RoadVitals

2013 Volvo S80

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jan 17, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 30, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
4 injuries, 0 deaths reported

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2013 Volvo S80, most frequently naming the body & structure, engine and suspension categories. 3 safety recalls have been issued covering this model year; and 264 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure233.3%
  • Engine233.3%
  • Suspension116.7%
  • Visibility116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V378000

SEAT BELTS:FRONT

Jun 30, 2020
308,260 units potentially affected
The defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk: An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo Car USA LLCManufacturer number R10029View on NHTSA.gov
12V415000

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Aug 28, 2012
286 units potentially affected
The defect: Volvo is recalling certain model year 2013 S80 and XC70 vehicles. A software error within the Central Electronic Module (CEM) will result in the "TPMS Service Required" message appearing after approximately 15 minutes of accumulated driving over 25 mph. The error will prevent the Tire Pressure Monitoring System from warning the driver that a tire needs air. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring System."
The risk: A malfunctioning TPMS cannot warn a driver that a tire is underinflated. Underinflated tires can result in tire overloading and overheating, which could lead to a blowout and possible crash.
The remedy: Volvo will notify owners and dealers will reprogram the vehicle's TPMS. This service will be performed free of charge. The safety recall began on October 12, 2012. Owners may contact Volvo at 1-800-458-1552.
Volvo Cars of N.A., LLCManufacturer number 256View on NHTSA.gov
12V317000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Jul 6, 2012
1,469 units potentially affected
The defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2011-2013 S80 VEHICLES. A SOFTWARE ERROR MAY PREVENT THE TRANSMISSION FROM DOWNSHIFTING SUCH AS SHIFTING FROM FIFTH TO FOURTH GEAR WHEN COASTING.
The risk: THIS MAY RESULT IN DECREASED ENGINE RPMS AND POSSIBLE ENGINE STALL, INCREASING THE RISK OF A CRASH.
The remedy: VOLVO WILL NOTIFY OWNERS, AND DEALERS WILL UPGRADE THE SOFTWARE TO THE TRANSMISSION CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 10, 2012. OWNERS MAY CONTACT VOLVO CARS AT 1-800-458-1552.
VOLVO CARS OF N.A. LLC.Manufacturer number 255View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jan 17, 2024

My drivers side door latch will no longer open from the inside or the outside. I have to climb across to the passenger side and go out the opposite door. I am reporting this because this vehicle is part of the volvo "P3" platform which includes the S60, and they had a huge recall to replace all the door latch mechanisms for this exact reason.

NHTSA ID
11565928
Incident
Jan 16, 2024
Visibility
Filed Jan 18, 2022

The top of the windshield is leaking water. Windshield is coming loose.

NHTSA ID
11447902
Incident
Jan 18, 2022
Engine
Filed Dec 13, 2018

TL* THE CONTACT OWNS A 2013 VOLVO S80. THE CONTACT STATED THAT THE RADIATOR ANTI-TAMPERING DEVICE WAS FAULTY, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE VEHICLE OVERHEATED. THE READING INDICATED THAT THERE WAS AN ISSUE WITH THE "ANTI-TAMPER SWITCH FOR RADIATOR." THE DEALER (VOLVO CARS ANNAPOLIS, 333 BUSCHS FRONTAGE RD, ANNAPOLIS, MD 21409, (410) 349-8800) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER STATED THE SAME THING AS THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 57,000. *TT*JB

NHTSA ID
11161194
Incident
Oct 13, 2018
Mileage
57,000 mi
Filed Oct 14, 2018

SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE IN AN OPEN RURAL AREA WITHOUT ANY SORT OF OUTSIDE FORCE.

NHTSA ID
11140258
Incident
Oct 12, 2018
Mileage
191,000 mi
Engine
Filed Oct 11, 2018

ABOUT 6 WEEKS AGO THE CHECK ENGINE LIGHT WENT ON IN MY VOLVO. I WENT TO AN AUTO SHOP AND THE SCAN READ "FAULTY RADIATOR ANTI-TAMPER DEVICE." I THEN RESEARCHED THE PROBLEM AND FOUND THAT VOLVO HAD A RECALL (TJ27910) THE 2013 S80 WAS EFFECTED BY THIS RECALL. I CALLED THE DEALER AND MY CAR WAS SUPPOSEDLY NOT ON THE RECALL LIST EVEN THOUGH I HAD THE SAME ISSUE. VOLVO WOULD NOT HONOR THE RECALL AND STATED THAT I WOULD HAVE TO HAVE THE CAR RE-SCANNED AND THE SOFTWARE ISSUE WOULD BE RESET AT MY COST. ACCORDING TO VOLVO EVEN THOUGH MY CAR HAS THE ISSUE AS THE SAME MODELS WITH THE RECALL SINCE MY VIN DOESN'T MATCH UP I AM LIABLE FOR THE COST. ACCORDING TO THE DEALER, AND THE VOLVO CUSTOMER SERVICE IT IS IMPOSSIBLE THAT VOLVO MADE AN ERROR BY NOT INCLUDING MY CAR. I AM HOPING YOU CAN ASSIST IN ENCOURAGING VOLVO TO TAKE RESPONSIBILITY. THANK YOU.

NHTSA ID
11139601
Incident
Sep 1, 2018
Mileage
51,000 mi
Suspension
Filed Dec 27, 2016

TL* THE CONTACT OWNS A 2013 VOLVO S80. THE CONTACT STATED THAT UPON DRIVING OVER UNLEVELLED GROUND, THE VEHICLE SWAYED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS WHERE VARIOUS REPAIRS WERE COMPLETED BUT A PERMANENT REPAIR WAS UNABLE TO BE PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
10937600
Incident
Jun 13, 2016
Filed Sep 17, 2015
2 injuries reported

THE CHROME TRIM ON OUR CONSOLE HAS PEELED BACK VERY SLIGHTLY AND HAS A VERY SHARP EDGE IT HAS CUT OUR HANDS MULTIPLE TIMES AND HAS TOOK OUT CHUNKS OF OUR SKIN IT IS VERY PAINFUL AND UNNESSARY WE HAVE HAD THE CAR BRAND NEW A DEALER DEMO SINCE DECEMBER 2013 WE ARE VERY UNHAPPY BECAUSE WE HAVE BEEN LOYAL VOLVO CUSTOMERS SINCE 2005 WE HOPE VOLVO WILL RECALL THESE VEHICLES AND FIX THEM APPROPRIATELY BECAUSE VOLVOS ARE NOT CHEAP CARS AND WE LOVE ARE CAR EXECPT THE FACT OUR HANDS ARE GETTING SEVERELY CUT

NHTSA ID
10764736
Incident
Aug 19, 2015
Mileage
25,000 mi
Body & structure
Filed Apr 15, 2013
2 injuries reported

THE CHROME FOIL DECORATION ON THE STEERING WHEEL TRIM IS DELAMINATING, CAUSING A SHARP EDGE WHERE THE FOIL HAS PULLED AWAY FROM THE PLASTIC SUBSTRATE. THIS IS HAPPENING AT THE OUTSIDE EDGE OF THE STEERING WHEEL, WHERE THE HANDS COME IN CONTACT WITH IT. IN THE COURSE OF DRIVING THE CAR AND TURNING THE WHEEL, THE SHARP EDGE HAS CUT MY HANDS AND THOSE OF MY WIFE ON SEVERAL OCCASIONS. THE DEALER SAYS THAT THIS IS A CHRONIC PROBLEM AND THAT THE MANUFACTURER IS UNABLE TO KEEP UP WITH THE DEMAND TO REPLACE THE DEFECTIVE PART. THE PART IS ON BACK ORDER AND OUR VEHICLE IS STILL NOT REPAIRED. *TR

NHTSA ID
10508326
Incident
Mar 15, 2013
Mileage
20,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

35526.1.8

ENGINE

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

37809.1.1

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

19245

This is a Technical Journal. Vehicle type and platform identification.

8501

EXTERIOR LIGHTING

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo S80 by model year
YearComplaintsRecallsInvestigationsIssue Index
2016620—
2015720—
2014110—
2013Viewing830—
2012830—
2011540—
2010275052.9
2009165048.9
2008257054.2
2007245040.7
2006124046.2
2005156053.5
2004505048.0
2003266051.1
2002425047.9
20011648256.3
20003185257.7
19991995256.3
1993000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.