2014 Jeep Cherokee Interior & seats Problems

The contact owns a 2014 Jeep Cherokee. The contact stated while her daughter was driving at approximately 45 MPH, both hood latches fractured causing the hood to impact her windshield. There was a tire pressure warning light illuminated. The police arrived on the scene and duck-taped the hood down. There was no police report file that the contact was aware of. The contact and her husband then arrived on the scene and drove the vehicle to their residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.

NHTSA ID

11479605

Incident

Aug 2, 2022

Mileage

138,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that upon opening the tailgate, the tailgate failed to stay open and landed on the contact without warning. The contact did not report any injuries. The contact took the vehicle to an unknown dealer where the parts were ordered for repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 155,000. The VIN was not available.

NHTSA ID

11438418

Incident

Oct 6, 2021

Mileage

155,000 mi

AIR BAG WARNING LIGHT TURNED ON HAVEN'T BEEN ABLE TO FIX YET. PASSENGERS SEAT BEARING ON TRACK BROKEN. FRONT END NOISE WHEN TURNING HAS BEEN IN DEALER MULTIPLE TIMES AND HAVEN'T BEEN ABLE TO FIX SOUNDS LIKE RUBBING ON SOMETHING CRINKLING SOUND.

NHTSA ID

11398400

Incident

Apr 9, 2019

THE RADIO AND ALL FUNCTIONS RELATED TO THIS, INCLUDING HEAT/AC, BACK UP CAMERA, ENVIRONMENTAL CONTROLS, HANDS FREE CALLING, INTERMITANTLY GO OFF. SOMETIMES WHEN I START THE CAR, NEED TO WAIT 15 MINUTES OR MORE BEFORE IT STARTS. OTHER TIMES IT FAILS WHEN DRIVING. JEEP DEALER STATED THE RADIO WENT BAD AND NEEDS REPLACING. HE ALSO STATED THAT HE NEEDS TO REPLACE THESE REGULARLY

NHTSA ID

11129596

Incident

Jan 1, 2018

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH IN THE RAIN, THE WINDSHIELD WIPER MOTOR FAILED AND THE EXTERIOR AND INTERIOR LIGHTING SHUT OFF. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. ONCE THE VEHICLE WAS RESTARTED, THE LIGHTS TURNED BACK ON AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO BEMIDJI CHRYSLER CENTER (LOCATED AT 755 PAUL BUNYAN DR NW, BEMIDJI, MN 56601, (218) 751-8006) WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. IN ADDITION, WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AND WAS NOT DIAGNOSED FOR THE BRAKE AND STEERING FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

NHTSA ID

11124632

Incident

Oct 10, 2017

Mileage

37,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AUTO LOCK FUNCTION LOCKED THE CONTACT INSIDE THE VEHICLE. THE CONTACT ALSO HEARD AN ABNORMAL WINDING NOISE WHILE THE VEHICLE WAS IN THE PARK POSITION. WHILE DRIVING AT UNKNOWN SPEEDS, THE PARKING BRAKE ENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 9,935. *TT

NHTSA ID

11110777

Incident

May 10, 2018

Mileage

9,935 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V590000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER AND COULD NOT BE SERVICED UNTIL THE PART BECAME AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10981044

Incident

Mar 10, 2017

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND THE VALVE BODY AND PARKING BRAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. ON ANOTHER OCCASION, THE HEADLIGHTS BECAME INOPERABLE AND THE "HEAD LAMP OUT" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE AND HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 15 MPH, THE AUTOMATIC POWER LOCKS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR; HOWEVER, THE SPECIFICS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ..UPDATED 10/13/16 *BF *JS *TR

NHTSA ID

10908429

Incident

Feb 6, 2016

Mileage

26,000 mi

I BOUGHT A PRE-OWNED CERTIFIED JEEP CHEROKEE 2014 FROM DAVID'S DODGE, JEEP, AND CHRYSLER LAST WEEK MONDAY, JUNE 6TH, 2015. I HAD A MAJOR ISSUE OCCUR A WEEK LATER ON THE HIGHWAY WHILE TRAVELING 65 MPH THE CAR LOSS TRACTION CONTROL, 4 WHEEL DRIVE, AND THE ABILITY TO ACCELERATE. I WAS IN A CATTLE SHOOT AND HAD TO COAST THE CAR DOWN THE HIGHWAY TO PULL OVER. A SERVICE ENGINE LIGHT ALONG WITH WARNINGS ABOUT THE TRACTION CONTROL AND TRANSMISSION WERE SHOWN. I PULLED TO THE SIDE OF THE ROAD AND PUT THE CAR IN PARK WHICH RESULTED IN A HARD JERK FROM MOVING THE CLUTCH FROM DRIVE TO PARK. I RESTARTED THE CAR AND THE CAR WAS IDLING AT AN ABNORMALLY HIGH RPM. I PUT THE CAR IN DRIVE AND NOTICED A JERK ONCE AGAIN WHEN MOVING THROUGH THE GEARS. THE CAR ALSO SHIFTED VERY HARD FOR ABOUT 45 MORE MILES. I CALLED THE DEALERSHIP WHO INFORMED ME THAT MY CAR REQUIRED AN UPDATE TO THE TRANSMISSION WHICH WAS PREFORMED THAT DAY. AS AN ENGINEER I FIND IT UNACCEPTABLE THAT THE DEALERSHIP SOLD A CAR WITH THE POTENTIAL TO CRASH ON THE HIGHWAY DUE TO NEGLIGENCE WITH REGARDS IGNORING A CRUCIAL UPDATE LIKE THE TRANSMISSION. AFTER THE UPDATE TO THE TRANSMISSION THE CAR IS SHIFTING VERY HARD FROM GEAR TO GEAR AND SEEMS TO BE GIVING A SHALLOW SHIFT TO 1ST GEAR WHEN THE CAR IS AT A COMPLETE STOP. MONDAY, 13TH, 2015, I HAVE AN APPOINTMENT FOR TWO OTHER ISSUES A SQUEAK IN THE REAR PASSENGER SEAT AND AN INTERFERENCE ISSUE WITH THE SIRUSXM. AS AN ENGINEER IT IS OBVIOUS THAT THERE IS A DEEP UNDERLYING PROBLEM WITH THE 9 SPEED TRANSMISSION I WILL BE ASKING FOR THE DEALERSHIP TO REPLACE THE TRANSMISSION AS THE UPDATE WAS NOT EFFECTIVE CAUSING ROUGH SHIFTING AND A LOSS OF ACCELERATION IN THE SHIFT FROM HIGH TO LOW GEARS.

NHTSA ID

10733209

Incident

Jul 9, 2015

Mileage

8,600 mi