2014 Jeep Cherokee Visibility Problems

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly with the check engine warning light illuminated. The contact also stated that the vehicle jerked while the accelerator was depressed, and the vehicle lunged forward while depressing the brake pedal. The contact also stated that the windshield wipers were inoperable and failed to function while activating the windshield wipers. The contact also stated that the rearview camera inadvertently activated while driving at undisclosed speeds, and the instrument panel failed to function properly. The vehicle was taken to the dealer was where it was diagnosed and determined that the transmission control module and windshield wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

NHTSA ID

11680351

Incident

Aug 13, 2025

Mileage

46,000 mi

Unknown: Headlights will dim/flicker making it harder to see at night and digital display on dashboard will go completely off causing driver to not be able to see current speed, fuel gauge, etc.

NHTSA ID

11658612

Incident

Mar 22, 2024

The engine lifters are tapping, The wiper switch goes out and the windshield wipers stays on and will not turn off and signal light’s doesn’t work neither the cruise controls, the transmission gears gets stuck in between gears and jerk off really fast

NHTSA ID

11540238

Incident

Jun 13, 2023

Car has broken down multiple times. Most recent issue: 1car stalled while trying to make a left turn on highway, would not drive forward -dashboard sign said to put car in park -when trying to put it in drive it went into neutral and rolled back -car would not turn off, kept running when we tried to turn it on and off -“battery voltage low”warning signal came on -engine warning signal came on -got it to drive again after a few minutes and parked the car -tried driving it home, same thing happened all over again when were at a light after about 5 minutes -went to parking lot, hood of car was burning hot

NHTSA ID

11530334

Incident

Jul 4, 2023

AFTER I LEASED MY CAR, I REALIZED LATER THAT THE CAR DOESN'T SQUIRT OUT WINDSHIELD FLUID. THE CAR WAS IN MOTION ON A WINTER NIGHT ON A CITY STREET. *TR

NHTSA ID

11325231

Incident

Dec 1, 2017

Mileage

45,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHENEVER THERE WAS DEW OUTSIDE OR A CHANGE IN SEASONS, THE WINDSHIELD AND SUN ROOF BECAME FOGGY. THE CONTACT HAD TO CLEAN THE WINDSHIELD MANUALLY WITH A CLOTH. THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2014. THE VEHICLE WAS TAKEN TO BOB WEAVER AUTO (2174 W MARKET ST, POTTSVILLE, PA 17901) NUMEROUS TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

NHTSA ID

11270855

Incident

Aug 16, 2014

Mileage

32,000 mi

2014 JEEP CHEROKEE TRAILHAWK 4X4 JAN. 25 2019 7:00 A.M. REMOTE STARTED THE VEHICLE BECAUSE IT WAS 56 DEGREES OUTSIDE. DROVE THE VEHICLE 10 MINUTES TO PLACE OF EMPLOYMENT. MADE IT TO PLACE OF EMPLOYMENT PARKED THE VEHICLE. 45 MINUTES PASS, A CUSTOMER ENTERS PLACE OF MY EMPLOYMENT, AS THE CUSTOMER ENTERS THEY INFORM ME THAT MY REAR WINDOW IS SHATTERED. THERE WAS NO EVIDENCE OF VANDALISM, CRIMINAL ACTIVITY OR NATURAL DISASTER. ONLY VISIBLE EVIDENCE, THE WINDOW BLEW OUT WHERE THE DEFROSTER PLUGS ATTACH TO THE WINDOW ON BOTH SIDES.

NHTSA ID

11172068

Incident

Jan 25, 2019

Mileage

47,000 mi

I WAS DRIVING DOWN THE GARDEN STATE PARKWAY IN NJ AROUND 6 OR 7 PM WHEN THERE WAS WHAT SOUNDED LIKE AN EXPLOSION. IT TURNED OUT THE REAR WINDSHIELD SHATTERED WHILE DRIVING DOWN THE ROAD. I DID NOT SEE OR HEAR ANYTHING HIT THE CAR AND LOOKING AT THE DAMAGE IT LOOKS LIKE IT IS RELATED TO REAR DEFROSTER BECAUSE THAT IS WHERE THE MOST DAMAGE IS ON EACH SIDE.

NHTSA ID

11150878

Incident

Nov 10, 2018

Mileage

99,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH IN THE RAIN, THE WINDSHIELD WIPER MOTOR FAILED AND THE EXTERIOR AND INTERIOR LIGHTING SHUT OFF. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. ONCE THE VEHICLE WAS RESTARTED, THE LIGHTS TURNED BACK ON AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO BEMIDJI CHRYSLER CENTER (LOCATED AT 755 PAUL BUNYAN DR NW, BEMIDJI, MN 56601, (218) 751-8006) WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. IN ADDITION, WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AND WAS NOT DIAGNOSED FOR THE BRAKE AND STEERING FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

NHTSA ID

11124632

Incident

Oct 10, 2017

Mileage

37,000 mi

THE BACK WINDSHIELD WIPER, NO LONGER WORKS. IT BASICALLY FIRST JUST FELL DOWN OVER THE TAIL LIGHT AND WHEN TURNED ON, IT WOULD ONLY COVER PART OF THE WINDOW. LATER IT WOULD DROP FURTHER DOWN. THERE ARE TIMES WHEN YOU COULD MANUALLY MOVE IT. BUT IT NO LONGER WORKS WHEN YOU TRY TO TURN IT ON NORMALLY. ALSO THE INTERMITTENT WIPER SETTINGS FOR THE FRONT WINDSHIELD , HAVE NOT WORKED AT ALL.

NHTSA ID

11076126

Incident

Oct 11, 2017

WIND SHIELD WIPER FLUID WILL NOT WORK

NHTSA ID

11032656

Incident

Jul 5, 2017

Mileage

48,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF EXPLODED OUTWARD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO RICK HENDRICKS COLLISION CENTER (LOCATED ON 1535 SAVANNAH HWY CHARLESTON, SC 29407), BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA ID

11004122

Incident

Jul 8, 2017

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED AND TURNED OFF. THE WIPERS WOULD NOT RESTART EVEN WHEN THE WIPER SWITCH WAS TURNED ON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,300. THE CONTACT HAS STATED BY DISCONECTING THE BATTERY THE WIPERS TURN OFF AND THE CONNECTING THE BATTERY AGAIN FIXES IT TEMPORARILY. *AS THE CONSUMER STATED THE WIPERS WOULD START WHILE THEY WERE TURNED OFF. THE VEHICLE WAS VERY SLUGGISH AS IF IT WERE GOING TO DIE WHILE BEING DRIVEN. *JS

NHTSA ID

10968642

Incident

Mar 15, 2016

Mileage

42,300 mi

WHEN I TURN WIPERS ON HIGH THEY SHUT OFF. CHRYSLER SAID THEY ARE GETTING A NEW BODY CONTROL MODULE. I HAVE BEEN WAITING SINCE JUNE 2016. I FEEL IT IS DANGEROUS AND IF THEY CAN'T FIX IT THEY SHOULD GIVE US S NEW CAR. I WAS DRIVING TO WORK IN HEAVY RAIN AND PUT MY WIPERS ON HIGH AND THEY QUIT!

NHTSA ID

10953919

Incident

Jul 17, 2016

Mileage

20,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V509000 (VISIBILITY) AND 16V529000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

NHTSA ID

10926081

Incident

Sep 17, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V529000 (POWER TRAIN), 15V041000 (AIR BAGS), AND 15V509000 (VISIBILITY). THE DEALER WAS CONTACTED TO SCHEDULE THE REPAIRS AND INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT ON OCTOBER 3, 2016. THE DEALER WAS CONTACTED MONTHS LATER AND WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10914480

Incident

Dec 13, 2015

THERE ARE MULTIPLE RECALLS ON THIS VEHICLE THAT ARE OVER A YEAR OLD THAT CAN RESULT IN THE VEHICLE BECOME INOPERABLE WHILE DRIVING. NOTHING SEEMS TO BE HAPPENING TO RESOLVE THESE ISSUES. TWO OF THE RECALLS CAN RESULT IN LOSS OF POWER WHILE DRIVING.

NHTSA ID

10907419

Incident

Sep 9, 2016

THERE HAVE BEEN SEVERAL RECALLS ON MY VEHICLE SINCE PURCHASING IT ALMOST 2 YEARS AGO. I'VE HAD TO BE INCONVENIENTLY PLACED IN A RENTAL A COUPLE TIMES AND PAY A DEPOSIT OUT OF POCKET FOR SOMETHING THAT WASN'T EVEN MY FAULT. I CONTACTED THE DEALER DAYS AFTER PURCHASING IT TO EXPRESS MY DISSATISFACTION, THEY WERE VERY UNHELPFUL. ONE MONTH AFTER PURCHASING IT IS WHEN I STARTED NEEDING TO GET THE VEHICLE SERVICED SEVERAL TIMES. THIS LATEST RECALL, I HAVE REACHED OUT TO THE DEALER AND THE "EARLIEST" APPOINTMENT ISN'T UNTIL NOVEMBER. I CALLED NHTSA CUSTOMER SERVICE TODAY TO SEE IF THEY COULD "SPEED UP THE PROCESS" BUT THEY TOO WERE VERY UNHELPFUL. THE PERSON I SPOKE WITH EXPRESSED THAT THE PARTS NEEDED TO FIX THIS RECALL WERE ALL SOLD OUT AND SHE WASN'T SURE WHEN THE PARTS WOULD BE COMING IN. NOW, I AM STUCK IN AN UNSAFE, FAULTY VEHICLE UNTIL IT CAN GET SERVICED TO THIS RECALL. IN THE SAFETY RECALL NOTICE IT STATES IN BOLD, "THE LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING." DRIVING THIS VEHICLE IN THE CONDITION THAT IT'S IN AND THE POTENTIAL SAFETY HAZARD IS LIFE THREATENING. WHAT EXACTLY AM I SUPPOSED TO DO NOW? I USE THIS VEHICLE EVERYDAY AND I AM NOT THE ONLY PASSENGER IN IT. I'VE CONTACTED NHTSA BEFORE AND SUBMITTED DOCUMENTATION OF ALL THE SERVICES THE VEHICLE HAS HAD, AND NOTHING WAS RESOLVED ON MY BEHALF. I'M SURPRISED LEGAL ACTION HASN'T BEEN PRESENTED TO THE MANUFACTURER FOR THESE RECALLS AND POOR QUALITY VEHICLES.

NHTSA ID

10906239

Incident

Sep 13, 2016

FRONT WINDSHIELD CRACKING.

NHTSA ID

10895849

Incident

Aug 1, 2016

Mileage

21,000 mi

RECEIVED TWO RECALLS, HAVE BEEN GOING TO DEALER FOR OVER 8 MONTHS TO GET THEM DONE, CONTACTED JEEP MANUFACTURER, STILL NO PARTS RECEIVED. DEALER SAYS THEY HAVE NOT RECEIVED PARTS AND TO KEEP CHECKING IN, WHICH I'VE PERSISTENTLY BEEN DOING FOR EIGHT MONTHS TO THE POINT OF FRUSTRATION. IT HAS BEEN ALMOST A YEAR SINCE THE LAST TWO RECALLS WERE STATED.IN THE MEANTIME MY DEFECTIVE PARTS CONTINUE TO MALFUNCTION IF USED. AN EFFICIENT AND TIMELY MANNER TO GET THE RECALLS DONE HAS NOT BEEN CONDUCTED BY JEEP AND BY FCA US LLC.

NHTSA ID

10863442

Incident

May 5, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10855733

Incident

Jan 4, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V09000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/20/16*LJ UPDATED 10/05/16.*JB

NHTSA ID

10851329

Incident

Mar 24, 2016

MY JEEP CHEROKEE 2014 HAS 21181 MILEAGE AND THE CHECK ENGINE LIGHT CAME ON .I NOTICE THAT THE CAR WAS SHIFTING INTO GEAR HARD AND AT TIMES WOULD NOT ACCELERATE WHEN GETTING ON THE FREEWAY . SO MY HUSBAND TOOK IT TO GET THE OIL CHANGED AT THE DEALERSHIP WHERE WE BOUGHT THE JEEP AND THEY SAID EVERYTHING LOOKED GOOD. WELL WHEN MY HUSBAND LEFT ALL THE DUMMY LIGHTS CAME ON HE TURNED RIGHT AROUND AND WENT BACK TO THE DEALERSHIP ,THE SERVICE MANAGER CAME OUT AND SAID THE TECH PUT THE WRONG OIL FILTER ON AND THAT THEY WOULD HAVE TO REDO THE OIL CHANGE . ON A MONTH LATER THE CHECK ENGINE LIGHT COMES ON SO WE CALL THE DEALERSHIP AND ASK IF MAYBE THEM PUTTING THE WRONG FILTER ON THAT I WOULD CAUSE THE CHECK ENGINE LIGHT TO COME ON .THE SERVICE MANAGER SAID NO THAT WE WOULD HAVE TO TAKE IT TO JEEP . IT IS STILL UNDER WARRANTY BECAUSE IT IS UNDER THE MILEAGE .BUT I LOOKED ON THE COMPLAINT FORUM AND SEEN MANY PEOPLE HAVING THE SAME PROBLEM SOME HAVING A HARD TIME GETTING CHRYSLER TO HELP THEM . AND ALMOST ALL OF THEM HAVING THE TRANSMISSION REPLACED . I FIND THAT TO BE VERY DISTURBING CONSIDERING I HAVE ONLY HAD THE CAR FOR 8 MONTHS . I FEEL THAT THE CAR SHOULD BE REPLACED THIS IS A DANGEROUS SITUATION THAT COULD COST LIVES . THANK YOU .TACOMA WA *TR

NHTSA ID

10851323

Incident

Mar 22, 2016

Mileage

22,020 mi

I HAVE BEEN WAITING MONTHS FOR PARTS ON RECALL R39/NHTSA 15V-509. DEALER KEEPS TELLING PARTS ARE NOT AVAILABLE.

NHTSA ID

10838820

Incident

Dec 10, 2015

Mileage

4,800 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10825589

Incident

Nov 12, 2015