Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
36
Latest Aug 7, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 2,639 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2014 Jeep Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 36 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming other
The 25 most recent of 36, in the owner's own words
The lug bolts that hold the tires on are swollen in place and cannot be removed without breaking them. As a result I cannot get the tires off of my vehicle. To remove the tires I have to take the vehicle to a dealership where they have to break the bolts to get the tires off. The jeep dealership told me this was a common problem with jeeps and Chryslers because the factory installs lug bolts with caps on them which are prone to swelling and prevent the tires from being removed. If I had gotten a flat tire I would have been stranded as the tires cannot be removed due to the swelling of the bolts. This is obviously very dangerous as it results in people being stranded on the side of the road because the tire cannot be removed to put on a spare. To fix this problem and prevent it from reoccurring I now have to buy 20 new lug bolts that are not capped and take my car to the dealership where they have special tools to break the lug bolts and remove the tires. This is also causing financial hardship as the new uncapped lug bolts cost $204 and the labor to remove the tires is $312. These capped lug bolts are defective because they are known to be prone to swelling and locking the tires in place. As such this is a dangerous factory defect and these capped bolts should not be used.
NHTSA ID
11607094
Incident
Aug 6, 2024
ElectricalEngineOther / unspecified
Filed Jul 21, 2021
Myself - along with THOUSANDS are having the dreaded P0520 Code come on!!! There is a TSB (HAS BEEN ONE FOR 7 YEARS) for this problem! Yet, since it seems to fail right out of warranty - THOUSANDS are being affected. Previously-The 2014 Jeep Compass SUV is among the 522 vehicles recalled by Chrysler alongside the 2014 Jeep Patriot SUV, 2013 Dodge Avenger, and Chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure BECAUSE OF THIS SAME OIL PRESSURE SWITCH ISSUE "! Yet No RECALL on 2014 models when the issue is so widely well known!? Problems --Large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. The oil filter housing is cracked and it is a known issue with my vehicle. One morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that I am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but I would like to move in the direction of having that done. Please help! I read online that there was a possible petition started for this very issue. IT ALL BEGINS WITH THE OIL PRESSURE SENSOR CIRCUIT (http://www.sequentialtaillights.com/dodge/SB_PDF/TSB_LC_0803414a.pdf) Please recall this issue! Make JEEP REPLACE THESE IMMEDIATELY AT THEIR COST! Next -- TAKE A LOOK AT HOW MANY JEEPS OF THIS YEAR, MAKE AND MODEL have loud ticking coming on! My Jeep has developed the 3. 6l penastar tick. I noticed fca extended the warranties for vehicles equipped with the 3. 6l penastar v6 but for my model they stopped in 2013. How can I get my year added to that warranty since it developed the same problems as the previous years??? ALSO - Front wheel issues constantly! Replacements!
I WAS DRIVING AND WAS TRYING TO ACCELERATE WAS GOING ABOUT 42 AND MY CAR DROPPED THE GEAR AND MY CAR IMMEDIATELY SLOWED DOWN TO ABOUT 38MPH AND THE CAR BEHIND ME ALMOST SLAMMED INTO THE REAR OF THE CAR. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. I HAVE CONTACTED MY DEALERSHIP ON MANY OCCASIONS AND THEY TELL ME NOTHING IS WRONG AND I BRING IT TO OTHER MECHANICS AND THEY TELL ME THEY HAVE ISSUES ALL THE TIME WITH THIS MAKE AND MODEL OF THIS VEHICLE. I DRIVE WITH A SMALL CHILD IN THE CAR AND I FEEL COMPLETELY UNSAFE. I AM SO FURIOUS WITH MY JEEP DEALERSHIP LOCATED ON ROUTE 88 IN BRICK NEW JERSEY. NO ONE WANTS TO TAKE ACCOUNTABILITY. MY SECOND ISSUE IS WITH THE LUG SCREWS IN THE TIRES THEY KEEP BECOMING 'SWOLLEN' AFTER REPLACING THEM CONSTANTLY I WAS TOLD YET AGAIN THEY NEED TO BE REPLACED AND THEY ARE NOT CHEAP TO KEEP REPLACING. AND LAST MY AIR BAGS CENSOR HAS BEEN REPLACED AT LEAST TWICE THE DRIVER AIRBAG CENSOR KEEPS POPPING UP ON MY DASHBOARD.
NHTSA ID
11360552
Incident
Sep 22, 2020
Mileage
97,000 mi
AirbagsBody & structureOther / unspecified
Filed Dec 18, 2019
Crash reported1 injury reported
I WAS TRAVELING ON ROUTE 18 A 55 MPH ROAD YESTERDAY AND HIT SOME ICE OR CENTER RUMBLE STRIPS IN THE ROAD. MY CAR WENT INTO A LARGE DITCH. THE FRONT END OF MY CAR IS SEVERELY DAMAGED. THE DRIVER SIDE AIRBAG DID NOT DEPLOY. I FIND THIS VERY DISTURBING. DEFINITELY A SAFETY ISSUE!!
NHTSA ID
11289860
Incident
Dec 17, 2019
Mileage
106,000 mi
BrakesOther / unspecified
Filed Dec 4, 2019
I HAVE A 2014 JEEP CHEROKEE LATITUDE IT HAS OVER 100,000 MILES OVER IT I JUST RECENTLY HAD THE TRANSMISSION SERVICE WHICH WAS NO MORE THAN FLUID CHANGE. RECENTLY WHILE DRIVING TO A RESTAURANT TO PICK UP SOME DINNER THE PARKING BRAKE SERVICE LIGHT CAME ON YELLOW INDICATION CAME ON I WAS JUST DRIVING NORMAL WEATHER NO SNOW NO RAIN SITTING IN LINE AT THE DRIVE-THRU. I PULLED INTO A PARKING SPOT TO PLACE IT IN PARK AND TO SEE IF I COULD RELEASE THE PARKING BRAKE AS THE PARKING BRAKE INDICATOR LIGHT WAS ON. ONCE I PLACE THE VEHICLE IN PARK THE EMERGENCY PARKING BRAKE ENGAGED THE BRAKE LIGHT CAME ON AND IT WILL NOT RELEASE. HAD THE VEHICLE TOWED TO MY HOUSE WHICH IS LESS THAN A MILE AWAY CALL THE DEALERSHIP AND THEY JUST KEPT ASKING FOR CODES THERE WAS NO CODES TO BE GIVEN. I HAVE TRIED MANY SOLUTIONS INCLUDING OF DISCONNECTING THE BATTERY PULLING THE FUSES I HAVE PULLED THE BRAKE MODULE FROM THE BACK NOW THAT THERE WAS A LITTLE MOISTURE IN THERE. I TRIED IT OUT AND RIDE IT LET IT SIT A DAY OR TWO. THE BRAKE WILL NOT RELEASE. LOCAL DEALERSHIP WANTS ME TO BRING IT IN FOR AN EXPENSIVE DIAGNOSIS. AFTER JACKING UP THE VEHICLE MYSELF I WAS ABLE TO DETERMINE THAT IT WAS ONLY THE DRIVER SIDE THAT WILL NOT RELEASE.I WAS ALSO TOLD BY THE DEALER THAT IF I JUST ROCKED IT BETWEEN REVERSE AND DRIVE THAT IT WOULD RELEASE. IT DID RELEASE ONCE BUT I LITERALLY HAD TO DRIVE WITH THE PARKING BRAKE ON UNTIL IT DID LET'S NOT DO THAT AGAIN. I REPLACE THE MODULE WITH ONE I FOUND ONLINE FROM ANOTHER JEEP CHEROKEE AND IT DID NOT CORRECT THE PROBLEM. LOCAL DEALERSHIPS HAVE NO IDEA HAVE NEVER HEARD OF IT WAS NO HELP WHATSOEVER
NHTSA ID
11286836
Incident
Dec 2, 2019
Mileage
112,000 mi
Other / unspecifiedSteering
Filed Oct 9, 2019
WHEN I'M ON THE HIGHWAY GOING 65-75 AND THERE'S DIPS IN THE ROAD MY STEERING WHEEL AND FRONT TIRES SHAKE OUT OF CONTROL AND I HAVE TO PRESS THE BRAKE PEDAL TO MAKE IT STOP.
NHTSA ID
11267297
Incident
Oct 8, 2019
Mileage
50,000 mi
Other / unspecifiedPowertrain (other)
Filed Apr 4, 2018
VEHICLE PAUSESES BETWEEN SHIFTS AND SHIFTS INTO NEUTRAL ON HIGJWAY.
NHTSA ID
11083243
Incident
Mar 31, 2018
Mileage
40,000 mi
EngineOther / unspecifiedPowertrain (other)
Filed Aug 9, 2017
SINCE I BOUGHT THIS VEHICLE, I HAVE HAD TO TAKE TO MULTIPLE DEALERS, THAT COULD NEVER REMEDY THE "HARD JERKING, MISSED GEAR SHIFTING AND REPETITIVE ENGINE LIGHT WARNING AND COMPLETE ENGINE SHUTDOWNS". I NOW HAVE A VEHICLE, THAT I'M TOLD THE ONLY FIX IS TO COMPLETELY REPAIR THE TRANSMISSION, BUT WHEN THE VEHICLE WAS UNDER WARRANTY, I WAS TOLD A COMPUTER REPROGRAM WOULD FIX THE ISSUE. I PERFORMED A VIN AUDIT, AND SOME OF THE VISITS TO THE MULTIPLE DEALERS DON'T REFLECT THE ACTUAL SERVICE, BUT I HAVE MY DOCUMENTS. NOW I HAVE A NEGATIVE EQUITY VEHICLE THAT I FEAR TO DRIVE, AT THE MOMENT I JUST TOOK THE CAR TO THE DEALER, THEY LOOKED AT IT AND NOW THE ENGINE LIGHT IS OFF. I HAVE ORAL FEAR THE INCONSISTENCIES OF THIS VEHICLE, SO I HAVE PURCHASED A NEW VEHICLE, UNTIL I GET A RESOLVE. I TOOK THE CAR TO THE DEALER AFTER MULTIPLE COMPLETE LOSS OF POWER ON I-80 WHILE COMING BACK FROM A FAMILY TRIP FROM NYC. GOING 65 MPH TO HAVE THE VEHICLE LOSS COMPLETE POWER IS INSANE. THE ONLY RESOLVE WAS TO PULL OVER, WAIT, AND TRY AGAIN.
NHTSA ID
11013848
Incident
Jul 29, 2017
Mileage
124,000 mi
Other / unspecifiedPowertrain (other)
Filed May 31, 2017
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE "SERVICE TRANSMISSION" WARNING MESSAGE APPEARED. IN ADDITION, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED APPROXIMATELY TEN MINUTES LATER. THE CONTACT STATED THAT THE REAR TIRES MADE GRINDING AND HAMMERING NOISES AS WELL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT LEFT A MESSAGE WITH STUART CHRYSLER, DODGE, JEEP, RAM (800 SERRAMONTE BLVD IN COLMA, CA 94014), BUT THE CALL WAS NOT RETURNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,600.
NHTSA ID
10992569
Incident
May 30, 2017
Mileage
21,600 mi
Other / unspecified
Filed Dec 6, 2016
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS OFF AN EXIT RAMP, THE CONTACT CLIPPED THE FRONT DRIVER SIDE TIRE ON A CURB. AS A RESULT, THE DRIVER SIDE RIM FRACTURED, WHICH MADE THE VEHICLE IMMOBILE. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE BOTTOM OF THE VEHICLE DUE TO THE TIRE FRACTURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THERE WERE NO INJURIES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE. ...UPDATED 01/23/17 *BF
NHTSA ID
10930145
Incident
Nov 11, 2016
Mileage
35,000 mi
Other / unspecifiedSteering
Filed Oct 12, 2016
WHILE TOWING OUR JEEP BEHIND A CLASS A 24 FOOT MOTORHOME TRAVELING ABOUT 50 MILES AN HOUR ON A BUMPY ROAD THE JEEP STARTED SHAKING VIOLENTLY AND TRYING TO PULL TO ONE SIDE OR THE OTHER. WE SLOWED DOWN BUT IT CONTINUED UNTIL WE CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. CARS BEHIND US CLEARED OUT AWAY BECAUSE I'M SURE THEY THOUGHT IT WAS GOING TO BREAK LOOSE. WE OF COURSE WERE SCARED AND CONCERNED AS WE HAD NO IDEA WHAT WAS HAPPENING. WE ARE IN A VERY REMOTE AREA WITH NO CELL PHONE SERVICE AND CONCERN ABOUT DANGER TO US AND OTHER TRAVELERS AS WE HAD NO PLACE TO PULL OFF. WE DID A THOROUGH WALK AROUND CONCERNED ABOUT FLAT TIRES OR A BROKEN TOW HITCH. I RECALL AN ARTICLE IN MOTORHOME MAGAZINE CONCERNING "DEATH WOBBLE "IN 2014 AND 15 JEEP CHEROKEE'S. WE DID A YOUTUBE SEARCH AND INTERNET AND FOUND OUT THERE IS A HISTORY OF THIS PROBLEM THAT JEEP IS TRYING TO CORRECT BUT IT DOES NOT SEEM TO BE WORKING. IF WE HAD BEEN TOWING THE JEEP WITH A PICK UP TRUCK WE PROBABLY WOULD'VE BEEN FLIPPED OFF THE ROAD, LUCKILY WE ARE IN A BIG HEAVY MOTORHOME. MOTORHOME OWNERS MAY FIND OUT ABOUT THIS AS TIME GOES ON BUT THESE JEEPS WILL BE TRADED TO UNINFORMED OWNERS THAT MAY PULLTHE JEEP WITH A SMALLER VEHICLE. THE NAME DEATH WOBBLE ALL OVER YOUTUBE HAS ME CONCERNED AS HOW THE NAME CAME TO BE. I REALLY FEEL THIS IS AN ACCIDENT WAITING TO HAPPEN WHILE BEING PULLED BY LIGHTWEIGHT RV OR SUVS OR ALREADY OBVIOUSLY HAS HAPPENED BUT NOT REPORTED. IT IS IN A VERY LIMITED SITUATION BUT NEVERTHELESS OWNERS AND POTENTIAL OWNERS SHOULD BE MADE AWARE AND A BETTER FIX SHOULD BE FORTHCOMING. AN ARTICLE CAN BE FOUND IN MOTORHOME MAGAZINE FOR NOVEMBER 2016 AND THE PREVIOUS ISSUE .
NHTSA ID
10915673
Incident
Sep 27, 2016
Mileage
27,000 mi
Driver assistanceOther / unspecifiedSteering
Filed Jul 13, 2016
PURCHASED VEHICLE FOR FLAT TOWING BEHIND MOTORHOME. AT SPEED, CAR STEERING IS AFFECTED AND CAUSES CAR TO SHAKE VIOLENTLY AS WELL AS MOTORHOME.CONDITION HAS OCCURRED SEVERAL TIMES WHILE FLAT TOWING VEHICLE. THIS IS A MAJOR SAFETY CONCERN AS IT CAUSES A POTENTIAL LOSS OF CONTROL OF MOTORHOME AT SPEED.
NHTSA ID
10884566
Incident
May 21, 2016
Mileage
17,000 mi
Other / unspecifiedPowertrain (other)
Filed Apr 13, 2016
A COUPLE MONTHS AFTER PURCHASING MY CAR BRAND NEW I GOT A FLAT TIRE FOR NO REASON. THE SENSOR HAD TO BE REPLACED AS WELL AND IT TOOK OVER A WEEK TO CHANGE MY TIRE. THE DEALERSHIP WAS AWFUL AND THE JEEP ROADSIDE ASSURANCE TOOK 6 HOURS TO GET TO ME FOR A TOW, I COMPLAINED TO NO AVAIL. NEXT MY TRANSMISSION WAS ACTING WEIRD. ACCELERATING AND DECELERATING WITHOUT ME GASSING OR BRAKING. TOOK IT IN AND NO ONE TOOK ME SERIOUSLY. DECEMBER 2015 MY CARS TRANSMISSION DISENGAGED ON THE HIGHWAY AT NIGHT. THANKFUL I COULD PULL OVER TO THE SIDE. GOT IT TOWED TO JEEP THEY SAID THE TRANSMISSION MODULE NEEDED TO BE REPLACED BUT THERE WAS NO REAL FIX BECAUSE THE SOFTWARE TO FIX IT HASN'T BEEN CREATED YET. SO BASICALLY WE'RE GOING TO PUT A FAULTY PART BACK IN YOUR CAR AND CROSS OUR FINGERS IT WORKS. YESTERDAY 4/11/16 THE EXACT THING HAPPENED ON THE HIGHWAY BUT IN THE MID MORNING. AGAIN I WAS ABLE TO VEER OFF WITH NO POWER SAFELY BUT WAS IN A BAD SPOT ON THE HIGHWAY WITH CARS RACING PAST ME AND NOT MOVING OVER OR SLOWING DOWN. DEFINITELY A STRESSFUL EXPERIENCE. GOT TOWED AGAIN AND THE MAINTENANCE WERE SO RELAXED ABOUT IT. THEY DIDN'T CARE AT ALL EVEN THOUGH THIS WAS MY SECOND PROBLEM IN LESS THAN 6 MONTHS. TURNS OUT IT WAS THE SAME PROBLEM AND THEY FIXED IT IN ONE DAY BECAUSE THEY HAVE TRANSMISSION MODULES IN STOCK. ONE CAN ONLY ASSUME IT'S BECAUSE MANY OWNERS ARE COMING IN TO GET THEM REPLACED. I'M AM LOOKING INTO LEMON LAWS AND SUGGEST EVERYONE WITH THIS PROBLEM DOES THE SAME.
NHTSA ID
10855193
Incident
Apr 11, 2016
Mileage
15,500 mi
Body & structureOther / unspecifiedVisibility
Filed Feb 2, 2016
2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO NO REPLACEMENT PARTS AVAILABLE TO COMPLETE RECALL NOTICES 15V-461,15V-509 AND 15V-393. *SMD
NHTSA ID
10838243
Incident
Jan 1, 2015
Other / unspecifiedVisibility
Filed Dec 11, 2015
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V509000 (VISIBILITY) AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10809687
Incident
Aug 12, 2015
Other / unspecifiedSuspension
Filed Oct 31, 2015
WE USE THIS CAR AS A DAILY DRIVER AND ALSO FLAT TOW IT BEHIND OUR MOTORHOME. WE ARE UNABLE TO CONTINUE TO TOW THE CAR,BECAUSE IT HAS A DANGEROUS FRONT END WOBBLE WHILE BEING TOWED. WE HAVE TEN YEARS EXPERIENCE TOWING CARS BEHIND OUR MOTORHOME. I HAVE BEEN TOLD BY OTHER OWNERS OF THE SAME MODEL THAT THEY HAVE EXPERIENCED THE SAME PROBLEM. JEEP HAS BEEN INFORMED, BUT HAS TAKEN NO ACTION TO CORRECT THE PROBLEM. WE FEEL THIS WOBBLE COULD RESULT IN SERIOUS INJURY OR DEATH IT NOT CORRECTED. THANK YOU [XXX] AND [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
NHTSA ID
10787427
Incident
Oct 16, 2015
Mileage
10,600 mi
Body & structureOther / unspecifiedVisibility
Filed Sep 30, 2015
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE LIFTGATE HAD TO BE MANUALLY OPENED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE), 15V509000 (VISIBILITY) AND 15V461000 (EQUIPMENT), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,500. UPDATED 12/03/15*LJ UPDATED 12/21/15.*JB
NHTSA ID
10778656
Incident
Aug 1, 2015
Mileage
17,500 mi
ElectricalOther / unspecified
Filed Aug 26, 2015
I HAD A ROLL AWAY INCIDENT BACK AROUND AUGUST 25TH 2015 I PULLED INTO MY DRIVEWAY AND PUT THE CAR (2014 JEEP GRAND CHEROKEE OVERLAND) IN PARK .I TURNED IT OFF AND EXITED THE CAR. IT STARTED ROLLING FORWARD SO I JUMPED BACK IN THE CAR AND PUT ON THE BRAKE THEN MOVED IT BACKWARDS A LITTLE AND EXITED THE CAR AGAIN. AGAIN THE CAR WAS IN PARK AND SHUT OFF.AS I WAS WALKING AWAY FROM THE CAR IT ROLLED FORWARD AGAIN ABOUT 8 FEET .I KNOW IT WAS IN PARK, WHEN IT WAS NOT IN GEAR. I GOT OUT OF THE VEHICLE AND IT STARTED TO ROLL BACK ON ME. I QUICKLY JUMPED BACK INTO THE VEHICLE TO STOP IT WITHOUT ACCIDENT, THIS TIME. NOW I PUT A BLOCK IN FRONT OF THE TIRE SO IT WONT ROLL AWAY.I WONT PARK IT ON A HILL.DEALER CANT SEEM TO FIND A PROBLEM.
NHTSA ID
10759622
Incident
Aug 25, 2015
Mileage
4,200 mi
Other / unspecified
Filed Aug 4, 2015
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT). THE NOTIFICATION PROVIDED INSTRUCTIONS TO CONTACT U-CONNECT IN ORDER TO UPDATE THE SOFTWARE. AFTER THE UPDATE WAS INSTALLED, THE CONTACT MENTIONED THAT THE RADIO, NAVIGATION, VENTILATION SYSTEM, AND CLIMATE CONTROL SYSTEMS FAILED IMMEDIATELY. THE U-CONNECT TECHNICIAN REFERRED THE CONTACT TO THE DEALER WHO LATER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THE RADIO NEEDED TO BE REPLACED; HOWEVER, THE PARTS NEEDED WERE NOT READILY AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,007.
NHTSA ID
10746204
Incident
Jul 2, 2015
Mileage
24,007 mi
Other / unspecifiedPowertrain (other)Steering
Filed Jul 31, 2015
TRANSMISSION SHIFTING PROBLEMS CAUSING HESITATION AND/OR FORWARD LURCHING, HIGH ENGINE REVVING, FRONT END WHEEL HOP. ALL WARRANT A HUGE SAFETY CONCERN. VEHICLE HAS BEEN IN FOR SERVICE 13 TIMES OVER THE LAST 14 MONTHS AND HAS STILL NOT BEEN REPAIRED. SEVERAL STAR CASES OPENED WITH NO RESOLUTION. ALL CONCERNS CONFIRMED BY TECHNICIAN TEST DRIVE ON 6 DIFFERENT OCCASIONS AND HAS CURRENTLY BEEN IN THE SHOP FOR FIVE DAYS.
NHTSA ID
10745336
Incident
May 3, 2014
Mileage
3,525 mi
BrakesOther / unspecified
Filed Jun 5, 2015
AS HAS BEEN REPORTED BY OTHERS, MY JEEP CHEROKEE HAS BRAKE FOR NO APPARENT CAUSE ON THREE DIFFERENT OCCASIONS. THE "COLLISION IMMINENT" TONE HAS SOUNDED AT THE SAME TIME. THERE WAS NO ACCIDENT OR LOSS OF CONTROL AT THE TIME THIS HAPPENED, BUT IT WAS DISCONCERTING. ON TWO OTHER OCCASIONS, THE SAME THING HAS HAPPENED, BUT THESE WERE TRIGGERED BY A CAR LEAVING THE ROAD TO THE RIGHT SIDE, TO TURN AT AN ANGLE INTO A STREET THAT BRANCHED OFF THE ROUTE I WAS ON. ALTHOUGH THE CAR WAS CLEARLY OUT OF THE PATH OF THE CAR, APPARENTLY THE COLLISION AVOIDANCE SYSTEM THOUGHT THAT MY CAR WAS CLOSING ON THE OTHER CAR TOO QUICKLY, AND AGAIN SOUNDED THE WARNING AND SLOWED THE CAR DOWN. AGAIN, THERE WERE NO PROBLEMS WITH CONTROL OF THE CAR, AND NO ACCIDENT, ALTHOUGH DRIVERS BEHIND ME HAD TO SLOW DOWN BY ABOUT 15 MILES PER HOUR BELOW THE SPEED LIMIT. I HAVE LEARNED TO LEAVE SOME EXTRA DISTANCE BETWEEN ME AND CARS TURNING OFF FOR JUST THIS REASON. *TR
NHTSA ID
10723673
Incident
Oct 14, 2014
Mileage
6,000 mi
ElectricalOther / unspecified
Filed Mar 31, 2015
WHILE DRIVING THE ODOMETER MESSAGES STARTED POPPING UP AND AN ALERT CHIMED FOR EACH ONE: ACC / FCW UNAVAILABLE SERVICE REQUIRED; BIG RED BATTERY ICON AND LOW VOLTAGE MESSAGE; PARK ASSIST OFF MESSAGE; RADIO SCREEN WENT BLANK; SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. I THEN SELECTED TO VIEW THE BATTERY VOLTAGE ALONG WITH MY SPEED ON THE ODOMETER SCREEN. THE VOLTAGE MOVED FROM 16 TO 15 AND STOPPED AT 14V (1/2 CHARGE) ALL IN LESS THAN 5 SECONDS. I TRIED TO MAKE A HANDS-FREE PHONE CALL AND AS THE PHONE WAS RINGING THE PHONE CALL WAS TERMINATED BY THE VEHICLE. *TR
NHTSA ID
10702800
Incident
Mar 28, 2015
Mileage
9,966 mi
ElectricalOther / unspecified
Filed Mar 31, 2015
PICKED VEHICLE UP FROM DEALER - THEY MADE SURE BATTERY WAS FULLY CHARGED AND SUGGESTED IT BE DRIVEN BEFORE TAKING HOME. ON THE INTERSTATE AT 65-75 MPH ACTIVATED THE ADAPTIVE CRUISE CONTROL. IT SHUT ITSELF OFF IN APPROXIMATELY 10 SECONDS. THEN A MESSAGE ON THE ODOMETER: ACC / FCW UNAVAILABLE SERVICE REQUIRED; MESSAGE LOW VOLTAGE; RADIO SCREEN WENT BLANK THEN CAME BACK ON. A SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. *TR
NHTSA ID
10702794
Incident
Mar 27, 2015
Mileage
9,960 mi
Other / unspecifiedPowertrain (other)
Filed Mar 31, 2015
THE ODOMETER SCREEN POPPED UP SEVERAL MESSAGES: ACC/FCW UNAVAILABLE SERVICE REQUIRED; THEN A RED BATTERY IMAGE AND LOW VOLTAGE MESSAGE; AND THE TRANSMISSION WAS LOCKED IN D3. AFTER TURNING IT OFF FOR 30 MINUTES IT SELF CORRECTED BUT A SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. *TR
NHTSA ID
10702790
Incident
Mar 22, 2015
Mileage
9,900 mi
Other / unspecified
Filed Mar 23, 2015
TL*THE CONTACT OWN A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V641000 (EQUIPMENT ADAPTIVE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10701063
Incident
Sep 16, 2014
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
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