RoadVitals

1999 Jeep Grand Cherokee Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
61
Latest Jun 5, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 1,638 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
13
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1999 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 61 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

The 25 most recent of 61, in the owner's own words

Driver assistanceElectricalEngine
Filed Jun 5, 2019

"TAKATA RECALL" TO BE TRUTHFULLY HONEST NOTHING ABOUT THIS JEEP IS SAFE I DIDN'T KNOW THAT I COULD PUT IN A RECALL FOR THIS JEEP BECAUSE I THOUGHT IT WAS TOO OLD AND TOO LATE ANYWAY SENSORS ARE HORRIBLE NO TURNING SIGNALS , MY BELT ASSEMBLY BREAKS A PART WHILE DRIVING RADIATOR GETS REALLY HOT TO THE POINT OF SMOKING EVEN WHEN MY COOLANT IS FULL I HAVE SUN ROOF PROBLEMS BECAUSE WATER LEAKS THROUGH IT AND FLOODS THE DRIVER AND PASSENGER SIDE TRUNK WILL NOT OPEN MY SUSPENSION IS IN GREAT NEED OF HELP IT DOESN'T EVEN BOUNCE , ALOT OF SAFETY PROBLEMS BUT LIKE I SAID DIDN'T KNOW I COULD FOR FILE FOR A RECALL SO I'M HOPING THAT THIS CAN GET RECALLED.

NHTSA ID
11218014
Incident
Jun 5, 2019
Mileage
203,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Sep 8, 2016

MY COMPLAINT INVOLVING MY VEHICLE AND ITS NOW DEFECTED PARTS OR UNSAFE STATUS TO OPERATE IS DUE TO MECHANICAL WORKMANSHIP. I PURCHASED MY VEHICLE 3 YEARS AGO. NEVER HAD MAJOR PROBLEMS WITH IT AND MAINTAINED IT WELL AND REGULAR TUNE-UPS. I INVESTED IN BUYING ALL PARTS NEEDED AS TIME WELL WARE AND TARE. IM NOT TOO FAMILIAR WITH AUTO PARTS OR WORK BUT AS IM PUTTING MORE MONEY INTO "NEW PARTS" MY CAR SEEMS TO SLOWLY CONTINUE TO FAIL. ALL I KNOW IS I RELIED ON CERTAIN MECHANICS TO IMPROVE THE CONDITION OF MY CAR. I HAD A OPERABLE VEHICLE UNTIL I DROVE INTO THIS AUTO SHOP AND LEFT HAVING TO TOW IT OUT. I SIMPLY ASKED TO CHANGE FRONT BRAKE PADS, ROTERS, AND IGNITION SWITCH (ELECTRICAL PART). IM TOLD TO PURCHASE OTHER PARTS THAT INCLUDE SCREWS, STEERING COLUMN, AND KEY LOCKSMITH/ FEES. NOTHING GOT RESOLVED AND ELECTRICAL EVERYTHING STOPS WORKING. JEEPS FRONT DRIVER TIRE STAYS ON A FLAT AND TO MAKE MATTERS WORSE A CHRYSLER DEALERSHIP IS THE ONLY PLACE THAT CAN FIX THIS. THE MECHANIC SPOKE TO THE DEALERSHIP AND FINALLY SEEMED TO HAVE IT FIGURED OUT. $50 WAS THE PRICE I WAS TOLD I WOULD BE LEFT WITH. AFTER RUNNING TEST AND DIAGNOSTICS, PRICES CHANGED AND MORE WORK WAS NEEDED. ITS BEEN A LITTLE OVER 2 MONTHS SINCE IVE BEEN WITHOUT. NOW IM TOLD I NEED TO PAY IN FULL $1500 BEFORE THEY WILL WORK ON MY VEHICLE. I HAVENT BEEN OFFERED A RENTAL MUCHLESS BEEN SATISFIED WITH THE WORK DONE. I FEEL LIKE MY CAR HAS BEEN STRIPPED OF PAID PARTS. IVE LOOKED ONLINE FOR ADVICE AND HELP AS WHAT I SHOULD DO BUT NO ACTION HAS BEEN DONE. I WOULD APPRECIATE AND GREATLY BE THANKFUL FOR SOMEONE TO LOOK INTO THE SAFETY AND WORK PERFORMED TO MY JEEP. AS FOR THE RECALLS THE SERVICE TECH NAMED OFF SEVERAL THAT HE STATED WERE TAKEN CARE OF. TO MY KNOWLEDGE IVE NEVER BEEN AWARE OF ANY.

NHTSA ID
10904686
Incident
Jun 21, 2016
Driver assistance
Filed Nov 17, 2015

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT ACCELERATED INDEPENDENTLY AND THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10794506
Incident
Nov 17, 2015
Mileage
175,000 mi
Driver assistanceEngineSteering
Filed Jul 27, 2015

OUT OF KNOW WHERE THE ENGINE JUST STARTED KNOCKING, AND THE SMELL OF GAS AND THE STEERING WHEEL STARTED ACTING OUT OF CONTROL. I HAD TO PARK IT AND GET ANOTHER CAR. BUT I STILL HAVE IT BECAUSE I REALLY LIKE MY JEEP!

NHTSA ID
10744069
Incident
May 13, 2013
Mileage
185,000 mi
BrakesDriver assistanceFuel system
Filed Nov 18, 2014
Crash reported

WENT TO BACK CAR OUT OF THE GARAGE, WHEN THE CAR WAS PUT IN REVERSE, IT IMMEDIATELY ACCELERATED ON ITS OWN AND SHOT BACK APPROXIMATELY 60 YARDS, HIT OUR BASKETBALL POLE AND DAMAGED THE DRIVER DOOR AND RT. FRONT QUARTER PANEL. UNABLE TO STOP IT WITH FOOT ON BRAKE!!!! *TR

NHTSA ID
10659067
Incident
Nov 17, 2014
Mileage
216,000 mi
Driver assistanceEngineFuel system
Filed Sep 22, 2014

FIRST INCIDENT ROUGH IDLING,SECOND INCIDENT TRYING TO QUIT ON MY WAY OUT OF TOWN, THIRD INCIDENT ON MY WAY TO WORK. HAD OXYGEN SENSOR REPLACED 2 OR 3 TIMES AND THAT HAS STILL NOT FIXED THE PROBLEM ! COME TO A STOP AT A RED LIGHT AND THE CAR FEELS LIKE IT'S SPUTTERING TO QUIT ,! *TR

NHTSA ID
10637940
Incident
Sep 24, 2013
Mileage
158,000 mi
Driver assistanceEngine
Filed Sep 10, 2014

I WAS DRIVING HOME FROM THE GYM, AND WHILE I WAS SITTING AT THE LIGHT TO TURN THE TRUCK SPUTTERED. UPON ACCELERATING THROUGH THE LIGHT THE TRUCK STALLS OUT AND RESTARTS ITSELF. THIS HAPPENS ON A DAILY BASIS. *TR

NHTSA ID
10632210
Incident
Sep 8, 2014
Mileage
188,700 mi
Driver assistanceElectricalEngine
Filed Jun 28, 2013

I AM COMING HOME DRIVING MY JEEP GRAND CHEROKEE 1999 FROM MY MECHANIC IN QUEENS VILLAGE AFTER HE CHANGE THE MAP SENSOR AND RELAY TO FIX THE STALLING PROBLEM ON THE JEEP. DRIVING ON GRAND CENTRAL PARKWAY AT THE SPEED OF 55MPH, I WAS LUCKY TO HAVE DRIVEN MY CAR AND BE ABLE TO COME TO INNER ROADS WHEN MY CAR DIED(STALLS) AGAIN IN THE MIDDLE OF THE TRAFFIC. AFTER 30MIN, THE CAR STARTS AGAIN AFTER A NUMEROUS TRIES THEN STOPS AFTER 500FT AND IT DIDN'T START UNTIL AFTER 15MIN OF STANDING BY IN THE MIDDLE OF TRAFFIC AGAIN. IT'S JUST SO FRUSTRATING WHEN THIS HAPPENS BECAUSE MY CAR IS IN VERY GOOD SHAPE AND IT'S STALLING MY ENGINE, UNBEARABLE PROBLEM BECAUSE I AM AFRAID TO DRIVE MY CAR ON A HIGHWAY OR EXPRESSWAY. *TR

NHTSA ID
10522292
Incident
Jun 25, 2013
Mileage
110,170 mi
Driver assistance
Filed Nov 25, 2010

VEHICLE ACCELERATES WHILE BEING DRIVEN. *TR

NHTSA ID
10367834
Incident
Nov 24, 2010
Mileage
113,000 mi
AirbagsBrakesDriver assistance+3 more
Filed Jun 19, 2007
Crash reported1 injury reported

99 JEEP GRAND CHEROKEE WITH ENGINE PROBLEMS CUSTOMER STATES THAT THE RPM'S WOULD IMMEDIATELY GO UP TO THE 200 OR SOMETIMES HIGHER AS SOON AS HE STARTS UP THE CAR AND ALSO ACCELERATE WHEN THE BRAKES ARE APPLIED**CC THE CONSUMER STATED VARIOUS PARTS WERE REPLACED, HOWEVER THE PROBLEM RETURNED. THE CONSUMERS WIFE WAS DRIVING, WHEN ALL OF A SUDDEN THE VEHICLE STARTED TO ACCELERATE ON ITS OWN, SHE APPLIED THE BRAKES AS HARD AS SHE COULD, HOWEVER THE VEHICLE CONTINUED TO PROCEED IN A FORWARD MOTION. THE ONLY SOLUTION WAS TO PLACE THE VEHICLE INTO PARK. AFTER PLACING THE VEHICLE IN PARK, THE CONSUMERS WIFE PLACED IT IN DRIVE AGAIN AND IMMEDIATELY IT STARTED TO ACCELERATE UNCONTROLLABLY. APPLYING THE BRAKES WITH FULL FORCE DID NOT SOLVE THE PROBLEM. WHEN AAA ARRIVED AND STARTED THE VEHICLE, NOTHING HAPPENED. THE SUDDEN ACCELERATION HAPPENED AGAIN WHILE THE CONSUMERS DAUGHTER WAS DRIVING. DURING ONE OF THE SUDDEN ACCELERATION INCIDENTS, THE CONSUMERS WIFE WAS INJURED. THE RIGHT FRONT WHEEL SPEED SENSOR WAS REPLACED. THE COOLANT RADIATOR FAN RELAY AND WATER PUMP WERE REPLACED. THE AIR BAG LIGHT WAS ON, THE TRANSMISSION SEAL WAS LEAKING. THE FUEL PUMP WAS REPLACED. THE RIGHT AND LEFT HUB BEARING WERE REPLACED. *JB

NHTSA ID
10194435
Incident
Jun 1, 2004
Driver assistance
Filed Mar 4, 2007

I WAS LEAVING THE FIRE HALL ONE MORNING AND I PUT MY FOOT ON THE BRAKE AND SHIFTER MY JEEP GRAND CHEROKEE INTO DRIVE AND IT ACCELERATED FORWARD. THANK GOD IT WAS TOO FAR OR IT COULD HAVE BEEN UGLY. IT HAS DONE IT SEVERAL TIMES SINCE THEN. *JB

NHTSA ID
10184131
Incident
Feb 24, 2007
Driver assistance
Filed Aug 10, 2004
Crash reported1 injury reported

WHILE IN PARK VEHICLE ENGAGED INTO REVERSE. AS A RESULT, VEHICLE ACCELERATED DOWN A RAMP IN REVERSE AND CRASHED INTO A CEMENT WALL. DRIVER SUSTAINED BRUISES ALL OVER THE LEFT SIDE OF HER BODY. *AK

NHTSA ID
10087588
Incident
Aug 3, 2004
Mileage
59,000 mi
Driver assistanceOther / unspecified
Filed Mar 31, 2004

WHILE BACKING OUT OF A PARKING SPACE CONSUMER SHIFTED THE VEHICLE INTO DRIVE, AND DEPRESSED THE ACCELERATOR PEDAL, AND VEHICLE ACCELERATED AT A HIGHER SPEED. THEN, CONSUMER SHIFTED THE VEHICLE INTO NEUTRAL TO GAIN CONTROL AND STOP. DEALERSHIP SERVICED THE VEHICLE, AND REPLACED THE SOFTWARE PROGRAM.*AK

NHTSA ID
10065356
Driver assistance
Filed Sep 22, 2003

THE THROTTLE WAS STUCK IN OPEN POSITION. *AK *PH THE CONSUMER WAS UNABLE TO STOP THE VEHICLE OR TURN IT OFF. *TS *JB

NHTSA ID
10032375
Incident
Jul 30, 2003
Mileage
117,000 mi
Driver assistance
Filed Aug 1, 2003

WHILE DRIVING UP AN INCLINE AT 25/30 MPH ACCELERATOR PEDAL WENT ALL THE WAY TO THE FLOOR AND VEHICLE ACCELERATED AT A HIGH SPEED. THIS WAS CAUSED BY THE THROTTLE BODY PART STICKING IN OPEN, PER DEALERSHIP.*AK

NHTSA ID
10031821
Mileage
116,200 mi
Driver assistance
Filed May 19, 2003

THE VEHICLES CRUISE CONTROL MOTOR FAILED. *NLM

NHTSA ID
10020095
Incident
May 15, 2003
Mileage
68,000 mi
Driver assistance
Filed Mar 6, 2003
Crash reported

THE CONSUMER SHIFTED INTO REVERSE, AND VEHICLE TOOK OFF UNCONTROLLABLY IN REVERSE. *DT *JB

NHTSA ID
10008851
Incident
Dec 13, 2002
Driver assistance
Filed Jan 22, 2003

DRIVER HAD THEIR FOOT ON THE BRAKE PEDAL, AND THE VEHICLE ACCELERATED. THIS CAUSED AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS

NHTSA ID
10004430
Incident
Feb 25, 2002
Mileage
57,263 mi
Driver assistance
Filed Jan 19, 2003
Crash reported1 injury reported

THE CONSUMER STARTED THE VEHICLE FROM THE PARK POSITION AND PLACED IN REVERSE, WITH FOOT ON THE BRAKE PEDAL, THE VEHICLE HAD TAKEN OFF OUT OF CONTROL, HITTING OTHER VEHICLES. THE DEALER COULD NOT FIND A PROBLEM. SCC

NHTSA ID
10002967
Incident
Dec 13, 2002
Mileage
51,468 mi
Driver assistance
Filed Aug 22, 2002
Crash reported

WHILE APPLYING BRAKES TO STOP VEHICLE SHOT FORWARD OUT OF CONTROL UNTIL TURNED OFF KEY--DRIVER SUFFERED SEVERE TRAUMA TO NERVES---OUT OF CONTROL WHEN IN PARK

NHTSA ID
566323
Incident
Sep 8, 2001
Driver assistance
Filed Jun 18, 2002

AN INTERMITTENT PROBLEM WITH ENGINE SURGING AND CAUSING SUDDEN ACCELERATION. VEHICLE BEEN TO THE DEALER ON THREE OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
8012083
Incident
Jun 17, 2002
Driver assistance
Filed Apr 21, 2002

THERE IS A RANDOM FEELING DURING ACCELERATION AND STAND-STILL OF WHICH FEELS LIKE A DOWN-SHIFTING BENEATH THE SUV. I HAVE HAD IT LOOKED AT BY SEVERAL DIFFERENT DEALERS AND THEY ALL JUST GIVE ME THE 'RUN-AROUND'. I THINK THERE IS SOMETHING WORKNG AND NO ONE WANTS TO FIX IT BECAUSE IT MIGHT PROVE COSTLY.*AK

NHTSA ID
761008
Incident
Dec 28, 2001
BrakesDriver assistance
Filed Mar 12, 2002

ROTORS HAVE WARPED AFTER ABOUT 7000 TO 8000 MILES RESULTING IN LURCHING WHEN TRYING TO STOP VEHICLE. FRONT ROTORS HAVE BEEN REPLACED TWICE AND ALL ROTORS RESURFACED 4 TIMES BY DEALER, 3 TIMES UNDER WARRANTY AND 3 TIMES AT MY EXPENSE. AS ROTORS GET BAD, STOPPING DISTANCES INCREASE AND VEHICLE IS DIFFICULT TO CONTROL WHEN STOPPING FROM HIGHWAY SPEEDS. VEHICLE HAS ONLY BEEN DRIVEN IN FLORIDA, AND HAS NOT BEEN DRIVEN IN SALT WATER OR OFF-ROAD. FIRST PROBLEM REPORTED TO DEALER WHEN VEHICLE WAS 8 MONTHS OLD AND HAD 9294 MILES ON ODOMETER. THE PROBLEM RECURRED AGAIN, EACH TIME, APPROXIMATELY 7000 TO 9000 MILES FOLLOWING THE LAST BRAKE SERVICE.*AK

NHTSA ID
759255
Incident
Aug 25, 1999
Driver assistance
Filed Jan 9, 2002

I PULLED OUT OF A GAS STATION ONTO A MAJOR BUSY STREET AND ACCELERATED THE CAR AND PASSED A MAJOR BUSY INTERSECTION. AS I ACCELERATED THE VEHICLE, I HEARD A LOUD BOOM COMING FROM THE FRONT OF THE CAR AND WAS STARTLED BY THE LOUD BOOM. AS I PASSED THE INTERSECTION I NOTICED THAT ALL OF A SUDDEN I HAVE NO CONTROL OF THE STEERING WHEEL WHATSOEVER(IT LOCKED UP). I TRIED TO PULL OVER TO THE RIGHT PASSING SOME PARKED VEHICLES ON THE STREET & THERE WERE A LOT OF VEHICLES BEHIND ME. I MANAGED TO MOVE THE CAR TO THE RIGHT, WITH MY FOOT ON THE BRAKE, WITHOUT HITTING A PARKED CAR IN FRONT OF ME. MY FRONT RIGHT TIRE OF THE CAR CRASHED INTO THE CURB AND STOPPED. THE CAR WAS PARKED AT AN ANGLE NOT PARALLEL TO THE CURB AND I WAS AFRAID THAT SOME OTHER CAR MIGHT HIT ME FROM BEHIND BECAUSE OF THE WAY MY CAR WAS STOPPED. I WAS SHAKEN UP A LOT AND WHEN FINALLY GOT OUT OF THE CAR I SAW FLUIDS LEAKING OUT FROM THE FRONT OF MY CAR ONTO THE STREET. A COUPLE OF PEOPLE CAME OUT OF A BUSINESS STOREFRONT AND SAW THE FLUIDS LEAKING OUT FAST ONTO THE STREET.ONE GUY SAID THAT WAS OIL LEAKING AND COULD NOT SEE ANYTHING ELSE. IT WAS ALREADY DARK (AROUND 5 P.M. PST).I CALLED MY HUSBAND AND BOTH MY HUSBAND & MY BROTHER CAME TO THE LOCATION TO SEE WHAT WAS WRONG AND BOTH COULDN'T FIGURE OUT WHY OIL WAS LEAKING. THE CAR COULD NOT START AND A TOW TRUCK WAS CALLED AND TOWED THE CAR TO A JEEP DEALER (WHERE WE NORMALLY HAVE THE CAR SERVICED) IN ALHAMBRA.THE FOLLOWING DAY THE JEEP DEALER'S MECHANICS EXAMINED THE VEHICLE AND THEY SAID THE WHOLE ENGINE WAS TAKEN OUT AND THAT APPARENTLY THERE'S A HOLE AT THE BOTTOM OF THE ENGINE BLOCK. THREE DAYS LATER MY COUSIN (ALSO A MECHANIC) WAS ABLE TO LOOK AT THE ENGINE AND SAID THAT THE CONNECTING ROD INSIDE THE ENGINE BROKE AND THUS MADE A HOLE ON THE SIDE OF THE ENGINE. WE ALSO HAVE THE CAR SERVICE AT A JEEP DEALER WITH OIL CHANGE EVERY 3,000 MILES AND DO ALL THE MFG RECOMMENDATION. IN FEB. '01 WE HAD THE CAR SERVICED FOR THE 20,000 MAINTAINENCE SERVICE.*AK

NHTSA ID
756624
Incident
Dec 26, 2001
Driver assistance
Filed Nov 29, 2001

WHILE AT A STOP APPLIED BRAKES, CONSUMER HEARD A GRINDING NOISE. THEN, VEHICLE SUDDENLY SURGED FORWARD. CONSUMER KEPT FOOT ON BRAKE, BUT COULD NOT STOP VEHICLE. HE HAD TO SHUT OFF ENGINE. VEHICLE AT DEALER AT THIS TIME. *AK DEALER STATES THAT THERE ARE NO PROBLEMS WITH THE VEHICLE. *SLC

NHTSA ID
899646
Incident
Nov 28, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .