Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 1,638 NHTSA owner-reported complaints for the 1999 Jeep Grand Cherokee. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 1,638 · page 1 of 66
Found that there is a plastic fuel tank mounted behind the rear axle hanging down below the bumper and was told if I get rear ended it could cause an explosion that would need to have a hitch receiver installed to protect the fuel tank
YOU ARE DRIVING ALONG ON A HIGHWAY DOING 70 MILES PER HOUR AND THE CAR STARTS STOPPING THIS TIME YOU BARELY GET ONTO THE SHOULDER. OR, YOU ARE DRIVING ALONG THE CAR STOPS YOU PUT ON YOUR FLASHERS AND YOU HEAR THE TRUCKS BEHIND YOU BREAKING AND SLIDING TO THE SIDE OF THE ROAD. I WAS IN MOTION AT LEAST TEN OF THE TIMES THE JEEP DECIDED TO STOP. I HAVE HAD MY GRANDS IN THERE ALL UNDER FIVE WHEN WE ALMOST DIED BUT BECAUSE I AM ON A FIXED INCOME WITH A 1999 JEEP GRAND CHEROKEE THAT YOU SWEAR BY I AM JUST OUT OF LUCK AS YOUR DEALERS ALL SAY THEY DO NOT FIX ANYTHNG THAT OLD I AM GUESSING, AS THEY COULD ONLY FIX IT FOR TEN YEARS IT SHOULD HAVE ONLY LASTED TEN YEARS. THE LAST TIME IT HAPPENED I WAS SITTING IN A PARKING LOT WAITING FOR A TOW FOR SEVEN HOURS WHEN I FINALLY CALLED MY SON TO PICK UP HIS CHILDREN AND I HAD TO STAY ANOTHER FOUR HOURS ON MARCH 15, 2020. FINALLY GOT IT TOWED TO HIS HOUSE WHERE IT STILL SITS AS EVERYONE OF YOUR DEALERSHIPS HAVE REASONS FOR WHY THEY DO NOT FIX CARS OVER TEN YEARS OLD. PERHAPS PART OF YOUR MARKETING SHOULD SAY AFTER TEN YEARS YOU SHOULD THROW IT AWAY BECAUSE WE ARE NOT GOING TO FIX IT.
LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUCK SEEMS TO PULL TO THE LEFT
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
I HAVE A LEAK IN MY GAS TANK. I STOPPED AT A GAS STATION TO PUT GAS IN IT AND NOTICED A LEAK COMING FROM MY GAS TANK BEFORE I STARTED FILLING IT. IT WAS DRIPPING OFF GAS TANK COVER....
"TAKATA RECALL" TO BE TRUTHFULLY HONEST NOTHING ABOUT THIS JEEP IS SAFE I DIDN'T KNOW THAT I COULD PUT IN A RECALL FOR THIS JEEP BECAUSE I THOUGHT IT WAS TOO OLD AND TOO LATE ANYWAY SENSORS ARE HORRIBLE NO TURNING SIGNALS , MY BELT ASSEMBLY BREAKS A PART WHILE DRIVING RADIATOR GETS REALLY HOT TO THE POINT OF SMOKING EVEN WHEN MY COOLANT IS FULL I HAVE SUN ROOF PROBLEMS BECAUSE WATER LEAKS THROUGH IT AND FLOODS THE DRIVER AND PASSENGER SIDE TRUNK WILL NOT OPEN MY SUSPENSION IS IN GREAT NEED OF HELP IT DOESN'T EVEN BOUNCE , ALOT OF SAFETY PROBLEMS BUT LIKE I SAID DIDN'T KNOW I COULD FOR FILE FOR A RECALL SO I'M HOPING THAT THIS CAN GET RECALLED.
TAKATA RECALL....MY DASH BOARD "AIR BAG" WARNING RED LIGHT HAS BEEN ON FOR OVER A YEAR AND NOONE KNOWS WHY! IS IT BECAUSE MY AIR BAGS ARE TAKATA? I HAVE NOT BEEN IN AN ACCIDENT AND THEY HAVE NEVER POPPED OUT! HOW DOES ONE KNOW THEIR STATUS ON THIS 1999 JEEP?
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL PUMP FAILED AND THE VEHICLE FAILED TO START. THE CONTACT REPLACED THE BATTERY, BUT IT WAS NOT THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP GROUND WIRES MAY BE DEFECTIVE, WHICH COULD HAVE PREVENTED THE VEHICLE FROM STARTING. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
1ST ISSUE IS THE SEAT BELT BUCKLES ARE ALMOST IMPOSSIBLE TO DISENGAGE. THEY HANG UP SO BAD OUR 10 YR OLD GRAND DAUGHTER NEEDS HELP TO REMOVE THE BELT. THE BELT FOR THE DRIVER HAS SAME ISSUE TO WHERE IT IS EVEN DIFFICULT FOR AN ADULT TO GET IT TO UNLATCH. 2ND ISSUE IS THE TRANSMISSION SLIPS WHEN SHIFTING FROM 2ND TO 3RD WHEN COLD. WHEN IT HAS BEEN DRIVEN FOR A FEW MILES IT SHIFTS NORMAL. THIS APPEARS TO BE A PROBLEM A LOT OF JEEP OWNERS HAVE. IT IS A NOTED PROBLEM IN OTHER CHRYSLER VEHICLES WITH THE 42RE TRANSMISSION. THIS ISSUE SHOULD BE ADDRESSED SINCE IT IS SO WIDE SPREAD.
AT APPROXIMATELY 137,000 MILES, THE DRIVER'S SEAT FRAME SNAPPED AT TWO POINTS, CAUSING THE SEAT TO ROCK FROM SIDE TO SIDE WHEN ENTERING/EXITING AND WHEN MAKING SHARP TURNS. SINCE IT IS NOT ATTACHED TO THE FRAME AT THAT POINT, IT WILL NOT PASS INSPECTION. I WAS IN MOTION ON A BUSY CITY STREET ON THE WAY TO SCHOOL WHEN THE SEAT GAVE WAY AND STARTED MOVING.
MOTOR KEEPS STALLING WHILE DRIVING OR IDLE. THIS IS UNSAFE.. MY LIFE IS ON THE LINE. REPLACED ALL PARTS THAT DEAL WITH ISSUES AND ISSUES ARE STILL THERE. .. RECALL AND FIX ISSUES....
STEERING WHEEL AND FRONT OF CAR SHAKES VIOLENTLY.
WHILE DRIVING STEERING WHEEL AND FRONT OF CAR IS SHAKES/WOBBLES VIOLENTLY
VEHICLE BOUGHT BRAND NEW FOR JEEP DEALER. ONLY HAS 92,000 MILES. WIFE HAD A FLAT TIRE MONDAY JUNE 17TH. CALLED FOR A TOW TRUCK TO PUT SPARE TIRE ON. REFUSED BECAUSE VEHICLE CAME WITH A 17IN SPARE .TIRES ARE 225 75 16 IN FROM FACTORY. SPARE HAS NEVER BEEN INSTALLED. HAS ALL STICKERS ON RIM, WRITING ON TIRE NO MARKS OF INSTALLING. POLICE OFFICER TOLD MY WIFE IF HE HAD SEEN IT ON VEHICLE SHE WOULD HAVE BEEN GIVEN A TICKET FOR A UNSAFE TIRE. CONTACTED BOTH DEALER AND JEEP. WOULD NOT DO ANYTHING. IF THIS VEHICLE CAME WITH WRONG SPARE, HOW MANY OTHER VEHICLES HAVE AND WHERE DRIVEN AND CAUSED ACCIDENT. THERE IS PROBABLY LESS THAN 2 IN OF CLEARANCE. SOMEBODY WHO JUST PUTS IT ON MAY NOT NOTICE.
MY VEHICLE STALLS OUT RANDOMLY WHILE DRIVING AT DIFFERENT SPEEDS. IT HAS HAPPENED TURNING OFF OF AN OFF RAMP FROM THE FREEWAY AND WHILE DRIVING STRAIT DOWN A CITY STREET. ALSO A COUPLE OF TIME I PARKED AND TURNED IT OFF AND IT WOULD NOT TURN BACK ON FOR 10-15 MINS. ALL THE INCIDENTS OF STALLING OUT, AFTER I WAIT 10-15 MINS IT WILL START BACK UP. THERE ARE NO WARNING LIGHTS ON THE DASH.
VEHICLE STALL'S WHILE DRIVING REGARDLESS OF SPEED, OUTSIDE AIR TEMPERATURE...ENGINE TEMPERATURE ETC. ON SOME OCCASIONS IF I SLIP IT INTO NEUTRAL I CAN RESTART BUT MOSTLY I HAVE TO PULL TO THE SIDE OF ROAD AND WAIT A FEW MIN AND THEN IT STARTS...THE VEHICLE IS WELL MAINTAINED AND I HAVE SPENT THOUSANDS TRYING TO RESOLVE THE ISSUE. I HAVE HAD THE PCM, CEL, RELAYS, STARTER, ALTERNATOR, BATTERY, FUEL FILTER (IN-LINE), ELECTRICAL SYSTEM DIAGNOSTICS, TUNE UP, OXYGEN SENSOR REPLACED...DEALER AND MY REGULAR GARAGE ARE STUMPED. THERE ARE THOUSANDS OF POSTS ON FORMS ON THE INTERNET COMPLAINING OF THE SAME ISSUE!!! IT SEEMS TO ME THIS IS QUITE DANGEROUS AT HIGHWAY SPEED WITH NO FOREWARNING THE GAUGES SLING CW THEN CCW TO ZERO RPM AND ZERO MPH ALTHOUGH STILL COATING AT HWY SPEED YOU HAVE NO POWER STEERING THE CAR IS OFF...NOTE IT CAN STALL JUST AFTER STARTING WHILE STATIONARY OR MOVING OR 1/2HR LATER OR MORE I MIGHT STOP FOR SOMETHING (GAS, GROCERIES ETC) CAR RUNNING GREAT COME BACK TO THE CAR AND IT WONT START...IIT SEEMS TOTALLY RANDOM! NOTE THIS 1ST STARTED @ 140000 MILES AND IS STILL OCCURRING 5000 MILES LATER... SOMETIME IT WILL DRIVE FINE FOR A FEW DAYS SOMETIME IT STALLED AT LEAST ONCE WHILE DRIVING...
BOTH FRONT BRAKE CALIPERS AND LEFT REAR CALIPER SEIZED CAUSING OVERHEATING TO THE ENTIRE BRAKING SYSTEM. IT ALSO CAUSED ROTOR DAMAGE,DISC DAMAGE AND BRAKE PAD DAMAGE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I AM NOT SURE IF IT HAPPENS WHEN I AM DRIVING OR STATIONARY. I HAVE HAD TO REPLACE MY PADS ONCE A YEA SINCE I HAVE OWNED THE VEHICLE AND I HAVE REPLACED THE HUBS DISCS AND ROTATERSTWICE. I AM PREPARING TO REPLACE ALL OF THESE COMPONENTS FOR THE THIRD TIME AND WILL ALSO REPLACE THE RUBBER BRAKE LINES. I HAVE BEEN RESEARCHING THIS VEHICLE AND HAVE COME TO THE CONCLUSION THAT THERE IS A SEVERE PROBLEM WITH THE BRAKING SYSTEM. IN MY OPINION IT IS ONLY A MATTER OF TIME BEFORE SOMEONE LOSES THEIR LIFE FROM THIS DEFECT.
I WAS DRIVING MY KIDS TO SCHOOL AND HEARD A STRANGE SCRAPING SOUND, WHEN I GOT HOME I LOOKED UNDER THE CAR AND THE GAS TANK WAS LITERALLY FALLING OFF THE CAR. THE SKIDPLATE/SUPPORT WAS ROTTED AWAY AND ONLY THE BACK PORTION OF IT WAS HOLDING THE GAS TANK UP. COULD HAVE BEEN A MAJOR PROBLEM IF I DIDN'T NOTICE THE SCRAPING SOUND AND CHECK BEFORE I DROVE IT ANYMORE.
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED FUEL LEAKING FROM THE VEHICLE WHILE PARKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 242,922.
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
THE DRIVER'S SIDE ELECTRIC SEAT BRACKET HAS BROKEN IN TWO PLACES MAKING THE SEAT WOBBLE. ALSO, THE PASSENGER SIDE BRAKE CALIPER HAS AN ABS PROBLEM
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED BUT CONTINUED TO ROLL FORWARD. THE CONTACT HAD TO SHIFT THE GEAR SHIFTER INTO THE PARK POSITION TO GET THE VEHICLE TO COME TO A COMPLETE HALT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.
MY COMPLAINT INVOLVING MY VEHICLE AND ITS NOW DEFECTED PARTS OR UNSAFE STATUS TO OPERATE IS DUE TO MECHANICAL WORKMANSHIP. I PURCHASED MY VEHICLE 3 YEARS AGO. NEVER HAD MAJOR PROBLEMS WITH IT AND MAINTAINED IT WELL AND REGULAR TUNE-UPS. I INVESTED IN BUYING ALL PARTS NEEDED AS TIME WELL WARE AND TARE. IM NOT TOO FAMILIAR WITH AUTO PARTS OR WORK BUT AS IM PUTTING MORE MONEY INTO "NEW PARTS" MY CAR SEEMS TO SLOWLY CONTINUE TO FAIL. ALL I KNOW IS I RELIED ON CERTAIN MECHANICS TO IMPROVE THE CONDITION OF MY CAR. I HAD A OPERABLE VEHICLE UNTIL I DROVE INTO THIS AUTO SHOP AND LEFT HAVING TO TOW IT OUT. I SIMPLY ASKED TO CHANGE FRONT BRAKE PADS, ROTERS, AND IGNITION SWITCH (ELECTRICAL PART). IM TOLD TO PURCHASE OTHER PARTS THAT INCLUDE SCREWS, STEERING COLUMN, AND KEY LOCKSMITH/ FEES. NOTHING GOT RESOLVED AND ELECTRICAL EVERYTHING STOPS WORKING. JEEPS FRONT DRIVER TIRE STAYS ON A FLAT AND TO MAKE MATTERS WORSE A CHRYSLER DEALERSHIP IS THE ONLY PLACE THAT CAN FIX THIS. THE MECHANIC SPOKE TO THE DEALERSHIP AND FINALLY SEEMED TO HAVE IT FIGURED OUT. $50 WAS THE PRICE I WAS TOLD I WOULD BE LEFT WITH. AFTER RUNNING TEST AND DIAGNOSTICS, PRICES CHANGED AND MORE WORK WAS NEEDED. ITS BEEN A LITTLE OVER 2 MONTHS SINCE IVE BEEN WITHOUT. NOW IM TOLD I NEED TO PAY IN FULL $1500 BEFORE THEY WILL WORK ON MY VEHICLE. I HAVENT BEEN OFFERED A RENTAL MUCHLESS BEEN SATISFIED WITH THE WORK DONE. I FEEL LIKE MY CAR HAS BEEN STRIPPED OF PAID PARTS. IVE LOOKED ONLINE FOR ADVICE AND HELP AS WHAT I SHOULD DO BUT NO ACTION HAS BEEN DONE. I WOULD APPRECIATE AND GREATLY BE THANKFUL FOR SOMEONE TO LOOK INTO THE SAFETY AND WORK PERFORMED TO MY JEEP. AS FOR THE RECALLS THE SERVICE TECH NAMED OFF SEVERAL THAT HE STATED WERE TAKEN CARE OF. TO MY KNOWLEDGE IVE NEVER BEEN AWARE OF ANY.
I HAVE OWNED 8 JEEPS AND NOW HAVE A BEAUTIFUL DEALERSHIPL MAINTAINED GRAND CHEROKEE LIMITED 4.7L IN MY DRIVEWAY WITH A BAD ENGINE. AT 100K A ROD BEARING WENT BAD AND AFTER THAT WAS FIXED BY ME WITH GREAT EXPENSE IT NOW SITS IN THE DRIVEWAY WITH LOW COMPRESSION AND WILL NOT START. I HAVE SEARCHED AND FOUND HUNDREDS OF ADS WITH BLOWN ENGINES JUST IN MY AREA OF SOUTHERN CALIFORNIA. THERE SEEMS TO BE SOME COMMON DESIGN FLAWS IN THE 4.7L THAT CHRYSLER CORPORATION HAS BEEN HIDING AND WE THE PEOPLE HAVE BEEN PAYING FOR IT. DEALERS DENY ANY PROBLEMS BUT YET ON ANY GIVEN DAY THE CLASSIFIES ARE FULL OF THEM. I LOVE THE VEHICLE IN GENERAL THAT'S WHY I HAVE OWNED SO MANY BUT FEEL TAKEN ADVANTAGE OF AND CAN'T AFFORD TO DRIVE A CHRYSLER PIECE OF CRAP ANYMORE. I WAS STRANDED ON THE HIGHWAY LIKE MANY OF US WERE AND PUT IN A PERILOUS SITUATIONS BECAUSE OF IT WITH FAMILY IN THE CAR PLUS I WAS ON CRUTCHES . CHRYSLER SHOULD BEING OFFERING ASSISTANCE BECAUSE OF THEIR FAULTS. I ALSO JUST GOT DONE REPAIRING THE FAULTY BLEND DOOR BECAUSE OF THE LACK OF VISIBILITY.
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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