RoadVitals

2017 Audi Q7

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
323
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Mar 16, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
10 injuries, 0 deaths reported

Overview

Our database contains 323 NHTSA owner-reported complaints for the 2017 Audi Q7, most frequently naming the exterior lighting, engine and electrical categories. 7 safety recalls have been issued covering this model year; and 1,253 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING

Mar 16, 2020
229 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
The risk: A sudden loss of loss of steering control may increase the risk of a crash.
The remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
Volkswagen Group of America, Inc.Manufacturer number 36A1View on NHTSA.gov

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Jan 16, 2019
74,881 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
The risk: A fuel leak in the presence of an ignition source can increase risk of a fire.
The remedy: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
Volkswagen Group of America, Inc.Manufacturer number 24DPView on NHTSA.gov

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:SIDE/WINDOW; SEAT BELTS:PRETENSIONER

Dec 29, 2016
5,947 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
The risk: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
The remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Volkswagen Group of America, Inc.Manufacturer number VW: 69P4; Audi 69P2View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Oct 27, 2026

"Front Right Side Marker Light Defective" Error

NHTSA ID
11774097
Incident
Oct 15, 2026
Engine
Filed Oct 25, 2026

In XXX, my 2017 Audi Q7 3.0T unexpectedly lost engine power while traveling approximately 70 mph on a highway in [XXX]. A "Drive System Malfunction" warning appeared. The driver pulled over, shut off the engine, and restarted it; the vehicle then drove normally. The sudden reduction in power at highway speed created a risk of collision with surrounding traffic. The precise cause is UNKNOWN. I reported the highway-speed loss of power and warning to Audi Wilmington. At its XXX visit (102,255 miles), the dealership documented the warning and multiple engine misfire codes. It identified a vacuum leak at a broken oil-fill pipe neck, replaced the pipe, cleared codes, and reported no issue during its test drive. The intermittent power loss did not recur during that visit. The vehicle also had recurring excessive oil consumption. In XXX (104,261 miles), Audi Wilmington found it approximately 1.5 quarts low and documented possible piston-and-ring replacement if proposed treatments failed. Those proposed repairs were not performed. In XXX (approximately 109,320 miles), the vehicle again showed a Drive System Malfunction warning and check engine light. Maguire Audi documented multiple misfires and a persistent cylinder #2 misfire after service, and suspected internal engine damage. The vehicle has been out of service since then. Independent testing in XXX confirmed cylinder #2 had 35 PSI compression and 100% leak-down, with part of an exhaust valve missing and oil on the piston. The connection, if any, between the XXX power loss and later engine damage is UNKNOWN. Authorized Audi dealers and an independent shop have inspected the vehicle; I am unaware of any inspection by police, insurers, or the manufacturer. The vehicle remains in my possession and is available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11773478
Incident
Nov 20, 2023
Exterior lighting
Filed Oct 21, 2026

The contact owns a 2017 Audi Q7. The contact stated that while driving 25 MPH, an inoperable passenger’s side front headlight assembly warning light illuminated. The contact stated that the headlight was functioning properly even though the warning light was displayed. The manufacturer was made aware of the failure by telephone. The contact expressed concerns that the warning failure posed a safety risk because the contact might not be alerted if the headlight failed. The approximate failure mileage was 54,921.

NHTSA ID
11772699
Incident
Aug 28, 2026
Mileage
54,921 mi
Suspension
Filed Oct 5, 2026

I was backing out of a retail shopping parking lot and heard a loud bang, then a horrible noise from the front driver side. The car went on a lock down - was useless. The front driver wheel was pushed out and we could see control arms. broken underneath. I had no warning, no indicators on the dash- this was catastrophic. I was stopping traffic from passing and required police assistance. The car had was towed via flatbed to a Firestone repair shop. As mentioned, no warning - I am certainly glad I was just backing out and not driving on the highway.

NHTSA ID
11769101
Incident
Oct 3, 2026
Electrical
Filed Sep 5, 2026

The vehicle has a recurring electrical failure involving the camshaft position sensor circuit (DTC P0365). The sensor itself is functional, but the wiring harness leading to the sensor develops internal copper fatigue due to a design flaw in the factory routing. The harness is bent tightly behind the passenger-side cylinder head, causing vibration-induced internal wire breakage that is invisible externally. This failure is well known to Audi dealers and has been reproduced and confirmed by multiple service centers. The problem is not caused by the sensor, plug, or engine components. It is caused by the wiring harness design, which repeatedly fails in the same 6–10 inch section. The defect causes intermittent loss of camshaft signal, illumination of the check engine light, and inability to pass emissions. Repair requires cutting open the harness and splicing in new wire, costing approximately $700–$1,200 each time. This is a repeated electrical defect caused by poor harness routing and inadequate wire durability. This issue affects safety indirectly because the vehicle cannot reliably report camshaft position to the ECM, and the failure is unpredictable. The defect is widespread among vehicles using the same engine and harness design.

NHTSA ID
11762386
Incident
Sep 5, 2026
Engine
Filed Aug 29, 2026

The 2017 Audi Q7 Prestige was purchased on November 7,2016. Since the purchase, all service was provided by one or the other of two Audi dealerships. During this period, the Audi recommended 10K, 20K,30K, 40K, 50K, 60K, 70K, and 80K mile services had all been performed. In the almost ten years that I owned the car, the oil and oil filter were changed 11 times at one or the other of the two dealerships. The mileage interval between oil changes was 6,383 miles on average with a maximum interval on 8,177 miles; the time interval between oil changes was 320 days on average with a maximum of 399 days. The engine oil cooler valve had shorted out internally and was replaced in April 2025 at 58,225 miles. By the end of August 2026, the car had travelled 71,375 miles. From 60,000 miles on, oil consumption has gradually increased to alarming levels:1-quart every 700 miles. On August 22, while driving at highway speed on the Pennsylvania turnpike near Pittsburgh, I experienced a sudden loss of power, rapid deceleration, rough running of the engine, and a “Drive System Malfunction “indicator. Fortunately, I was able to slow the vehicle and safely move off the highway. The car was towed ($396) to an Audi dealership. The technician reported that the diagnostic scan showed a misfire code for cylinder #2; and, upon inspection, the #2 spark plug was found to be excessively oil-fouled. When the technician swapped the coils and spark plugs from cylinders #2 and #3, the misfire remained on cylinder #2. A compression test on cylinder #2 showed 120 psi – below normal, but not low enough by itself to definitively condemn the engine. The cost for this analysis was $500. I declined to invest in further teardown of the engine. Audi purchased the vehicle for $4,000. My experience appears similar to others with the 2017 Audi Q7 with the 3.0 engine. Exceptionally poor engineering and total lack of customer care!

NHTSA ID
11760564
Incident
Aug 22, 2026
ElectricalEnginePowertrain (other)
Filed Jul 31, 2026

My 2017 Audi Q7 with the 3.0T engine has experienced repeated engine/ignition system failures. The vehicle displays a "System Malfunction" warning light accompanied by shaking and stalling. This same malfunction has occurred at least 3 separate times over the past few years. Each time, a repair shop diagnosed and replaced faulty ignition coils, and the vehicle ran normally for a period of time before the identical malfunction returned. The vehicle is currently inoperable due to the most recent occurrence. This creates a safety risk because the stalling and shaking can occur while driving, with no clear warning beyond the malfunction light appearing at the same time as the symptoms begin. A stall or loss of power while in motion, especially in traffic or on a highway, could lead to a collision. The problem has been confirmed and repaired multiple times by an independent European auto repair specialist, who stated this is a known, recurring issue with this engine/model. The vehicle has not yet been inspected by the manufacturer directly. Separately, the vehicle has also developed excessive oil consumption, requiring approximately 2 gallons of oil added roughly every 6 weeks, with the frequency increasing over the last 2 months. I am uncertain whether the oil consumption and the recurring coil/ignition failures share a common root cause, but both issues are ongoing and unresolved. The vehicle and its components are available for inspection upon request.

NHTSA ID
11754079
Incident
Jul 6, 2026
Exterior lighting
Filed Jul 2, 2026

On my 2017 Audi Q7 with 93169 miles, I am getting the error message along with a warning lamp that states: "Front right side marker light defective." The light actually works however I am getting this message. If the light were to actually go out it would affect the safety of my vehicle. I hear this is a common issue with the 2017 Audi Q7s and is very costly to fix at the dealer because the entire headlight assembly is usually replaced by the dealer. My vehicle is available for inspection if needed.

NHTSA ID
11748055
Incident
Jul 1, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2070568_7

This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).

TSB_2059363_7

SUSPENSION

This bulletin provides information when the air spring symbol is illuminated; DTC U112100 or C1260F0.

TSB_2080517_5

ELECTRICAL SYSTEM

This bulletin provides information when the starter battery is discharged or malfunctioning.

TSB_2075199_3

ELECTRICAL SYSTEM

This bulletin proides service information when there is a prompt to take over the steering wheel (hands off detection).

TSB_2083709_1

ELECTRICAL SYSTEM

This bulletin provides information when there is an Audi pre sense warning, warning jolt, or brake intervention.

TSB_2022032_13

ELECTRICAL SYSTEM

This bulletin provides information to aid in diagnosing the vehicle locking system.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi Q7 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026210—
2025172057.0
2024230—
2023163046.2
2022203061.2
2021769061.9
2020295062.7
2019634054.7
20181453053.6
2017Viewing3237055.0
2016210—
2015462044.0
2014472052.4
2013443061.7
2012294152.7
2011234149.2
2010293145.1
2009213148.4
2008333047.9
2007953047.8
2006000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.