RoadVitals

2024 Audi Q7

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Dec 19, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2024 Audi Q7, most frequently naming the driver assistance category. 3 safety recalls have been issued covering this model year; and 837 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V900000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Dec 19, 2025
356,894 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Volkswagen Group of America, Inc.Manufacturer number 90TVView on NHTSA.gov
24V251000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Apr 3, 2024
91 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
The risk: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
The remedy: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
Volkswagen Group of America, Inc.Manufacturer number 69GUView on NHTSA.gov
23V868000

AIR BAGS:SIDE/WINDOW

Dec 20, 2023
1,001 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk: An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.
The remedy: Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
Volkswagen Group of America, Inc.Manufacturer number 69GAView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Sep 8, 2026

While driving my vehicle screen displayed SAFE CP. Though it did not cause an accident but all my safe features were disabled. Now I have to pay for an update which isn’t affordable due to it being beyond my control. What do I do?

NHTSA ID
11762664
Incident
Aug 24, 2026
Filed May 15, 2026

The emergency call is malfunctioning in the overhead console.

NHTSA ID
11738114
Incident
May 11, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082976_2

ELECTRICAL SYSTEM

This bulletin provides general information about the current tpp issues for Audi connect.

TSB_2074436_3

This bulletin provides information when the horn sound quality is poor.

TSB_2069331_8

ELECTRICAL SYSTEM

This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.

TSB_2064535_4

STEERING

This bulletin provides information when the steering wheel clicks when it is adjusted vertically.

TSB_2063546_5

STEERING

This bulletin provides service infomraiton regardin gthe identifaction of noises with dynamic steering.

TSB_2063528_5

STEERING

This bulletin provides service information when thre are engine noises in the vehicle interior.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi Q7 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026110—
2025162052.6
2024Viewing230—
2023163048.1
2022183060.2
2021749061.7
2020285062.2
2019624054.9
20181423053.8
20173197055.6
2016210—
2015442040.1
2014452050.7
2013433060.9
2012294152.7
2011234149.2
2010293145.1
2009213148.4
2008333047.9
2007953047.8
2006000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.