RoadVitals

2011 Volvo S80

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Mar 10, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 30, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2011 Volvo S80, most frequently naming the electrical, powertrain (other) and airbags categories. 4 safety recalls have been issued covering this model year; and 261 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical228.6%
  • Powertrain (other)228.6%
  • Airbags114.3%
  • Engine114.3%
  • Interior & seats114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V378000

SEAT BELTS:FRONT

Jun 30, 2020
308,260 units potentially affected
The defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk: An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo Car USA LLCManufacturer number R10029View on NHTSA.gov
12V317000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Jul 6, 2012
1,469 units potentially affected
The defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2011-2013 S80 VEHICLES. A SOFTWARE ERROR MAY PREVENT THE TRANSMISSION FROM DOWNSHIFTING SUCH AS SHIFTING FROM FIFTH TO FOURTH GEAR WHEN COASTING.
The risk: THIS MAY RESULT IN DECREASED ENGINE RPMS AND POSSIBLE ENGINE STALL, INCREASING THE RISK OF A CRASH.
The remedy: VOLVO WILL NOTIFY OWNERS, AND DEALERS WILL UPGRADE THE SOFTWARE TO THE TRANSMISSION CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 10, 2012. OWNERS MAY CONTACT VOLVO CARS AT 1-800-458-1552.
VOLVO CARS OF N.A. LLC.Manufacturer number 255View on NHTSA.gov
10V579000

ENGINE AND ENGINE COOLING

Nov 17, 2010
6,046 units potentially affected
The defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2011, S80, S60, XC70 AND XC60 VEHICLES. THE SOFTWARE CALIBRATION FOR THE FUEL CUT-OFF FUNCTIONALITY IN THE ENGINE CONTROL MODULE (ECM) IS TOO SENSITIVE.
The risk: SUDDEN ENGINE STALL COULD OCCUR INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL UPDATE THE ECM AND TCM WITH NEW SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 10, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT [email protected].
VOLVO CARS OF N.A. LLC.Manufacturer number R234View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EnginePowertrain (other)
Filed Mar 10, 2021

TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE STABILIZATION WARNING LIGHT ILLUMINATED AND STARTED FLASHING. THE STEERING WHEEL FAILED TO MOVE AND VEHICLE LOSS POWER. THE CHARGING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED PEDERSEN VOLVO CARS (4455 S MASON ST, FORT COLLINS, CO 80525, (970)223-8500) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE CONSUMER STATED SHORTLY AFTER PURCHASING THE VEHICLE THE "CHARGING SYSTEM FAILURE" WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE WHILE DRIVING. THE VEHICLE HAD AN INCIDENT IN WHICH IT WOULD NOT POWER ON. THE BATTERY WAS REPLACED. THE CHARGING FAILURE LIGHT CONTINUED FLASH. THE ALTERNATOR WAS REPLACED, BUT THE FAILURE PERSISTED. THE CONSUMER THEN EXPERIENCED A TOTAL SYSTEM FAILURE WILE DRIVING. IT WAS DETERMINED THE BATTERY WAS DEFECTIVE. THE BATTERY WAS REPLACED, BUT THE WARNING LIGHTS RETURNED. IT WAS DETERMINE VIA SERVICE BULLETIN FROM 2015 THE BATTERY AND ALTERNATOR LOST COMMUNICATION. THE FAILURE WAS DUE TO THE ANTI TAMPER UNIT. THE MANUFACTURER WAS CONTACTED, BUT DID NOT OFFER ANY ASSISTANCE. HOWEVER, THE DEALER OFFERED A 15% DISCOUNT.

NHTSA ID
11400219
Incident
Mar 1, 2014
Mileage
25,000 mi
Interior & seats
Filed Feb 10, 2021

DRIVER SEAT BELTS HAS FAULTY HOOKS. SEAT BELT POPPED OPEN WHILE DRIVING AND COMING TO QUICK BRAKE TO AVOID BEING HIT BY ANOTHER CAR. THE SUDDEN STOP CAUSED MY SEAT TO SHIFT POSITION. I TRIED TO MOVE SEAT BACK INTO POSITION IT DID MOVE. THE SEAT WAS PERMANENTLY LOCKED IN THE POSITION WHICH RENDERED ME KNEES CRAMPED ON STEERING WHEEL. I BUCKLED MY SEAT BELT BACK AND SLIPPED OUT AGAIN. THE DRIVERS SEAT & SEAT BELT STILL MALFUNCTIONING.

NHTSA ID
11395544
Incident
Jan 22, 2021
Mileage
15 mi
ElectricalPowertrain (other)
Filed Jan 11, 2016

TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO SWITCH GEARS. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND NEEDED TO BE RESTARTED. IN ADDITION, THE BATTERY CABLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

NHTSA ID
10819285
Incident
Jan 7, 2016
Mileage
66,000 mi
Electrical
Filed May 21, 2013
Fire reported

WHILE DRIVING BETWEEN 35 TO 40 MILES PER HOUR FOR APPROXIMATELY 5 MINUTES, I BEGAN TO SMELL SOMETHING BURNING. THERE WAS NO ENGINE NOR TEMPERATURE INDICATOR LIT UP ON THE DASH. ASSUMING IT WAS FROM A PASSING VEHICLE, I CONTINUED TO DRIVE FOR 1 TO 2 MINUTES. THEN LOOKING IN THE REAR VIEW MIRROR, I COULD SEE BLACK SMOKE COMING FROM THE TRUNK. UPON OPENING THE TRUNK, THE CAR BURST INTO FLAMES. THE FIRE SEEMS TO HAVE STARTED IN WIRING LOCATED IN THE TRUNK THEN PROCEEDED THROUGH TO THE SPEAKER IN THE BACK SEAT. EVEN AFTER TURNING OFF ENGINE, THE FIREMAN ON THE SCENE NOTICED THAT THE RADIO AND AIR CONDITIONING WERE STILL RUNNING. THE BATTERY HAD TO BE DISCONNECTED TO SHUT ELECTRICAL ITEMS OFF. *TR

NHTSA ID
10512996
Incident
May 18, 2013
Mileage
12,000 mi
Airbags
Filed Oct 15, 2012
Crash reported2 injuries reported

TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT WAS SITTING AT A COMPLETE STOP WHEN A PRECEDING VEHICLE REVERSED AND ABRUPTLY CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO THE RIGHT ARM, SHOULDER AND NECK. IN ADDITION, THE PASSENGER SUSTAINED WHIPLASH. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE OF THE CRASH. THE VEHICLE WAS TAKEN TO A COLLISION CENTER AND REPAIRED FOR THE FRONT END DAMAGE. THE DEFECTIVE AIR BAGS HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT IN 2011, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 10V489000 (AIR BAGS:FRONTAL) ALTHOUGH THERE WAS NO MALFUNCTION WITH THE AIR BAG AT THAT TIME. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. ..UPDATED 11/14/12 *BF UPDATED 11/14/12

NHTSA ID
10480198
Incident
Sep 9, 2012
Mileage
34,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

35526.1.8

ENGINE

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

37809.1.1

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

19245

This is a Technical Journal. Vehicle type and platform identification.

8501

EXTERIOR LIGHTING

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo S80 by model year
YearComplaintsRecallsInvestigationsIssue Index
2016620—
2015720—
2014110—
2013830—
2012830—
2011Viewing540—
2010275052.9
2009165048.9
2008257054.2
2007245040.7
2006124046.2
2005156053.5
2004505048.0
2003266051.1
2002425047.9
20011648256.3
20003185257.7
19991995256.3
1993000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.