Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 1999 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 85 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 85, in the owner's own words
Found that there is a plastic fuel tank mounted behind the rear axle hanging down below the bumper and was told if I get rear ended it could cause an explosion that would need to have a hitch receiver installed to protect the fuel tank
I HAVE A LEAK IN MY GAS TANK. I STOPPED AT A GAS STATION TO PUT GAS IN IT AND NOTICED A LEAK COMING FROM MY GAS TANK BEFORE I STARTED FILLING IT. IT WAS DRIPPING OFF GAS TANK COVER....
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL PUMP FAILED AND THE VEHICLE FAILED TO START. THE CONTACT REPLACED THE BATTERY, BUT IT WAS NOT THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP GROUND WIRES MAY BE DEFECTIVE, WHICH COULD HAVE PREVENTED THE VEHICLE FROM STARTING. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
I WAS DRIVING MY KIDS TO SCHOOL AND HEARD A STRANGE SCRAPING SOUND, WHEN I GOT HOME I LOOKED UNDER THE CAR AND THE GAS TANK WAS LITERALLY FALLING OFF THE CAR. THE SKIDPLATE/SUPPORT WAS ROTTED AWAY AND ONLY THE BACK PORTION OF IT WAS HOLDING THE GAS TANK UP. COULD HAVE BEEN A MAJOR PROBLEM IF I DIDN'T NOTICE THE SCRAPING SOUND AND CHECK BEFORE I DROVE IT ANYMORE.
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED FUEL LEAKING FROM THE VEHICLE WHILE PARKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 242,922.
ELECTRIC SYSTEM IS BAD AND JEEPS ARE KNOWN FOR THE BAD BELTS
I WAS DRIVING AND A STEEL PLATE FELL OFF FROM THE CENTER OF THE SKID PLATE THAT PROTECTS MY FUEL TANK 2 DAYS LATER I RECIVED A RECALL ABOUT PUTTING A HITCH ON TO PROTECT MY FUEL TANK I CAN SEE MY TANK IS EXPOSED A HITCH WELL NOT FIX THIS PROBLEM I NEED A SKID PLATE TO PROTECT MY FUEL TANK NOT A HITCH SHOULD I RETAIN A LAWER
VEHICLE RANDOMLY STALLS AND DIES AT LOW TO MODERATE SPEEDS. ENGINE WILL SHUDDER BRIEFLY AND SHUTOFF. STALLING WILL OCCUR WHEN STOPPED OR SPEEDS RANGING FROM 1 TO 40 MPH. WHEN VEHICLE STALLS, ELECTRICAL SYSTEM WILL RESET AND POWER STEERING FAILS. RESTART IS SOMETIMES ACHIEVABLE IMMEDIATELY, BUT MORE OFTEN TAKES A MINIMUM OF 30 SECONDS AND UP TO SEVERAL MINUTES. ISSUE SEEMS UNAFFECTED BY OUTSIDE TEMPERATURE OR OTHER ENVIRONMENTAL FACTORS. ENGINE FAILURE OFTEN OCCURS WITHIN THE FIRST 15 MINUTES OF DRIVING, BUT HAS OCCURRED AT GREATER TIME INTERVALS. SPARK PLUGS, SPARK PLUG WIRES, IGNITION ROTOR, AND UPSTREAM OXYGEN SENSOR HAVE BEEN REPLACED, BUT PROBLEM PERSISTS. THIS HAS CAUSED NEAR ACCIDENTS ON MULTIPLE OCCASIONS. THIS ISSUE IS PERSISTENT AND ONGOING. *TR
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT HEARD A NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE SKID PLATE FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE SKID PLACE AND THE STRAPS THAT HOLD THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS A STRONG SMELL OF FUEL NEAR THE REAR OF THE VEHICLE. THE FAILURE PROGRESSED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E011000 (FUEL SYSTEM, GASOLINE) AND 02V104000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
WENT TO BACK CAR OUT OF THE GARAGE, WHEN THE CAR WAS PUT IN REVERSE, IT IMMEDIATELY ACCELERATED ON ITS OWN AND SHOT BACK APPROXIMATELY 60 YARDS, HIT OUR BASKETBALL POLE AND DAMAGED THE DRIVER DOOR AND RT. FRONT QUARTER PANEL. UNABLE TO STOP IT WITH FOOT ON BRAKE!!!! *TR
FIRST INCIDENT ROUGH IDLING,SECOND INCIDENT TRYING TO QUIT ON MY WAY OUT OF TOWN, THIRD INCIDENT ON MY WAY TO WORK. HAD OXYGEN SENSOR REPLACED 2 OR 3 TIMES AND THAT HAS STILL NOT FIXED THE PROBLEM ! COME TO A STOP AT A RED LIGHT AND THE CAR FEELS LIKE IT'S SPUTTERING TO QUIT ,! *TR
FUEL TANK IS HELD IN PLACE BY A SKID PLATE (A.K.A. BRUSH PLATE). THE SKID PLATE HAS COMPLETELY RUSTED OUT AND THE FUEL TANK IS IN DANGER OF FALLING OFF THE VEHICLE. *TR
RUSTED FUEL TANK SHIELD. *TR
WAS REMOVING REAR HITCH SO I COULD REPAINT IT AND NOTICED THAT MY GAS TANK SHIELD WAS ROTTED AND GAS WAS LEAKING ABOVE SHIELD SO I REMOVED THE ROTTED SHIELD AND FOUND LEAK.IT WAS CAUSED BY DIRT AND ROAD GRIME GETTING IN ABOVE WHERE SHIELD WAS ROTTED.THANK GOD I CAUGHT IT BEFORE SHIELD STARTED TO FALL AND SPARK AGAINST ROAD.COME TO FIND OUT THAT SHIELD IS THE ONLY THING HOLDING GAS TANK IN VEHICLE WHICH I BELIEVE IS TOTALLY A HAZARD FOR ALL GRAND CHEROKEE OWNERS FROM 1999-2004 AT LEAST.I WENT ONLINE AND FOUND OUT THIS WAS A MAJOR DEFECT IN ALL FROM 1993-2004 AND YET NO RECALLS.THERE HAVE BEEN MANY FIRES FROM THIS AND I BELIEVE IT SHOULD BE LOOKED AT.MINE AT PRESENT JUST SITS IN YARD AS THEY WANT 400 HUNDRED FOR SHIELD AND 400 HUNDRED OR MORE FOR TANK.ALL JUNKYARDS TELL ME THAT THEY ARE ALL ROTTED AND SO THEY HAVE NONE TO SELL.ALL JUNKYARDS TELL ME THE SAME SO I HAVE NO IDEA WHAT TO DO YET.I COULD SEE THIS IF MY JEEP WAS NOT ROAD WORTHY BUT THERE IS NO RUST ON IT AND IT RUNS GREAT. *JS
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE A DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WITHIN THE LAST 6 MONTHS MY JEEP'S ENGINE HAS SHUT OFF" WHILE DRIVING" AT VARIOUS SPEEDS 5 DIFFERENT TIMES BUT NOT EXCEEDING 60MPH. FOUR OF THE SIX TIMES I WAS ABLE TO SHIFT INTO NEUTRAL AND RESTART THE ENGINE, TWO TIMES I HAD TO WAIT APPROXIMATELY 5 MINUTES BEFORE IT WOULD RESTART. THE INCIDENT AT 60MPH HAPPENED ON A 4 LANE HIGHWAY AND LUCKILY I WAS CLOSE TO THE SHOULDER WHEN IT SHUT OFF AND I WAS ABLE TO GET IT OFF THE ROAD BEFORE THE STEERING LOCKED UP AND NO ONE WAS HURT. THE COMPUTER NEVER REGISTERS ANY PROBLEM AND MY MECHANIC HAS STATED THAT IT COULD BE NUMEROUS ISSUES BUT NOTHING FOR SURE. TO THE BEST OF MY KNOWLEDGE JEEP HAS NEVER ISSUED A WARNING OR RECALL FOR THIS ISSUE. THIS IS EXTREMELY DANGEROUS AND AN ACCIDENT JUST WAITING TO HAPPEN. *TR
I HAD A MINOR HIT IN REAR ..AND FUEL SKID PLATE GOT PUSHED IN AND ALMOST RUPTURED GAS TANK..THIS HAPPENED OVER A YEAR AGO ..NOW THE SKID PLATE IS STARTING TO ROT/RUST OUT AND IT WOULD COST OVER $600.00 TO REPAIR ..DUE TO THE JUNE 2013 RECALL OF THIS ITEM I THINK CHRYSLER SHOULD BE RESPONSIBLE FOR THIS REPAIR ..I CONTACTED THEM AND THEY SAID I WOULD NOT BE COVERED BECAUSE I DID NOT HAVE A HITCH ATTACHED TO MY CAR ..THIS IS WRONG ...WHAT GOES HERE ..CAN ANYTHING BE DONE ABOUT THIS ..I FEAR NOW DRIVING MY JEEP BECAUSE I HAVE NO GAS TANK SKID PLATE LEFT .. *TR
FUEL/PROPULSION: THE VEHICLE WILL RUN AFTER STARTING FOR 5-8 MINUTES THEN THE RPM'S DROP TO 300 AND ACTS LIKE ITS GOING TO STALL; THEN.THE CAR BEGINS BUCKING, JERKING, AND REVVING UP. THERE ARE LOUD CLUNKS FROM THE ENGINE COMPARTMENTS. I HAVE REPLACED THE CAM & CRANKSHAFT SENSORS, THROTTLE POSITION SENSOR AND NO CHANGE YET. NEXT I AM GOING TO REPLACE THE FUEL PUMP, FILTER, THE FUEL LINE BETWEEN THEM. AIR BAGS: THE AIRBAG LIGHT GOES ON AND OFF. THE ONLY FIX I HAVE READ ABOUT IS THE CLOCK SPRING...TALK ABOUT MONEY PIT!! BRAKES: YES. FRONT BRAKES HAVE LOCKED UP AND CAUSED ISSUES. DISCS AND CALIPERS HAVE BEEN REPLACED. ALSO, DRIVER'S SIDE BREAK LIGHT IS NOT FUNCTIONAL. THE TAIL LIGHTS WORK, BUT ONCE THE BRAKE IS DEPRESSED, THE RIGHT AND TOP LIGHTS WORK, BUT THE DRIVER'S LIGHT IS OFF. AND JUST FOR FUN...I'VE HAD TO REPLACE BOTH SIDE MIRRORS DUE TO INTERNAL SPRINGS FAILING AS WELL AS BOTH FRONT WINDOW REGULATORS AND MOTORS. WHEN I WENT TO AUTOZONE TO GET PARTS, THEY CORRECT WINDOW REGULATOR WAS UNDER THE 2000 MODEL YEAR; 1999 DID NOT FIT. WE ARE GONNA GET RID OF THIS JEEP...CHRYSLER NEEDS A LESSON IN TAKING RESPONSIBILITY. WE'LL BUY A TOYOTA. *TR
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK SHIELD AND BRACKET FAILED DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE RECALL. THE FAILURE MILEAGE WAS 178,000 AND THE CURRENT MILEAGE WAS 179,000.
I OWN A 1999 JEEP GRAND CHEROKEE LAREDO AND IN THE PAST I GUESS AROUND 6 MONTHS IT HAS BEEN PARKED BECAUSE NOONE CAN FIGURE OUT WHAT THE PROBLEM IS.THE VEHICLE USED TO BE SO DEPENDABLE AND THEN ONE DAY IT WOULDN'T START AFTER I DROVE IT ABOUT 15 MINUTES AND SHUT IT OFF,BUT I COULD LET IT SIT FOR ABOUT 20 TO 30 MINUTES AND IT WOULD START RIGHT UP.AFTER A FEW WEEKS I COULDN'T DRIVE IT ANYMORE BECAUSE IT WAS STALLING MORE OFTEN AND I NEVER KNEW WHEN IT WAS GONNA START OR NOT.I HAD IT PUT ON THE COMPUTER AT ADVANCE AND THEY MENTION THE NUMBER 3 NOT FIRING BUT NOONE CAN FIGURE OUT WHY MY VERY DEPENDABLE VEHICLE ALL OF A SUDDEN WAS VERY DANGEROUS.PLEASE HELP ME IF U CAN,I AM A SINGLE MOTHER WITH NO TRANSPORTATION.I HAVE BEEN READING ENTRIES BY OTHER JEEP OWNERS AND I HAVE A LITTLE HOPE SINCE ALOT OF THEM ARE HAVING THE SAME PROBLEM. *TR
THE FUEL TANK SKID FRAME SUPPORTING THE FUEL TANK HAS RUSTED THROUGH. THIS PART IS DESIGNED TO HOLD THE FUEL TANK WITH NO OTHER MEANS OF SUPPORT. ONCE THIS FAILS THE FUEL TANK DISLODGES AND HAS THE POTENTIAL TO SEPARATE FROM THE VEHICLE. THIS VEHICLE IS BEING INVESTIGATED BY NHTSA AND CHRYSLER HAS RECENTLY STATED THAT THE SKID FRAME PROVIDES PROTECTION FOR THE PLASTIC FUEL TANK MOUNTED BEHIND THE REAR AXLE. IT FAILS PREMATURELY DUE TO ITS INADEQUATE THICKNESS AND WATER/SALT CATCHING DESIGN. THERE IS NO WAY TO PREVENT THE CORROSION AND PERFORM MAINTENANCE WITHOUT REMOVING THE SKID FRAME/FUEL TANK . A RECALL TO INSTALL A THICKER GAGE METAL CORROSION RESISTANT SKID FRAMES IS NEEDED. MANY 1999-2004 GRAND CHEROKEE JEEPS ARE VULNERABLE AS THEIR SKID FRAME SUPPORTING FUEL TANK DECAY. MANY REPORTS OF PEOPLE WHO HAVE THE WJ JEEPS ARE HAVING THIS PROBLEM PER THE INTERNET/JEEP FORUMS.*TR ..UPDATED 02/14/17 *BF
THE GAS TANK SKID PLATE HAS RUSTED OUT FROM UNDER THE GAS TANK, WHICH APPEARS TO BE AN ONGOING ISSUE WITH THESE VEHICLES. IS THERE A RECALL OR OTHER INVESTIGATION? *TR
TRIED STARTING JEEP WOULDN'T STAY RUNNING KEEPS SHUTTING DOWN AFTER ABOUT 5 TO 10 SECONDS. WHEN TRY TO START AGAIN JUST CRANKS OVER AND DOESN'T START. *TR
GAS TANK SUPOORT HAS RUSTED AWAY EXPOSING THE PLASTIC GAS TANK. THIS PROBLEM IS NOW ALLOWING THE GAS TANK TO HANG BELOW THE REAR BUMPER. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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