Dealership rolled back the odometer to 125,460 miles, but the last service was performed at 162k miles at Lexus of Murray.
- NHTSA ID
- 11740509
- Incident
- May 27, 2026
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 29 NHTSA owner-reported complaints for the 2011 Lexus RX, most frequently naming the engine, body & structure and brakes categories. 81 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2012 | 1 | 1 |
| Oct 2017 | 1 | 2 |
| Sep 2018 | 1 | 3 |
| Sep 2019 | 2 | 5 |
| Oct 2019 | 1 | 6 |
| Nov 2019 | 1 | 7 |
| May 2020 | 1 | 8 |
| Oct 2020 | 1 | 9 |
| Nov 2020 | 1 | 10 |
| Feb 2021 | 1 | 11 |
| May 2021 | 3 | 14 |
| Jul 2021 | 1 | 15 |
| Dec 2021 | 1 | 16 |
| Oct 2022 | 1 | 17 |
| Dec 2022 | 1 | 18 |
| Jul 2023 | 2 | 20 |
| Mar 2024 | 1 | 21 |
| Apr 2024 | 1 | 22 |
| May 2024 | 1 | 23 |
| Sep 2024 | 1 | 24 |
| Oct 2025 | 1 | 25 |
| Jan 2026 | 1 | 26 |
| Apr 2026 | 1 | 27 |
| May 2026 | 2 | 29 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
Dealership rolled back the odometer to 125,460 miles, but the last service was performed at 162k miles at Lexus of Murray.
This vehicle is being sold at a dealership in Layton Utah. They have rolled back the odometer to show 119,287k miles, but the vehicle was last serviced by the Lexus dealer at 164,279 miles.
Odometer Fraud. The contact purchased a 2011 Lexus RX450H. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 116,000. It was later discovered that the mileage was 195,937 upon scanning the vehicle upon scanning the vehicle.
I made a 6-mile trip from my garage and back (12 miles total). The next day, my neighbor asked me to come outside to inspect my driveway where I found a trailing stream of oil. The oil leak was substantial enough to visibly observe an unbroken ribbon of oil spanning the entire length of the asphalt street leading to my driveway and a large pool of oil where I waited momentarily for the garage door to open. Needless to say, I then discovered a large pool of oil under the front of the engine on the passenger side. It was the lower oil cooling line. No warning signal appeared reflecting the leak or low oil pressure. I remembered receiving a letter from LEXUS Corporate stating that this was a known defective part and could be repaired at the dealer at no cost to me. However, the caveat was that the age of the car could not exceed 10 years and the mileage 150,000. My mileage was only 106,400, but the car age exceeded the 10 year limit. Did LEXUS think that the defective part would magically heal itself after 10 years? Why put a limit? LEXUS would NOT assist me in any way, so I had the repair completed at an independent shop. I only repaired one side and now fear the other side will go out and the leak will not be discovered in time before blowing up the engine. I'm white-knuckle driving in a car I used to love. I'm extremely disappointed in the lack of "good-will" provided by LEXUS for a known defective part (a rubber hose, replaced with a metal one) because they would not stand behind their product. Loyalty is a delicate trait, and they have lost mine.
ABS, TRACTION CONTROL, BRAKE LIGHTS & BEEPING SOUND ALL ON. BRAKE PEDAL IS HARD. PEDESTRIANS, OTHER DRIVERS & FAMILY ARE AT RISK DUE TO SAFETY RISK. DIAGNOSIS CODES C1253 - C1256 DURING TEST INDICATES ABS PUMP ASSEMBLY ISSUES. THIS PROBLEM WAS NOTICED BY ME IN LATE AUGUST 2025.
The contact owns a 2011 Lexus RX350. The contact stated that while driving approximately 55 MPH the front driver seat heater was activated and moments later smoke and flames were present coming from the center console of the vehicle. After stopping and exiting the vehicle the fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed and later towed away by the insurance company. No injuries were reported and no police or fire reports were taken. The cause of the fire was not determined. The manufacturer and local dealer were not contacted regarding the incident. The failure mileage was 150,000.
Rear control arms are rusted and can break and cause an accident.i went for an alignment and they couldn’t do the full alignment beater of the corrosion
Tranmission failure around 100k miles. Spoke to few others with similar engine and transmission from lexus who had similar issues. This could be a widespread issue. Costs between 6 to 9 thousand dollars to fix.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
STRUCTURE:BODY
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
STRUCTURE:BODY
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
STRUCTURE:BODY
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
STRUCTURE:BODY
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
STRUCTURE:BODY
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 3 | 2 | 0 | — |
| 2025 | 18 | 4 | 0 | 66.9 |
| 2024 | 54 | 4 | 0 | 58.2 |
| 2023 | 55 | 3 | 0 | 58.8 |
| 2022 | 28 | 0 | 0 | 50.5 |
| 2021 | 69 | 1 | 0 | 54.7 |
| 2020 | 44 | 1 | 0 | 54.9 |
| 2019 | 33 | 1 | 0 | 56.6 |
| 2018 | 24 | 0 | 0 | 45.5 |
| 2017 | 46 | 0 | 0 | 51.0 |
| 2016 | 28 | 0 | 0 | 42.2 |
| 2015 | 20 | 0 | 0 | 53.8 |
| 2014 | 11 | 0 | 0 | 50.6 |
| 2013 | 19 | 0 | 0 | 57.2 |
| 2012 | 11 | 0 | 0 | 41.8 |
| 2011Viewing | 29 | 0 | 0 | 55.4 |
| 2010 | 76 | 0 | 0 | 48.0 |
| 2009 | 34 | 0 | 0 | 40.9 |
| 2008 | 70 | 0 | 0 | 44.6 |
| 2007 | 58 | 0 | 1 | 40.6 |
| 2006 | 31 | 1 | 1 | 52.3 |
| 2005 | 27 | 1 | 1 | 57.4 |
| 2004 | 40 | 1 | 1 | 48.1 |
| 2003 | 4 | 0 | 0 | — |
| 2002 | 12 | 0 | 0 | 52.3 |
| 2001 | 19 | 0 | 0 | 32.3 |
| 2000 | 29 | 0 | 0 | 34.1 |
| 1999 | 35 | 0 | 0 | 33.0 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.