2014 Jeep Cherokee Problems

The PTU is bad and I’ve replaced it twice with no successful fix

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the gear shifter became stuck in neutral. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 19V447000 (Power Train); however, the VIN was not included in the recall. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

I have a 2014 Jeep Cherokee that i have had since 2019. Since I have owned it, there have been several transmission recalls. I am currently dealing with a new transmission issue, where it is jerky and fails to go when pressing the gas after being at a stop. I am also dealing with the second oil filter housing leaking. Apparently this is a known issue, due to a plastic housing that cracks and warps easily. This causes significant oil and coolant leaks. This can potentially cause engine failure as well as the possibility of oil causing a fire due to hot oil on the exhaust. I previously paid over $1000 to have this repaired a few years ago and its now doing the same thing! This is highly frustrating. I will not be able to drive my car until this is fixed to the safety hazard of driving with such a bad oil leak.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving 45 MPH, the message “Turn off Air Conditioner - Engine Overheating” was displayed. The vehicle was towed to an independent mechanic, where it was determined that the water pump and wiring needed to be replaced. The vehicle was repaired, but the failure persisted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.

On 05/30/2026 approximately 12:15. My Jeep radio screen prompted "service needed, no phone connected" and a few other words I did not have an opportunity to memorize. The check engine light came on and he oil light appeared. This all happened within a minute. It was very quick and scared both of us. As my mother was driving, she smelled heat, then the radio quit working, the air conditioning shut off and heat turned on without assistance, my mother attempted to open the electronic windows without success, the power steering stopped worked and locked up, then the entire vehicle shut off. She struggled to maintain control of the vehicle in order to guide us to a safe place off the side of the road. We were in imamate danger due to NOT having any control of the vehicle. The hood, driver and passenger doors, front and back were able to be accessed, however we could not open the hatch. And the interior lights would not remain shut off until the battery ceased to have amps. No the vehicle was not inspected by the manufacturer, police or insurance representatives. We were on a major highway. She had NO CONTROL of the vehicle. I bought this vehicle used from Blue Knob and have never received any recall notices however I researched and found 13 recalls I have never been informed of. This is unsettling and a dangerous form of noncommunication.

I had a recall completed in March 2023 for transmission issues. Since January 2026, my vehicle has been in a repair for a part that is backorder. The part is Transfer Case Control Module (TCCM). The part number is 68540646AA for a 2014 Jeep Cherokee Latitude V6 3.2 4x4. I feel that this is unfair and it has caused me and my family undue hardship. After I obtain this part, then other parts such as O2 sensor and the thermostat has to be replaced as well. I feel that Stellanis should cover the cost of all of the repairs.

I have a 2014 Jeep Cherokee that i have had since 2019. Since I have owned it, there have been several transmission recalls. I am currently dealing with a new transmission issue, where it is jerky and fails to go when pressing the gas after being at a stop. I am also dealing with the second oil filter housing leaking. Apparently this is a known issue, due to a plastic housing that cracks and warps easily. This causes significant oil and coolant leaks. This can potentially cause engine failure as well as the possibility of oil causing a fire due to hot oil on the exhaust. I previously paid over $1000 to have this repaired a few years ago and its now doing the same thing! This is highly frustrating. I will not be able to drive my car until this is fixed to the safety hazard of driving with such a bad oil leak.

On 05/30/2026 approximately 12:15. My Jeep radio screen prompted "service needed, no phone connected" and a few other words I did not have an opportunity to memorize. The check engine light came on and he oil light appeared. This all happened within a minute. It was very quick and scared both of us. As my mother was driving, she smelled heat, then the radio quit working, the air conditioning shut off and heat turned on without assistance, my mother attempted to open the electronic windows without success, the power steering stopped worked and locked up, then the entire vehicle shut off. She struggled to maintain control of the vehicle in order to guide us to a safe place off the side of the road. We were in imamate danger due to NOT having any control of the vehicle. The hood, driver and passenger doors, front and back were able to be accessed, however we could not open the hatch. And the interior lights would not remain shut off until the battery ceased to have amps. No the vehicle was not inspected by the manufacturer, police or insurance representatives. We were on a major highway. She had NO CONTROL of the vehicle. I bought this vehicle used from Blue Knob and have never received any recall notices however I researched and found 13 recalls I have never been informed of. This is unsettling and a dangerous form of noncommunication.

Parking brake engages while driving down the road pulled control module out and has water corrosion looked up causes and seen there was a recall/lawsuit in need of recall

The contact owns a 2014 Jeep Cherokee. The contact stated that water was leaking into the vehicle from the sunroof, causing the parking brake to become inoperable. The “Service Parking Brake” warning light was illuminated. The contact stated that the parking brake failed to function properly and failed to disengage as needed. The vehicle was taken to an independent mechanic, where it was determined that the parking brake actuator had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.

In December 2023 encountered a failure of the vehicles Rear Differential Module (RDM). Failure of the RDM on this vehicle poses several significant safety issues, not dissimilar to concerns raised by the failure of the PTU on this vehicle which eventually resulted in a recall by the manufacturer after many reports by owners. Vehicle mileage at this time was 72,829. As this failure occurred outside of the drivetrain warranty offered by Stellantis on this vehicle, I had the defective RDM replaced at my cost (an expensive repair). Then in December 2025 I returned to my Jeep dealer once again with grinding and binding issues from the rear end of the vehicle. Vehicle mileage at this time was 94,500. The dealer initially diagnosed this as a failed driveshaft bearing and a replacement was ordered. It took weeks for this part to arrive at the dealer. The new driveshaft was finally installed on January 26 of 2026 (another costly repair). When I arrived to pick up the vehicle it became immediately apparent that the originally reported issue in December 2025 had not been repaired. The dealer's repair shop performed another diagnosis and subsequently determined that the cause of my reported problem was the RDM. A new RDM was ordered. As the vehicle posed noted safety issues, it was left in the possession of the dealer's repair shop. Weeks later, a second replacement RDM was delivered to the dealer. However, the RDM received by the dealer had a cracked case and could not be installed. Hence, yet another RDM was ordered. Vehicle remains in the possession of the dealer awaiting a third RDM. As was the case with the previously mentioned PTU, there are reports by owners of this vehicle all over the internet of issues with the RDM on this vehicle. I believe the manufacturer should be compelled to execute a recall for these defective RDM units as was the case for the PTU units.

The contact owns a 2014 Jeep Cherokee. The contact stated that while attempting to refuel the vehicle, the EVAP system had failed, causing the fuel nozzle to constantly shut off while fueling. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the fuel system located inside the fuel tank was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an Extended Warranty Coverage related to the failure. The failure mileage was 110,000.

On 05/30/2026 approximately 12:15. My Jeep radio screen prompted "service needed, no phone connected" and a few other words I did not have an opportunity to memorize. The check engine light came on and he oil light appeared. This all happened within a minute. It was very quick and scared both of us. As my mother was driving, she smelled heat, then the radio quit working, the air conditioning shut off and heat turned on without assistance, my mother attempted to open the electronic windows without success, the power steering stopped worked and locked up, then the entire vehicle shut off. She struggled to maintain control of the vehicle in order to guide us to a safe place off the side of the road. We were in imamate danger due to NOT having any control of the vehicle. The hood, driver and passenger doors, front and back were able to be accessed, however we could not open the hatch. And the interior lights would not remain shut off until the battery ceased to have amps. No the vehicle was not inspected by the manufacturer, police or insurance representatives. We were on a major highway. She had NO CONTROL of the vehicle. I bought this vehicle used from Blue Knob and have never received any recall notices however I researched and found 13 recalls I have never been informed of. This is unsettling and a dangerous form of noncommunication.

My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my ability to drive the vehicle. The 2014 Cherokee is known for PTU failures in which the unit overheats or leaks fluid into the electronics, causing the system to lock in 4WD and display "Service 4WD" or "4WD System Unavailable". Will my dealership fix this problem under a past recall?

Vehicle experienced a sudden no-start condition in July 2025 after being parked for ~2 weeks. Engine cranked briefly, then shut off and displayed a red immobilizer warning. OBD-II scans showed BCM memory faults (B22A9), immobilizer lockout (P0513), CAN-C bus communication errors, and repeated low-voltage codes. Dealer replaced PCM (~$1,550) but vehicle still inoperative. Dealer then determined BCM (Body Control Module, part #68141881AJ) failed, but part has been discontinued by Mopar and is unavailable nationwide. Used BCMs are VIN-locked, leaving no authorized repair path. Vehicle is also subject to NHTSA Recall 23V338000 (power liftgate module electrical short / parasitic drain). My vehicle showed repeated low-voltage events consistent with this defect, which likely corrupted the BCM and immobilizer system. Dealer confirmed recall parts are still backordered. As a result, a 2014 Jeep Cherokee with only ~32,000 miles has been rendered permanently inoperable due to discontinued safety-critical electronics. The defect creates a substantial safety risk because electrical shorts can occur while parked or driving, and owners are left without remedy.

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was shifted into drive(D), and the parking brake failed to release. The contact had taken the vehicle to a dealer where it was diagnosed that water had entered the lift gate and had caused a short circuit of the parking brake module. The contact was advised by the dealer that the failure was possibly related to NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The vehicle was repaired; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly with the check engine warning light illuminated. The contact also stated that the vehicle jerked while the accelerator was depressed, and the vehicle lunged forward while depressing the brake pedal. The contact also stated that the windshield wipers were inoperable and failed to function while activating the windshield wipers. The contact also stated that the rearview camera inadvertently activated while driving at undisclosed speeds, and the instrument panel failed to function properly. The vehicle was taken to the dealer was where it was diagnosed and determined that the transmission control module and windshield wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

Unknown: Headlights will dim/flicker making it harder to see at night and digital display on dashboard will go completely off causing driver to not be able to see current speed, fuel gauge, etc.

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway and became aware that the vehicle was stuck in gear, prompting the contact to tow the vehicle to the residence. After a visual inspection, the contact became aware that the front suspension was disconnected. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.

When starting again and driving in Slidell Louisiana only 70458 car is making loud noises from console radio network seems as if it's a tracking device linking into my car causing it to break gas is just draining starting Is loud just went to jeep in Nola jeep Xtreme on 29th all was fine seems as if there plugging in broke cars or trucks on my car. When off it makes noises every 20 min it's very odd when driving stalling like not going I'm not sure oil change not due as of yet even with message system on progressive seems as if they have done this also as when I went to Hattiesburg Ford where I purchased stopped please call me with answers I do not own any other cars trucks four wheelers or motorcycles. This is very disturbing. I pay notes on this and am being robbed I lost my Corolla like this the FCC and FAA are having same problem satellite please call me asap

I got in a car crash the airbag deployed a was

Started the vehicle and before we could put it in gear, the airbags in the back seat deployed. I contacted Jeep Customer Service and was given case # 93132151 and they had it towed to the nearest dealership for diagnosis. Then Jeep refused to pay the diagnostic fee and the dealership won’t do the diagnosis. Our fear is that the vehicle is unsafe to drive as the front airbags could now go off.

Unknown: Headlights will dim/flicker making it harder to see at night and digital display on dashboard will go completely off causing driver to not be able to see current speed, fuel gauge, etc.

When I bought has brake problem have extended warranty and all Protections on place bucking after starting at 1 to 5 then when stooping. Lights panel seems not correct not illimious one lighting panels to see going on and off 2 times mileage is broken I recorded mileage to fro. Work only 20 miles incorrect values sense I bought .

The lug bolts that hold the tires on are swollen in place and cannot be removed without breaking them. As a result I cannot get the tires off of my vehicle. To remove the tires I have to take the vehicle to a dealership where they have to break the bolts to get the tires off. The jeep dealership told me this was a common problem with jeeps and Chryslers because the factory installs lug bolts with caps on them which are prone to swelling and prevent the tires from being removed. If I had gotten a flat tire I would have been stranded as the tires cannot be removed due to the swelling of the bolts. This is obviously very dangerous as it results in people being stranded on the side of the road because the tire cannot be removed to put on a spare. To fix this problem and prevent it from reoccurring I now have to buy 20 new lug bolts that are not capped and take my car to the dealership where they have special tools to break the lug bolts and remove the tires. This is also causing financial hardship as the new uncapped lug bolts cost $204 and the labor to remove the tires is $312. These capped lug bolts are defective because they are known to be prone to swelling and locking the tires in place. As such this is a dangerous factory defect and these capped bolts should not be used.

Myself - along with THOUSANDS are having the dreaded P0520 Code come on!!! There is a TSB (HAS BEEN ONE FOR 7 YEARS) for this problem! Yet, since it seems to fail right out of warranty - THOUSANDS are being affected. Previously-The 2014 Jeep Compass SUV is among the 522 vehicles recalled by Chrysler alongside the 2014 Jeep Patriot SUV, 2013 Dodge Avenger, and Chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure BECAUSE OF THIS SAME OIL PRESSURE SWITCH ISSUE "! Yet No RECALL on 2014 models when the issue is so widely well known!? Problems --Large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. The oil filter housing is cracked and it is a known issue with my vehicle. One morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that I am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but I would like to move in the direction of having that done. Please help! I read online that there was a possible petition started for this very issue. IT ALL BEGINS WITH THE OIL PRESSURE SENSOR CIRCUIT (http://www.sequentialtaillights.com/dodge/SB_PDF/TSB_LC_0803414a.pdf) Please recall this issue! Make JEEP REPLACE THESE IMMEDIATELY AT THEIR COST! Next -- TAKE A LOOK AT HOW MANY JEEPS OF THIS YEAR, MAKE AND MODEL have loud ticking coming on! My Jeep has developed the 3. 6l penastar tick. I noticed fca extended the warranties for vehicles equipped with the 3. 6l penastar v6 but for my model they stopped in 2013. How can I get my year added to that warranty since it developed the same problems as the previous years??? ALSO - Front wheel issues constantly! Replacements!

The contact owns a 2014 Jeep Cherokee. The vehicle was serviced under Manufacturer Recall Number: U90 (Catalyst Efficiency Recall). However, recently, there was an abnormal knocking sound coming from the rear of the vehicle while driving. The vehicle was taken to the dealer, where it was diagnosed with transmission valve failure. The dealer refused to repair the vehicle and referred the contact to the manufacturer for assistance with the software update. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2014 Jeep Cherokee. The contact stated while operating the vehicle, the transmission experienced hard shifting and the vehicle stalled. The vehicle was taken to the local Auto Zone which diagnosed the vehicle with an inoperable TCM. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 97,000.

The contact owns a 2014 Jeep Cherokee. The contact stated while her daughter was driving at approximately 45 MPH, both hood latches fractured causing the hood to impact her windshield. There was a tire pressure warning light illuminated. The police arrived on the scene and duck-taped the hood down. There was no police report file that the contact was aware of. The contact and her husband then arrived on the scene and drove the vehicle to their residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that upon opening the tailgate, the tailgate failed to stay open and landed on the contact without warning. The contact did not report any injuries. The contact took the vehicle to an unknown dealer where the parts were ordered for repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 155,000. The VIN was not available.

Without any notice my drivers side seatbelt won't retract. Not even a little. It is completely useless. When I looked online I saw that so many people were having this issue that there was possibly going to be a recall/repair. I tried several times to get it to retract even a little but it won't at all.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving on several occasions at various speeds, he observed a clicking noise coming from the front undercarriage of the vehicle. Additionally, the contact stated that he observed a warning chime and the service 4-WD warning light illuminated. The vehicle was taken to an independent dealer where it was diagnosed that the PTU needed to be replaced. The vehicle was not repaired. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was diagnosed that the PTU needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4-WD inoperable warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a power transfer unit failure with metal shavings inside the differential fluid; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 114,303.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHENEVER THE FRONT DRIVER AND PASSENGER SEAT HEATERS WERE ACTIVATED AND SET AT ANY LEVEL, AN EXTREMELY HIGH VOLTAGE OF HEAT WOULD PENETRATE THROUGH THE SEAT CUSHION. THERE WERE NO INJURIES. THE DEALER STATED THAT THE TEMPERATURE CONTROLS FUNCTIONED PROPERLY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO WORK PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE REFRIGERANT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, ADDITIONAL FAILURES OCCURRED. THE INSTRUMENT PANEL FAILED, THE VEHICLE STALLED WITHOUT WARNING AND THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.