RoadVitals

2020 Porsche Panamera

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jun 6, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 27, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2020 Porsche Panamera, most frequently naming the engine, driver assistance and electrical categories. 1 safety recall has been issued covering this model year; and 615 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine250.0%
  • Driver assistance125.0%
  • Electrical125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM

Jan 27, 2023
24,467 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2021 Panamera, Panamera 4, Panamera GTS and Panamera Turbo vehicles. Please see the recall report for a complete list of specific model names and model years. Humidity may enter the external coolant pump for the climate control system and cause an electrical short circuit.
The risk: An electrical short circuit increases the risk of a vehicle fire.
The remedy: Dealers will replace the external coolant pump and inspect and replace the plug-in connection, if necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed March 6, 2023. Owners will receive a second notice once remedy becomes available, anticipated July 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA1.
Porsche Cars North America, Inc.Manufacturer number APA1View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Jun 6, 2024

The Adaptive Cruise Control keeps faulting randomly and triggering the seatbelt warning ⚠️. Also when the adaptive cruise control fails the cruise control disengaes altogether. This is very dangerous when driving. I have taken this car to the dealership 4 times within 2 months for this problem and no one can fix it.

NHTSA ID
11592913
Incident
May 31, 2024
Filed Jul 12, 2023

Received Manufacturer Recall Number APA1, NHTSA Recall Number 23V033, which states that "on the affected vehicles, there is a possibility of humidity ingress into the external coolant pump for the climate control system." The recall notice stated that "this could cause a short circuit and, in some instances, thermal damage. This can occur even after the vehicle is turned off, if the engine residual heat function is activated by the operator by pressing the AUTO-REST button on the central control panel." The notice stated further that "THE REMEDY FOR THIS RECALL IS NOW AVAILABLE. Remedy is to replace the external coolant pump and related connection." The notice also stated that "[i]f the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA." Contacted Porsche South Bay in Hawthorne, California regarding the recall notice and Porsche South Bay failed to remedy this safety recall.

NHTSA ID
11531852
Incident
Feb 15, 2023
Filed Jul 2, 2023

Received Manufacturer Recall Number APA1, NHTSA Recall Number 23V033, regarding recall. The recall summary stated that on the affected vehicles, including our vehicle, there is a possibility of humidity ingress into the external coolant pump for the climate control system. The recall also stated that this issue "could cause a short circuit and, in some instances, thermal damage. This can occur even after the vehicle is turned off, if the engine residual heat function is activated by the operator by pressing the AUTO-REST button on the central control panel. Remedy THE REMEDY FOR THIS RECALL IS NOW AVAILABLE. Remedy is to replace the external coolant pump and related connection If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or fi le an online complaint with NHTSA." We have contacted several Porsche dealerships in our area on several occasions and the manufacturer has failed to remedy this problem. We first contacted a dealership about the issue in March 2023, and Porsche has still failed to remedy this problem.

NHTSA ID
11530019
Incident
Mar 15, 2023
ElectricalEngine
Filed Mar 15, 2023

Received a recall notice from Porsche yesterday regarding a potential wiring problem with the climate control coolant pump that, under certain humid conditions, could result in an electrical short and engine fire. In the notice, they recommend “out of an abundance of caution” to “park the vehicle outside and away from other vehicles or structures”. Sounds serious. Called my Porsche dealer in Atlanta to schedule an appointment ASAP to get the problem repaired. The repair parts are unavailable and they don’t know when they will be shipped. Was told that it could be a month or more before they know. My complaint is not the defect (which Porsche identified); but, the manner in which this is being handled. Parts for a defect that sounds this serious should be available before sending ominous-sounding recall notices to customers.

NHTSA ID
11512043
Incident
Mar 14, 2023
Engine
Filed Mar 15, 2023

The contact owns a 2020 Porsche Panamera. The contact stated that while driving approximately 35 MPH, the vehicle started losing motive power, jerked, and the vehicle would not properly accelerate. The vehicle was later taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

NHTSA ID
11511948
Incident
Mar 11, 2023
Mileage
50,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSTR 2642

Porsche Tester Software Update Information Software Version: 44.300.000

SPTL 2607a

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

51/26

POWER TRAIN

Shrill Humming/Clacking Noise from the Engine Compartment: Check Mounting/Fastening of the ATF Cooler and/or ATF Lines (SY 51/26)

ASB2

BACK OVER PREVENTION: WARNINGS; ELECTRICAL SYSTEM

Re-Programming Assistance System Control Unit (Stop Delivery/Recall Campaign)

SPTL 2607

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

74/25

AIR BAGS

Belt Lock Warning on Driver Side Permanently Active / No Fault Memory Entries: Delete Airbag Control Unit Fault Memory (SY 74/25)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche Panamera by model year
YearComplaintsRecallsInvestigationsIssue Index
2026120
2025220
2024220
2023200
2022100
2021230
2020Viewing510
2019010
2018126165.1
2017141
2016340
2015530
2014143060.8
2013123047.8
2012135047.3
2011335043.4
2010510

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.