2014 Jeep Cherokee Body & structure Problems

Vehicle experienced a sudden no-start condition in July 2025 after being parked for ~2 weeks. Engine cranked briefly, then shut off and displayed a red immobilizer warning. OBD-II scans showed BCM memory faults (B22A9), immobilizer lockout (P0513), CAN-C bus communication errors, and repeated low-voltage codes. Dealer replaced PCM (~$1,550) but vehicle still inoperative. Dealer then determined BCM (Body Control Module, part #68141881AJ) failed, but part has been discontinued by Mopar and is unavailable nationwide. Used BCMs are VIN-locked, leaving no authorized repair path. Vehicle is also subject to NHTSA Recall 23V338000 (power liftgate module electrical short / parasitic drain). My vehicle showed repeated low-voltage events consistent with this defect, which likely corrupted the BCM and immobilizer system. Dealer confirmed recall parts are still backordered. As a result, a 2014 Jeep Cherokee with only ~32,000 miles has been rendered permanently inoperable due to discontinued safety-critical electronics. The defect creates a substantial safety risk because electrical shorts can occur while parked or driving, and owners are left without remedy.

NHTSA ID

11684770

Incident

Jul 25, 2025

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was shifted into drive(D), and the parking brake failed to release. The contact had taken the vehicle to a dealer where it was diagnosed that water had entered the lift gate and had caused a short circuit of the parking brake module. The contact was advised by the dealer that the failure was possibly related to NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The vehicle was repaired; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

NHTSA ID

11647301

Incident

Apr 8, 2022

Mileage

85,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was parked, the contact attempted to disengage the parking brake, but the parking brake failed to respond as needed. The message "Parking Brake Electrical Failure" was displayed. The vehicle was towed to the dealer to be repaired under NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The dealer informed the contact that the recall only covered the power liftgate module; however, the contact stated that the electric parking brake module was located next to the power liftgate module and had been exposed to water intrusion. The dealer diagnosed that the electric parking brake module, electrical connectors, and wiring needed to be replaced, and the dealer charged a repair fee. The contact declined to pay the fee. The vehicle was towed to Pleasant Valley Auto, where the contact was informed that the electric parking brake module had failed and was corroded. The mechanic replaced the electric parking brake switch and module; however, the electric parking brake module needed to be reprogrammed by a dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.

NHTSA ID

11640600

Incident

Jan 4, 2025

Mileage

200,000 mi

My parking gage engaged several times while parked I saw that it said the parking breaking was engaged but I had not put it on. Next it engaged when stopped for a traffic light. I was able to restart it several times. Noticed that this was most likely to happen after a rainfall. Last time it happened my son was able to trick it into disengaging and get it home. Next day it had to be flatbed towed to my mechanic. He changed the parking break switch and that burned out again. After careful investigation he found over two gallons of water under the spare tire where the parking break module is housed. It had to be replaced as well as both calipers. The module also had to be reprogrammed. It was at there 22 days. The mechanic bill was nearly $1,800. Now I need extensive body work to perhaps stop the water coming in thru the seams underneath the power-lift door which had opened. In checking previous complaints it seems that This should have been a recall long ago as it has happened to other similar jeeps.

NHTSA ID

11640055

Incident

Jan 2, 2025

The contact owns a 2014 Jeep Cherokee. The contact stated that while reversing, the parking brake was unintendedly engaged, and the vehicle stalled. The vehicle was not taken to an independent mechanic or the dealer. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that there were cracks in the chassis, and the parking module had short-circuited. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000.

NHTSA ID

11638043

Incident

Dec 9, 2024

Mileage

47,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at 20 MPH, the emergency brake would engage on it's own. The vehicle emitted an unknown smell inside the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the frame was cracked. Water was seeping inside the vehicle. Water accumulated underneath the vehicle by the spare tire and burnt out the module that controls the emergency brake. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was approximately 47,000.

NHTSA ID

11637796

Incident

Dec 9, 2024

Mileage

47,000 mi

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the part to do the recall repair was not yet available. The contact stated that the infotainment system screen display and the instrument cluster had turned black. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000. Parts distribution disconnect.

NHTSA ID

11608943

Incident

Jul 16, 2024

Mileage

86,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated while leaving the grocery store and attempting to close the liftgate, the liftgate failed to lock as intended. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the failure persisted. The local dealer was contacted; however, no assistance was provided. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

NHTSA ID

11590571

Incident

May 19, 2024

Mileage

74,000 mi

See attached document for complaint

NHTSA ID

11586129

Incident

Nov 29, 2023

Flooding water is getting into car, trunk where the spare tire is kept. That whole portion is wet with water and it is affecting the electrical because it is getting wet.

NHTSA ID

11585621

Incident

Apr 15, 2024

The contact owns a 2014 Jeep Cherokee. The contact stated that while entering the vehicle after a rainy day, the contact became aware that the vehicle was filled with water in the front and rear passenger's side seats. The contact mentioned that the water entered through the sunroof while it was raining. The contact was removing the water from the vehicle with a bucket and stated that mildew and mold were growing inside the vehicle due to the failure. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

NHTSA ID

11580705

Incident

Dec 2, 2023

Mileage

125,000 mi

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. Additionally, the vehicle failed to start, and the alternator was replaced. The failure mileage was 2. Parts distribution disconnect.

NHTSA ID

11577945

Incident

Apr 20, 2014

Mileage

2 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that the power liftgate was not engaged. The power liftgate warning light was illuminated. The instrument panel and interior lights remained illuminated and drained the battery. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. Parts distribution disconnect.

NHTSA ID

11574633

Incident

Jan 15, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted and was unable to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11574175

Incident

Feb 27, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11573593

Incident

Jul 4, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11573426

Incident

Feb 22, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a complaint was filed. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11572892

Incident

Feb 20, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer and an unknown dealer were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11570792

Incident

Feb 8, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11569914

Incident

May 11, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11569337

Incident

Feb 1, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate had failed to open after several attempts with a burning wire odor entering the cabin of the vehicle. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ID

11568861

Incident

Oct 1, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the key fob failed to open the liftgate intermittently. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 44,000. VIN tool confirms parts not available.

NHTSA ID

11568791

Incident

Jun 30, 2023

Mileage

44,000 mi

My vehicle has never been in an accident. I have pictures showing a wide gap on the side of the back window on the hatchback. Lots of water gets into the back of the jeep. The water burned out some wiring that has caused issues with my jeep. It’s a 1200 dollar job, dealer states the water is getting in due to the design of the vehicle.

NHTSA ID

11568070

Incident

Jan 2, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated the recall was updated to say a new fix would be announced on our about February 22, 2024 and this date came and went.

NHTSA ID

11566512

Incident

May 11, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11565699

Incident

Jan 16, 2024