2025 Lexus RX

Car unintentionally accelerated striking a garage door and parked car.

NHTSA ID

11750014

Incident

May 23, 2026

The passenger rear tire (235/60R19 - Michelin Primacy A/S) randomly blew out while driving at high speeds on the highway. No trauma via a pothole or other object was noted. Tire was inflated to the manufacture recommended PSI (33 PSI). No signs came up until the tire blew out. The tire just randomly decided to give out while driving.

NHTSA ID

11740734

Incident

May 28, 2026

Around 11 am on Sat., May 2, 2026, I was sitting in a very long line in Starbuck's drive thru when my 2025 Lexus RX hybrid suddenly and uncontrollably accelerated--like an uncontrollable bucking horse. Brakes didn't work. I couldn't stop my out of control car, and the multiple computer sensors also didn't stop the car. It was like the throttle was engaged because of a computer glitch. In an effort to avoid hitting the car in front of me, I immediately tried to swerve, but still hit the car, then jumped the exceptionally high curb and ended up in the grass below and almost into the busy road ahead of me. It was terrifying. The car in front of me hit the car in front of her. The exact same issue happened to me on June 18, 2025 when my car unintentionally accelerated--also in a very tight space and going at 2 mph. There was no accident at this time because my car's computer stopped me from plowing into the building immediately in front of me after unintentionally accelerating. The next day at the recommendation of the person who sold me the car, I took my new Lexus to the service department. They gave me a loaner and told me to contact Toyota's/Lexus' Brand Engagement department in order to start the review, which I did. The review was conducted and ended around July 9, 2025 . On Mon., May 4, 2026 I took my car back to the Lexus dealer where I purchased, but was not given a loaner, which I requested, and was told I would need to wait several hours to have this inspected. I then took my car to Boyce Body Werks. A State Farm agent examined my car and initially approved almost $24K worth of damages. Boyce Body Werks is saying when they disassembled my car that there was more damage underneath my car. I also notified Toyota/Lexus about the same issue that happened one year prior. They also refused to give me a loaner, and I am now forced to pay my rental fees. Boyce Body Werks--a Lexus certified dealer has multiple pictures of the damage. My car is still under warranty.

NHTSA ID

11738344

Incident

May 2, 2026

The car does not alert when a seat belt is not worn in the back seats. This feature is mentioned in the owner's manual, but the car fails to alert when a rear passenger does not buckle their seat belt. I have raised the complaint twice and proved to lexus service center, that car doesn't warn or alert the safety belt. It was also proven and checked by Lexus with their technician. The problem is accuring right from the time car was purchased, When check with the dealer it was designed , but their manual confirms the seat belt not worn warning light is included in the package. It put the any passener riding mainly children at serious risk

NHTSA ID

11736812

Incident

Mar 3, 2026

On April 1, 2026, while pulling into a parking space at our church, I was applying the brake when the vehicle suddenly and forcefully surged forward without warning. The unintended acceleration was intense and unexpected, occurring despite continuous braking input. This resulted in the vehicle striking the building and causing significant damage to both the vehicle and the structure. This incident has occurred twice within a 10 day period, both times during low-speed parking/stopping maneuvers. There were no warning lights, alerts, no automatic emergency braking engagement, no air bag deployment, or prior indications of malfunction. I did report this to the police and they filed an Incident Report. Lexus was notified and an independent analysis engineer examined the data from the vehicle's CDR System. This report was sent to me and to Lexus.

NHTSA ID

11731649

Incident

Apr 1, 2026

I bought a CPO lexus 2025 RX 350 in Jan 9, 2026. This car was lightly used in less than 3 months and right now it's around 7685 mileage. However, just with 3 months I purchased this car, the A/C stops cooling and the dealership said this is due to the condenser was damaged by small road stones where the small road stones can easily pass through the grille. - We have noticed that there are multiple reports of Lexus/Toyota SUVs with condensers easily punctured by normal road debris. - Dealers acknowledge it as a common pattern. - Loss of A/C can affect defogging/visibility and is risky in extremely hot weather, e.g. causing hard breathing, etc for driver and passengers in the car. This issue needs to be fixed by Lexus/Toyota.

NHTSA ID

11730425

Incident

Apr 4, 2026

2025 Lexus RX350H purchased new on 09/04/2025. The sunroof portion of the panoramic sunroof exploded, sounded like shotgun blast. Then we heard some wind noise but realized none of the windows were open/affected. I started to open the inside electronic sunscreen but noticed glass shards so I immediately closed it back up. We were greatly startled and I could have swerved/loss control of the car, thankfully I did not. Also, if the interior electronic sunscreen would have been open at the time of explosion we could have been cut from falling glass shards and would have probably lost control of the car. We were crossing the Old Tampa Bay on the Howard Frankland Bridge (I-275) heading to Tampa, FL Airport. There are no overpasses on the bridge so no falling debris was possible and we did not see any air-born road debris that impacted the roof of the car. There were no other dents etc. in the roof or car body indicating an impact. When I took the car to Lexus to get the sunroof replaced the service representative stated it was the third replacement recently. When I picked the car up a couple days later I spoke with the Service Manager about my extended warranty coverage and the lack of evidence of an impact from road debris. He stated warranty would not cover the replacement and Lexus would not cover the replacement even on a 4 month old vehicle.

NHTSA ID

11727687

Incident

Jan 23, 2026

On November 11, 2025, while reversing inside a garage, the rearview camera image— which had initially displayed correctly on the vehicle’s screen—suddenly froze while the vehicle remained in reverse mode. At the same time, the Pre-Collision System (PCS) failed to engage the brakes while the vehicle was traveling at approximately 2–3 miles per hour. As a result, the vehicle struck the garage structure and sustained damage. Toyota investigated this incident (Case #XXX) but based its conclusion on the incorrect assumption that I had reported either a brake system malfunction or a complete absence of an image on the display (a dark or blank screen). Because of this, Toyota determined that it could not provide assistance regarding the resulting vehicle damage. This characterization is inaccurate. The issue was not a blank screen. The rearview camera image appeared normally and then froze while the vehicle was still in reverse. My vehicle is currently subject to Recall Campaign No. 25LA06, which addresses reliability issues involving critical safety-related electronic systems. The rear visibility system is a federally mandated safety feature under 49 CFR §571.111 (Rear Visibility Requirements). When the image freezes during active vehicle operation, the system no longer provides the required real-time visibility necessary for safe reversing. Given the existence of an active recall campaign aimed at addressing reliability issues within the vehicle's electronic safety systems, this malfunction should be considered potentially linked to a defect covered by Recall Campaign No. 25LA06. The failure of the rear-view system during vehicle operation directly contributed to the occurrence of the collision.

NHTSA ID

11724502

Incident

Nov 11, 2025

Some customers of 2023 – 2025 model year RX 350h, RX 500h, and 2024 – 2025 model year TX 500h vehicles may experience one or more of the following complaints when the low fuel level warning light illuminates: • The total amount of fuel dispensed during refueling is less than the customer expects when the fuel nozzle automatically clicks off, preventing the customer from being able to put as much fuel into the tank as expected. • The low fuel level warning light illuminates earlier than the customer expects. • The driving range is reduced compared to customers’ expectations, resulting in more frequent refueling than customers anticipate. The combination meter software logic has been updated to help meet customer expectations.

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

Some 2022 – 2025 model year NX 450h+ and 2024 – 2025 RX 450h+ vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor “A” Signal Plausibility Failure) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to address this condition.

Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Some 2023 – 2025 model year RX 350, RX 350h, RX 500h, and 2024 – 2025 model year TX 350, TX 500h, and TX 550h+ vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving assist information indicator is illuminated, along with one or more of the following Diagnostic Trouble Codes (DTCs) present: •C1AB413 – Outer Mirror Indicator (Module "B" Side) Circuit Open •C1AB513 – Outer Mirror Indicator (Module "A" Side) Circuit Open The BSM sensor software has been updated to reduce the possibility of these conditions.