2014 Jeep Cherokee Engine Problems

I have a 2014 Jeep Cherokee that i have had since 2019. Since I have owned it, there have been several transmission recalls. I am currently dealing with a new transmission issue, where it is jerky and fails to go when pressing the gas after being at a stop. I am also dealing with the second oil filter housing leaking. Apparently this is a known issue, due to a plastic housing that cracks and warps easily. This causes significant oil and coolant leaks. This can potentially cause engine failure as well as the possibility of oil causing a fire due to hot oil on the exhaust. I previously paid over $1000 to have this repaired a few years ago and its now doing the same thing! This is highly frustrating. I will not be able to drive my car until this is fixed to the safety hazard of driving with such a bad oil leak.

NHTSA ID

11745945

Incident

Jun 1, 2026

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving 45 MPH, the message “Turn off Air Conditioner - Engine Overheating” was displayed. The vehicle was towed to an independent mechanic, where it was determined that the water pump and wiring needed to be replaced. The vehicle was repaired, but the failure persisted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.

NHTSA ID

11733529

Incident

Apr 16, 2026

Mileage

114,000 mi

Transmission control sensor

NHTSA ID

11730519

Incident

Apr 10, 2026

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was repaired under Emissions Recall U90; however, the contact stated that while driving at various speeds or while accelerating from a stop, the vehicle violently downshifted. The vehicle was taken to a local dealer, where it was diagnosed, and determined that a software update was needed. The vehicle was not repaired and was left at the local dealer. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11704280

Incident

Nov 20, 2025

Mileage

80,000 mi

November 20 I took my car to Seattle jeep to comply with a NHTSA recall (U90).Few days latter when they finish the repair they created a new problem with the transmission.Now I have a rough or abrupt transmission shifting like being rear ended.The dealer told me: the manufacturer need to fix it because of some flaws in the software calibration or it’s internal components. Seattle jeep it won’t take responsibility for

NHTSA ID

11703769

Incident

Nov 23, 2025

I purchased this 2014 Jeep Cherokee from Taverna Collection in Feb 2025 and received it in March 2025. The selling dealer was required to inspect the vehicle before delivery and did not report any transmission or valve-body issues. On June 25, 2025, the vehicle received a multipoint inspection at Auto Angel in Santa Fe. No transmission failure, shifting issues, or valve-body concerns were found. The Jeep was not showing symptoms related to Recall U90 at that time. After this, I attempted to have Recall U90 (PCM/TCM reprogramming) performed. Lithia Chrysler in Santa Fe confirmed the recall by email and scheduled an appointment, but after towing the vehicle to them they refused to perform the recall and repeatedly stated “there is no recall,” forcing me to tow the vehicle home and then again two days later to a dealership in Albuquerque. At the Albuquerque dealership, I gave clear instructions not to perform any paid repairs—including a transmission valve-body replacement—until the U90 reflash was completed and confirmed. I never received confirmation. The dealership later claimed they followed protocol but refused to release the WiTECH session report or timestamps showing when the recall work occurred. They told me I could only see documentation after paying $2,600. I contacted FCA/Stellantis. The case manager said her supervisor stated the dealer “followed protocol,” but FCA admitted this was based solely on the dealership’s word. FCA could not confirm whether they reviewed the WiTECH diagnostic session or any recall repair records. Under 49 U.S.C. §30120(i) and 49 CFR Part 576, manufacturers and dealers must retain detailed recall records, including diagnostic data and timestamps, to verify proper recall completion. FCA’s inability or refusal to verify the recall using these required records raises concerns that Recall U90 may not have been performed correctly or in the proper sequence. I request NHTSA review this matter.

NHTSA ID

11701551

Incident

Nov 6, 2025

Car keeps shutting off and the acceleration is bad and transmission doesn’t work as well when i shift gears

NHTSA ID

11692974

Incident

Sep 3, 2025

Battery drains when vehicle is off and not running. If not fully charged the alternator will overwork and not be able to charge the battery for the length of the drive causing the battery to go dead while driving.

NHTSA ID

11684212

Incident

Aug 21, 2025

While driving through a local street the car stopped and the message on dash board would inform the driver to put the car in park, turn off the car, and start again. This happened approximately 15 times when approaching stop lights, stop signs or going lowered that 20 miles per hour. This also suggested that battery was low. However, the battery level read normal every time.

NHTSA ID

11683054

Incident

Aug 22, 2025

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly with the check engine warning light illuminated. The contact also stated that the vehicle jerked while the accelerator was depressed, and the vehicle lunged forward while depressing the brake pedal. The contact also stated that the windshield wipers were inoperable and failed to function while activating the windshield wipers. The contact also stated that the rearview camera inadvertently activated while driving at undisclosed speeds, and the instrument panel failed to function properly. The vehicle was taken to the dealer was where it was diagnosed and determined that the transmission control module and windshield wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

NHTSA ID

11680351

Incident

Aug 13, 2025

Mileage

46,000 mi

Body control module had a recall I had to get it fixed for the 2nd time and it’s giving us issues again,jeep has 46k miles and steering column control module is faulty and unconnect dash/radio/ac temp is also faulty,replaced blower motor and still having ac issues only mechanic has been Jim Browne dealer since we have had this jeep for a year .Jeep jerks when braking and does not brake it goes faster.when pressing gas to drive jeep goes slower.jeep dash of connect is blue screen and when reversing rear camera appears and does Not disappear not even when in drive or park must turn off jeep for camera to turnoff

NHTSA ID

11679593

Incident

Mar 31, 2025

Approximately 2'years.ago I was on my way home from work around 10:30 pm. I was in moderate to heavy traffic and the jeep threw a code saying service transmission. I wasn't able to accelerate. I had to navigate carefully through traffic with my hazards on to get to a safe place to stop. I was finally able to and turned off my car. I let it sit for a few minutes then I try to restart it again. The check engine light was still on it still said service transmission. I tried to put the vehicle in reverse, and it jumped so hard I thought that I had hit something. I turn it back off again and left it off for approximately 20 minutes. I finally tried to restart it and it started fine put it in reverse and it was able to go in reverse and I was able to limp it home. Thank goodness a traffic wasn't too bad I was able to pull over. I took my car to I trusted mechanic and they look through everything and they could not figure out why it was doing that. Not long after I got a postcard in the mail stating that the TCM need to be replaced. I called the number that was on the card and they stated that that particular part was on back order and they would call me. I gave them my information. They never called me back. I tried to go to work again a few days later and the same exact thing. But this time I have video of it. So I took it to my local Suncoast Chrysler Jeep Dodge ram not the place I bought it from but within the same hub. I showed them the video the gentleman there said that he was going to bring it back and the mechanics will work on it. A couple hundred dollars later they stated that they had fixed it and it shouldn't happen again. But it did it happened quite a few times, and it tends to happen when the temperature here in Florida is a little bit chilly. They actually put a sticker on the hood that said that they had fixed it but they have not. I tried to call and get refunded for the TCM but they said I was not able to. I still have the same issue.

NHTSA ID

11674689

Incident

Oct 20, 2024

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving 30 MPH, the vehicle began to jerk, the driver lost control of the vehicle, and the vehicle stalled. The shift key inoperable message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included in the recall. The vehicle was towed to the local dealer to be diagnosed and it was determined that the PTU was the cause of the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, where it was determined that the transfer case, PTU, and rear differential were leaking. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000.

NHTSA ID

11673882

Incident

Jul 2, 2025

Mileage

124,000 mi

Follow up of complaint tracking # 11665800 and 11667793. My Cherokee 2014 has DTC U0402 since 2018. Jeep does not want to do a recall for change of transmission for my car. Jeep wants to charge me $11000 for this repair, despite DTC was evident when the car was under warranty, and Jeep told me not to worry about it. Delaware Motor vehicle has given me a tag that will expire on 07/24/25, and DMV does not want to give me more extensions, DMV has told me clearly that IT IS NOT SAFE TO DRIVE MY CAR, AND IT NEEDS REPAIR. If NHTSA is not able to get a recall for my car before 07/19/25, I will have to sell my car for a very low price to Jeep, despite that my car is in very good condition and 27,509 miles. Jeep has not been honest with me since 2018 about DTC U0402, Jeep told me not to worry about it because the "code was stored but inactive". Jeep got advantage of my ignorance in this issue.

NHTSA ID

11670810

Incident

Sep 4, 2018

Failed Power Transfer Unit. Unable to shift to 4WD because system is not recognizing. Service engine light has come on. This is a widely known issue with the Jeep vehicles and so far there is no warranty extension covering my 2014 vehicle.

NHTSA ID

11670024

Incident

Jun 29, 2025

The 4WD system is no longer working. Put in park and tried to shift and now I have an error warning light. 4WS system unavailable. Service required. The PTU seems to be the issue but the open recalls I have found do not cover this issue for my vehicle.

NHTSA ID

11669235

Incident

May 29, 2025

This is an addendum to complain number 11665800 I would like NHTSA do a recall for the transmission of my Jeep Cherokee 2014. I read an Article by Clifford Atiyeh, published on 07/08/2019 titled: Jeep recalls 2014 Cherokee again as ZF Nine-Speed Transmission Problems continue. I did not get this recall. 1-I bought the car new on 05/2014 2-Meggee Service Advisor Thomas Heck (phone 302-856-0064, Georgetown, Delaware) knew that my car was showing engine light on and code U0402, receipt dated 09/04/2018. At this time my car was under warranty, and technician did not do anything about it, despite DTC was there after performing recall U63. The Jeep technician told me not to worry about it. 3-Receipt dated 08/23/2019, , got recall V69. DTC U0402 was there. 4-Receipt dated 09/30/2022, my car got replacement of primary fuel pump. Car showed DTC U0402 again, and technician wrote "unrelated code", and told me not to worry. 5-Receipt dated 05/30/2025, I took my car to Jeep technician, because my car failed DMV inspection for DTC U4402 (Jeep code U0402). This time Jeep Service Technician said that because of this code U0402, the car needed a change of transmission, and it cost $11000. Receipt dated 06/06/2025, I took my car to DMV Pre-certified Technician, and he also told me the car needed a change of transmission, cost $11,232 6-I complained to Megee because Jeep technician knew about this problem with code U0402 since 2018, when the car was under warranty, and they told me not to worry about it, and now Jeep has the responsibility of changing the transmission for free. 7-I contacted Jeep Customer Care (877-426-5337) complaint #[XXX]. Representative told me that the problem had to be resolved directly with Megee Motor (Georgetown, Delaware), because it was its problem. 8-Megee Supervisor Tom Hecks told us that he needed authorization from Jeep Customer Care to change the transmission of the Cherokee. At the end, Jeep customer care and Megee are playing ping-pong with me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I

NHTSA ID

11667793

Incident

Sep 4, 2018

I was on my way home from Alpharetta from a business meeting and my car started to shake really bad on the front. I thought it might have been something my tire caught. But I just put 4 brand new tires and not one light was on on my dash board there have never been any lights come on my dash board since I've had the vehicle. I drove about 10 more mins and it got worse so I pulled over and parked. I couldn't see anything. I was an hour away from home. The next day after getting my vehicle home. I was told that the ignition coil was catching fire as i was driving it. I also have the video in my phone. The car was literally trying to catch on fire and I was told if I would have kept driving it and not pulled over my car would have went up in flames more than likely. I keep all the maintenance done on it and change the tires and if stuff needs fixing i fix it. But I have never had a car start to catch fire as I'm driving it. I have video proof that's what it was doing while the car was running and noone messed with it . This car year make and model shouldn't even be on the market. I already had a recall for the pcm/tcm and that didn't fix anything on the vehicle from that recall. But this problem that happened with me definitely needs to be recalled bc I wasn't near home and was by myself and I could have been hurt if my vehicle would have went up in flames.

NHTSA ID

11649634

Incident

Mar 19, 2025

The contact owns a 2014 Jeep Cherokee. The contact stated while driving on the highway at 35 MPH, the vehicle lost automotive power. The contact attempted to depress the accelerator pedal; however, the vehicle failed to accelerate. The contact pulled over to the side of the roadway to restart the vehicle. The vehicle was restarted, and the battery warning light was illuminated. The contact was able to continue driving. The local dealer was not contacted; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 220,000.

NHTSA ID

11639663

Incident

Nov 30, 2023

Mileage

220,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact stated that the vehicle was jerking abnormally with several warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 54,000.

NHTSA ID

11638011

Incident

Jan 23, 2025

Mileage

54,000 mi

I bought this new and when I had 99k miles, the transmission went out. I received a notice that this transmission had a class action lawsuit against Chrysler. I took it to Southpoint Dodge in Austin Texas. Where I purchased it. They argued with me for weeks but finally agreed to replace the transmission. The new transmission only has 27k miles and is having the same transmission problem again.

NHTSA ID

11637668

Incident

Jan 22, 2025

While driving, the transmission goes into neutral. This happens at any speed. It won't go into gear at all. The local Jeep dealer said they could replace my transmission that I pay for. There was an initial lawsuit on these. But, any owner after the first one doesn't get help. I am disabled and on a limited income. I am stuck at home because I never know when the vehicle will go into neutral. I don't know what to do. This has happened every time I drive it. I have had to risk it to drive to the doctor and to get my prescriptions. If I can get it off of the road, I cut it off. It usually goes back into gear. But, when it goes into neutral, my complex PTSD and my anxiety disorder goes into overdrive. I feel absolutely hopeless about this. I would appreciate any help I can receive.

NHTSA ID

11629496

Incident

Jul 25, 2022

The contact owned a 2014 Jeep Cherokee. The contact stated while her grand-son was driving 50-55 MPH, the driver noticed that there was smoke inside the cabin and outside the vehicle. The driver pulled to the side of the road. The driver opened the hood and noticed that the underhood had caught on fire. The fire was extinguished by the fire department. The fire department informed the driver that the fire originated behind the engine. The contact was unsure whether a fire department report was filed. The contact stated that the front end of the vehicle was significantly burned. No police report was filed. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 118,000.

NHTSA ID

11616152

Incident

Sep 19, 2024

Mileage

118,000 mi

When I made an appointment at an authorized dealer and took it in they said I must wait for parts. They put me on a waiting list. During the waiting period my car started to get a check engine light and over heating warnings which the recall clearly states it’s been recalled from over heating. I contacted the dealer who said they didn’t have a loaner for me and they will contact me when the parts come in. All of a sudden the check engine light went off and the car was ok. Finally the parts came on and we took it right away to be serviced. A week after picking it up it started doing the same thing. I had emails going back and forth with service who claims it wasn’t due to the recall. During this I had a salesman call me to ask me to trade it in and when I said no he said, “Good luck with service.” Sarcastically. Finally they told me that they were emailing Jeep awaiting a response. But before this when they thought I would trade it in they were extremely happy. When I decided not to everything changed. My husband who didn’t trust them asked me to have it towed out of the dealer so I did. The car was drivable and no warning lights. Then a day later it starts giving warnings again. The car is now sitting in my garage. If you start it up and drive it the check engine light is on and the thermometer shows the temp going all the way up. I have re-opened my case that Jeep closed on me thinking the car was fixed. It has not been. The car still shows warning engine lights and overheating. It has not been fixed and the recall still stands unrepaired.

NHTSA ID

11603717

Incident

Jul 22, 2024

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to be restarted but the failure persisted. The vehicle was towed to the dealer; however, the vehicle was not diagnosed, but it was stated by the dealer that the engine was repaired. The vehicle was repaired but the failure persisted. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and notified of the failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 69,000. The VIN was not available.

NHTSA ID

11597584

Incident

Jun 28, 2024

Mileage

69,000 mi