RoadVitals

2014 Audi Q7

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
47
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 15, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
2 injuries, 0 deaths reported

Overview

Our database contains 47 NHTSA owner-reported complaints for the 2014 Audi Q7, most frequently naming the fuel system, engine and electrical categories. 2 safety recalls have been issued covering this model year; and 1,125 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system1929.2%
  • Engine1116.9%
  • Electrical710.8%
  • Driver assistance57.7%
  • Visibility46.2%
  • Powertrain (other)46.2%
  • Airbags34.6%
  • Suspension34.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V086000

EQUIPMENT:OTHER:LABELS; TIRES

Feb 15, 2023
12,100 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
The risk: An overloaded vehicle can increase the risk of a crash.
The remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Volkswagen Group of America, Inc.Manufacturer number 50G5View on NHTSA.gov
17V298000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

May 3, 2017
240,487 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Volkswagen Group of America, Inc.Manufacturer number 20Z8View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 47
Fuel system
Filed Nov 9, 2026

My 2014 Audi Q7 3.0 TDI suffered a high-pressure fuel-pump failure while I was in traffic with my children in the vehicle. The check-engine light had briefly come on and then turned off. The vehicle became inoperable. An independent shop confirmed extensive metal contamination in the fuel-metering valve and injection pump using Audi TSB 2036668. The vehicle remains unrepaired and available for inspection. I am concerned this failure could cause a dangerous loss of vehicle operation in traffic.

NHTSA ID
11776636
Incident
Aug 5, 2002
BrakesFuel system
Filed Oct 10, 2026

My car began leaking large amounts of fuel. Recall 20Z8 but Audi said my car wasn't eligible? Also upon starting the car driving the first few second the abs engages and slow down for around 20-30 seconds every time

NHTSA ID
11770364
Incident
Sep 10, 2026
Fuel system
Filed Jul 24, 2026

The contact owns a 2014 Audi Q7. The contact stated that while attempting to trade the vehicle at a dealer, the team observed an abnormal fuel odor coming from the vehicle. While inspecting the vehicle, there was fuel dripping down the side of the fuel tank into a puddle underneath the vehicle. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.

NHTSA ID
11752701
Incident
Jul 24, 2026
Mileage
66,000 mi
Fuel system
Filed Oct 20, 2025

Gas leak under left passenger side of the vehicle.

NHTSA ID
11694454
Incident
Oct 1, 2025
Engine
Filed Aug 29, 2025

The contact owns a 2014 Audi Q7. The contact stated that while driving 60 MPH, there was an abnormal beeping sound coming from the warning light on the instrument panel. The message "Low Coolant" was displayed. In addition, the vehicle stalled. The contact was unable to move over to the side of the road. The contact raised the hood and refilled the coolant reservoir. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in the Volkswagen Emissions Scandal several years ago, and the vehicle was repaired. The contact stated that the failure persisted. The contact related the failure to the EGR (Exhaust Gas Recirculation), where the valve recirculates exhaust gas to lower combustion temperatures and reduce nitrogen oxide (NOx) emissions. The manufacturer was not made aware of the issue. The failure mileage was approximately 111,000.

NHTSA ID
11683873
Incident
Aug 17, 2025
Mileage
111,000 mi
Fuel system
Filed Jun 13, 2025

The contact owns a 2014 Audi Q7. The contact stated that while the vehicle was parked, there was an abnormally strong fuel odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with fuel filter flange failure. The contact was informed that the fuel filter flange needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline); however, the recall repair had been performed in December 2017. The contact was informed that the repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 38,000.

NHTSA ID
11666829
Incident
Jun 9, 2025
Mileage
38,000 mi
Airbags
Filed May 31, 2025
Crash reported

Component/System That Failed: The airbag system failed to deploy during a frontal collision. The vehicle’s front driver and passenger airbags did not activate at the time of impact. The airbag system is still present in the vehicle and is available for inspection upon request. ⸻ Safety Risk: The failure of the airbags to deploy during a significant front-end collision put my safety and the safety of my passengers at serious risk. The impact was forceful enough to cause frame displacement and over $11,000 in structural damage, rendering the vehicle inoperable. Had the collision occurred at a slightly higher speed or involved another passenger vehicle, the lack of airbag protection could have resulted in serious injury or death. ⸻ Reproduced or Confirmed by a Dealer or Service Center: The issue has not been reproduced, as it occurred during a single collision event. However, an independent body shop has confirmed structural frame damage, and Audi of America was provided photos, repair estimates, and the official police report. Audi reviewed the case but denied the claim, stating the crash “did not meet the deceleration threshold” for deployment — despite the vehicle being disabled in the crash. ⸻ Inspected By: •Police: Yes – an official California Highway Patrol report was filed (Report #231220583). •Insurance Representative: Yes – damage was assessed and repairs partially initiated. •Manufacturer: Yes – Audi of America reviewed photos and documentation submitted by me but declined further inspection. •Independent Service Center: Yes – initial damage assessment and frame displacement confirmed. ⸻ Warning Lamps or Symptoms: There were no warning lights or malfunction indicators related to the airbag system before the collision. The vehicle was operating normally at the time of the incident. Post-incident, the airbags never deployed and no system alerts were generated.

NHTSA ID
11664062
Incident
Dec 13, 2023
Fuel system
Filed Nov 7, 2024

The contact owns a 2014 Audi Q7. The contact stated that while inside or outside the vehicle, there was an abnormally strong gasoline odor detected. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was previously repaired under NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline); however, the failure recurred and there was no warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

NHTSA ID
11624021
Incident
Nov 7, 2024
Mileage
60,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2070568_7

This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).

TSB_2082323_2

ENGINE

This bulletin provides information when the engine is not runing smoothly; all gas engines.

TSB_2022032_13

ELECTRICAL SYSTEM

This bulletin provides information to aid in diagnosing the vehicle locking system.

TSB_2021205_11

This bulletin provides information on VIN plates, Safety Certification labels, and ordering procedures.

TSB_2083409_1

This bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.

TSB_2052680_2

This bulletin provides information for reporting safety related information to the manufacturer.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi Q7 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026210—
2025172057.0
2024230—
2023163046.2
2022203061.2
2021769061.9
2020295062.7
2019634054.7
20181453053.6
20173237055.0
2016210—
2015462044.0
2014Viewing472052.4
2013443061.7
2012294152.7
2011234149.2
2010293145.1
2009213148.4
2008333047.9
2007953047.8
2006000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.