RoadVitals

2004 Jayco Designer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 30, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2004 Jayco Designer, most frequently naming the tires & wheels category. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 30, 2008

TL*THE CONTACT OWNS A 2004 JAYCO DESIGNER FIFTH WHEEL TRAVEL TRAILER. THE VEHICLE HAS GOODYEAR MARATHON TIRES. THE CONTACT STATED THAT THE TREAD SEPARATED AND BLEW OUT THE SIDEWALL WHILE DRIVING 65 MPH. SHE HEARD A LOUD BOOM AND NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD BLOWN; HOWEVER, THE STABILITY OF THE VEHICLE DID NOT CHANGE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 2,000.

NHTSA ID
10244017
Incident
Sep 28, 2008
Mileage
2,000 mi
Tires & wheels
Filed Aug 12, 2005

DT: THE CONSUMER STATED THE VALVE STEMS RUPTURED. THE CONSUMER CAUGHT SOME OF THE TIRES BEFORE THEY BLEW OUT. THE FAULTY VALVE STEMS CAUSED THE TIRES TO GO FLAT. THERE ARE ONLY 2,800 MILES ON THE TIRES ON THIS 2004 JAYCO 5TH WHEEL DESIGNER TRAILER. THE CONSUMER HAS CONTACTED JAYCO THROUGH HIS DEALER. JAYCO SAID THEY CONTACTED THE STEM MANUFACTURER AND IT WAS NORMAL WEAR AND TEAR OF THE TIRE, AND JAYCO CAN NOT DO ANYTHING ABOUT IT. THIS IS THE FIRST INCIDENT WITH THESE TIRES AND IT WAS A TOTAL OF 6 WHEELS ON ALL LOCATIONS, FOUR TIRES WENT AT ONCE. THE OWNER JUST SO HAPPENED TO BE PULLING IN TO A CAMPGROUND WHEN HE NOTICED A PROBLEM. THE CONSUMER HEARD THE AIR LEAKING OUT FROM THE TIRES. THE CONSUMER THEN CONTACTED ROAD ASSISTANCE FOR HELP, BUT HAS NOT DRIVEN ON THE TIRES SINCE RETURNING HOME. THE CONSUMER DOES PLAN ON REPLACING THESE WITH STEEL VALVE STEMS. *NM

NHTSA ID
10129964
Incident
Nov 27, 2004
Mileage
1,800 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Designer by model year
YearComplaintsRecallsInvestigationsIssue Index
2010130—
2009120—
2008240—
2007030—
2005020—
2004Viewing210—
2003022—
2002142—
2001030—
2000550—
1999630—
1998230—
19971151—
1996320—
1995420—
1993010—
1992020—
1991020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.