITI Q45. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THERE WAS A SUDDEN LOSS OF POWER. THE VEHICLE WAS ABLE TO RESTART AND RESUMED TO NORMAL. THE FAILURE OCCURRED ON THREE OCCASIONS. THE DEALER REPAIRED THE VEHICLE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 97,000.

NHTSA ID

10610755

Incident

Nov 13, 2013

Mileage

80,000 mi

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.