2002 Mitsubishi Galant

IN RESPONSE TO THIS INVESTIGATION, MITSUBISHI MOTORS NORTH AMERICA (MMNA) INITIATED A SPECIAL PROGRAM ON JULY 31, 2009, TO EXTEND THE WARRANTY COVERAGE ON MODEL YEAR (MY) 2001-2003 GALANT VEHICLE PASSENGER SIDE WINDOW SWITCHES TO 10 YEARS OR 120,000 MILES, WHICHEVER COMES FIRST.NOTIFICATION OF THIS SPECIAL COVERAGE PROGRAM TO ALL REGISTERED VEHICLE OWNERS IS SCHEDULED TO BEGIN IN LATE-SEPTEMBER 2009.OWNERS WHO HAVE EXPERIENCED A PROBLEM WITH THE POWER WINDOW SWITCH (BLOWN FUSE, INTERMITTENT OPERATION OR POWER WINDOW MALFUNCTION) OR WHO SPILLED LIQUIDS OR BEVERAGES ONTO THE FRONT PASSENGER DOOR WINDOW SWITCH WILL BE ENTITLED TO HAVE THE SWITCH REPLACED AND ANY RELATED REPAIRS PERFORMED AT NO CHARGE.THE AGENCY IS AWARE OF 35 ALLEGED FRONT PASSENGER DOOR PANEL HEAT, SMOKE OR FIRE INCIDENTS, INCLUDING THREE REPORTED MINOR BURNS OR BRUISES.THERE ARE NO REPORTED CRASHES OR FATALITIES.THERE ARE 307 WARRANTY CLAIMS OF SWITCH MALFUNCTIONS OR SHORT CIRCUITS WITHOUT ANY REPORTED HEAT, SMOKE OR FIRE.MMNA INSPECTION AND ANALYSIS OF FIRE-DAMAGED DOOR PANELS/SWITCHES FOUND EVIDENCE OF SPILLED LIQUIDS WITH HIGH SUGAR CONTENT ON THE POWER WINDOW SWITCHES.MMNA CLAIMS THE RESIDUE OF THESE LIQUIDS LED TO A SHORTING/SMOKE/ FIRE CONDITION INSIDE THE SWITCH/DOOR PANEL ASSEMBLY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION.

COMPLAINTS ALLEGE THAT A FIRE ERUPTED IN THE FRONT PASSENGER DOOR.IN MITSUBISHI'S RESPONSE TO ODI'S MARCH 12, 2008 INFORMATION REQUEST, MITSUBISHI ASSERTS THAT THE ALLEGED DEFECT MAY OCCUR WHEN LARGE AMOUNTS OF LIQUIDS, MORE THAN 100CC (3.4 OZ), LIKE A SOFT DRINK WERE SPILLED DIRECTLY OVER THE POWER WINDOW SWITCH AREA, ALL AT ONCE AND AT ONE TIME.MITSUBISHI FOUND THAT AS THE LIQUID DRIES OFF, ELECTROLYTES AND CARBONIZED PARTICLES ACCUMULATE BETWEEN THE TERMINALS IN THE POWER WINDOW SWITCH AND BECOME A CONDUCTIVE MATERIAL.AS A RESULT, THE SWITCH MAY START TO HEAT UP AND MELT OR IGNITE THE PLASTIC COMPONENTS.HOWEVER, MITSUBISHI ALSO ASSERTS THAT THE ALLEGED DEFECT IS VERY RARE AND THAT BURNING DAMAGE WILL NOT OCCUR UNLESS LIQUIDS ENTER INTO THE POWER WINDOW SWITCH.ODI UPGRADED THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-011, TO FURTHER EVALUATE THIS ISSUE.

The contact owns a 2002 Mitsubishi Galant. The contact stated that while his son was being chased by another motorist at 40 MPH, he lost control of the vehicle as he attempted to brake. The vehicle veered off the road and initially hit a garbage can that ricocheted and broke another vehicle's taillight. The vehicle continued to move forward before it hit both an electrical box and a tree which stopped the vehicle's momentum. The air bags did not deploy upon impact. His son was treated at the scene for the soreness to his chest and back and for other minor cuts and bruises. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 131,000.

NHTSA ID

11477368

Incident

Jul 30, 2022

Mileage

131,000 mi

I'VE HAD THIS 2002 MITSUBISHI GALANT FOR A NUMBER OF YEARS AND HAVE ALWAYS HAD A PROBLEM WITH THE LIGHTS. THEY DON'T SHINE BRIGHT ENOUGH TO CLEARLY SEE THE ROAD AHEAD. IT IS A CONSTANT PROBLEM. I THOUGHT IT WAS JUST A PROBLEM WITH MY CAR, BUT IT SEEMS LIKE OTHER PEOPLE HAVE HAD THE SAME PROBLEM.

NHTSA ID

11233978

Incident

Jan 1, 2014

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS AND THE SIGNAL LAMP FAILED TO OPERATE WHEN ACTIVATED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V147000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

NHTSA ID

10855247

Incident

Oct 16, 2006

Mileage

25,000 mi

TL* THE CONTACT OWNED A 2002 MITSUBISHI GALANT. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE AT APPROXIMATELY 55 MPH. THE CONTACT'S VEHICLE WENT AIRBORNE AND LANDED ON ALL FOUR WHEELS. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID

10721497

Incident

Nov 25, 2014

TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT THE CRUISE CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WITHOUT IT BEING MANUALLY ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 186,000. UPDATED 6/11/15*CN UPDATED 06/16/15*JB

NHTSA ID

10713821

Incident

Apr 16, 2015

Mileage

186,000 mi

TL* THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED THAT THE LEFT TURN SIGNAL FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 02V147000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

NHTSA ID

10651321

Incident

Aug 4, 2014

Mileage

105,000 mi

TL-THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THERE WAS A LOSS OF STEERING CONTROL AND THE VEHICLE CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE DRIVER SUSTAINED INJURY TO THE SHOULDER AND SUFFERED FROM MODERATE HEADACHES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. JS

NHTSA ID

10538120

Incident

Aug 18, 2013

TRANSMISSION WENT OUT. THERE MAY HAVE BEEN A SERVICE BULLETIN? NOT THAT MANY MILES. *TR UPDATED 12/04/12*LJ

NHTSA ID

10486408

Incident

Nov 26, 2012

Mileage

59,980 mi

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.

This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.

This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.

This Technical Service Bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.

This is a service newsletter (Tech Talk) that was sent out to dealers.