RoadVitals

2014 Buick Verano

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
101
Latest Nov 7, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Nov 6, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
7 injuries, 0 deaths reported

Overview

Our database contains 101 NHTSA owner-reported complaints for the 2014 Buick Verano, most frequently naming the electrical, powertrain (other) and engine categories. 6 safety recalls have been issued covering this model year; and 1,480 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:SIDE/WINDOW

Nov 6, 2025
2,099 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
The risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
The remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
General Motors, LLCManufacturer number N252530830View on NHTSA.gov

AIR BAGS:SIDE/WINDOW

Dec 21, 2023
20,712 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
The risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
The remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
General Motors, LLCManufacturer number N232425640View on NHTSA.gov

AIR BAGS:SIDE/WINDOW

Sep 20, 2023
9,264 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
The risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
The remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
General Motors, LLCManufacturer number N232408490View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalSteering
Filed Nov 7, 2025

I would be driving then radio would blink off and the steering would lose power but the car does not shut off. Radio will come back on and then able to steer again. Ac blower is stop or get low. Lights will blink dim on dash and headlights.I took it to the shop and they can’t find the problem. The car shop googled this and a lot of Buick Veranos have this same problem but can’t find a solution. I need answers because its dangerous to drive and loose steering. This has happened over 6 times in less than a month

NHTSA ID
11698064
Incident
Oct 14, 2025
Filed Aug 20, 2025

AC Compressor failure. I have seen several online reports that this is a common problem with Buick models. The repair costs between $1590 and $2000.

NHTSA ID
11681910
Incident
Jun 1, 2025
ElectricalEnginePowertrain (other)
Filed May 11, 2025

Vehicle hesitating when attempting to accelerate. No power or minimal momentum when pressing on gas pedal. Transmission control module would randomly drop out and loose communication at the same time the body control module thought the vehicle was in park. It would lock and unlock the doors multiple times and the car would jerk uncontrollably. Extremely unsafe while mobile. Issue first occurred randomly summer of 2023 and has progressively gotten worse. Now it occurs at least once every 2 weeks.

NHTSA ID
11660232
Incident
Jan 23, 2025
AirbagsEngineSteering
Filed Apr 19, 2025

Car keeps stalling and the service power steering warning comes on the dash as well as the service air bag. Then the car speed drops to around 20 mph and won’t go any faster and then when you stop at a stop sign or something the car acts like it doesn’t want to go

NHTSA ID
11655643
Incident
Apr 19, 2025
Powertrain (other)Steering
Filed Apr 17, 2025

The contact owns a 2014 Buick Verano. The contact stated that after his daughter started the vehicle and attempted to shift into drive, the gear selector briefly failed to move into drive. Upon shifting into drive, the contact stated that while his daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle, prompting her to discontinue driving the vehicle. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gear selector lever. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

NHTSA ID
11655285
Incident
Apr 17, 2025
Mileage
100,000 mi
EnginePowertrain (other)
Filed Mar 12, 2025

I have included here copies of correspondence between myself and General Motors relating to an issue with my 2014 Buick Verano. As stated in the emails, after some online research, I found that there was actually a class action lawsuit pending in the court with regard to the issue I was having. I did reach out to the attorneys office handling the class action suit and received an auto-reply that they received my message, but nothing further. What I find very disturbing is that in one google search, I found multiple articles and forums as well as two class action lawsuits that address the very issue of excessive oil consumption and General Motors has not done anything to address this issue with vehicle owners. At the very least, a TSB should have been issued to make owners aware of this issue so they could address it properly. There continues to be many posts by people still experiencing this problem which is unacceptable. The issue has caused unnecessary wear and tear on my car and many costly repairs. My car continues to have issues that may have been caused by the initial PVC problem.

NHTSA ID
11647954
Incident
Sep 19, 2023
Airbags
Filed Mar 5, 2025

Passenger air bag system shuts off with passenger in vehicle. Message displays to service air bag system. It doesn't always shut off. It's very random when it will shut off or be working. This is a hazard to any passenger in this vehicle.

NHTSA ID
11646565
Incident
Mar 5, 2025
ElectricalEngineFuel system
Filed Jan 9, 2025
3 injuries reported

Newly purchased delivery of 2014 Buick Verano. from Auto Deal Makers in Chantilly, Va. Not even 5 miles driven, car was hesitant at 20mph, felt like it was going to stall out at 40mph, my left upper lip started tingling, my kids felt sick as we all experienced a heavy taste & smell of burnt oil in the cabin of the car. Two hours later my kids & I still could not get the taste of burnt oil off our tongues and back of our throats even after eating. Contacted GM & Chevy although they are fully aware of the defect they refuse to accept responsibility. The tingling has now reached my chin as though my children and I have been affected by some form of toxic chemical poisoning. This was the first time I ever drove my newly purchased vehicle, and have been poisoned myself & my kids by the toxic fumes the car is emitting. Total recalls should be done, and full compensation to consumers. GM & Chevy are fully aware of the defects and should be held responsible and accountable for the dangerously hazardous fumes that they are knowingly allowing unsuspecting consumers to become victims of their neglect and found guilty of all laws created to protect consumers, and the environment for these defective vehicles and found guilty pursuant to any and all Lemon Laws pertaining to aforementioned toxic chemical exposure. All of these makes/models that have similar issues should be recalled immediately for the safety and health of the consumers, and the environment.

NHTSA ID
11635016
Incident
Jan 9, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP6113

This document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code P0191 and may also set P0172. The diagnostic tip has the technician inspect the high pressure fuel pump body markings to confirm it is an original manufacture part. If it is not an original manufacture part, they should install one and evaluate the vehicle.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Buick Verano by model year
YearComplaintsRecallsInvestigationsIssue Index
2017910
2016592044.8
2015580035.1
2014Viewing1016049.5
20131073048.3
20121063154.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.