RoadVitals

2026 RAM Promaster

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 22, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Aug 13, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2026 RAM Promaster, most frequently naming the airbags and engine categories. 4 safety recalls have been issued covering this model year; and 39 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags150.0%
  • Engine150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V531000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Aug 13, 2026
844,027 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler Pacifica Plug-In Hybrid, Chrysler Voyager, and 2026-2027 Chrysler Pacifica and Dodge Charger vehicles. The rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview camera image that fails to display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Radio software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning September 2, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 20, 2026.
Chrysler (FCA US, LLC)Manufacturer number 78DView on NHTSA.gov
26V357000

SEAT BELTS:CRITICAL FASTENERS

Jun 2, 2026
15 units potentially affected
The defect: Braun Corporation (Braun) is recalling certain 2026 Ram ProMaster vehicles equipped with Q'Straint's One-Combo Belt, with part number TX11258-BA. The wheelchair seat belts may have incompatible connectors and fail to properly restrain occupants.
The risk: Improperly restrained occupants have an increased risk of injury during a crash.
The remedy: Dealers will replace the seat belt, free of charge. Owners may contact Braun's customer service at 1-800-488-0359.
Braun CorporationView on NHTSA.gov
26V280000

SEATS:MID/REAR ASSEMBLY

May 1, 2026
14 units potentially affected
The defect: Braun Corporation (Braun) is recalling certain 2026 Ram ProMaster vehicles. The rear bench may have only two of four seat legs installed. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
The risk: An incomplete seat may not properly restrain an occupant, increasing risk of injury during a crash.
The remedy: Dealers will install two additional seat legs, free of charge. Owners may contact Braun customer service at 1-800-488-0359.
Braun CorporationView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Jul 22, 2026

Repeated warnings on dash that the airbags are inoperable - see dealer followed by center screen warning that the SOS systems is inoperable. Then the center display shuts down. Consequently I have to reset the back up camera system by going into vehicle settings to reactivate it.

NHTSA ID
11752081
Incident
Jul 20, 2026
Engine
Filed Feb 9, 2026

The contact owns a 2026 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11716807
Incident
Oct 23, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

OTHERDOC_184

ELECTRICAL SYSTEM

Radio Over The Air Update to U43.17 R1H Software Version (FOTA) - Navigation Stability - Android Auto & Carplay stability & connectivity - Distorted/glitchy display prior to start‑up animation - Text appearance display - Widget incorrect display - Turn signal blind spot response timing - Audio cut out - Drive Modes selection - Park assist Guidelines selction Customers may experience one or more of the following:

114283

BACK OVER PREVENTION: WARNINGS

***Recall Completion Prior to Sale of Vehicle***

114282

BACK OVER PREVENTION: WARNINGS

***Recall Completion Prior to Sale of Vehicle***

S2608000029

ELECTRICAL SYSTEM; ENGINE

No Start, Multiple Warning Lamps on, Relay Clicking Noise

S268A000014

ELECTRICAL SYSTEM

Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode

S1623000028 Rev. K

ELECTRICAL SYSTEM; STRUCTURE:BODY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

RAM Promaster by model year
YearComplaintsRecallsInvestigationsIssue Index
2026Viewing240—
2025640—
2024115062.2
2023885168.0
2022648161.1
20211108058.9
2020425063.2
2019609057.4
20183810060.4
20175710053.9
20163215048.8
20156013055.6
20147113050.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.