1999 Jeep Grand Cherokee Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Jeep Grand Cherokee, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes62530.4%
- Transmission29214.2%
- Visibility1658.0%
- Engine1437.0%
- Interior & seats1135.5%
- Powertrain (other)1115.4%
- Fuel system854.1%
- Airbags834.0%
- Electrical834.0%
- Suspension763.7%
- Driver assistance613.0%
- Steering532.6%
- Body & structure331.6%
- Exterior lighting331.6%
- Tires & wheels311.5%
- Seat belts281.4%
- Other / unspecified190.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
BOTH FRONT BRAKE CALIPERS AND LEFT REAR CALIPER SEIZED CAUSING OVERHEATING TO THE ENTIRE BRAKING SYSTEM. IT ALSO CAUSED ROTOR DAMAGE,DISC DAMAGE AND BRAKE PAD DAMAGE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I AM NOT SURE IF IT HAPPENS WHEN I AM DRIVING OR STATIONARY. I HAVE HAD TO REPLACE MY PADS ONCE A YEA SINCE I HAVE OWNED THE VEHICLE AND I HAVE REPLACED THE HUBS DISCS AND ROTATERSTWICE. I AM PREPARING TO REPLACE ALL OF THESE COMPONENTS FOR THE THIRD TIME AND WILL ALSO REPLACE THE RUBBER BRAKE LINES. I HAVE BEEN RESEARCHING THIS VEHICLE AND HAVE COME TO THE CONCLUSION THAT THERE IS A SEVERE PROBLEM WITH THE BRAKING SYSTEM. IN MY OPINION IT IS ONLY A MATTER OF TIME BEFORE SOMEONE LOSES THEIR LIFE FROM THIS DEFECT.
THE DRIVER'S SIDE ELECTRIC SEAT BRACKET HAS BROKEN IN TWO PLACES MAKING THE SEAT WOBBLE. ALSO, THE PASSENGER SIDE BRAKE CALIPER HAS AN ABS PROBLEM
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE GEAR SHIFT BOX WAS BUMPED AND THE VEHICLE SHIFTED OUT OF GEAR. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
MY 1999 JEEP GRAND CHEROKEE LIMITED W/42,000 MILES. YES . NOT A TYPO . 42,000, ORIGNAL OWNER & "SCARED TO DEATH" TO DRIVE THIS SUV. I HAVE ALOT OF THE ALREADY PROBLEMS, THAT HAVE BEEN REPORTED. HAD TO PAY MANY, W/MY OWN CASH. THIS SUV SCHOULD HAVE CAME IN 1 COLOR "LEMON YELLOW". IT IS AN ACCIDENT WATNG TO HAPPEN. THE RECENT PROBLEM IS NOW I HAVE NO A/C-HEAT OR DEFROSTER. THS IS DUE, TO FAILURE OF THE AUTOMATIC TEMP CONTROL TO WORK. I T STARTED 1ST BY INTERMITTENTLY WORKING, TILL NOW NOT WORKING AT ALL, THIS IS JUST 1 MORE, TO THE LIST , OF MANY OTHER PROBLEMS. I DON'T THINK THAT IT IS AN COINCIDENCE THAT ALL MY ISSUE HAVE HAPPENNED, ALMOST EXACTLY, IN THE ORDER, OF ALL THE OTHER COMPLAINTS. I CAN'T UNDESTAND HOW A COMPANY CAN GET AWAY W/THIS. THIS NEW PROBLEM CAN COST UP TO $2000, IF IT IS, LIKE PREVIOUS REPORTED PROBLEMS, HAPPENS TO BE THE "BLEND DOORS". AS A HANDICAPPED DRIVER I DRIVE LESS THAN 4,000 MILES A YEAR. THIS IS THE ONLY AUTO I DRIVE, THUS THE MANY, MANY PROBS HAVE YET TO RAISE THIER HEAD. I HAVE READ ALMOST ALL COMPLAINTS(TOO MANY TO READ) THIS SUV SCHOULD BE A "TOTAL RECALL, I HAVE NEVER HEARD MORE COMPLAINTS & PROBLEMS, IN MY LIFE, FOR ANY AUTOMOBILE. THIS SUV SCHOULD BE STUDIED & RESEACHED, ON "HOW NOT TO BUILD AN AUTOMOBILE. JUST READ THE MANY COMPLAINTS HERE & ON THE INTERNET. WE ARE NOT MAKING THIS STUFF UP. I DON'T KNOW HOW THEY STAYED IN BUSINESS AS LONG AS THEY DID. WE, THE TAXPAYERS, BAILED THEM OUT. WHO IS BAILING OUT ALL THE OWNERS, OF THIS "DEATH-TRAP"? IF THAT IS NOT ABSURD ENUFF, MANY PROBLEMS COULD HAVE BEEN REPAIRED, BY JEEP & STILL CAN. WHAT IS THE PURPOSE, OF NHSTA, IF NOT TO INTERVENE? YOU HAVE ALL THE COMPLAINTS. HUNDREDS OF THEM. YOU HAVE THEM POSTED, YET, WE TAXPAYERS/OWNERS SAFETY, HAS BEEN AT RISK EVER SINCE THIS SUV WAS DRIVEN OUT OF THE SHOWROOM. HOW DID YOU NOT MAKE A RECALL ON THE ROTOR/BRAKES ISSUE WHICH WAS REPORTED AT 3,000 MILES? I AM SO FRUSTRATED. IS BRAKING PROBLEMS NOT A SAFETY ISSUE? PLEASE, HELP US! *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I HAVE OWNED 8 JEEPS AND NOW HAVE A BEAUTIFUL DEALERSHIPL MAINTAINED GRAND CHEROKEE LIMITED 4.7L IN MY DRIVEWAY WITH A BAD ENGINE. AT 100K A ROD BEARING WENT BAD AND AFTER THAT WAS FIXED BY ME WITH GREAT EXPENSE IT NOW SITS IN THE DRIVEWAY WITH LOW COMPRESSION AND WILL NOT START. I HAVE SEARCHED AND FOUND HUNDREDS OF ADS WITH BLOWN ENGINES JUST IN MY AREA OF SOUTHERN CALIFORNIA. THERE SEEMS TO BE SOME COMMON DESIGN FLAWS IN THE 4.7L THAT CHRYSLER CORPORATION HAS BEEN HIDING AND WE THE PEOPLE HAVE BEEN PAYING FOR IT. DEALERS DENY ANY PROBLEMS BUT YET ON ANY GIVEN DAY THE CLASSIFIES ARE FULL OF THEM. I LOVE THE VEHICLE IN GENERAL THAT'S WHY I HAVE OWNED SO MANY BUT FEEL TAKEN ADVANTAGE OF AND CAN'T AFFORD TO DRIVE A CHRYSLER PIECE OF CRAP ANYMORE. I WAS STRANDED ON THE HIGHWAY LIKE MANY OF US WERE AND PUT IN A PERILOUS SITUATIONS BECAUSE OF IT WITH FAMILY IN THE CAR PLUS I WAS ON CRUTCHES . CHRYSLER SHOULD BEING OFFERING ASSISTANCE BECAUSE OF THEIR FAULTS. I ALSO JUST GOT DONE REPAIRING THE FAULTY BLEND DOOR BECAUSE OF THE LACK OF VISIBILITY.
DEFROSTER DOES NOT CLEAR WINDSHIELD, BLOWER WORSENS FOG. AFTER BRIEF USE OF VEHICLE CONDENSATION BUILDS ON PASSENGER SIDE OF WINDSHIELD AND PROHIBITS CLEAR VISION.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
YOU ARE DRIVING ALONG ON A HIGHWAY DOING 70 MILES PER HOUR AND THE CAR STARTS STOPPING THIS TIME YOU BARELY GET ONTO THE SHOULDER. OR, YOU ARE DRIVING ALONG THE CAR STOPS YOU PUT ON YOUR FLASHERS AND YOU HEAR THE TRUCKS BEHIND YOU BREAKING AND SLIDING TO THE SIDE OF THE ROAD. I WAS IN MOTION AT LEAST TEN OF THE TIMES THE JEEP DECIDED TO STOP. I HAVE HAD MY GRANDS IN THERE ALL UNDER FIVE WHEN WE ALMOST DIED BUT BECAUSE I AM ON A FIXED INCOME WITH A 1999 JEEP GRAND CHEROKEE THAT YOU SWEAR BY I AM JUST OUT OF LUCK AS YOUR DEALERS ALL SAY THEY DO NOT FIX ANYTHNG THAT OLD I AM GUESSING, AS THEY COULD ONLY FIX IT FOR TEN YEARS IT SHOULD HAVE ONLY LASTED TEN YEARS. THE LAST TIME IT HAPPENED I WAS SITTING IN A PARKING LOT WAITING FOR A TOW FOR SEVEN HOURS WHEN I FINALLY CALLED MY SON TO PICK UP HIS CHILDREN AND I HAD TO STAY ANOTHER FOUR HOURS ON MARCH 15, 2020. FINALLY GOT IT TOWED TO HIS HOUSE WHERE IT STILL SITS AS EVERYONE OF YOUR DEALERSHIPS HAVE REASONS FOR WHY THEY DO NOT FIX CARS OVER TEN YEARS OLD. PERHAPS PART OF YOUR MARKETING SHOULD SAY AFTER TEN YEARS YOU SHOULD THROW IT AWAY BECAUSE WE ARE NOT GOING TO FIX IT.
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
AT APPROXIMATELY 137,000 MILES, THE DRIVER'S SEAT FRAME SNAPPED AT TWO POINTS, CAUSING THE SEAT TO ROCK FROM SIDE TO SIDE WHEN ENTERING/EXITING AND WHEN MAKING SHARP TURNS. SINCE IT IS NOT ATTACHED TO THE FRAME AT THAT POINT, IT WILL NOT PASS INSPECTION. I WAS IN MOTION ON A BUSY CITY STREET ON THE WAY TO SCHOOL WHEN THE SEAT GAVE WAY AND STARTED MOVING.
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
1ST ISSUE IS THE SEAT BELT BUCKLES ARE ALMOST IMPOSSIBLE TO DISENGAGE. THEY HANG UP SO BAD OUR 10 YR OLD GRAND DAUGHTER NEEDS HELP TO REMOVE THE BELT. THE BELT FOR THE DRIVER HAS SAME ISSUE TO WHERE IT IS EVEN DIFFICULT FOR AN ADULT TO GET IT TO UNLATCH. 2ND ISSUE IS THE TRANSMISSION SLIPS WHEN SHIFTING FROM 2ND TO 3RD WHEN COLD. WHEN IT HAS BEEN DRIVEN FOR A FEW MILES IT SHIFTS NORMAL. THIS APPEARS TO BE A PROBLEM A LOT OF JEEP OWNERS HAVE. IT IS A NOTED PROBLEM IN OTHER CHRYSLER VEHICLES WITH THE 42RE TRANSMISSION. THIS ISSUE SHOULD BE ADDRESSED SINCE IT IS SO WIDE SPREAD.
MY COMPLAINT INVOLVING MY VEHICLE AND ITS NOW DEFECTED PARTS OR UNSAFE STATUS TO OPERATE IS DUE TO MECHANICAL WORKMANSHIP. I PURCHASED MY VEHICLE 3 YEARS AGO. NEVER HAD MAJOR PROBLEMS WITH IT AND MAINTAINED IT WELL AND REGULAR TUNE-UPS. I INVESTED IN BUYING ALL PARTS NEEDED AS TIME WELL WARE AND TARE. IM NOT TOO FAMILIAR WITH AUTO PARTS OR WORK BUT AS IM PUTTING MORE MONEY INTO "NEW PARTS" MY CAR SEEMS TO SLOWLY CONTINUE TO FAIL. ALL I KNOW IS I RELIED ON CERTAIN MECHANICS TO IMPROVE THE CONDITION OF MY CAR. I HAD A OPERABLE VEHICLE UNTIL I DROVE INTO THIS AUTO SHOP AND LEFT HAVING TO TOW IT OUT. I SIMPLY ASKED TO CHANGE FRONT BRAKE PADS, ROTERS, AND IGNITION SWITCH (ELECTRICAL PART). IM TOLD TO PURCHASE OTHER PARTS THAT INCLUDE SCREWS, STEERING COLUMN, AND KEY LOCKSMITH/ FEES. NOTHING GOT RESOLVED AND ELECTRICAL EVERYTHING STOPS WORKING. JEEPS FRONT DRIVER TIRE STAYS ON A FLAT AND TO MAKE MATTERS WORSE A CHRYSLER DEALERSHIP IS THE ONLY PLACE THAT CAN FIX THIS. THE MECHANIC SPOKE TO THE DEALERSHIP AND FINALLY SEEMED TO HAVE IT FIGURED OUT. $50 WAS THE PRICE I WAS TOLD I WOULD BE LEFT WITH. AFTER RUNNING TEST AND DIAGNOSTICS, PRICES CHANGED AND MORE WORK WAS NEEDED. ITS BEEN A LITTLE OVER 2 MONTHS SINCE IVE BEEN WITHOUT. NOW IM TOLD I NEED TO PAY IN FULL $1500 BEFORE THEY WILL WORK ON MY VEHICLE. I HAVENT BEEN OFFERED A RENTAL MUCHLESS BEEN SATISFIED WITH THE WORK DONE. I FEEL LIKE MY CAR HAS BEEN STRIPPED OF PAID PARTS. IVE LOOKED ONLINE FOR ADVICE AND HELP AS WHAT I SHOULD DO BUT NO ACTION HAS BEEN DONE. I WOULD APPRECIATE AND GREATLY BE THANKFUL FOR SOMEONE TO LOOK INTO THE SAFETY AND WORK PERFORMED TO MY JEEP. AS FOR THE RECALLS THE SERVICE TECH NAMED OFF SEVERAL THAT HE STATED WERE TAKEN CARE OF. TO MY KNOWLEDGE IVE NEVER BEEN AWARE OF ANY.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Found that there is a plastic fuel tank mounted behind the rear axle hanging down below the bumper and was told if I get rear ended it could cause an explosion that would need to have a hitch receiver installed to protect the fuel tank
I HAVE A LEAK IN MY GAS TANK. I STOPPED AT A GAS STATION TO PUT GAS IN IT AND NOTICED A LEAK COMING FROM MY GAS TANK BEFORE I STARTED FILLING IT. IT WAS DRIPPING OFF GAS TANK COVER....
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I HAVE A LEAK IN MY GAS TANK. I STOPPED AT A GAS STATION TO PUT GAS IN IT AND NOTICED A LEAK COMING FROM MY GAS TANK BEFORE I STARTED FILLING IT. IT WAS DRIPPING OFF GAS TANK COVER....
TAKATA RECALL....MY DASH BOARD "AIR BAG" WARNING RED LIGHT HAS BEEN ON FOR OVER A YEAR AND NOONE KNOWS WHY! IS IT BECAUSE MY AIR BAGS ARE TAKATA? I HAVE NOT BEEN IN AN ACCIDENT AND THEY HAVE NEVER POPPED OUT! HOW DOES ONE KNOW THEIR STATUS ON THIS 1999 JEEP?
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUCK SEEMS TO PULL TO THE LEFT
"TAKATA RECALL" TO BE TRUTHFULLY HONEST NOTHING ABOUT THIS JEEP IS SAFE I DIDN'T KNOW THAT I COULD PUT IN A RECALL FOR THIS JEEP BECAUSE I THOUGHT IT WAS TOO OLD AND TOO LATE ANYWAY SENSORS ARE HORRIBLE NO TURNING SIGNALS , MY BELT ASSEMBLY BREAKS A PART WHILE DRIVING RADIATOR GETS REALLY HOT TO THE POINT OF SMOKING EVEN WHEN MY COOLANT IS FULL I HAVE SUN ROOF PROBLEMS BECAUSE WATER LEAKS THROUGH IT AND FLOODS THE DRIVER AND PASSENGER SIDE TRUNK WILL NOT OPEN MY SUSPENSION IS IN GREAT NEED OF HELP IT DOESN'T EVEN BOUNCE , ALOT OF SAFETY PROBLEMS BUT LIKE I SAID DIDN'T KNOW I COULD FOR FILE FOR A RECALL SO I'M HOPING THAT THIS CAN GET RECALLED.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
MY JEEP VIOLENTLY SHAKES WHEN I'M DRIVING SPEEDS OF 50+ AND IT IS VERY DANGEROUS BECAUSE AS WE ALL KNOW HIGHWAYS AND FREEWAYS ARE SPEEDS BETWEEN 55 AND 70 AND I CANNOT DRIVE OVER 50. THE OTHER DAY IT STARTED TO SHAKE SO BAD THAT I HAD TO PULL OVER AND ALMOST HIT THE CEMENT GUARD RAIL. I HAVE TO TRANSPORT MY GRANDCHILDREN FROM TIME TO TIME AND GOD FORBID ANYTHING HAPPEN TO THEM CHRYSLER WILL BE RESPONSIBLE. I HAVE DONE RESEARCH AND THIS ISSUE IS CALLED THE DEATH WOBBLE AND IS THE PERFECT NAME FOR IT. THEY NEED TO DO A RECALL ON THIS ISSUE BEFORE SOMEONE GETS KILLED. PLEASE MAKE CHRYSLER DO THE RIGHT THING AND FIX THIS PROBLEM.
EXCESSIVE ENGINE KNOCKING WITH POWER LOSS AND ABNORMAL DRIVING CAPABILITES. SOUNDS LIKE BAD INTERNALS. SUSPENSION CAUSES "DEATH WOBBLE" AT CRUISING SPEEDS. ENGINE HAPPENS ANYTIME ENGINE IS RUNNING PRODUCING LARGE QUANTITIES OF SMOKE FROM TAILPIPE.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
"TAKATA RECALL" TO BE TRUTHFULLY HONEST NOTHING ABOUT THIS JEEP IS SAFE I DIDN'T KNOW THAT I COULD PUT IN A RECALL FOR THIS JEEP BECAUSE I THOUGHT IT WAS TOO OLD AND TOO LATE ANYWAY SENSORS ARE HORRIBLE NO TURNING SIGNALS , MY BELT ASSEMBLY BREAKS A PART WHILE DRIVING RADIATOR GETS REALLY HOT TO THE POINT OF SMOKING EVEN WHEN MY COOLANT IS FULL I HAVE SUN ROOF PROBLEMS BECAUSE WATER LEAKS THROUGH IT AND FLOODS THE DRIVER AND PASSENGER SIDE TRUNK WILL NOT OPEN MY SUSPENSION IS IN GREAT NEED OF HELP IT DOESN'T EVEN BOUNCE , ALOT OF SAFETY PROBLEMS BUT LIKE I SAID DIDN'T KNOW I COULD FOR FILE FOR A RECALL SO I'M HOPING THAT THIS CAN GET RECALLED.
MY COMPLAINT INVOLVING MY VEHICLE AND ITS NOW DEFECTED PARTS OR UNSAFE STATUS TO OPERATE IS DUE TO MECHANICAL WORKMANSHIP. I PURCHASED MY VEHICLE 3 YEARS AGO. NEVER HAD MAJOR PROBLEMS WITH IT AND MAINTAINED IT WELL AND REGULAR TUNE-UPS. I INVESTED IN BUYING ALL PARTS NEEDED AS TIME WELL WARE AND TARE. IM NOT TOO FAMILIAR WITH AUTO PARTS OR WORK BUT AS IM PUTTING MORE MONEY INTO "NEW PARTS" MY CAR SEEMS TO SLOWLY CONTINUE TO FAIL. ALL I KNOW IS I RELIED ON CERTAIN MECHANICS TO IMPROVE THE CONDITION OF MY CAR. I HAD A OPERABLE VEHICLE UNTIL I DROVE INTO THIS AUTO SHOP AND LEFT HAVING TO TOW IT OUT. I SIMPLY ASKED TO CHANGE FRONT BRAKE PADS, ROTERS, AND IGNITION SWITCH (ELECTRICAL PART). IM TOLD TO PURCHASE OTHER PARTS THAT INCLUDE SCREWS, STEERING COLUMN, AND KEY LOCKSMITH/ FEES. NOTHING GOT RESOLVED AND ELECTRICAL EVERYTHING STOPS WORKING. JEEPS FRONT DRIVER TIRE STAYS ON A FLAT AND TO MAKE MATTERS WORSE A CHRYSLER DEALERSHIP IS THE ONLY PLACE THAT CAN FIX THIS. THE MECHANIC SPOKE TO THE DEALERSHIP AND FINALLY SEEMED TO HAVE IT FIGURED OUT. $50 WAS THE PRICE I WAS TOLD I WOULD BE LEFT WITH. AFTER RUNNING TEST AND DIAGNOSTICS, PRICES CHANGED AND MORE WORK WAS NEEDED. ITS BEEN A LITTLE OVER 2 MONTHS SINCE IVE BEEN WITHOUT. NOW IM TOLD I NEED TO PAY IN FULL $1500 BEFORE THEY WILL WORK ON MY VEHICLE. I HAVENT BEEN OFFERED A RENTAL MUCHLESS BEEN SATISFIED WITH THE WORK DONE. I FEEL LIKE MY CAR HAS BEEN STRIPPED OF PAID PARTS. IVE LOOKED ONLINE FOR ADVICE AND HELP AS WHAT I SHOULD DO BUT NO ACTION HAS BEEN DONE. I WOULD APPRECIATE AND GREATLY BE THANKFUL FOR SOMEONE TO LOOK INTO THE SAFETY AND WORK PERFORMED TO MY JEEP. AS FOR THE RECALLS THE SERVICE TECH NAMED OFF SEVERAL THAT HE STATED WERE TAKEN CARE OF. TO MY KNOWLEDGE IVE NEVER BEEN AWARE OF ANY.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUCK SEEMS TO PULL TO THE LEFT
STEERING WHEEL AND FRONT OF CAR SHAKES VIOLENTLY.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Found that there is a plastic fuel tank mounted behind the rear axle hanging down below the bumper and was told if I get rear ended it could cause an explosion that would need to have a hitch receiver installed to protect the fuel tank
I PURCHASED THIS JEEP AND NOT EVEN A MONTH AFTER HAVING IT CUT OFF WITH DRIVING DOWN THE ROAD. IT WILL SAY I HAVE NO GAS AND THE TANK WILL BE FULL. AT TIMES IT WOULD START OTHER TIMES IT HAD TO BE TOWED (3 TIMES IN FACT). THIS HAS HAPPENED 5 OR 6 TIMES AT ALL DIFFERENT SPEEDS. I TOOK IT TO A DEALERSHIP 450.00 LATER STILL HAD THE PROBLEM. THIS IS VERY SCARY FOR THE JEEP TO SHUT OFF WHILE DRIVING. I HAVE TWO SMALL CHILDREN. I AM WONDERING HOW IS THERE NOT RECALL FOR THIS. AS I HAVE READ CLEARLY THIS IS NOT JUST MY JEEP. THIS IS A HUGE SAFETY CONCERN. ANOTHER THING I ALSO NOTICE I CAN HIT A BUMP THEN IT BEEPS AND TELLS ME MY HOOD IS OPEN. WHICH IT IS NOT. I LOVE MY JEEP BUT CANT ENJOY IT BC SCARED THAT IT WILL CUT OFF AT ANYTIME. *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE BRAKE LIGHTS WOULD NOT OPERATE WHEN THE HEADLIGHTS WERE TURNED ON. AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE EXAMINED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
DT*: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY PIECES OF RUBBER WERE NOTICED ON THE DRIVEWAY. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED DUE THERE WERE CHUNKS OF RUBBER FALLING FROM THE THREAD OF ALL FOUR TIRES AND THE TIRES NEEDED TO BE REPLACED.
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON A NORMAL HIGHWAY, A TIRE FAILURE WAS NOTICED. NO WARNING SIGNAL ALERTED THE CONTACT. THE REAR LEFT TIRE BLEW OUT AFTER TREAD SEPARATION AND THE VEHICLE SUSTAINED BODY DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE REAR RIGHT TIRE'S TREAD HAD SEPARATED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE TIRE WAS A DUNLOP P235/70R16.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
1ST ISSUE IS THE SEAT BELT BUCKLES ARE ALMOST IMPOSSIBLE TO DISENGAGE. THEY HANG UP SO BAD OUR 10 YR OLD GRAND DAUGHTER NEEDS HELP TO REMOVE THE BELT. THE BELT FOR THE DRIVER HAS SAME ISSUE TO WHERE IT IS EVEN DIFFICULT FOR AN ADULT TO GET IT TO UNLATCH. 2ND ISSUE IS THE TRANSMISSION SLIPS WHEN SHIFTING FROM 2ND TO 3RD WHEN COLD. WHEN IT HAS BEEN DRIVEN FOR A FEW MILES IT SHIFTS NORMAL. THIS APPEARS TO BE A PROBLEM A LOT OF JEEP OWNERS HAVE. IT IS A NOTED PROBLEM IN OTHER CHRYSLER VEHICLES WITH THE 42RE TRANSMISSION. THIS ISSUE SHOULD BE ADDRESSED SINCE IT IS SO WIDE SPREAD.
MANY TIMES IT IS ALMOST IMPOSSIBLE TO UNLATCH EITHER THE PASSENGER OR DRIVER SEAT BELT WITHOUT MUCH TUGGING AND PULLING. IN AN EMERGENCY SITUATION, THIS COULD BE CATASTROPHIC. MY DEALER HAS NO RECOMMENDATION. WHEN I TURN MY STEERING WHEEL, USUALLY TO THE RIGHT, THE AIR BAG NOTIFICATION SIGNAL WILL COME ON, INDICATING THE AIR BAG IS NOT INFLATED PROPERLY. THIS SEEMS TO ME TO BE A SAFETY ISSUE, BUT THE DEALER SAYS THERE IS NO RECALL AND HAS QUOTED ME ABOUT $1000 TO REPAIR THIS SITUATION. I AM THE ORIGINAL OWNER, AND THE CAR HAS NEVER BEEN IN AN ACCIDENT WHERE THE AIR BAG WAS DEPLOYED. I HAVE CHECKED ONLINE AND MANY OTHERS HAVE THIS SAME PROBLEM WITH THEIR 1999 JEEP GRAND CHEROKEES. *TR
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
ON A RECENT DAY-LONG TRIP, THE ELECTRIC SEAT HEATER ON DRIVER'S SIDE OVERHEATED, CAUSING A 4" DIAMETER BADLY BLISTERED BURN ON THE BACK OF MY LEG. A RECALL FOR THIS DEFECT WAS ISSUED ON 4/7/2009 FOR 2001-2004 MODELS (NHTSA CAMPAIGN NUMBER: 09V117000 ), BUT I WAS NOT ABLE TO FIND ONE FOR THE 1999 GRAND CHEROKEE LIMITED. THE LOCAL DEALER (LITHIA IN GRANTS PASS, OR) REQUESTED I SUBMIT THIS SO HE CAN MAKE THE PROPER REPAIRS FREE OF CHARGE AS SPECIFIED FOR THE 2001-2004 MODELS. *TR
MY 1999 JEEP GRAND CHEROKEE LIMITED'S HEATER CONTROL UNIT HAS BECOME FAULTY. THE HEAT DOES NOT WORK ON ANY SETTING, AND OUTSIDE COLD AIR COMES INTO THE CABIN WITH ZERO CONTROL. THIS IS MAKING VISIBILITY VERY POOR DUE TO LACK OF DEFROSTING THE FRONT WINDSHIELD. I BROUGHT IT TO THE DEALER, AND THEY INFORMED ME THAT IT WAS DUE TO A POOR "DESIGN" FROM THE FACTORY. THEY TOLD ME THAT IT WAS GOING TO COST $1,766.00 PLUS TAX TO REPAIR THIS PROBLEM. I FEEL THAT THERE SHOULD BE A RECALL ISSUED TO FIX THIS PROBLEM SEEING IT BECOMES A SAFETY RISK DUE TO POOR VISIBILITY. *TR
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUCK SEEMS TO PULL TO THE LEFT
VEHICLE BOUGHT BRAND NEW FOR JEEP DEALER. ONLY HAS 92,000 MILES. WIFE HAD A FLAT TIRE MONDAY JUNE 17TH. CALLED FOR A TOW TRUCK TO PUT SPARE TIRE ON. REFUSED BECAUSE VEHICLE CAME WITH A 17IN SPARE .TIRES ARE 225 75 16 IN FROM FACTORY. SPARE HAS NEVER BEEN INSTALLED. HAS ALL STICKERS ON RIM, WRITING ON TIRE NO MARKS OF INSTALLING. POLICE OFFICER TOLD MY WIFE IF HE HAD SEEN IT ON VEHICLE SHE WOULD HAVE BEEN GIVEN A TICKET FOR A UNSAFE TIRE. CONTACTED BOTH DEALER AND JEEP. WOULD NOT DO ANYTHING. IF THIS VEHICLE CAME WITH WRONG SPARE, HOW MANY OTHER VEHICLES HAVE AND WHERE DRIVEN AND CAUSED ACCIDENT. THERE IS PROBABLY LESS THAN 2 IN OF CLEARANCE. SOMEBODY WHO JUST PUTS IT ON MAY NOT NOTICE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .