RoadVitals

2012 Volvo S80

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Dec 18, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 30, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2012 Volvo S80, most frequently naming the airbags, body & structure and driver assistance categories. 3 safety recalls have been issued covering this model year; and 259 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags111.1%
  • Body & structure111.1%
  • Driver assistance111.1%
  • Interior & seats111.1%
  • Other / unspecified111.1%
  • Powertrain (other)111.1%
  • Steering111.1%
  • Suspension111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V378000

SEAT BELTS:FRONT

Jun 30, 2020
308,260 units potentially affected
The defect: Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.
The risk: An unsecured occupant has an increased risk of injury in the event of a crash.
The remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo Car USA LLCManufacturer number R10029View on NHTSA.gov
12V317000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Jul 6, 2012
1,469 units potentially affected
The defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2011-2013 S80 VEHICLES. A SOFTWARE ERROR MAY PREVENT THE TRANSMISSION FROM DOWNSHIFTING SUCH AS SHIFTING FROM FIFTH TO FOURTH GEAR WHEN COASTING.
The risk: THIS MAY RESULT IN DECREASED ENGINE RPMS AND POSSIBLE ENGINE STALL, INCREASING THE RISK OF A CRASH.
The remedy: VOLVO WILL NOTIFY OWNERS, AND DEALERS WILL UPGRADE THE SOFTWARE TO THE TRANSMISSION CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 10, 2012. OWNERS MAY CONTACT VOLVO CARS AT 1-800-458-1552.
VOLVO CARS OF N.A. LLC.Manufacturer number 255View on NHTSA.gov
12V075000

ELECTRICAL SYSTEM:WIRING

Feb 28, 2012
32,552 units potentially affected
The defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2012 S60, XC60, S80 AND XC70 VEHICLES MANUFACTURED FROM MAY 16, 2011, THROUGH OCTOBER 6, 2011. IN THESE VEHICLES, THE WIRE HARNESS UNDER THE FRONT SEATS MAY HAVE NOT BEEN ATTACHED PROPERLY TO THE SEAT FRAME. AS A RESULT, WHEN THE SEATS ARE MOVED TO ADJUST THE SEATING POSITION, THE WIRE HARNESS MAY GET PULLED, CAUSING IT TO DISCONNECT.
The risk: IN THE EVENT OF CRASH, THE FRONT AND/OR SIDE IMPACT AIR BAGS MAY DEPLOY IMPROPERLY OR NOT AT ALL, INCREASING THE RISK OF INJURY. ALSO, THE LAP BELT PRETENSIONER MAY NOT DEPLOY.
The remedy: VOLVO WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND, IF NECESSARY, SECURE THE SEAT WIRE HARNESS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT VOLVO CARS AT 1-800-458-1552.
VOLVO CARS OF N.A. LLC.Manufacturer number 250View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsDriver assistanceInterior & seats
Filed Dec 18, 2024
Crash reported

See attached document for complaint.

NHTSA ID
11631489
Incident
Nov 23, 2023
Steering
Filed Mar 25, 2024
1 injury reported

A batch of metal used for the steering wheel trim prematurely wears down at the base of the steering wheel in 2 locations out of sight with normal use and becomes razor sharp. When turning the wheel, the spinning razor edge can cause the driver to lose control due to sudden pain due to slicing into the fingers. The metal slices into the skin drawing blood much like that of a papercut. I have experienced sudden cuts in turning on 2 separate occasions recently having to re-grab the steering wheel due to involuntary pain reflex release to prevent total loss of control and the problem has not been confirmed by the dealer. There is no prior warning when this issue suddenly occurs.

NHTSA ID
11579271
Incident
Mar 24, 2024
Filed Mar 2, 2020

MY WIFE KAREN WAS ON HER WAY TO WORK ON FEBRUARY 24, 2020 WHEN THE DRIVER SIDE-VIEW MIRROR DETACHED, HIT THE PAVEMENT AND SHATTERED. THE INCIDENT OCCURRED AT ABOUT 7:45 AM. THE VEHICLE HAD BEEN PARKED IN OUR DRIVEWAY AT 140 STATESIR PLACE FOR 60 HOURS WITHOUT BEING USED AND THE MIRROR SHOWED NO SIGN OF DAMAGE PRIOR TO BEING DRIVER. THE INCIDENT OCCURRED ABOUT 800 FEET FROM OUR RESIDENCE AS SHE WAS TURNING FROM STATESIR PLACE ONTO PINE STREET NEARER TO THE CORNER .

NHTSA ID
11315577
Incident
Feb 24, 2020
Mileage
1 mi
Other / unspecified
Filed Mar 11, 2019

TL* THE CONTACT OWNS A 2012 VOLVO S80. WHILE DRIVING 35 MPH, THE CONTACT STATED THAT THE WHEEL STUDS FRACTURED FROM THE TIRE. AS A RESULT, THE VEHICLE SLID ONTO THE ROAD SHOULDER AND THE FENDER WAS RIPPED OFF. THERE WAS NO CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TAKEN TO DEMONDTROND VOLVO (VOLVO BUILDING, 14101 NORTH FWY, HOUSTON, TX 77090, (281) 607-0382). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 138,000.

NHTSA ID
11185921
Incident
Mar 10, 2019
Mileage
138,000 mi
Body & structure
Filed Dec 29, 2017

THE PASSENGER DOOR CONTINUES TO OPEN AT HIGHWAY SPEEDS. I HAVE THE OPTION FOR DOORS TO LOCK WHEN CAR BEGINS TO MOVE. THE LOCK REMAINS "LOCKED" HOWEVER DOOR OPENS WITH INTERIOR LIGHTS AND DASHBOARD WARNING. I HAVE CONTACTED VOLVO TO NO END... I SEE A MULTITUDE OF DOOR OPENING ISSUES ON VOLVO FORUM SITES, AND MECHANIC STATES COMMON PROBLEM WITH VOLVO.

NHTSA ID
11057458
Incident
Dec 29, 2017
Mileage
65,000 mi
Suspension
Filed Sep 7, 2016

DRIVERS SIDE REAR SUSPENSION LINK ARM FAILURE. VEHICLE TRAVELING STRAIGHT AHEAD ON EXPRESSWAY AT POSTED SPEED, 70MPH, ROAD CONDITIONS DRY AND CLEAR. NO IMPACTS OR SUDDEN MANEUVERS PRIOR TO FAILURE, I.E. CHUCK HOLE OR DEBRIS. NO TIRE OR WHEEL DAMAGE SUSTAINED PRIOR TO OR AFTER SUSPENSION FAILURE. NO IMPACT EVIDENCED UNDERNEATH VEHICLE.

NHTSA ID
10904402
Incident
Aug 28, 2016
Mileage
56,763 mi
Powertrain (other)
Filed Mar 8, 2016

TL* THE CONTACT OWNS A 2012 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE WOULD JERK VIOLENTLY WHEN ACCELERATING TO A HIGH SPEED. IN ADDITION, THE TACHOMETER FLUCTUATED CAUSING THE VEHICLE TO JERK VIOLENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V317000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 45,800.

NHTSA ID
10845524
Incident
Mar 1, 2016
Mileage
45,800 mi
Tires & wheels
Filed Jul 23, 2013

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS 21 JUL 2013 - SUNDAY EVENING THE TIRE LOW PRESSURE WARNING LIGHT CAME ON WHEN I PARKED MY CAR IN THE GARAGE. I LOOKED AT ALL FOUR TIRES AND FOUND NOTHING WRONG. 22 JUL 2013 - MONDAY AS SAFETY PRECAUTION I TOOK THE VEHICLE IN FOR SERVICE AND HAD THE SENSOR CHECKED. THE VOLVO SERVICE DEPARTMENT STATED; THEY CHECK THE PRESSURE IN ALL TIRES FOR LEAKS, PROPER INFLATION AND THE LIGHT WENT OUT. 23 JUL 2013 - TUESDAY MORNING ON MY WAY TO WORK THE LIGHT CAME BACK ON. AGAIN; I LOOKED AT ALL FOUR TIRES AND FOUND NOTHING WRONG. *TR

NHTSA ID
10526283
Incident
Jul 21, 2013
Mileage
29,142 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

35526.1.8

ENGINE

This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.

37809.1.1

This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under prior approval are listed in the "Service" section

19245

This is a Technical Journal. Vehicle type and platform identification.

8501

EXTERIOR LIGHTING

This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the vehicle over a wired connection using a VOE (Volvo OBD to Ethernet) adapter and perform a NEW vehicle readout.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

S10303

Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key fob.
 As a result, there is a possibility that the customer’s key fob is not paired to the vehicle.
 The corrective action is to download SP Software.
 S10303 affects 151 vehicles in the U.S and 5 in Canada.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Volvo S80 by model year
YearComplaintsRecallsInvestigationsIssue Index
2016620—
2015720—
2014110—
2013830—
2012Viewing830—
2011540—
2010275052.9
2009165048.9
2008257054.2
2007245040.7
2006124046.2
2005156053.5
2004505048.0
2003266051.1
2002425047.9
20011648256.3
20003185257.7
19991995256.3
1993000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.