Owner-reported complaints naming the exterior lighting system, filed with NHTSA
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Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2014 Jeep Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 47 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 47, in the owner's own words
Unknown: Headlights will dim/flicker making it harder to see at night and digital display on dashboard will go completely off causing driver to not be able to see current speed, fuel gauge, etc.
When I bought has brake problem have extended warranty and all Protections on place bucking after starting at 1 to 5 then when stooping. Lights panel seems not correct not illimious one lighting panels to see going on and off 2 times mileage is broken I recorded mileage to fro. Work only 20 miles incorrect values sense I bought .
The contact owns a 2014 Jeep Cherokee. The contact stated that while refueling, gasoline was spilling from the vehicle. Additionally, the contact stated that while driving at approximately 60 MPH, the headlights exploded. The vehicle was taken to a dealer where it was determined that the headlights needed to be replaced. The vehicle was repaired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
My 2014 Jeep has been experiencing intermittent shut downs, the dash goes dead at random times for a few seconds and then comes back on the issue continues. This issue started in December 2021 during that time I was driving at night and the dash, exterior lights and interior lights started flickering. Now this issue occurs 90% of the time when I drive, sometimes when the dash goes off different warning lights come on, TCS, SRS, Power steering and if the vehicle is traveling below 5mph it sometimes dies completely. Battery was replaced 1 year ago. The middle screen on the dash gets super dim and it appears to still be on if you look closely at night but the dials are frozen at the current speed and rpm. My mechanic tested the battery connection and there is nothing loose that would cause this.
The transmission jerks when at a light it jerks forward. This is unsafe as I feel it could hit the car in front. I reported it to the dealer which I purchased and they say the transmission is gone. There is only 36898 miles on it. The dashboard lights shuts off while driving not allowing you to see the speed of the vechile or any other instruments.
The display that tells you how fast you are going and how much gas ect It jerks in traffic while sitting in traffic and when first out in gear it tends to jerk
The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 65 MPH, the headlights and high beams were not working properly; then independently switched to a different setting. There were no warning lights illuminated on the instrument panel. The vehicle had not been diagnosed or repaired. The manufacturer had not been notified. The approximate failure mileage was 44,000.
SERVICE SHIFT IT BEEN COME ON MY SPEED ARE JUMPING CAR SPEED BY IT SELF AND THE DEALERSHIP FAIL TO FIX MY PROBLEM NOW IT UNSAVE TO DRIVE LIKE THIS WHITH MY FAMILY
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEADLAMP BULBS WERE REPLACED FOUR TIMES WITHIN SEVERAL MONTHS. DESOTO AUTO MALL CHRYSLER DODGE FORD JEEP RAM (3039 S.E. HIGHWAY 70, ARCADIA, FL 34266; (800) 880-3099) WAS CONTACT AND NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON WITH VEHICLES OF THE SAME YEAR, MAKE, AND MODEL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER ADMITTED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.*DT*JB
I'VE HAD TO REPLACE THE OIL HOUSING FILTER AND LIGHT SWITCH AND NOW THE SHIFTER LIGHT IS COMING ON. THIS CAR IS A LEMON AND NEEDS A RECALL. THIS IS ALL HIGHWAY. *TR
GEAR SHIFT LIGHTS ARE ALL ON AT THE SAME TIME; P,R,N,D WHEN I START THE VEHICLE, DOESN'T MATTER WHAT SHIFT I AM IN, THEY ARE ALL ON AT THE SAME TIME UNTIL I TURN THE VEHICLE OFF. *TR
VISOR WIRING SHORTED OUT WHEN I WAS DRIVING TRUCK , I COULD SMELL PLASTIC BURNING AFTER VISOR LIGHT, GARAGE DOOR OPENER BUILT INTO VISOR STOPPED WORKING. ALSO NHTSA CAMPIGN ID 14V39100-NHTSA 15V879 THESE ONLY COVER JEEP GRAND CHEROKEE AND DODGE TRUCKS NOT JEEP CHEROKEE SAME PROBLEM NO COVERAGE
I HAVE A 2014 JEEP CHEROKEE LATIUDE...THERE SEEMS TO BE A PROBLEM WITH HAVING ENOUGH LIGHT TO SEE WHILE DRIVING AT NIGHT. I BOUGHT MY JEEP NEW AND NOTICED THE PROBLEM EARLY ON...BUT NOT HAVING 20/20 VISION...I THOUGHT IT WAS JUST ME UNTIL TALKING WITH OTHER JEEP OWNERS. SO I AVOID DRIVING AT NIGHT AS MUCH AS POSSIBLE...AS NOT TO PUT MYSELF OR ANYONE IN HARM'S WAY!!
I HAVE HAD MY JEEP FOR 2 WEEKS. WHEN DRIVING AT NIGHT I CANNOT SEE 20-30 FEET IN FRONT OF ME AND THERE IS NOT MUCH DIFFERENCE BETWEEN DIM AND BRIGHT. THIS IS VERY DANGEROUS SO I REPLACED THE BULBS WITH SYLVANIA SILVERSTAR HALOGEN ZXE. THE BULBS ARE BRIGHTER BUT DID NOT CORRECT THE DISTANCE VISIBILITY. TOO DANGEROUS TO DRIVE AFTER DARK ESPECIALLY WITH ON COMING TRAFFIC.
WHILE DRIVING MY GEAR SHIFT SUDDENLY HAS ALL LIGHTS ENGAGED (PARK, DRIVE, REVERSE, AND NEUTRAL) SIMULTANEOUSLY. HAS OCCURRED MULTIPLE TIMES ON BOTH CITY STREETS AND HIGHWAYS AND ONLY RESOLVES BY TURNING ENGINE OFF AND BACK ON. UNKNOWN CAUSE.
CAR STALLED SEVERAL TIMES WHILE MOVING WHEN ENGINE IS COLD THIS HAPPENED SEVERAL TIMES WHILE TURNING AND AGAIN WHEN NOT TURNING, ON CITY STREETS. 4 HEADLIGHTS BLEW WITHIN 7 DAYS WHILE BOTH MOVING AND WHILE STATIONARY. HARD SHIFT BETWEEN 2ND AND 3RD AND 3RD AND 4TH GEARS WHILE MOVING ON HIGHWAY AND CITY STREETS.
WHILE STOP AT A LIGHT THE JEEP STALLED OUT WITH CHECK ENGINE LIGHT,PARKING GEAR LIGHT, AND ROAD HAZARD LIGHT CAME ON. THEN WHEN I PUT IT IN PARK AND BACK IN GEAR IT JERKED BADLY AS IF THE ENGINE CAME OUT AND BUNNY HOP AS IT TOOK OFF LIKE SOME ONE LEARNING TO DRIVE A STANDARD. SOME TIMES WHILE DRIVING IT ROUGHLY SHIFTS INTO 2ND. AND IT STALLED ONCE ON A MAJOR HIGHWAY WHICH IS DANGEROUS.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH IN THE RAIN, THE WINDSHIELD WIPER MOTOR FAILED AND THE EXTERIOR AND INTERIOR LIGHTING SHUT OFF. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. ONCE THE VEHICLE WAS RESTARTED, THE LIGHTS TURNED BACK ON AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO BEMIDJI CHRYSLER CENTER (LOCATED AT 755 PAUL BUNYAN DR NW, BEMIDJI, MN 56601, (218) 751-8006) WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. IN ADDITION, WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AND WAS NOT DIAGNOSED FOR THE BRAKE AND STEERING FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
THE LIGHT WILL NOT COME ON ON THE DASHBOARD I CAN'T TELL HOW FAST I'M GOING OR HOW MUCH GAS IS IN THE CAR I TOOK IT TO A AUTO PLACE THEY PUT A THING ON THE CAR AND IT SAID IT WAS THE CLUSTER THERE WAS A RECALL ON THE CLUSTER AND I TOOK IT TO A CHRYSLER PLACE IN MADISON OHIO THEY SAID THEY FIXED IT BUT IT'S NOT FIXED THEY TOLD ME IN ORDER FOR THEM TO SEE IF IT'S THE CLUSTER THE RECALL I WILL HAVE TO PAY A $115.00 DOLLARS. JUST TO CHECK IF IT'S THE RECALL.
IN 2017, BOTH HEADLIGHTS ON MY 2014 GRAND CHEROKEE OVERLAND WENT OUT. WHEN I TOOK THE CAR TO DEALERSHIP, THEY SAID THEY HAD NEVER HAD THE HEADLIGHTS BURN OUT ON A JEEP THAT AGE. THEY SAID IT WOULD BE OVER $700 TO REPLACE THE BULBS. I WAS NOT ABLE TO AFFORD THIS AT THE TIME. TWO DAYS LATER, MY JEEP STALLED IN TRAFFIC AND THE ALTERNATOR STARTED BURNING WHILE DRIVING TO WORK; MY CAR HAD TO BE TOWED TO THE CLOSEST AUTO MECHANIC WHERE THE ALTERNATOR WAS REPLACED. I ALSO HAD THE HEADLAMP BULBS REPLACED. I WAS REIMBURSED BY CHRYSLER FOR THE COST OF THE ALTERNATOR FOLLOWING THE RECALL, HOWEVER, MY HEADLIGHTS HAVE ONCE AGAIN STOPPED WORKING. I WOULD APPRECIATE IF THIS CAN BE INVESTIGATED TO SEE IF THE HEADLAMP MALFUNCTION IS RELATED TO ANY OF THE OTHER RECALLS.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT WAS CONCERNED THAT THE HEADLAMPS DID NOT PROJECT FAR ENOUGH AHEAD TO SAFELY DRIVE AT NIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,251.
LEFT VISOR NO POWER ALSO GARAGE DOOR OPENER NO POWER WIRES SMELLED LIKE THEY WERE BURNING WHILE DRIVING JEEP LATER I FOUND OUT NO POWER LEFT VISOR & GARAGE DOOR OPENER NO POWER
HEADLIGHTS FAIL TO PROPERLY ILLUMINATE ALMOST TO THE POINT THAT THEY SEEM DIM EVEN ON HIGHBEAM, UNABLE TO SEE NO FURTHER THAN 30' IN FRONT OF VEHICLE, VERY DANGEROUS WHEN PASSING OTHER TRAFFIC, HEADLIGHTS ALMOST SEEM TO GO OUT WHEN PASSING OTHER VEHICLES, VERY POOR VISIBILITY IN RAIN
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE THE PROPER LIGHT COVERAGE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE HEADLIGHTS WERE REPLACED WITH AFTERMARKET HEADLIGHTS. THE FAILURE WAS NOT CORRECTED AND THE AFTERMARKET HEADLIGHTS ALSO FAILED TO PROVIDE PROPER LIGHT COVERAGE. THE CONTACT STATED THAT FORWARD AND SIDE LIGHT VISIBILITY WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 25,000. *LN
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE, TAIL, AND HEADLIGHTS DIMMED AND FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MCLARTY DANIEL CHRYSLER DODGE JEEP RAM, LOCATED AT 2201 SE MOBERLY LAND, BENTONVILLE, AR 72712) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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