2008 Toyota Highlander Hybrid

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005).  The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed.  The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.  The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.

On October 10, 2012, Toyota initiated a safety recall of approximately 2.5 million U.S. vehicles involving the following models and model years:2007-2009 Camry and Camry Hybrid, 2009 Corolla and Corolla Matrix, 2008 Highlander and Highlander Hybrid, 2007-2009 RAV4, 2008-2009 Scion xB and xD, 2008-2009 Sequoia, 2007-2008 Tundra, 2007-2008 Yaris, and 2009 Pontiac Vibe.See NHTSA recall number 12V-491 for more details, including the affected vehicle manufacture dates for each vehicle model.Note that only early-production 2009 model year vehicles are included in the recall.Toyota and GM dealers will inspect the power window master switch (PWMS) assemblies and apply a specialized grease that inhibits heat build-up.The circuit board in the PWMS may be replaced with a new one if notchy or sticking feeling is observed during the inspection.The failure report summary above shows counts for the vehicles identified at the start of this Engineering Analysis, specifically the approximately 1.4 million vehicles that share an identical PWMS assembly design including, model year 2007-2009 Camry, Camry Hybrid, RAV4, and Yaris built from September 2006 through August 2008, as well as all 2008 Highlander Hybrid.Toyota subsequently identified approximately one million additional vehicles that have a slightly different PWMS design but contain the same defect condition.Note that the totals for complaints and fires shown above may include duplicative reports (between ODI and manufacturer reports).This Engineering Analysis is closed.See attached report for additional information.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657.

Odometer Fraud. The contact purchased a 2008 Toyota Highlander Hybrid. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,000, and at the time of registration, it was discovered that the mileage was 212,000.

NHTSA ID

11680234

Incident

Aug 12, 2025

Mileage

212,000 mi

The contact owns a 2008 Toyota Highlander Hybrid. The contact stated that while driving on several occasions at various speeds, the master, brake system, ABS warning, and traction control warning lights illuminated. Additionally, the message "Brake System Malfunction - Stop in Safe Place Immediately”, check ABS/VSC system, and check braking system" messages were displayed. The vehicle was taken to an independent mechanic several times, but was not diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 227,000.

NHTSA ID

11654687

Incident

Mar 1, 2025

Mileage

227,000 mi

The contact owns a 2008 Toyota Highlander Hybrid. The contact stated while driving 45 MPH, the brake malfunction and ABS warning lights were illuminated. The contact stated that when she started the vehicle, she was unable to depress the brake pedal to the floor and started to hear an abnormal noise. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the brake booster pump assembly and brake actuator assembly needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 162,000.

NHTSA ID

11442260

Incident

Nov 10, 2021

Mileage

162,000 mi

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V396000 (HYBRID PROPULSION SYSTEM: INVERTER). WHILE IN A PARKING LOT, THE VEHICLE WENT INTO FAIL SAFE LIMP HOME MODE AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NEWARK TOYOTA WORLD (230 E CLEVELAND AVE, NEWARK, DE 19711, (302) 368-6262) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. ADDITIONALLY, DIAGNOSTIC TESTING WOULD COST $600. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 185,000.

NHTSA ID

11244155

Incident

Aug 14, 2019

Mileage

185,000 mi

ALL WARNING LIGHTS ARE ON TO CHECK BRAKES, ABS. ABNORMAL LEAK IN ACUMULATOR - ABS BRAKE ACTUATOR NEEDS TO BE REPLACED. I WAS SENT A RECALL ON THIS PROBLEM WITH MY 2012 PRIUS (ALTHOUGH IT IS FINE) BUT THE HIGHLANDER HAS THE EXACT PROBLEM. WHEN GOOGLING THIS I FOUND MANY 2008 HIGHLANDERS WITH THE EXACT SAME PROBLEM. TOYOTA WANTS $3600 TO REPLACE THE ABS ACUMULATOR YET THEY WILL REPLACE THE SAME PART IN THE PRIUS AS A RECALL.

NHTSA ID

11210604

Incident

May 1, 2019

Mileage

121,000 mi

BRAKE ACTUATOR ASSEMBLY ON MY 2008 TOYOTA HIGHLANDER HYBRID HAS BEEN FAILING. KNOW ISSUE. I'VE TAKEN EXCELLENT CARE OF THIS VEHICLE AND HAD IT SERVICED AT THE DEALERSHIP. THE MANUFACTURING IS REPLACE THE PREVIOUS YEARS, BUT NOT THE 2008 WHICH IS THE EXACT SAME COMPONENT. PLEASE LET ME KNOW WHY THIS IS HAPPENING. NOT JUST TO ME, BUT OTHERS TOO. PLEASE HELP US. THANKS

NHTSA ID

11209225

Incident

Apr 4, 2019

Mileage

158,000 mi

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

NHTSA ID

11205787

Incident

Mar 2, 2019

Mileage

139,000 mi

I AM TOLD I NEED TO REPLACE THE BRAKE ACTUATOR ASSEMBLY ON MY 2008 TOYOTA HIGHLANDER HYBRID. MY RESEARCH INDICATES THAT THIS COMPONENT FAILURE WAS A KNOWN PROBLEM FOR YEARS AND WAS ACTUALLY COVERED IN A RECALL FOR 2006-7 MODELS. FOR REASONS UNKNOWN THE RECALL DOES NOT COVER 2008 EVEN THOUGH IT IS THE EXACT SAME COMPONENT. THIS IS A SERIOUS SAFETY ISSUE AND TOYOTA SEEMS TO BE PASSING THE COST OFF TO THE CONSUMER.

NHTSA ID

11191596

Incident

Mar 26, 2019

Mileage

140,000 mi

OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.