RoadVitals

2025 Audi Q7

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 19, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 14 NHTSA owner-reported complaints for the 2025 Audi Q7, most frequently naming the driver assistance, electrical and brakes categories. 2 safety recalls have been issued covering this model year; and 531 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical423.5%
  • Brakes15.9%
  • Exterior lighting15.9%
  • Powertrain (other)15.9%
  • Visibility15.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Dec 19, 2025
356,894 units potentially affected
The defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Volkswagen Group of America, Inc.Manufacturer number 90TVView on NHTSA.gov

SEAT BELTS:FRONT:ANCHORAGE

Nov 12, 2025
61 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Audi RS Q8, Audi Q8, Audi Q7, and Audi SQ8 vehicles. The driver and front passenger seat belt buckles may be missing a rivet that secures the buckle to the seat belt stalk.
The risk: A seat belt that is missing a rivet may not properly restrain an occupant during a crash, increasing the risk of injury.
The remedy: Dealers will replace both front seat belt buckles, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Audi at 1-800-253-2834. Audi's number for this recall is 692K. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 14, 2025.
Volkswagen Group of America, Inc.Manufacturer number 692KView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jul 31, 2026
Crash reported1 injury reported

4/30/26 I came home, parked in my driveway, got out of the car and opened the left back door to get my handicapped son out of the car. He wanted his talker from his backpack(he is nonverbal), so I sat next to him on the back seat and gave him the talker. Then I got out of the car and helped him to get out, closed the left rear door and turned towards my house holding his hand. At that point my mother who got out of the house because she saw us coming started yelling that the car is moving. I jumped, opened the driver door put my right leg inside trying to stop it but by then the car had already hit my fence right where we have a gate. The gate unlatched and opened and the car got then stuck in the opening pinning my left leg which was still On the ground against the door and the car as the car itself was pinned inside the fence opening. Eventually the gate completely gave in and the car continued to slowly move forward into my backyard, I got my right leg out while I saw the car rolling and taking down a shed and stopping in my tree. My leg was hurting very badly so I called 911. I still have some minor discomfort but had a large hematoma and significant pain for 2 weeks. Then the car had a failure to start several times on two different days on one day needing 15 attempts to start. I took the car to the dealer after the first incident and they said no codes and car is fine. I took it again after the car didn’t start and they mocked me. There was 15000 in body damage. I am a doctor and discussed with 5 different patients that are mechanics and they all said this car has clearly a defect and I should Not be driving it.

NHTSA ID
11754011
Incident
Apr 30, 2026
Driver assistanceElectrical
Filed Mar 23, 2026

WHile trying to park 2025 Q7 the vehicle accelerated without warning and adaptive cruise flashed quickly then disappeared. I was the driver and had a passanger along. THis incedent repeated itself within 30 mins. I am not comfortable driving the car..

NHTSA ID
11726270
Incident
Mar 21, 2026
Filed Mar 17, 2026

Start/Stop button will not start the engine at times. May take several attempts before engine will start. Had to have Audi Roadside Assist come to my location to get the vehicle car started. Drove vehicle to nearest dealer with the "engine light" illuminated. Was advised that Audi has a software update that needs to be installed. Update was supposed to drop by week 10 of 2026 but it is still not available as of week 12. Audi and the dealer cannot provide a resolution after vehicle has been in shop for 3 weeks. Was told that I could pick up the car since they did not see it as a safety issue, but if the vehicle if often unable to start why would one trust driving it?

NHTSA ID
11725077
Incident
Feb 23, 2026
Driver assistanceElectrical
Filed Mar 14, 2026

I own a 2025 Audi Q7 and have experienced repeated malfunctions related to the vehicle’s driver assistance and safety systems. The vehicle frequently displays warnings such as “Driving Assist Not Available” and other safety system errors. These issues started while the vehicle was still relatively new and have continued intermittently. The warnings appear while driving and indicate that important driver assistance systems are not functioning properly. I have taken the vehicle to the dealership multiple times for inspection. However, the dealership often reported that they could not duplicate the problem or that no fault codes were found. Despite this, the warnings continue to appear and the problem remains unresolved. Because these systems are related to safety features such as emergency braking and driver assistance, I am concerned that the malfunction could create a dangerous driving situation. The vehicle has multiple documented service visits and I also have video evidence showing the warnings when they occur. I am reporting this issue because the malfunction involves critical safety systems and has not been properly resolved by the dealership.

NHTSA ID
11724319
Incident
Jul 15, 2025
Brakes
Filed Dec 31, 2025

New Audi Q7 only 1,392 miles driven, front brake failed, Audi NOT willing to remedy under warranty claiming unsubstantiated brakes overheated due to excessive braking ? Clearly manufacturer fault and serious safety hazard - no support from Audi Grapevine

NHTSA ID
11708002
Incident
Dec 29, 2025
Driver assistance
Filed Nov 17, 2025

The vehicle has adaptive cruise control with something called "predictive control." The occurrence happened on I-40 in New Mexico with a 75mph speed limit. I went to pass a semi and a pickup truck followed me into the passing lane. Both lanes were clear ahead for at least a tenth of a mile. As I got to the front of the semi, we reached an exit off the right lane. The Q7 slammed on the brakes - not slowed down, it literally slammed on the brakes. Luckily I reacted to hit the gas pedal to override the cruise control and the pickup truck driver reacted by slamming on his brakes. But a simple pass could have resulted in a disastrous accident solely because of the vehicle. I had some of these issues earlier in my trip, but not to the degree of the above incident. It was most common when passing near any intersection, including exit ramps and emergency vehicle cross-overs. An intersection icon showed up and the vehicle slowed down - sometimes gently, sometimes more forcefully. It appears to be operating within its design parameters. I reported the issue to the dealer, but I am currently across the country. I am awaiting a response. I found the settings to turn off predictive control and am testing the system to see if this works. But if the system is operating as designed, there appears to be a flaw if predictive control is active.

NHTSA ID
11699724
Incident
Nov 11, 2025
Driver assistanceElectrical
Filed Sep 23, 2025

The contact owns a 2025 Audi Q7. The contact stated that the Lane Departure: Lane Keep Assist unintendedly engaged. While driving 40-70 MPH and attempting to switch lanes, the vehicle jerked abnormally. The contact stated that the Lane Departure: Lane Keep Assist was turned off. The Lane Departure: Lane Keep Assist warning light was illuminated. The vehicle was taken back to the local dealer on two occasions, and the contact was informed that the vehicle was operating as designed. The system was reset, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

NHTSA ID
11689234
Incident
Sep 1, 2024
Powertrain (other)Visibility
Filed Sep 2, 2025

I am filing a formal complaint regarding serious safety-related defects in a newly purchased Audi vehicle. Immediately upon delivery, the car presented: • A faulty solenoid, a critical engine component, creating risks of engine misfires, sudden stalling, loss of acceleration, and transmission malfunctions while driving. Such failures pose imminent hazards during the cross-country travel that military families like mine regularly undertake. • Defective windshield wipers from the outset, jeopardizing visibility and safety during inclement weather. These defects demonstrate systemic quality control failures by Audi, undermining the safety expectations owed to U.S. consumers. Requested Action I urge NHTSA to: 1. Investigate Audi for potential violations of federal motor vehicle safety standards. 2. Evaluate whether a recall is warranted, as this appears not to be an isolated case. 3. Hold Audi accountable for delivering vehicles with concealed or unaddressed safety defects. As a U.S. military officer, I cannot risk the safety of my family in a vehicle plagued by such defects. American families deserve full confidence that new vehicles meet uncompromising safety standards.

NHTSA ID
11684625
Incident
Aug 22, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2082910_1

ELECTRICAL SYSTEM

This bulletin provides infomraiotn when there is a warning message in the instrument cluster: P0A1F00 battery control unit.

TSB_2082846_1

This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.

TSB_2081573_4

FUEL/PROPULSION SYSTEM

This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.

TSB_2078648_2

STRUCTURE:BODY

This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.

TSB_2073282_1

STRUCTURE:BODY

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

TSB_2073747_4

ELECTRICAL SYSTEM

This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi Q7 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026110
2025Viewing142053.8
2024130
2023163048.2
2022183061.2
2021699062.6
2020265058.3
2019614054.2
20181413054.0
20173177055.9
2016210
2015442042.1
2014452052.9
2013413060.2
2012294152.7
2011234154.5
2010293145.1
2009213148.4
2008333047.9
2007953047.8
2006000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.