ElectricalInterior & seatsExterior lighting
Filed Dec 7, 2016
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
- NHTSA ID
- 10933706
- Incident
- Dec 5, 2016
- Mileage
- 180,000 mi
Exterior lighting
Filed Aug 10, 2015
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE BRAKE LIGHTS WOULD NOT OPERATE WHEN THE HEADLIGHTS WERE TURNED ON. AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE EXAMINED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
- NHTSA ID
- 10747405
- Incident
- May 4, 2015
- Mileage
- 132,000 mi
Exterior lighting
Filed Nov 22, 2014
AGREE 100% WITH COMPLAINT 10422899 AND OTHERS. REPLACED BOTH REAR BRAKE LIGHT ASSEMBLY'S 3 TIMES ALREADY. PLASTIC AROUND CONTACTOR MELTS, METAL NO LONGER CONNECTS WITH BULB CONTACT PROPERLY. ISSUE IS CAUSING ALL KINDS OF SAFETY, FINANCIAL, LEGAL (TRAFFIC VIOLATIONS, POINTS ON DRIVERS LICENSE) PROBLEMS. INCLUDING NO BRAKE LIGHTS, NO WORKING DIRECTIONALS. EXTREMELY DANGEROUS. COSTLY. SEVERAL SAFETY VIOLATION WARNINGS FROM LAW ENFORCEMENT. SEVERAL CLOSE CALLS WITH POTENTIAL REAR COLLISION. OPERATOR NEVER KNOWS WHEN IT WILL OR HAS OCCURRED. THIS PROBLEM IS NEEDLESS AND RIDICULOUS. *TR
- NHTSA ID
- 10660188
- Incident
- Nov 15, 2012
- Mileage
- 160,000 mi
Exterior lighting
Filed Oct 3, 2014
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TURN SIGNAL INDICATORS MALFUNCTIONED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS REPAIRED SEVERAL TIMES, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
- NHTSA ID
- 10641191
- Incident
- Oct 1, 2013
- Mileage
- 130,000 mi
BrakesElectricalExterior lighting
Filed Aug 17, 2012
REAR LIGHTS (BRAKE AND PARK) STOPPED WORKING. *TR
- NHTSA ID
- 10471225
- Incident
- Sep 1, 2011
- Mileage
- 155,000 mi
Exterior lighting
Filed Sep 1, 2011
BRAKE LIGHT FAILURE ON 1999 JEEP GRAND CHEROKEE LAREDO- BRAKE LIGHTS STOP WORKING WHEN LIGHTS ARE TURNED ON. MANY SIMILAR COMPLAINTS FOR THE LAST 10 YEARS ON THE WEB STILL NO RECALL. PROBLEM IS DEFECTIVE CONTACTS IN THE TAIL LIGHT ASSEMBLY. *TR
- NHTSA ID
- 10422899
- Incident
- Aug 28, 2011
- Mileage
- 61,000 mi
ElectricalExterior lighting
Filed Jun 22, 2011
MY TRUCK BACK LIGHTS DOESN'T WORK WHEN I TURN MY LIGHTS ON. I CALLED THE DEALERSHIP AND THEY STATED THAT IT WILL COST $1000 TO FIX BECAUSE IT IS AN ELECTRICAL PROBLEM. I REALLY LIKE MY TRUCK AND WOULD LOVE FOR TO KEEP IT BUT I CAN NOT DRIVE IT AT NIGHT. I HAVE SEEN TO MANY CARS TO EXPLAIN IN THE ATLANTA AREA THAT ARE EXPERIENCING THE SAME PROBLEMS, AND I DO NOT THINK THAT IT IS FAIR THAT WE PAY OUR MONEY FOR THESE CARS AND THE DEALER DOESN'T INFORM TO US THAT THERE NEEDS TO BE A RECALL ON OUR VEHICLES AND FIX THEM, MY HUSBAND HAS A FORD TRUCK AND WHEN THEY RECALLED SOMETHING ON HIS TRUCK AND THEY CALLED HIM AND SENT HIM A LETTER AND HE TOOK HIS TRUCK AND THEY FIXED IT WITH NO PROBLEMS I DON'T UNDERSTAND WHY IT CAN'T BE THE SAME WAY WITH JEEP. PLEASE IF YOU CAN HELP PLEASE DO.
- NHTSA ID
- 10409509
- Incident
- Jun 1, 2011
ElectricalExterior lighting
Filed Jun 29, 2010
I HAVE A 1999 GRAND CHEROKEE, THE HEADLIGHTS FLASH ON AND OFF WHEN THE CAR IS PARKED AND SHUT OFF. *TR
- NHTSA ID
- 10340697
- Incident
- May 21, 2010
- Mileage
- 80,000 mi
AirbagsExterior lighting
Filed Jan 17, 2010
REAR PASSENGER TAIL LIGHT DOES NOT WORK AT NIGHT OR RATHER WHEN THE CAR LIGHTS ARE TURNED ON. MECHANIC HAS REPLACED BULB, RE-BENT THE CONNECTION, BUT THE LIGHT STILL IS NOT VISIBLE WHEN LIGHTS ARE TURNED ON. WHEN LIGHTS ARE OUT, BRAKE LIGHT, REVERSE LIGHT AND TURN SIGNAL WORK. MY SON HAS BEEN PULLED OVER BY POLICE THINKING THE LIGHTS HAD BEEN FIXED. ITS ONLY A MATTER OF TIME BEFORE HE RECEIVES A TICKET. OUR MECHANIC HAS OFFERED TO TRY AND FIX IT WITHOUT REPLACING BOTH BACK LIGHT ASSEMBLIES. *TR
- NHTSA ID
- 10300082
- Incident
- Jan 9, 2010
- Mileage
- 123,968 mi
Exterior lighting
Filed Dec 3, 2009
I RECENTLY PURCHASED A 1999 JEEP GRAND CHEROKEE.THE DRIVER SIDE BRAKE LIGHT ON MY GRAND CHEROKEE DOES NOT WORK AT ALL WHEN THE LIGHTS ARE TURNED ON. WHEN THE LIGHTS ARE OFF DURING THE DAY THE LIGHT WORKS FINE, DIMMER THAN THE PASSENGER SIDE, BUT IT STILL LIGHTS UP. I HAVE TRIED TO FIX THE PROBLEM BY CHANGING OUT THE BULBS AND THE PIGTAILS THE LIGHT GOES INTO BUT I CANT EVER GET IT TO WORK. I HAVE NOTICED THAT EVERY GRAND CHEROKEE IN THE SAME GENERATION AS MINE HAS THE SAME PROBLEM I HAVE TALKED TO MULTIPLE MECHANICS THAT SAID THEY HAVE FIXED UPWARDS OF 50 GC'S WITH THAT SAME PROBLEM AND YOU MUST REPLACE BOTH TAILLIGHT ASSEMBLIES BECAUSE IF YOU REPLACE ONE IT WILL SHORT OUT IMMEDIATELY. I WORK IN THE AUTO PARTS BUSINESS SO I HAVE ACCESS TO THE PARTS TO FIX IT BUT THE TAILLIGHT ASSEMBLIES ARE AROUND $140 A PIECE. I WOULD THINK THAT CHRYSLER WOULD HAVE HAD A RECALL ABOUT IT, SEEING HOW COMMON IT IS, BUT I HAVE TALKED TO MY LOCAL DEALER AND THEY EXPLAINED TO ME THAT IT IS UP TO NHTSA TO ISSUE A RECALL. I HAVE RECEIVED TWO TICKETS RELATED TO THIS INCIDENT. IT BECOMES A HASSLE WHEN I SEE ALL THESE JEEPS WITH THE SAME PROBLEM AND NOTHING HAS BEEN DONE ABOUT IT AND THE PROBLEM HAS BEEN GOING ON FOR YEARS. I WOULD APPRECIATE IT IF YOU COULD LOOK INTO THIS PROBLEM, SEEING HOW IT IS SUCH A COMMON PROBLEM THAT CHRYSLER SHOULD TAKE CARE OF THEIR DEFECTIVE PRODUCTS. *TR THANKS A LOT
- NHTSA ID
- 10294381
- Incident
- May 8, 2009
Exterior lighting
Filed Oct 6, 2009
THE REAR BRAKE LIGHT ON THE DRIVER'S SIDE DOES NOT WORK PROPERLY. WHEN THE HEADLIGHTS ARE TURNED ON, THE BRAKE LIGHT GOES OUT WHEN BRAKE IS DEPRESSED. THE BULB, THE LIGHT SOCKET, AND THE ENTIRE LIGHT ASSEMBLY HAVE BEEN REPLACED. REPLACING THE ENTIRE LIGHT ASSEMBLY IS ONLY A TEMPORARY FIX, THE BRAKE LIGHT WILL AGAIN NEED TO BE REPAIRED. THIS IS NOT THE FIRST TIME FOR THE BRAKE LIGHT TO MALFUNCTION. *TR
- NHTSA ID
- 10286516
- Incident
- Oct 5, 2009
- Mileage
- 213,730 mi
BrakesExterior lighting
Filed Apr 22, 2009
TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE LEFT TURN SIGNAL AND THE BRAKE LIGHTS FAILED INTERMITTENTLY. THE BRAKE LIGHT BULBS HAVE BEEN CHANGED AND THE LIGHTS FAILED TO OPERATE NORMALLY. THE DEALER CAN NOT DIAGNOSE THE FAILURE; HOWEVER, A MECHANIC ADVISED HER THAT THERE IS A WIRING PROBLEM. THE PERFORM SERVICE LIGHT WAS ALSO ILLUMINATED; HOWEVER, THEY ARE UNABLE TO TURN IT OFF. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 138000 AND THE CURRENT MILEAGE WAS 140081.
- NHTSA ID
- 10266423
- Incident
- Nov 21, 2008
- Mileage
- 138,000 mi
Exterior lighting
Filed Jul 7, 2008
DEFECTIVE DESIGN OF TAIL AND BRAKE LIGHTS. FAILURE OF WELD TO MAKE CONTACT SO THAT THE TAIL AND BRAKE LIGHTS WORKED. THIS PROBLEM OCCURRED APPROXIMATELY 3 YEARS AGO. NUMEROUS REPAIRS WERE MADE BY AUTO MECHANICS, HOWEVER, THEY WOULDN'T LAST. HAD BOTH TAIL/BRAKE LIGHT ASSEMBLIES REPLACED AT MY COST OF $243.96 JUST FOR THE PARTS. THE DEALER WHERE THE PARTS WERE PURCHASED SAID THAT THEY WERE NOT EVEN MAKING THOSE PARTS FOR MY YEAR VEHICLE BECAUSE THEY WERE DEFECTIVE, AND "JUNK" SO I HAD TO PURCHASE LATER MODEL YEAR PARTS. I CURRENTLY HAVE THE OLD PARTS AVAILABLE FOR INSPECTION. *TR
- NHTSA ID
- 10233387
- Incident
- Jul 20, 2005
BrakesExterior lighting
Filed Mar 31, 2008
BRAKE LIGHT AND REAR TURN LIGHT KEEP GOING OUT MOST OF THE TIME I HAVE TO JUST REMOVE THE LIGHT BULB AND PUT IT BACK IN TO CLEAR PROBLEM. I HAVE TWO JEEPS WITH THE SAME PROBLEM ALONG WITH MY DAUGHTER WHICH ALSO HAS A JEEP THAT HAD THE SAME PROBLEM AND THEY REPLACED THE LIGHT ASSEMBLE TO CORRECT IT. *TR
- NHTSA ID
- 10222873
- Incident
- Mar 30, 2008
Exterior lighting
Filed May 18, 2007
I HAVE A 1999 JEEP GRAND CHEROKEE. THE HEADLIGHTS ARE SO CLOUDY THAT ONE CAN BARELY SEE THROUGH THEM. I HAVE NEVER SEEN HEADLIGHTS DO THIS , MUCH LESS ON A VEHICLE THAT IS LESS THAN 10 YEARS OLD. I CONTACTED THE COMPANY TO NO AVAIL. I CAN SEND PICTURES FOR REFERENCE. I BELIEVE THERE WAS A FAILURE IN THE MANUFACTURING OF THESE HEADLIGHTS THAT MIGHT INCLUDE A FAILURE TO INCLUDE A CERTAIN UV OR OTHER CHEMICAL COMPONENT IN THE FINAL PRODUCTION OF THIS COMPONENT.*AK
- NHTSA ID
- 10191192
- Incident
- May 17, 2007
Exterior lighting
Filed Mar 17, 2007
I OWN A 1999 JEEP GRAN CHROKEE.THE HEADLAMP COVERS ARE VERY BADLY DESTORTED OVER,THAT ITS BECOMING HARD TO SEE THE ROAD AT NIGHT.I HAVE TRIED EVERYTHING ON THE MARKET TO CLEAN THEM,BUT NOTHING SEEMS TO WORK.I THINK THIS HAS BECOME A SAFTY ISSUE,AND NEEDS TO BE LOOKED INTO.JEEP HAS REFUSED TO REPLACE THE DEFECTIVE COVERS.
- NHTSA ID
- 10185416
- Incident
- Mar 17, 2007
Exterior lighting
Filed Oct 6, 2006
DT*: THE CONTACT STATED WHILE PERFORMING A GENERAL INSPECTION OF THE VEHICLE, IT WAS DETERMINED THE OUTER PLASTIC COVERING LENS OF THE EXTERIOR HEADLIGHTS WERE GRAY AND CLOUDY. THE DEALER AND MANUFACTURER WERE NOT ALERTED.
- NHTSA ID
- 10170115
- Incident
- Oct 6, 2006
- Mileage
- 56,000 mi
Exterior lighting
Filed May 14, 2006
THE PLASTIC USED IN THE HEADLIGHT LENS COVERS BECOMES BROWN WITH EXPOSURE TO THE SUN. THIS IS A DANGEROUS PROBLEM AND THE ONLY REMEDY THAT I HAVE FOUND IS TO PURCHASE NEW HEADLIGHT ASSEMBLIES FOR ABOUT $200 EACH. THIS IS UNACCEPTABLE SINCE THE PROBLEM IS DUE TO THE IMPROPER SELECTION BY THE AUTO MANUFACTURER OF THE CORRECT POLYMER USED TO CREATE THE LENSES. *JB
- NHTSA ID
- 10157510
- Incident
- May 13, 2006
- Mileage
- 40,000 mi
Exterior lighting
Filed Dec 5, 2005
I OWN A 1999 JEEP GRAND CHEROKEE. THE PLASTIC COVERS ON THE HEADLIGHTS ARE GETTING SO DISTORTED THAT ITS GETTING HARD TO SEE AT NIGHT. I HAVE TRIED EVERYTHING I COULD TO CLEAN THEM, BUT NOTHING WORKS. ITS STARTING TO BECOME A SAFETY PROBLEM. *JB
- NHTSA ID
- 10144523
- Incident
- Nov 5, 2005
Exterior lighting
Filed Sep 22, 2005
DT: THE HEADLIGHT LENS FOGGED, CREATING A SAFETY HAZARD BECAUSE THERE WAS REDUCED VISIBILITY OF 50% AT NIGHT. THE FOG IN THE PLASTICITY IN THE LENS ITSELF. HAS NOT BEEN TO A DEALER, NO REPAIRS HAVE BEEN MADE. CALLED CHRYSLER ,AND IT WAS OUT OF WARRANTY, AND THEY WOULD NOT REPLACE THE LENS. *AK *JB
- NHTSA ID
- 10133146
- Incident
- Aug 1, 2004
- Mileage
- 90,000 mi
Body & structureExterior lightingPowertrain (other)
Filed Aug 4, 2005
BETWEEN YEARS 3 AND 5 REPLACED BOTH TAIL LIGHT ASSEMBLY UNITS. NOT COVERED UNDER EXTENDED WARRANTY. PROBLEM STARTING VEHICLE. TOOK TO DEALER AT LEAST 5 TIMES. DEALER KEPT REPLACING FUEL PUMP AND SAYING IT WAS BAD. PROBLEM STILL OCCURS. REPLACED TRANSMISSION SENSOR. REPLACED HOOD HYDRAULICS. NOW HEARING NOISE FROM REAR END AT ANY SPEED. BEING TOLD BY MY MECHANICAL THAT REAR END NEEDS TO BE REPLACED. *JB
- NHTSA ID
- 10131597
- Incident
- Jul 25, 2002
- Mileage
- 57,000 mi
Exterior lighting
Filed Jul 19, 2005
I OWN A 1999 JEEP GRAND CHEROKEE. THE HEADLIGHT LENSES HAVE TURNED OPAQUE (ABOUT 15% REDUCTION IN LIGHT TRANSMISSION, USING A STANDARD PHOTOGRAPHIC LIGHT METER). I HAVE TRIED TO POLISH THIS OPACITY "OFF" THE LENSES, USING STANDARD CONSUMER PLASTIC POLISHES, BUT THE PROBLEM SEEMS TO BE IN THE PLASTIC ITSELF AND NOT A SURFACE DEFECT. I CONTACTED CHRYSLER (1-800-992-1997) AND TALKED TO "[XXX], EMPLOYEE #6CM. I WAS INFORMED THAT CHRYSLER CONSIDERED THIS A "MAINTENANCE" PROBLEM. I CONSIDER THE FACT THAT APPROXIMATELY 15% OF THE LIGHT ENERGY PRODUCED BY THE HEAD LIGHT BULBS IS NOT MAKING IT'S WAY ONTO THE ROAD SURFACE WHEN I USE MY HEADLIGHTS, A SAFETY MATER, AND REQUEST THAT YOU LOOK INTO THIS PROBLEM. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10129293
- Incident
- Jul 19, 2005
- Mileage
- 70,000 mi
Exterior lighting
Filed Feb 12, 2005
HEADLIGHT LENS HAVE DETERIORATED SO SEVERELY OVER A 3 YEAR PERIOD THAT SEEING AT NIGHT IS SIGNIFICANTLY REDUCED. TRIED CLEANING LENS,BUT DID NOT WORK. THIS IS A SEVERE SAFETY FACTOR. *JB
- NHTSA ID
- 10110418
- Incident
- Dec 1, 2004
Exterior lighting
Filed Nov 8, 2004
HEADLIGHT LENS HAVE DETERIORATED SO SEVERELY OVER A 5 YEAR PERIOD THAT SEEING AT NIGHT IS SIGNIFICANTLY REDUCED. THIS IS A SEVERE SAFETY FACTOR.*AK
- NHTSA ID
- 10098448
- Incident
- Nov 7, 2004
Exterior lighting
Filed Aug 12, 2004
THE INTERIOR OF THE HEADLAMP COVERS ON MY JEEP HAVE, OVER TIME, BECOME PITTED AND DISCOLORED TO A POINT THAT THE HEADLAMPS BARELY LIGHT THE ROADWAY. THERE IS NO WAY TO SEPARATE THE COVERS FROM THE HEADLAMP ASSEMBLY IN ORDER TO CORRECT THE PROBLEM. THIS HAS RESULTED IN SEVERAL NEAR MISS ACCIDENTS.*AK
- NHTSA ID
- 10086744
- Incident
- Feb 1, 2003
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.