RoadVitals

2006 Toyota Highlander Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
370
Latest Jan 15, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Sep 4, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
41
10 injuries, 2 deaths reported

Overview

Our database contains 370 NHTSA owner-reported complaints for the 2006 Toyota Highlander Hybrid, most frequently naming the brakes, electrical and engine categories. 6 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 78 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

HYBRID PROPULSION SYSTEM: INVERTER

Sep 4, 2013
133,081 units potentially affected
The defect: Toyota is recalling certain model year 2006-2010 Highlander hybrid vehicles manufactured February 16, 2005, through July 29, 2010; and model year 2006-2008 Lexus RX400h vehicles manufactured February 23, 2005, through December 2, 2008. The Intelligent Power Module (IPM) inside the inverter module may contain transistors that have higher operating temperatures than the solder can support and the transistors may be heat damaged by the solder. If this occurs, various warning lamps, including the malfunction indicator lamp, slip indicator light, brake system warning light, and master warning light, will be illuminated on the instrument panel.
The risk: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. It is possible that the hybrid system will shut down while the vehicle is being driven, causing the vehicle to stall unexpectedly, increasing the risk of a crash.
The remedy: Toyota will notify owners, and dealers will replace the IPM free of charge. Owners may contact Toyota at 1-800-331-4331. Vehicles that had their IPM replaced under recall 11V-342 are not affected by this campaign.
Toyota Motor Engineering & ManufacturingManufacturer number DLF, D0MView on NHTSA.gov

ENGINE AND ENGINE COOLING

Nov 9, 2011
420,326 units potentially affected
The defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.
The risk: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
The remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Toyota Motor Engineering & ManufacturingView on NHTSA.gov

ELECTRICAL SYSTEM

Jun 29, 2011
82,273 units potentially affected
The defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2007 HIGHLANDER HYBRID AND LEXUS RX400H PASSENGER CARS MANUFACTURED FROM FEBRUARY 16, 2005, THROUGH AUGUST 30, 2006. A MODULE INSIDE THE INVERTER MODULE MAY CONTAIN INADEQUATELY SOLDERED TRANSISTORS THAT DURING HIGH-LOAD DRIVING, MAY BE DAMAGED BY HEAT CAUSED BY THE LARGE CURRENT. IF THIS OCCURS, VARIOUS WARNING LAMPS, INCLUDING THE MALFUNCTION INDICATOR LAMP, SLIP INDICATOR LIGHT, BRAKE SYSTEM WARNING LIGHT, AND MASTER WARNING LIGHT, WILL BE ILLUMINATED ON THE INSTRUMENT PANEL.
The risk: THE VEHICLE MAY ENTER A FAIL-SAFE/LIMP-HOME MODE THAT LIMITS THE DRIVABILITY OF THE VEHICLE. IT IS POSSIBLE THAT THE HYBRID SYSTEM WILL SHUT DOWN WHILE THE VEHICLE IS BEING DRIVEN, CAUSING THE VEHICLE TO STALL UNEXPECTEDLY, INCREASING THE RISK OF A CRASH.
The remedy: TOYOTA/LEXUS MAILED AN INTERIM OWNER NOTIFICATION ON JULY 19, 2011 TO ADVISE OWNERS OF THIS RECALL AND THE FACT THAT THEY WILL RECEIVE A FUTURE NOTICE WHEN PARTS BECOME AVAILABLE TO COMPLETE REPAIRS. TOYOTA DEALERS WILL INSPECT THE HYBRID INVERTER PRODUCTION NUMBER TO DETERMINE WHETHER THE INVERTER CONTAINS SUSPECT TRANSISTORS AND REPLACE THE MODULE FREE OF CHARGE. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Toyota Motor Engineering & ManufacturingView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000
PE11005ClosedPreliminary Evaluation

Hybrid inverter failure - vehicle stall

Opened Feb 15, 2011
Closed Jul 20, 2011

In a June 29, 2011 letter to NHTSA, Toyota submitted a Defect Information Report regarding a safety recall of certain Toyota Highlander Hybrid and Lexus RX400h vehicles to address a defect condition with the hybrid inverter assembly (NHTSA Recall No. 11V-342).Toyota's letter identified a defect related to inadequately soldered transistors on the Intelligent Power Module (IPM) of some of the subject vehicles that could result in sudden loss of power while driving.Toyota's remedy procedure instructs dealers to inspect the hybrid inverter production number to determine if the inverter contains suspect transistors.If so, the dealer will replace the IPM.The recall covers approximately 45,528 model year (MY) 2006 and 2007 Toyota Highlander Hybrid vehicles manufactured from February 16, 2005 through August 29, 2006 and approximately 36,745 MY 2006 and 2007 Lexus RX400h vehicles manufactured from February 23, 2005 through August 30, 2006.This Preliminary Evaluation is closed.

HYBRID PROPULSION SYSTEM: INVERTERLed to recall 11V342000
RQ10003ClosedRecall Query

Unintended and Uncontrolled Acceleration

Opened Feb 16, 2010
Closed Mar 1, 2011

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

ELECTRICAL SYSTEM:SOFTWARELed to recall 11V112000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jan 15, 2026

The contact owns a 2006 Toyota Highlander Hybrid. The contact stated that while driving 72 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine and traction control warning lights were illuminated. Additionally, the "Check Hybrid System", "Check AWD", and "Check VCS" messages were displayed. The contact was able to coast to the side of the road and had the vehicle towed to the residence. The contact notified an independent mechanic of the failure, and the mechanic stopped by the residence. The independent mechanic retrieved a DTC that the power inverter for the hybrid system had failed and caused the vehicle to go into LIMP Mode. The vehicle was not repaired. The contact called the dealer and was informed that there were no recalls associated with the VIN. The contact stated that when the dealer searched the VIN on the NHTSA.gov website, the VIN search showed that the VIN was included in NHTSA Campaign Number: 13V396000 (HYBRID PROPULSION SYSTEM). The manufacturer was made aware of the failure and informed the contact that the recall did not apply to the VIN. The vehicle remained at the residence unrepaired. The failure mileage was approximately 150,455.

NHTSA ID
11711152
Incident
Jan 14, 2026
Mileage
150,455 mi
EngineOther / unspecified
Filed Jan 17, 2023

The contact owns a 2006 Toyota Highlander Hybrid. The contact stated while driving 65 MPH, the vehicle stalled with the check hybrid system and two other unknown warning lights illuminated. The contact managed to coast the vehicle to the side of the highway; however, the vehicle failed to restart. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed. The mechanic discovered that there was a leak in the inverter cooling system. Upon investigation, the contact discovered an unknown recall that was related to the failure. The manufacturer was notified of the failure but informed her that the vehicle was not included in the unknown recall. The vehicle was not repaired. The failure mileage was approximately 280,000.

NHTSA ID
11502242
Incident
Jul 1, 2021
Mileage
280,000 mi
Driver assistance
Filed Jan 26, 2020

WE WERE DRIVING DOWN THE HIGHWAY I-30 EAST UP A HILL GOING APPT 70 MPH WHEN THE CAR WENT INTO LIMP MODE AND SLOWED DOWN TO 10 MPH. THEN WENT TO ONLY 1 MPH. WE CHECKED THE BATTERY CONNECTION, FUEL CAP, EVERYTHING WE FOUND ONLINE TO CHECK.

NHTSA ID
11302108
Incident
Jan 26, 2020
Mileage
230,000 mi
ElectricalOther / unspecified
Filed Dec 12, 2019

TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT THE VEHICLE DID NOT START AND THE HYBRID WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED THREE PREVIOUS TIMES BY NAGUABO AUTO TOYOTA (CARRETERA 31 KM 3.9, NAGUABO, PR 00718) REGARDING THE HYBRID MODULE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID
11288602
Incident
Sep 30, 2019
Mileage
150,000 mi
Driver assistance
Filed Aug 2, 2019

CURRENTLY, THE VEHICLE IN MOTION, HOWEVER IT POTENTIALLY CAUSES UNSAFELY IF NOT FIXED AS REQUESTED. THE REASON I COME TO YOU FOR COMPLAINT, I DO HAVE A SITUATION WITH CARLSON TOYOTA AND/OR TOYOTA MOTOR GROUPS. HERE THE SITUATION WHAT HAPPENS. I DO HAVE 2006 TOYOTA HIGHLANDER HYBRID. I DROVE THIS SUV SINCE 2009. I HAVE A NUMBER OF RECORDS FROM THE SAME DEALER TO MAINTAIN THE SUV SAFE. HOWEVER, COUPLE MONTH AGO ON 04/22/2019, I GOT SOME OF THE DASHBOARD LIGHT INDICATES ANTI-LOCK BRAKING SYSTEM (ABS) CHECK LIGHT IS ON. I TOOK THE CAR TO THE CARLSON TOYOTA DEALER PAY DIAGNOSED FEE $149.00 AND THE RESULTS IS UNPREDICTABLE PRICES. SEE THE LISTS: 1) BREAK ACTUATOR ASSEMBLY----------------------------$2225.00 2) RIGHT REAR WHEEL BEARING AND HARNESS ----------$1156.00 TOTAL------------------------------------------------------$3,381.00 THE REASON I AM COMPLAINING TODAY NOT BECAUSE OF THE PRICE TO HIGH. HOWEVER, I FOUND TOYOTA PUBLISHED LETTER ON APRIL 19, 2016, TO ALL TOYOTA DEALER PRINCIPALS, GENERAL MANAGERS, SERVICE MANAGERS, AND PARTS MANAGERS. UNDER THE SUBJECT LINE WARRANTY ENHANCEMENT PROGRAM ?ZG1, FOR ALL 2006-2007 MODEL YEAR HIGHLANDER HYBRID, AND OTHERS TYPE INCLUDED. ALSO, DOWN THE LAST THREE PARAGRAPH (SEE ATTACHED LETTER) INDICATES UNDER OWNER LETTER MAILING DATE, SAID ?TOYOTA WILL BEGIN TO NOTIFY OWNERS IN LATE APRIL, 2016 AND WILL BE MAILED OVER SEVERAL MONTHS. A SAMPLE OF THE OWNER NOTIFICATION LETTER HAS BEEN INCLUDED FOR YOUR REFERENCE.? AFTER I FOUND THE PUBLISHED NOTICE, I WENT TO THE CARLSON TOYOTA DEALER ON 06/18/2019. I DESCRIBED THE SITUATION AND I SHOWED THE RECIPES OF WHERE I GET FROM DURING INSPECTION, AND FINALLY THEY TOLD ME THIS WARRANTY ENHANCEMENT PROGRAM IS EXPIRED. I ASK THEM HOW IS EXPIRED, NOBODY TOLD ME ABOUT THIS RECALL OR WARRANTY ENHANCEMENT PROGRAM. I NEED HELP TO RESOLVE THIS SITUATION. SEE ATTACHED DOCUMENTS. *JS

NHTSA ID
11241523
Incident
Apr 22, 2019
Engine
Filed Jun 19, 2019

TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST POWER, THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED, AND THE VEHICLE STALLED. ALSO, "CHECK HYBRID SYSTEM" APPEARED ON THE INSTRUMENT PANEL. FRED HAAS TOYOTA WORLD (20400 INTERSTATE 45 N, SPRING, TX 77373) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE TEST WAS NOT FREE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

NHTSA ID
11221174
Incident
Jun 16, 2019
Mileage
250,000 mi
Steering
Filed Jun 15, 2019

MY 2006 HIGHLANDER DROVE JUST FINE. PARKED IN MY USUAL SPOT AND THE NEXT TIME I START IT MY P/S LIGHT IS ON AND I HAVE NO STEERING. I SEARCHED ONLINE AND IT SEEMS TO BE A COMMON PROBLEM FOR IT TO JUST QUIT WORKING ON PEOPLE. I'M CURIOUS AS TO WHY THIS ISSUE HASN'T BEEN ADDRESSED BY TOYOTA YET. THANK GOD I WASN'T DRIVING LIKE OTHERS WERE WHEN IT HAPPENED.

NHTSA ID
11220268
Incident
Jun 15, 2019
Mileage
140,000 mi
Brakes
Filed Jun 4, 2019

I HAVE HAD TO REPLACE THE BRAKE ACTUATOR ON MY 2006 TOYOTA HIGHLANDER HYBRID 3 TIMES SINCE 2014. REPLACING THIS PART IS A $2500 - $3000 REPAIR. THE FIRST TIME, WE PAID OUT OF POCKET. THE SECOND TIME, I WAS TOLD I WOULD HAVE TO PAY OUT OF POCKET AND I DECLINED. PARKED THE VEHICLE FOR ABOUT A YEAR AND THEN RECEIVED NOTICE FROM TOYOTA THAT THE PART WAS BEING OFFERED AN EXTENDED WARRANTY UNDER LETTER ZG1. AT THAT POINT, I HAD THE PART REPLACED UNDER THE EXTENDED WARRANTY. NOW THE PART HAS FAILED AGAIN. THIS IS A VERY SERIOUS ISSUE AS IT CONTROLS THE ABS BRAKING SYSTEM AND FAILURE CAN HAVE DEVASTATING CONSEQUENCES. I THINK TOYOTA RECOGNIZED THE ISSUE, MADE ADJUSTMENTS, BUT DID NOT MAKE PROPER ADJUSTMENTS AND STILL HAS ISSUES WITH THIS PART. PARTICULARLY - THIS ISSUE MAY BE RELATED TO THE FACT THAT THE HYBRID VEHICLES RELY ON THE BRAKING SYSTEM TO REGENERATE THE BATTERY.

NHTSA ID
11217854
Incident
Dec 15, 2018

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0119-15 Rev2

ENGINE

OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.

T-SB-0009-26

ENGINE

This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

T-SB-0055-24 Rev2

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-SB-0035-24 Rev2

STRUCTURE:BODY

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24 Rev2

STRUCTURE:BODY

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0039-24 Rev2

STRUCTURE:BODY

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Highlander Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2025020
2024040
2023960
2022641
2021154151.9
2020941
2019601
2018501
2017321
2016601
2015401
2014211
2013503
2012903
2011513
2010224352.6
2009404357.9
20081978559.8
20071102256.9
2006Viewing3706362.1
2005111
2004011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.