2024 Nissan Kicks

The contact owns a 2024 Nissan Kicks. The contact stated that while driving at an undisclosed speed, the defogger was activated, and the rear glass fractured. The contact stated that the sound was like a loud gunshot. The sound almost caused the contact to drive off the roadway. The contact stated that upon inspecting the vehicle, the wiring at the bottom of the glass was loose. The dealer was made aware of the failure. The vehicle was scheduled for diagnostic testing within days. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,100.

NHTSA ID

11755250

Incident

Aug 6, 2026

Mileage

2,100 mi

Rear windshield suddenly shattered whilst driving without being struck or hit by anything. Just spontaneous shattering of the glass.

NHTSA ID

11746678

Incident

Jun 26, 2026

The contact owns a 2024 Nissan Kicks. The contact stated that while the vehicle was parked, the rear glass shattered without impact. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

NHTSA ID

11745649

Incident

Jun 22, 2026

Mileage

30,000 mi

The contact owns a 2024 Nissan Kicks. The contact stated that while approaching the vehicle, it was discovered that the rear glass had shattered without impact. The vehicle was parked underneath a carport on a rainy day at the time of the failure. The contact stated that the rear glass had been intact during two previous visits outside before the glass shattered. The local dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer was contacted and filed a complaint. The failure mileage was approximately 15,000.

NHTSA ID

11744986

Incident

Jun 17, 2026

Mileage

15,000 mi

The contact owns a 2024 Nissan Kicks. The contact stated that while driving at undisclosed speeds, the ABS warning light was intermittently illuminated. While driving 45 MPH, the vehicle failed to stop as intended while depressing the brake pedal. There was no warning light illuminated. The contact stated that excessive force was needed to stop the vehicle. The vehicle was taken to a dealer; however, the dealer was unable to duplicate the failure or diagnose the cause of the failure. The manufacturer was notified of the failure, and the contact was provided an assigned case number. The vehicle remained with the dealer however, the vehicle was not repaired. The failure mileage was approximately 15,730.

NHTSA ID

11744136

Incident

May 1, 2025

Mileage

15,730 mi

The car was off and parked, I had been driving, and my grand daughter in the back seat. My grand daughter who is [XXX] old was getting out of the car from the passengers rear door and the rear seat belt locked and retracted around her , continuously tightened and was wrapped around her abdomen, squeezing and failed to release. I attempted myself to get her out of the entrapment with no success. I ran into the building for help, Four adults who were trained in child safety, devices attempted to activate the manual release mechanism described in the manual, but the belt remained completely jammed and trapped her, she was screaming in pain and due to the immediate physical trauma and emergency, we were forced to cut the seat belt to free my grandchild. Nissan Consumer Affairs was notified under Reference # XXX, but they have closed the file, refused to cover the repair, and explicitly refused to provide me with a copy of their investigation report. The seat belt retractor represents a severe safety hazard. I have called them and they state, case closed and no, we won’t be releasing the report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11742180

Incident

May 21, 2026

The contact owns a 2024 Nissan Kicks. The contact stated while her husband was driving approximately 20 MPH, with the contact in the front passenger's seat, and the contact's sister and minor son in the rear seats, the contact heard an abnormal loud banging sound noticed that the rear window had shattered. The glass fell inside and otside the vehicle. The contact was occupying the front passenger's seat, and the contact's sister and minor son were occupying the rear seats. There was no injury sustained. The contact stated that the defroster had been activated approximately 3 minutes prior to the failure. The vehicle was taken to the dealer, where the rear window glass was replaced, but the cause of the failure was not provided. The dealer referred the contact to the manufacturer. The vehicle was repaired. The manufacturer was not yet contacted. The failure mileage was approximately 25,000.

NHTSA ID

11741777

Incident

Apr 25, 2026

Mileage

25,000 mi

The main infotainment display screen in my 2024 Nissan Kicks failed prematurely and blacked out completely, rendering the backup camera and rear cross-traffic safety systems entirely inoperable. This failure poses an immediate safety hazard to myself and pedestrians, as I am forced to drive and back up daily with zero rear visibility, completely losing essential safety features regulated by federal standards. The defect has been officially inspected and confirmed by an authorized Nissan dealership service center on two separate occasions. The dealer attempted to process a warranty replacement but informed me that the necessary replacement part was backordered due to inventory delays. Despite complying with the diagnostic process, Nissan Consumer Affairs has severely delayed a resolution since January 2026. On May 21, 2026, a supervisor corporate representative (Nancy, ID 7319115) refused to cover 100% of the manufacturing defect, denied providing a resolution in writing, and explicitly prohibited me from recording the phone call to avoid leaving an official audio trail of their statements. I am filing this complaint because Nissan is failing to fix an active safety hazard on a practically new vehicle under warranty.

NHTSA ID

11739327

Incident

Jan 14, 2026

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions:  When contamination or foreign material adhere to the lane camera viewing window on the windshield.  When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield.  When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information:  Refer to the following pages.  Use the search keyword “blinking” in the ESM.

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)

DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. CONSULT has been updated to allow DTC B2E01-96 for “Internal battery” to be cleared in the TCU. If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2.