Owner-reported complaints naming the transmission system, filed with NHTSA
Data refreshed
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 1999 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 292 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 292, in the owner's own words
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE GEAR SHIFT BOX WAS BUMPED AND THE VEHICLE SHIFTED OUT OF GEAR. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
MY 1999 JEEP GRAND CHEROKEE LIMITED W/42,000 MILES. YES . NOT A TYPO . 42,000, ORIGNAL OWNER & "SCARED TO DEATH" TO DRIVE THIS SUV. I HAVE ALOT OF THE ALREADY PROBLEMS, THAT HAVE BEEN REPORTED. HAD TO PAY MANY, W/MY OWN CASH. THIS SUV SCHOULD HAVE CAME IN 1 COLOR "LEMON YELLOW". IT IS AN ACCIDENT WATNG TO HAPPEN. THE RECENT PROBLEM IS NOW I HAVE NO A/C-HEAT OR DEFROSTER. THS IS DUE, TO FAILURE OF THE AUTOMATIC TEMP CONTROL TO WORK. I T STARTED 1ST BY INTERMITTENTLY WORKING, TILL NOW NOT WORKING AT ALL, THIS IS JUST 1 MORE, TO THE LIST , OF MANY OTHER PROBLEMS. I DON'T THINK THAT IT IS AN COINCIDENCE THAT ALL MY ISSUE HAVE HAPPENNED, ALMOST EXACTLY, IN THE ORDER, OF ALL THE OTHER COMPLAINTS. I CAN'T UNDESTAND HOW A COMPANY CAN GET AWAY W/THIS. THIS NEW PROBLEM CAN COST UP TO $2000, IF IT IS, LIKE PREVIOUS REPORTED PROBLEMS, HAPPENS TO BE THE "BLEND DOORS". AS A HANDICAPPED DRIVER I DRIVE LESS THAN 4,000 MILES A YEAR. THIS IS THE ONLY AUTO I DRIVE, THUS THE MANY, MANY PROBS HAVE YET TO RAISE THIER HEAD. I HAVE READ ALMOST ALL COMPLAINTS(TOO MANY TO READ) THIS SUV SCHOULD BE A "TOTAL RECALL, I HAVE NEVER HEARD MORE COMPLAINTS & PROBLEMS, IN MY LIFE, FOR ANY AUTOMOBILE. THIS SUV SCHOULD BE STUDIED & RESEACHED, ON "HOW NOT TO BUILD AN AUTOMOBILE. JUST READ THE MANY COMPLAINTS HERE & ON THE INTERNET. WE ARE NOT MAKING THIS STUFF UP. I DON'T KNOW HOW THEY STAYED IN BUSINESS AS LONG AS THEY DID. WE, THE TAXPAYERS, BAILED THEM OUT. WHO IS BAILING OUT ALL THE OWNERS, OF THIS "DEATH-TRAP"? IF THAT IS NOT ABSURD ENUFF, MANY PROBLEMS COULD HAVE BEEN REPAIRED, BY JEEP & STILL CAN. WHAT IS THE PURPOSE, OF NHSTA, IF NOT TO INTERVENE? YOU HAVE ALL THE COMPLAINTS. HUNDREDS OF THEM. YOU HAVE THEM POSTED, YET, WE TAXPAYERS/OWNERS SAFETY, HAS BEEN AT RISK EVER SINCE THIS SUV WAS DRIVEN OUT OF THE SHOWROOM. HOW DID YOU NOT MAKE A RECALL ON THE ROTOR/BRAKES ISSUE WHICH WAS REPORTED AT 3,000 MILES? I AM SO FRUSTRATED. IS BRAKING PROBLEMS NOT A SAFETY ISSUE? PLEASE, HELP US! *TR
TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE REPLACED HER TRANSMISSION MODULE IN MARCH OF 2008. THE PART WAS REPLACED AGAIN IN DECEMBER OF 2008. THE VEHICLE WAS RECENTLY DRIVEN AND THE CONTACT STATED THAT THE MODULE HAS BEGUN TO FAIL FOR THE THIRD TIME. THE CONTACT FEELS THAT THIS IS A MANUFACTURER DEFECT AND WOULD LIKE AN INVESTIGATION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 184,000.
THE SOLENOID CONTINUES TO GO OUT, THREATENING DAMAGE TO THE TRANSMISSION. IT HAS WENT OUT TWICE WITHIN A YEAR OF REPLACEMENT. *TR
TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE ENGINE STALLED. THE CONTACT HAD TO QUICKLY PULL THE VEHICLE OFF THE ROAD TO AVOID A CRASH. WHILE HIS DAUGHTER WAS TRAVELING UP AN ON-RAMP, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. BY THE TIME THE CONTACT ARRIVED TO ASSIST, THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE ALSO OCCURRED WHILE DRIVING 40 MPH. THE CONTACT REPLACED THE FUEL FILTER HIMSELF BEFORE CALLING THE DEALER TO INQUIRE ABOUT NHTSA CAMPAIGN ID NUMBER 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 120,000.
TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE ROLLED BACKWARDS OUT OF THE DRIVEWAY, DROVE OVER A RETAINING WALL, AND RESTED AGAINST A NEIGHBORING HOME. THE DOOR OF THE VEHICLE KNOCKED THE CONTACT TO THE GROUND AND CAUSED MINOR BACK AND WRIST INJURIES. THE GEAR POSITION INDICATOR FAILED, WHICH CAUSED THE CONTACT TO BELIEVE THAT THE VEHICLE WAS IN PARK. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
TRUCK ONE DAY WENT TO SH*T FROM 2ND INTO 3RD OR THE OVERDRIVE AND MADE A HUGE CLUNK AND JERKED THE TRUCK SEVERELY.. NOW AFTER YOU HAVE THE TRUCK WARMED UP AND ARE GOING TO HIT 3RD GEAR TRUCK WILL DO THE SAME AND THE SHIFT DOWN AGAIN RIGHT AWAY CAUSING VEHICLE TO CLUNK AND JERK HARD CONTINUOUSLY.. I MUST DRIVE WITH THE OVERDRIVE TURNED OFF AND THERE FOR RESULTING IN HIGHER RPM AT A HIGH SPEED. *NM
DT: 1999 JEEP GRAND CHEROKEE. THE VEHICLE HAS 48,677 MILES CURRENTLY. AT 14,754 MILES THEY RESURFACED THE FRONT BRAKE ROTORS AND REPLACED THE PADS, THIS WAS ON OCTOBER 18, 2000. THEN ON JULY 15, 2002, AT 28,186 MILES THE FRONT BRAKE ROTORS HAD TO BE REPLACED AND THE PADS. ON MAY 3, 2004 AT 42,123 MILES, THE ROTORS HAD TO BE RESURFACED AND REPLACE THE PADS. ON MONDAY, JULY 11, 2005 AT 48,502 MILES THE VEHICLE WAS TAKEN IN FOR A LUBE JOB AND THE CONSUMER ASKED TO HAVE THE BRAKES CHECKED BECAUSE HE FELT PULSATION IN THE BRAKE. SHE WAS TOLD THE ROTORS NEED TO BE REPLACED AGAIN AND NEW PADS WOULD BE NEEDED. THE DEALERSHIP STATES THE BRAKES ARE NOT COVERED UNDER THE WARRANTY BECAUSE THEY ARE CONSIDERED WEAR AND TEAR ITEMS AND ONLY COVERED FOR 12 MONTHS OR 12,000 MILES. AFTER SPEAKING WITH THE DISTRICT SERVICE MANAGER, SHE WAS REIMBURSED, $211, FOR THE WORK DONE ON MAY 3, 2004. ACCORDING TO THE SERVICE DEPARTMENT, THIS MODEL IS HAVING PROBLEMS WITH THE FRONT BRAKE SYSTEM. IT IS DUE TO THE FACT THAT THEY ARE NO LONGER MADE OF ASBESTOS. WHEN SHE CALLED THE MANUFACTURER, ALL THEY DID WAS READ THE WARRANTY TO HIM. *AK THERE WAS A VIBRATION UNDER THE VEHICLE, PULSATION FROM THE BRAKES, A LEAKING TRANSFER CASE, REAR DIFFERENTIAL LEAK, VIBRATION IN THE FRONT END, A SLIGHT BRAKE PULSATION, REGULAR PULSATION FROM THE BRAKES, GRINDING SOUND REAR END, AND RADIATOR LEAKING. *SC *TT
ENGINE DIES AT ANY SPEED WITHOUT WARNING AND WITHOUT ILLUMINATING THE CHECK ENGINE LIGHT. NO ERROR CODES ARE STORED. IT ACTS AS IF SOMEONE JUST TURNED THE IGNITION KEY TO OFF AND ALL OF THE GAUGES ON THE INSTRUMENT PANEL ARE ZEROED TO THE LEFT BUT EVERYTHING ELSE ELECTRICAL STILL WORKS, STARTER, POWER WINDOWS, RADIO, HORN, LIGHTS, POWER-SEATS, ETC. ETC.. THIS TENDS TO HAPPEN MORE OFTEN ON WARM DAYS, OVER 88 DEGREES F AND SEEMS TO BE A SHUTDOWN OF THE PCM WHICH CONTROLS THE FUEL PUMP, FUEL INJECTORS AND THE IGNITION SYSTEM. WHEN THE PCM SHUTS DOWN, IT DROPS OUTPUT TO PCM'S COMPUTER BUS CALLED THE CCD. I CHANGED THE PARTS THAT THE DEALER WANTED TO CHANGE LIKE THE FUEL PUMP, CRANK AND CAM SENSORS AND CLEANED A HOST OF OTHER SENSORS BUT THE PROBLEM REMAINS. THE PROBLEM IS WITH THE PCM. THE DEALER DENIES COVERAGE BECAUSE THE MILEAGE HAS JUST CREPT OVER 80,000 MILES ALTHOUGH I BEGAN DISCUSSING IT WITH THEM AND BUYING PARTS FROM THEM BACK ON MARCH 5, 2005. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT WARRANTS THE PCM, P/N RL044427AC THROUGH AJ, ON THE 1999 JEEP GRAND CHEROKEE BE RECALLED. *NM
DT: WITHOUT WARNING THE VEHICLE SHUT DOWN. THIS HAPPENED AT ANY SPEED AND ANY WEATHER. DEALER SAID IT WAS THE POWER CONTROL MODULE (PCM), AND THE PART WAS ON BACK ORDER. MANUFACTURER SAID THEY COULDN'T DO ANYTHING TO SPEED UP THE PROCESS AND WERE TRYING TO GET THE PARTS TO THE DEALER AS QUICK AS POSSIBLE. THE CONSUMER WAS ON WAITING LIST FOR PART. THE CONSUMER WAS CONCERNED ABOUT FAMILY WHEN DRIVING AND CAR SHUTS OFF. THE CONSUMER SAID CAR TAKES ABOUT 5 MINUTES F TO START BACK UP, SOMETIMES LONGER. REPLACEMENT OF PART WAS NOT INCLUDED IN ANY MAINTENANCE SCHEDULE. *AK *SC *JB
CONSUMER COMPLAINED ABOUT A TRANSFER CASE PROBLEM. WHEN DRIVING AT APPROXIMATELY 40 MPH THERE WAS A LOUD CLANKING SOUND COMING FROM THE FRONT UNDERCARRIAGE. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND WAS TOLD THE VEHICLE HAD DUSTY BRAKE PADS, BUT THAT WAS NOT THE ISSUE. THEN, CONSUMER WAS TOLD THAT THE CONSTANT VELOCITY JOINTS WERE LEAKING. ALSO, CONSUMER WAS TOLD THAT THE DRIVESHAFT NEEDED TO BE REPLACED. CONSUMER FELT THAT THE DEALERSHIP DID NOT KNOW WHAT THE PROBLEM WAS, AND PERHAPS WAS COVERING UP THE REAL PROBLEM. *AK RECALL CAMPAIGN; COMPONENT: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS. THE CONSUMER STATED THAT THE VEHICLE WOULD NOT START. THE CONSUMER STATED THAT THE ENGINE HAD AN EXTENDED CRANK BEFORE STARTING. FUEL PUMP ASSEMBLY AND PUMP CRANK REPAIR KIT INSTALLED. THE CONSUMER STATED THAT THERE IS A SHIMMY WHEN THE BRAKES ARE APPLIED. WHEN SITTING AT A STOP LIGHT HAVING THE VEHICLE IN GEAR IT VIBRATES. THE LEFT OUTER CV BOOT WAS LEAKING. THE ENGINE LIGHT CAME ON. THE CONSUMER STATED THAT THE TRANSMISSION SLAMS INTO GEAR. *TC
I WILL START BY SAYING THAT IN THE PAST FEW MONTHS I HAVE EXPERIENCED A VERY SCARY SITUATION WHILE OPERATING MY JEEP. THE PROBLEM THAT I'VE EXPERIENCING IS WHILE THE VEHICLE IS IN REVERSE IT WILL NOT STOP. ON A FEW OCCASIONS WHILE BACKING INTO A PARKING SPACE THE JEEP WILL CONTINUE TO ROLL BACKWARDS WITHOUT STOPPING, THIS IS WHILE I HAVE BOTH FEET ON THE BRAKE TO STOP IT. IT HAS MOST RECENTLY HAPPENED TWO DAYS AGO (AUGUST 3, 2004) WHILE BACKING INTO A PARKING SPACE AT WORK THE VERY SAME THING OCCURRED, THE ONLY THING THAT STOPPED THE JEEP WAS A MEDIAN THAT WAS BEHING MY PARKING SPACE WHERE IT IS MY FEAR THAT MAY HAVE BEEN THE ONLY REASON THE JEEP STOPPED. MY FEAR IS THAT SOMEONE MAY BE WALKING BEHIND OR SOMEONE ELSE'S PROPERTY WILL BE BEHIND ME, AND I WILL NOT BE ABLE TO STOP THE JEEP IN TIME. I'VE TRIED ON SEVERAL OCCASIONS TO TAKE IT TO A JEEP DEALER OR THE COMPANY WHERE I PURCHASED THE VEHICLE (CARMAX), ALL I EVER GET IS AN APPOINTMENT THAT IS EITHER A MONTH OR MONTH AND A HALF AWAY. I BELIEVE THAT AT THIS POINT THIS VEHICLE IS VERY DANGEROUS TO DRIVE. I HAD THE BRAKES AND ROTORS DONE ALL THE WAY AROUND IN JANUARY OF THIS YEAR. *AK
WHILE DRIVING AT ANY SPEED VEHICLE STALLED. AFTER TRYING TO RESTART THE VEHICLE FOR OVER 20 MINUTES IT WAS ABLE TO START. VEHICLE WAS TAKEN TOT HE DEALER FOR INSPECTION, BUT THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED. *AK
MY WIFE HAD THE CAR IN PARK, LEFT THE CAR TO CLOSE OUR GATE AND THE CAR CAME OUT OF PARK AND BACKED OVER HER. WHEN SHE GOT OUT FROM UNDER THE VEHICLE SHE CAME INTO THE HOUSE BRUSHED AND CUT. I CALLED THE EMS AND WENT OUT TO MOVE THE VEHICLE. IT STILL WAS IN PARK WITH THE ENGINE RUNNING. JEEP'S REP CAME OUT AND LOOKED AT IT AND HIS ANSWER WAS " THE POERATIONAL MANNAL; STATES THAT WHEN YOU LEAVE YOUR VEHICLE YOU MUST PUT IT IN PARK TURN OFF THE ENGINE AND REMOVE THE KEYS FROM THE CAR. OK I MAY AGREE WITH THAT, BUT SHE WAS ONLY CLOSING THE GATE. WHAT MY CONCERNS IS THAT THERE MUST BE SOMETHING WRONG WITH THE TRANS FOR THIS TO HAPPEN . *AK
1999 JEEP GRAND CHEROKEE LOREDO EXHIBITS THE FOLLOWING PROBLEMS: 1) LURCH WHEN SHIFTING FROM PARK TO REVERSE ALONG WITH A NOTICEABLE 'THUMP' NOISE 2) HUMMING NOISE AT HIGHWAY SPEED (65-75 MPH) THAT GRADUATED INTO A SUDDEN 'POP' NOISE. THIS ISSUE CAUSED A LOUD GRINDING NOISE WHICH I AM NOW TRYING TO DEAL WITH. DEALERSHIP INFORMED ME THAT THIS WAS A COMMON PROBLEM IN 1999 AND 2000 MODEL YEAR FOR REAR DIFFERENTIAL DUE TO DIFFENTIAL SUPPLIER TO CHRYSLER OVERTORQUEING DIFFERENTIAL COMPONENTS. 3) DRIVER'S SIDE DOOR LOCK FAILURE*AK
1999 JEEP GRAND CHEROKEE WITH 48000 MILES THAT NEEDS AN $1800.00 TRANSMISSION OVERHAUL! HOW ABSURD!! AFTER CONTACTING JEEP, IT WAS MADE CLEAR TO ME THAT THEY ACCEPT NO RESPONSIBLITY IN THIS MATTER. HARD TO BELIEVE OUR AMERICAN AUTO MAKERS CAN'T DO BETTER THAN THIS.
MY WIFE HAD STOPPED TO GET MAIL FROM RURAL MAILBOX. STOPPED VEHICLE, PLACED TRANSMSSION LEVER IN PARK AND SHUT OFF ENGINE. UPON RETURN, COULD NOT START ENGINE. CALLED ME ON CELL PHONE TO COME TO HER AID. CAR WOULD NOT START AND SHIFT LEVER COULD NOT BE MOVED. SUSPECTED NEUTRAL SAFETY SWITCH, AND ATTEMPTED TO FORCE THE SHIFT LEVER, WHICH CAUSED A "CRUNCHING" SOUND AND THE ENGINE THEN WAS ABLE TO START AND THE TRANSMISSION WAS ENGAGED. REMOVAL OF THE CONSOLE COVER REVEALED A PLASTIC "SWITCH" WITH PLACE FOR ATTACHMENT OF TWO CABLES. THE FRONT CABLE WAS DISENGAGED AND SEEMS TO BE CONNECTED TO THE STEERING/BRAKE PEDAL ( OUT OF VIEW). THERE IS A PIN IN THIS ASSEMBLY THAT ALIGNS THE PLASTIC COMPONENTS AND ALLOWS THE BUTTON ON THE SHIFT LEVER TO MOVE BETWEEN POSITIONS. THE PIN HAD SLIPPED OUT, AND WAS RE-INSERTED.THE VEHICLE COULD NOW BE STARTED WITHOUT DEPRESSING THE BRAKE PEDAL, AND THE STEERING WHEEL NO LONGER LOCKED WHEN SHUTTING THE IGNITION OFF. THE SHIFTER WORKED NORMALLY, LOCKING UP IN PARK AND REQUIRING THE LEVER BUTTON BE DEPRESSED WHEN SHIFTING. APPARANTLY THE PIN HAS SLIPPED OUT AGAIN AND MY WIFE REPORTED ON 12/29/03 THAT THE BUTTON NO LONGER HAS ANY AFFECT AND IS NOT REQUIRED TO GO BETWEEN POSITIONS ON THE SHIFT PATTERN. THIS SOUNDS LIKE THE PROBLEM I HAVE READ ABOUT WITH GR CHEROKEES MOVING UNATTENDED. IT IS TIME CHRYSLER OWNED UP TO THIS POTENTIALLY SERIOUS ISSUE. THIS IS OUR THIRD GRAND CHEROKEE AND IT WILL BE THE LAST.
THE AUTOMATIC TRANSMISSION DOES NOT SHIFT GEARS PROPERLY. ALSO THE VEHICLE EXPERIENCES EXTENDED STOPPING DISTANCES WHEN DEPRESSING THE BRAKE PEDAL WHICH HAS ALMOST CAUSED A COLLISION. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE BUT THE PROBLEMS STILL EXIST. PLEASE PROVIDE FURTHER DETAILS. *PH
SPORADIC HARSH 1-2 SHIFT AT LOW SPEEDS OF 15-20 MPH, USUALLY SOON AFTER A COLD START OF THE ENGINE. JEEP SEEMS TO "JUMP" OR "STALL", WHICH IS ESPECIALLY DANGEROUS WHEN PULLING OUT INTO TRAFFIC. "CHECK ENGINE" LIGHT ILLUMINATES SHORTLY AFTER EACH INCIDENT. REPROGRAMMING THE TRANSMISSION COMPUTER MULTIPLE TIMES, REPLACING THE SOLONOID PACK, AND REPLACING THE CONTROL MODULE HAVE ALL FAILED TO CORRECT THE PROBLEM. PROBLEM HAS OCCURRED INTERMITTENTLY THROUGHOUT THE NEARLY 60,000 MILES DRIVEN TO DATE. REPORTED TO JEEP DEALER AT THE FOLLOWING MILEAGE INTERVALS: 9,606 MILES, 13,575 MILES, 15,113 MILES, 56,368 MILES, 56,917 MILES, 57,115 MILES, AND 58,190 MILES.
WHEN BRAKING BRAKES SQUEAKED. TOOK VEHICLE TO DEALER, AND DEALER REPLACED THE BRAKES EVERY 12,000 MILES. ALSO, AUTOMATIC TRANSMISSION GEAR INDICATOR FAILED TO ENGAGE PROPERLY. *AK
PURCHASED A JEEP GRAND CEHROKEE LAST OCTOBER. IN DECEMBER I HAD TO HAVE THE ROTORS REPLACED WITHIN 1,000 MILES OF THE ORIGINAL REPLACEMENT, THE ROTORS WARPED AGAIN. I REPLACED THE ROTORS AGAIN IN MARCH, BY JULY THE ROTORS HAD ONCE AGAIN WARPED. THE BRAKE COMPANY WHO REPLACED THE ROTORS BOTH TIMES WITH NEW FACTORY PARTS WILL NOT AWARD THE WARANTY OF THE ROTORS. THEY SAID IT IS A PROBLEM WITH THE 1999 JEEP GRAND CHEROKEES AND NOT THEIR PRODUCTS. I AM FORCED TO AGAIN PAY TO HAVE THE ROTORS REPLACED. THIS IS THE THIRD TIME IN LESS THEN A YEAR. I HAVE NEVER HAD THIS PROBLEM WITH ANOTHER VEHICLE I HAVE OWNED. IN ADDITION, THE CAR EXHIBITS A "STOP AND BUMP" EVERY TIME THE VEHICLE COMES TO A STOP. I HAVE SEEN THIS PROBLEM ADDRESSED WITH THE DRIVE SHAFTS, BUT APPARENTLY EVEN REPLACING THIS PART, DOES NOT CAUSE THE VEHICLE TO STOP THIS BEHAVIOR. LASTLY, THE VEHICLE IS HARD TO SHIFT FROM SECOND TO THIRD GEARS. I DID NOT EXPECT TO HAVE THIS MANY PROBLEMS WITH A VEHICLE FIRST OF ALL THAT COSTS THIS MUCH AND SECONDLY THAT IS SO NEW. I AM EXTREMELY DISSAPPOINTED. *LA
I OWN A 1999 JEEP GRAND CHEROKEE AND SINCE THE PURCHASE DATE I HAVE HAD PROBLEMS RANGING FROM BRAKES TO CHECK ENGINE LIGHTS, MOST RECENTLY THE TRANSMISSION IS BEGINNING TO LEAK FLUID. I HAVE CONTACTED JEEP AND THE LOCAL DEALER ABOUT THIS ISSUE AND THEY ARE NOT WILLING TO STEP FORWARD ON THIS ISSUE. THE VEHICLE HAS 30,K MILES AND IS A 3RD VEHICLE FOR ME TO USE, SO IT DOES NOT GET A LOT OF USUAGE. AT THIS POINT I WOULD CONSIDER THIS A COMPLAINT ISSUE AS THE VEHICLE IS IN IMMACULATE CONDITION, EXCEPT FOR THE LEAKING TRANSMISSION. I WOULD LIKE TO INQUIRE AS TO THE NUMBER OF '99 JEEPS THAT ARE EXPERIENCING THE SAME ISSUE. I HAVE BEEN COMMUNICATING WITH OTHER JEEP OWNERS THAT HAVE THE EXACT SAME ISSUE. I HAVE ENCOURAGED THEM TO DO THE SAME AS I AM WITH MY FILED COMPLAINT. ALSO, JEEP HAS BEEN EXTREMELY ARROGANT ABOUT THEIR RESPONSES TO "NOT ASSIST" WITH THIS MATTER.
HAD CAR 1 YR, 62,XXX MI; WHEN WE TEST DROVE WITH 36,XXX MILES, THE BRAKES SHOOK VIOLENTLY WHEN BRAKING; DEALER INSTALLED NEW ROTORS; 3 MONTHS LATER I REPLACED BRAKES; 3 MONTHS AFTER THAT VIBRATING AGAIN - ROTORS TURNED AND REPLACED BRAKES AGAIN; BRAKES ARE SQUEAKING AGAIN NOW; IN SHOP FOR THIRD TIME FOR TRANSMISSION PROBLEMS - SLIPS GEARS, CLUNKING IN LOW GEARS, WON'T SHIFT, SURGES AHEAD WHEN STOPPING; REVS UP PRIOR TO SHIFTING; DEALER KEEPS REPLACING PARTS TO FIX THE PROBLEM; REPLACED 2 ELECTRICAL WINDOW REGULATORS (DRIVERS & PASSENGERS SIDE). THIS GORGEOUS VEHICLE IS A NIGHTMARE. *JB
VEHICLE WAS LEFT IN IDLE WHEN THE CONSUMER GOT OUT OF THE VEHICLE. AFTER THE CONSUMER GOT OUT OF THE VEHICLE, IT WENT INTO REVERSE AND RAN INTO A MAIL TRUCK. *AK CONSUMER DIDN'T CONTACT DEALER BECAUSE SHE THOUGHT SHE DIDN'T FULLY PUT THE VEHICLE IN PARK. CONSUMER HEARD OF A RECALL WHEN THE VEHICLE SLIPS OUT OF PARK INTO REVERSE. *PH *JB
BRAKES/ROTORS,TRANSMISSION. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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