Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 1999 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUCK SEEMS TO PULL TO THE LEFT
VEHICLE BOUGHT BRAND NEW FOR JEEP DEALER. ONLY HAS 92,000 MILES. WIFE HAD A FLAT TIRE MONDAY JUNE 17TH. CALLED FOR A TOW TRUCK TO PUT SPARE TIRE ON. REFUSED BECAUSE VEHICLE CAME WITH A 17IN SPARE .TIRES ARE 225 75 16 IN FROM FACTORY. SPARE HAS NEVER BEEN INSTALLED. HAS ALL STICKERS ON RIM, WRITING ON TIRE NO MARKS OF INSTALLING. POLICE OFFICER TOLD MY WIFE IF HE HAD SEEN IT ON VEHICLE SHE WOULD HAVE BEEN GIVEN A TICKET FOR A UNSAFE TIRE. CONTACTED BOTH DEALER AND JEEP. WOULD NOT DO ANYTHING. IF THIS VEHICLE CAME WITH WRONG SPARE, HOW MANY OTHER VEHICLES HAVE AND WHERE DRIVEN AND CAUSED ACCIDENT. THERE IS PROBABLY LESS THAN 2 IN OF CLEARANCE. SOMEBODY WHO JUST PUTS IT ON MAY NOT NOTICE.
MY JEEP VIOLENTLY SHAKES WHEN I'M DRIVING SPEEDS OF 50+ AND IT IS VERY DANGEROUS BECAUSE AS WE ALL KNOW HIGHWAYS AND FREEWAYS ARE SPEEDS BETWEEN 55 AND 70 AND I CANNOT DRIVE OVER 50. THE OTHER DAY IT STARTED TO SHAKE SO BAD THAT I HAD TO PULL OVER AND ALMOST HIT THE CEMENT GUARD RAIL. I HAVE TO TRANSPORT MY GRANDCHILDREN FROM TIME TO TIME AND GOD FORBID ANYTHING HAPPEN TO THEM CHRYSLER WILL BE RESPONSIBLE. I HAVE DONE RESEARCH AND THIS ISSUE IS CALLED THE DEATH WOBBLE AND IS THE PERFECT NAME FOR IT. THEY NEED TO DO A RECALL ON THIS ISSUE BEFORE SOMEONE GETS KILLED. PLEASE MAKE CHRYSLER DO THE RIGHT THING AND FIX THIS PROBLEM.
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE WITH AN AFTERMARKET DRIVE WORKS TIE ROD, PART NUMBER: DE-ES3475. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE EXHIBITED AN ABNORMAL NOISE. THE STEERING WHEEL ALSO PULLED TO THE RIGHT AND THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHING INTO A TREE. THE VEHICLE WAS TOWED TO THE CONTACT?S HOME WHERE A MECHANIC INSPECTED THE VEHICLE. THE FAILURE WAS LOCATED AT THE FRONT DRIVER?S SIDE INNER TIE ROD TREAD, WHICH SEPARATED AND CAUSED THE NUT AND PIN TO RELEASE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE DEPARTMENT WAS CALLED AN A REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 236,000. UPDATED 8/5/13 *CN THE CONSUMER STATED THE TIE ROD END HE PURCHASED FROM HIS LOCAL RETAIL STORE WAS DEFECTIVE. THE THREADS ON THE END, WERE WORN.
HEATER A/C FOR 1999 JEEP GRAND CHEROKEE... FAILURE TO OPERATE, RIDICULOUS TO REPAIR. MAKES DRIVING IN COLD CLIMATES IMPOSSIBLE, DUE TO WINDOW FOGGING AND ICE BUILDUP. DAIMLER CHRYSLER SHOULD RECALL AND REPAIR ALL JEEPS FROM 1999-2004 WHO ARE ALL KNOWN TO HAVE THIS PROBLEM. THEY SHOULD NOT BE ALLOWED TO DISREGARD THE CUSTOMER COMPLAINTS, WITH REGARDS TO THIS. THIS WAS REPEATED YEAR AFTER YEAR, WITH NO EASY SOLUTION FOR CUSTOMERS TO REPAIR. AN EXCESSIVELY COSTLY AND NOT GUARANTEED PROCEDURE WHICH COULD CREATE MORE PROBLEMS, EVEN WHEN PROFESSIONALLY REPAIRED, THIS IS A SAFETY HAZARD FOR THOSE WHO MUST DRIVE IN COLD CLIMATES. *TR
MY DRIVERS SEAT HAS BROKEN DOWN AND BECOME VERY UNCOMFORTABLE, AND THE PASSENGER SIDE MAKES A CLUNK NOISE WHEN SOMEONE SITS IN IT DURING BREAKING AND ACCELERATION THIS IS. ONE OF THE MANY THINGS TO HAVE BROKEN ON THIS SEAT. VERY POOR QUALITY! *TR
THE SOLENOID CONTINUES TO GO OUT, THREATENING DAMAGE TO THE TRANSMISSION. IT HAS WENT OUT TWICE WITHIN A YEAR OF REPLACEMENT. *TR
A DEFECTIVE A/C PART FAILED BEHIND THE DASH, CAUSING EXTENSIVE REPAIR COSTS. *TR
FRONT DISC BRAKE ROTORS WARP CAUSING VEHICLE FRONT END TO SHAKE WHEN BRAKING, VEHICLE HAS CHRYSLER'S LATEST AND GREATEST BRAKE PAD AND ROTOR KIT INSTALLED. *JB
I DRIVE A JEEP GRAND CHEROKEE WITH 68,000 MILES AND JUST HAD THE BRAKES FIXED AGAIN FOR THE 6TH TIME. MY DEALER KEEPS TELLING ME THE PARTS ARE INFERIOR AND I CAN EXPECT TO REPLACE THE BRAKES AFTER 6-7000 MILES. I FEEL THIS IS EXCESSIVE AND JEEP SHOULD BE ABLE TO DEVELOPE A MATERIAL THAT WILL HELP THE BRAKES LAST LONGER. OTHER MAKES OF CARS NEVER HAVE THE PROBLEM THAT JEEP DOES. I ALSO FEEL THIS COULD BE VERY DANGEROUS SINCE NOT EVERY ONE CAN AFFORD TO REPLACE THE BRAKES EVERY 7,000 MILES. I CAN SEE BY THE INTERNET THAT THERE ARE THOUSANDS OF COMPLAINTS, CAN'T YOU DO SOMETHING BEFORE THIS IS A FIRE, PROPERTY DAMAGE OR CRASH?
WHILE BACKING OUT OF A PARKING SPACE CONSUMER SHIFTED THE VEHICLE INTO DRIVE, AND DEPRESSED THE ACCELERATOR PEDAL, AND VEHICLE ACCELERATED AT A HIGHER SPEED. THEN, CONSUMER SHIFTED THE VEHICLE INTO NEUTRAL TO GAIN CONTROL AND STOP. DEALERSHIP SERVICED THE VEHICLE, AND REPLACED THE SOFTWARE PROGRAM.*AK
WARPED ROTORS AT 15,000 ON MY 1999 JEEP GRAND CHEROKEE. FRONT ROTORS REPLACED WITH NEW STYLE BRAKES, BUT WARPED AGAIN AT ANOTHER 15,XXX MILES.*AK
SOMEHOW A WHEEL POPPED OFF OF MY 1999 JEEP GRAND CHEROKEE THAT I BOUGHT USED FROM A CERTIFIED JEEP DEALER A YEAR AND A HALF AGO (2002). I AM UNSURE HOW THIS HAPPENED, BUT ALL 5 LUG NUTS BROKE OFF, CAUSING THE WHEEL TO COMPLETELY POP OFF. LUCKILY, I WASN'T DRIVING MORE THAN 10 MPH WHEN THIS HAPPENED. I HAVE NEVER TAKEN MY CAR IN TO GET FIXED FOR ANYTHING DURING THE TIME I OWNED IT. I HAVE TAKEN IT IN FOR OIL CHANGES AND RESPONDED TO A COUPLE RECALLS ON MY CAR, BUT THAT'S IT. THE LAST MECHANIC WHO TOUCHED THIS CAR WAS FROM THE JEEP DEALERSHIP WHERE I BOUGHT IT. CURRENTLY, THE CAR HAS 37,000 MILES ON IT. AS I SAID BEFORE, I AM UNSURE HOW THIS HAPPENED. I HAVEN'T BEEN IN AN ACCIDENT, HAVEN'T HIT THE WHEELS ON ANYTHING, HAVEN'T ROTATED THE TIRES, ETC. THIS IS A MAJOR SAFETY CONCERN FOR ALL JEEP OWNERS. I'M CURRENTLY WORKING WITH THE JEEP DEALERSHIP TO FIGURE THIS OUT AND I PLAN ON CONTACTING THE MANUFACTURER ASAP. I WANT TO SURE THIS DOESN'T HAPPEN TO ME AGAIN AND I WANT TO BE SURE OTHER DRIVERS ARE NOT AT RISK. *LA
THIS IS MY SIXTH REPLACEMENT OF THE ROTORS AND CHRYSLER HAS INFORMED ME THAT THEY WILL NOT BE RESPONSIBLE FOR THE DEFECTIVE PARTS CONTINUING TO FAIL. THE DEALER STATES THAT APPROXIMATELY 1,000 CUSTOMERS HAVE HAD REPLACEMENT ROTORS INSTALLED AND MORE THAN 20% CONTINUE TO RETURN BECAUSE OF PULSATION AND BRAKE PROBLEMS. I BELIEVE THAT THERE SHOULD BE A RECALL AFTER COUNTLESS THOUSANDS OF CUSTOMERS LIKE MYSELF HAVE HAD TO ENDURE NOT ONLY UNSAFE DRIVING AS A RESULT OF THIS PROBLEM, BUT INCONVENIENCES, ADDITIONAL OUT OF POCKET COSTS, TIME WASTED AND THE HASSLES OF DEALING WITH THE MANUFACTURE. THIS PROBLEM WILL NOT GO AWAY UNLESS NHTSA DOES SOMETHING. THANK YOU FOR YOUR ATTENTION TO THIS IMPORTANT ISSUE. *NLM
WE ARE IN A DISUPUTE WITH DIALMERCHRYSLER REGARDING A ENGINE REPAIR WITH OUR 1999 JEEP GRAND CHEROKEE LAREDO. ON DEC. 23, 2002 WE BROKE DOWN ON THE HIGHWAY BECAUSE A ROCKER ARM SPRING BROKE CAUSING A ROD TO BREAK THROUGH THE VALVE COVER AND DROP DOWN INTO THE ENGINE CAUSING $1600 IN DAMAGE. THE JEEP HAS 43,000 MILES ON IT AND IS NO LONGER UNDER WARRANTY. WE PURCHASED THE JEEP IN FEB. 2002 AND SINCE THAT TIME WE HAVE REPLACED THE ROTORS, A LEAKING SEALS AND NOW THE ENGINE PROBLEM. WHEN WE APPROACHED CHRYSLER ABOUT POSSIBLE ASSISTANCE WITH THE REPAIR BILL, WE WERE TOLD THAT THERE WAS NO PREVIOUS HISTORY OF ENGING PROBLEMS AND WE DID NOT PURCHASE THE EXTENDED WARRANTY SO THEY WOULD NOT HELP US. OUR POINT IS THAT IT WOULD HAVE BEEN DOUBTFUL THAT THE ENGINE WOULD HAVE HAD THIS KIND OF PROBLEM (NOR SHOULD IT HAVE THIS PROBLEM) WITH SUCH LOW MILES. ALSO, WE WERE NEVER OFFERED AN EXTENDED WARRANTY AT TIME OF PURCHASE. WHEN WE DISCUSSED THIS WITH THE SALESMAN HE STATED THAT COST WAS AN ISSUE WHEN BUYING THE JEEP SO HE DIDN'T WANT THE PRICE TO BE ANY HIGHER. ISN'T COST ALWAYS THE ISSUE WHEN BUYING A NEW CAR AND SHOULDN'T WE HAVE BEEN OFFERED A CHANCE TO PURCHASE THE WARRANTY? WE FEEL THAT A $6 SPRING SHOULDN'T CAUSE $1600 TO AN ENGINE ANYHOW. IS THERE ANY WAY YOU COULD BE OF HELP TO US?
WHILE DRIVING AT 40 MPH, AND UPON PRESSING DOWN ON BRAKE, VEHICLE SHAKS VERY HARD, ROTORS APPEAR TO BE VERY WORN, VEHICLE HAS BEEN TAKEN TO DEALER APPROXIMATELY 5 TIMES ALREADY. *AK CONSUMER ALSO STATED THERE IS A TICKING NOISE FROM ENGINE WHEN STARTING UP,STEERING DAMPER AND DRAG LINK ASSEMBLY WERE LOOSE,TRANSMISSION SHIFTS HARD INTO REVERSE, RIGHT REAR TURN SIGNAL BULB WAS REPLACED, VEHICLE BEGAN TO OVERHEAT, RIGHT SIDE MIRROR WAS CRACKED,SPEAKER WAS INOPERATIVE, THE TRIM ON THE DOOR PANEL WAS LOOSE, EXHAUST SYSTEM WAS LOUD, PARKING BRAKE NEEDED TO BE ADJUSTED, PASSENGER SIDE SEAT BELT WAS INOPERATIVE, PASSENGER WIPER BLADE WAS NOT CLEANING THE WINDOW, KEYLESS ENTRY REMOTE WAS INOPERATIVE*SLC
CHRYSLER IS SELLING ALL GRAND CHEROKEES WITH ALUMINUM RIMS, WHICH BEND WHEN DRIVEN OFF ROAD, IT IS A 4 WHEEL DRIVE VEHICLE. I FEEL THAT WHEN I DRIVE BACK ON ROAD, AT HIGHWAY SPEEDS, THE TIRES MAY COME OFF OF THE BEND RIMS. CHRYSLER WILL NOT REPLACE THEM WITH STEEL RIMS, NOR WAS EVEN AWARE THAT HTE RIMS SOLD WOULD NOT WORK OFF ROAD.*AK
NO TRUCK
ALUMN. WHEEL BROKE IN 2 PIECES WHILE DRIVING-RUBBER STAYED ON WHEEL
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .