RoadVitals

2002 Newmar Mountain Aire

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Mar 15, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Latest Dec 15, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2002 Newmar Mountain Aire, most frequently naming the brakes, body & structure and other / unspecified categories. 11 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes562.5%
  • Body & structure112.5%
  • Other / unspecified112.5%
  • Seat belts112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

11 campaigns cover this model year

View all 11

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V809000

EQUIPMENT

Dec 15, 2017
34,699 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Newmar CorporationManufacturer number 17E-062View on NHTSA.gov
15V829000

STEERING

Dec 9, 2015
1,920 units potentially affected
The defect: Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.
The risk: A loss of steering increases the risk of a crash.
The remedy: Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 15V 633.
Newmar CorporationManufacturer number 15V 633View on NHTSA.gov
10V434000

EQUIPMENT

Sep 22, 2010
435 units potentially affected
The defect: NEWMAR IS RECALLING CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
The risk: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
The remedy: NEWMAR IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON APRIL 6, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
NEWMAR CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Mar 15, 2016
Crash reported

TL* THE CONTACT OWNED A 2002 NEWMAR MOUNTAIN AIRE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE VEHICLE FLIPPED TO THE SIDE AND ROLLED INTO AN EMBANKMENT. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 05/06/16*BF *CN

NHTSA ID
10849746
Incident
Mar 8, 2016
Mileage
80,000 mi
Brakes
Filed Sep 30, 2010

UNABLE TO GET PARTS FOR THE WORKHORSE BRAKE CALIPER RECALL. *TR

NHTSA ID
10358462
Incident
Sep 30, 2010
Brakes
Filed Sep 17, 2009

TL* THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE RV. THE CONTACT STATED WHEN APPLYING PRESSURE TO THE BRAKE PEDAL AT 35 MPH, THE VEHICLE WOULD NOT STOP. WHEN A GREAT AMOUNT OF FORCE WAS EXERTED DURING APPLICATION, HE WAS ABLE TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN REPLACED THE RIGHT REAR BRAKE CALIPER AT AN EXPENSE OF $500.00. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 37,000. THE CURRENT MILEAGE WAS 37,300.

NHTSA ID
10284258
Incident
Aug 31, 2009
Mileage
37,000 mi
Brakes
Filed Sep 23, 2008
Fire reported

TL*THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE MOTOR HOME. WHILE DRIVING 50 MPH, THE CALIPERS BECAME SO HOT THAT THE BRAKE FLUID BOILED. A MECHANIC REPLACED THE CALIPERS AND THE CONTACT PAID TO HAVE THE SYSTEM FLUSHED. AFTER RETREIVING THE VEHICLE AND DRIVING FOUR BLOCKS, THE BRAKES PULLED TO THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. HE CALLED WORK HORSE THE NEXT MORNING AND WAS ASKED TO BRING THE VEHICLE BACK. THEY KEPT THE VEHICLE SEVEN DAYS, BUT IT WAS NEVER MOVED. ANOTHER MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE ROTORS WERE FAULTY. A SECOND WORK HORSE APPROVED MECHANIC STATED THAT THE ROTORS WERE THE WORST HE HAD EVER SEEN AND THAT THE HEAT FROM THE CALIPERS CAUSED THE FAILURE. CURRENTLY, THE VEHICLE IS WITH A WORK HORSE APPROVED MECHANIC AWAITING APPROVAL TO BE REPAIRED. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 04V019000 (SERVICE BRAKES, AIR:DISC:CALIPER). UPDATED 11/07/08. *LJ UPDATED 11/07/08. *JB

NHTSA ID
10243163
Incident
Oct 25, 2007
Brakes
Filed Jul 30, 2007

TL*THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE. THE CONTACT STATED THAT THE PADS WERE DRAGGING ON THE ROTORS AND CAUSING THEM TO BURN. THE CALIPERS WERE SUPPOSED TO HAVE BEEN REPLACED, BUT NEVER WERE. WHILE DRIVING 62 MPH, HE NOTICED SMOKE OUTSIDE THE WINDOW. HE PULLED OVER AT A GAS STATION FOR ASSISTANCE, BUT NO ONE WAS ABLE TO HELP. THE CURRENT MILEAGE WAS 22,152 AND FAILURE MILEAGE WAS 8,000. UPDATED 02-01-08 *BF THE LEFT FRONT WHEEL BEARING WAS LEAKING. BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER.

NHTSA ID
10197827
Incident
Jun 7, 2007
Mileage
8,000 mi
Other / unspecified
Filed May 3, 2007
Fire reported

TL*THE CONTACT OWNS A 2002 NEWMAR MOUNTAIN AIRE FIFTH WHEEL. THE CONTACT RECEIVED A RECALL NOTICE FOR THE DOMETIC REFRIGERATOR MODEL # RM386). HE REPLACED THE REFRIGERATOR HIMSELF. DOMETIC HAS DENIED REIMBURSING HIM BECAUSE THE REFRIGERATOR WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS OR FOR CONFIRMATION THAT THE BOILER TUBE WAS DEFECTIVE AND THE UNIT NEEDED REPLACEMENT. *AK

NHTSA ID
10189669
Incident
Sep 1, 2006
Seat belts
Filed Jun 27, 2003

THE DRIVER AND PASSENGER SEAT BELTS LOCKED UP WHEN THE SLIGHTEST MOVEMENT WAS MADE. *JB *TS *JB

NHTSA ID
10019795
Incident
Mar 12, 2003
Body & structure
Filed Jun 6, 2002

RIGHT AFTER PURCHASE OF VEHICLE CONSUMER NOTICED SHIMMYING AT 30-55 MPH. VEHICLE WAS TAKEN BACK TO DEALER, FRAME HAD BEEN STRETCHED DURING MANUFACTURING OF VEHICLE, AND THERE WERE NO PROPER SHIMS IN DRIVESHAFT CARRIER BEARING. VEHICLE HAS BEEN IN FOR REPAIR FOR 30 DAYS.*AK

NHTSA ID
8011210
Incident
May 10, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIB 494

EQUIPMENT

If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grounding of the HWH pump assembly.

TSB-372

SEAT BELTS

NEWMAR CORP.: FAILED AMSAFE SEAT BELTS BEING RETURNED TO NEWMAR FOR WARRANTY COVERAGE. PLEASE NOTE THAT WHEN CHANGING OUT WARRANTY AMSAFE SEAT BELTS, BOTH HARNESS STRAP WITH CLIP AND BUCKLE PORTION WILL NEED TO BE RETURNED. ALL MOTORIZED MODELS AND ALL MODEL YEARS ARE INCLUDED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Newmar Mountain Aire by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2025000—
2024000—
2023020—
2022250—
2021060—
2020070—
20194150—
20181160—
20170110—
2016080—
2015160—
2014190—
2013050—
2012050—
2011050—
2010020—
2009020—
2008140—
2007160—
2006030—
2005490—
20047110—
200310130—
2002Viewing8110—
2001570—
2000770—
1999140—
1998240—
1997040—
1996220—
1995320—
1994010—
1991111—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.